Info Inbox

From: Info at Turnpack <info@turnpack.com>
Sent: Friday, March 13, 2026 9:36 AM
To: Tax <tax@misumiusa.com>
Subject: [EXTERNAL] - Re: New Customer Registration

 

Hello Chris Berger,

 

Thank you for your certificate, your account has been updated to tax exempt. Please note that this certificate is only applied to the current shipping address. Any new addresses added will default to taxable until we are notified and can manually update them to exempt with your certificate on file. We do get an automatic email notification if your new ship-to is set up as tax exempt, but there can be a delay between receipt and when your new ship-to is updated.

 

If you are only at the quote stage, you need to refresh the quote to see the updated tax status. If you still see taxes, log out and back in again to force the system to refresh your data.

 

If you already submitted a quote or your order has not shipped, please contact customer service at inquire@misumiusa.com to update your quote or order for the change in tax status. Please include a copy of this approval email to expedite your request. Your order will be charged tax unless changed, as taxability is already set when it is placed.

 

If you placed an order and it has already shipped/been invoiced, please contact your AR representative, Kay Okopski , to assist in invoice corrections and removing tax.

 

Hi Kay,

Customer Code: 000Y7G

Ship To: S00001

Customer Name: Turnpack, LLC

 

Thanks,

 

Agustin Diaz

Sales Tax Department

p: 847.843-9105

 

 

 

 

1475 E Woodfield Rd, Ste. 1300 | Schaumburg, IL 60173 | misumiusa.com 

 

 

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