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Customer Care Case Acknowledgement 1781777 RE: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485]
Dear Lorena ,
Thank you for contacting Omron Customer Care.
Your case number 1781777 RE: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485] has been created and an Omron Customer Care representative will respond as soon as possible based on the inquiry type and information provided.
If your inquiry is technical in nature or regarding a warranty repair or return, please contact ia.techsupport@omron.com or call the numbers below and select “Option 1”:
Canadian Inquiries: 1-866-986-6766
US Inquiries: 1-800-556-6766
Thank you,
Customer Care
Omron Automation Americas
Omron Automation Americas
1781777:2549832
von "Customer Care US/CA" <customercare@omron.com> - 08:56 - 1 Juni 2026
Referenz
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Re: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485]
1779485:2549832Good day, team
I hope you're having a great Monday.Kindly note this order is still on hold due to lack of acknowledgement of the 10% tariff surcharge. Your approval is needed to continue with your order.Thanks for the help.Cristian R.Customer Care AssociateDirect: US: 800.556.6766 CA:866.986.6766 | customercare@omron.comDirect: MX/Latin America: 800 386 6766| mela@omron.comOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Thu, 28 May at 4:46 PM , Customer Care US/CA <customercare@omron.com> wrote:Good day, teamThank you for reaching the Customer Care department of OMRON. I hope you’re having a great Thursday.Do you acknowledge the 10% tariff surcharge? Your approval is needed to continue with your order.Thanks for the help.Cristian R.Customer Care AssociateDirect: US: 800.556.6766 CA:866.986.6766 | customercare@omron.comDirect: MX/Latin America: 800 386 6766| mela@omron.comOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Thu, 28 May at 3:31 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote:
Confirm PO26211762
$ 592.80 due 5/28/26
Dear Orders (Omron Automation Americas)
Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 05/29/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.
Turnpack — Efficiency Redefined Through Automation
von "Customer Care US/CA" <customercare@omron.com> - 02:57 - 1 Juni 2026-
Re: RE: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485] [Case: 1781777]
1781777:2549832Hello Lorena,Thank you for contacting our OMRON Customer Care Center.I have noted your order has been entered by my coworker Cristian R. under inquiry case 1779485. The SO confirmation number for your purchase order is 13362935.Thank you for choosing Omron. We appreciate your business and look forward to serving you again.Best regards,Please help us improve our service by completing our short survey after the ticket has been resolved!Alejandra B.Customer Care AssociateDirect: US: 800.556.6766 CA:866.986.6766 | customercare@omron.comDirect: MX/Latin America: 800 386 6766| mela@omron.comOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Mon, 1 Jun at 7:54 PM , Lorena <info@turnpack.com> wrote:Yes please note our account it is always approved.From: Customer Care US/CA <customercare@omron.com>
Sent: Monday, June 1, 2026 11:54 AM
To: catchall@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485]Good day, teamI hope you're having a great Monday.Kindly note this order is still on hold due to lack of acknowledgement of the 10% tariff surcharge. Your approval is needed to continue with your order.Thanks for the help.Cristian R.Customer Care AssociateOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Thu, 28 May at 4:46 PM , Customer Care US/CA <customercare@omron.com> wrote:Good day, teamThank you for reaching the Customer Care department of OMRON. I hope you’re having a great Thursday.Do you acknowledge the 10% tariff surcharge? Your approval is needed to continue with your order.Thanks for the help.Cristian R.Customer Care AssociateOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Thu, 28 May at 3:31 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote:Dear Orders (Omron Automation Americas) Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ PO26211762
$ 592.80 due 5/28/26Dear Orders (Omron Automation Americas)
Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 05/29/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.Turnpack — Efficiency Redefined Through Automation
von "Customer Care US/CA" <customercare@omron.com> - 11:46 - 2 Juni 2026
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