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| Hi Christopher, |
Thank you for contacting Autodesk.
As per your request, the refund for order number 1007679682 has been initiated and it may take 5-7 (credit card, PayPal) / 5-10 (Direct Debit) business days to complete. In case you do not receive the money back within that time frame, please open a new case.
I will close this case now, but I will be available for further clarifications.
You will also receive a customer satisfaction survey from us on how I handled your case. We encourage you to share your opinion about your experience with Autodesk. Your positive feedback will encourage us to do our best.
Thank you and have a great day. |
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Pierre
Autodesk
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