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Hey Chris,
Were you able to ship out those parts? And have a tracking number if possible?
Thanks,
Garrett Davidson
MicroElectronics Hardware Development Engineer
+1 (425) 539 - 1448
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 13, 2026 7:55 AM
To: Garrett Davidson <Garrett.Davidson@spacex.com>
Cc: Turnpack, LLC SO26141038 <catchall@turnpack.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26141038) - Gelpak Adapters and Loading Jigs
Garrett,
We experienced a slight delay because a machine was down, but parts are currently at anodizing. We are expediting that process, and then we anticipate two days for post-anodizing assembly & engraving. We might be able to ship it out Saturday, worst case it'll be Monday. I'll keep you posted when the parts come back from anodizing and then I should be able to confirm actual ship date.
Chris
On Wed, May 13, 2026 at 7:39 AM Garrett Davidson <Garrett.Davidson@spacex.com> wrote:
Hey Chris,
Just checking if you think you’d be able to ship anything this week?
Thanks!
Garrett Davidson
MicroElectronics Hardware Development Engineer
+1 (425) 539 - 1448
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, April 28, 2026 4:54 PM
To: Garrett Davidson <Garrett.Davidson@spacex.com>
Cc: Turnpack, LLC SO26141038 <catchall@turnpack.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26141038) - Gelpak Adapters and Loading Jigs
Perfect. Thanks for confirming
On Tue, Apr 28, 2026 at 4:44 PM Garrett Davidson <Garrett.Davidson@spacex.com> wrote:
Yeah that’s okay with me!
Thanks,
Garrett Davidson
MicroElectronics Hardware Development Engineer
+1 (425) 539 - 1448
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, April 28, 2026 4:23 PM
To: Garrett Davidson <Garrett.Davidson@spacex.com>
Cc: Turnpack, LLC SO26141038 <catchall@turnpack.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26141038) - Gelpak Adapters and Loading Jigs
Garrett,
Yes. Example image below shows one side machined and the top not machined. If we machine all 4 sides they will all look like the side edge in the image below. Also, we did start with the adapters, once they are ready and in case the jigs are not I will let you know and we can do a partial shipment.
Thanks
Chris
On Tue, Apr 28, 2026 at 4:18 PM Garrett Davidson <Garrett.Davidson@spacex.com> wrote:
Sorry, what do you mean by “Obscuring them”? would it “fog” the glass or make it not transparent?
The wafer pack adapters are a higher priority for us if possible! But no worries either way.
Thanks,
Garrett Davidson
MicroElectronics Hardware Development Engineer
+1 (425) 539 - 1448
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, April 28, 2026 3:44 PM
To: Garrett Davidson <Garrett.Davidson@spacex.com>
Cc: Turnpack, LLC SO26141038 <catchall@turnpack.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26141038) - Gelpak Adapters and Loading Jigs
Hi Garrett,
Making good progress. As of now it looks like we'll ship the order the week of 05/11. We had a question about the tool holder jigs. We would prefer to machine them on multiple sides but doing so would obscure them. Reason being is that the stock material has significant tolerancing, so facing all sides would ensure greater consistency. Any objections to that?
Chris
On Tue, Apr 28, 2026 at 2:54 PM Garrett Davidson <Garrett.Davidson@spacex.com> wrote:
Hey Chris,
Hope you are doing well! Do you have an ETA for this order? (PO#3714362)
Thanks,
Garrett Davidson
MicroElectronics Hardware Development Engineer
+1 (425) 539 - 1448
From: Chris Berger <info@turnpack.com>
Sent: Tuesday, April 7, 2026 9:03 AM
To: Garrett Davidson <Garrett.Davidson@spacex.com>
Subject: Turnpack, LLC Quotation (Ref SO26141038) - Gelpak Adapters and Loading Jigs
Hi Garrett, Attached is the quote for the adapters and loading jigs. Let me know if you need anything else. Chris Christopher Berger Phone: +1 [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO26141038
$ 69,200.00
Expires on 05/07/2026
Hi Garrett,
Attached is the quote for the adapters and loading jigs. Let me know if you need anything else.
Chris
Christopher Berger
Turnpack — Efficiency Redefined Through Automation
--
Christopher Berger
--
Christopher Berger
--
Christopher Berger
--
Christopher Berger
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Thanks, Chris!
Hi Errol,
As a reminder, Chris and I will be traveling together on June 23rd and June 24th in the Dallas area. We were hoping to put something in the calendar now. Of course, it could adjust between now and then, but we would like to come by and discuss Turnpack’s; de-lidder & Hot Gas Rework System.
And also go over to the other equipment that Chris offers (see attached).
Let us know if Tuesday or Wednesday would be preferred and what time is usually best for your schedule.
Have a great rest of the week.
Best Regards,
Keith Chalman
President - Chalman Technologies
c (714) 412-5411
a 3150 E. La Palma Ave. Suite K, Anaheim, CA 92806
Manufacturer's Representative for:
From: Chris Berger <info@turnpack.com>
Sent: Tuesday, May 19, 2026 7:39 AM
To: Keith Chalman <keith@cti-rep.com>
Subject: Turnpack, LLC Quotation (Ref SO26201059) - Micropac Midas D5L6
Hi Errol, Thanks for your interest in the Midas D5L6 Delidder. Our quote is attached for your review. Quote summary Lead time: [12-16] weeks [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Hi Errol,
Thanks for your interest in the Midas D5L6 Delidder. Our quote is attached for your review.
Quote summary
Next steps — pick whichever fits best:
Let me know which path makes sense and I'll get it scheduled.
Christopher Berger
Turnpack — Efficiency Redefined Through Automation
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Thanks for the update.
Regards
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 19, 2026 7:15 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
Attached is the updated project schedule (Rev. 2) reflecting last Week's progress. Every long-lead item is confirmed and on plan:
6/26/2026 ship to your WTS broker in El Paso remains the committed date.
Next update is Friday, 5/22, focusing on the Beckhoff bench code dev kickoff and the Applied Motion motor arrival.
Chris
On Mon, May 11, 2026 at 5:27 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
- The original X-stage drive motor is obsolete and the supplier's last-time-buy did not materialize. We have redesigned the motion control around Applied Motion drive motors and a Beckhoff industrial PC with touchscreen HMI. This permanently eliminates the obsolescence risk and adds two capabilities the original Midas design did not have: touchscreen operation and recipe management.
- Beckhoff hardware arrives in-house this week, which lets us develop the PLC, HMI, and recipe code on the bench in parallel with mechanical assembly at our build partner's shop. On-machine integration is therefore compressed to one week of motion tuning and commissioning.
- All other components have been received, are on order with confirmed dates, or are moving through machining and coating this week.
I am chasing four items today and will close them out in Friday's update:
- Applied Motion supplier ship date confirmation
- Antistatic lid PO placement and lead time
- Chicago Dial Indicator items (PO26121668) confirmed ETA
- Beckhoff arrival confirmation upon receipt this week
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
Powered by Odoo
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Christopher Berger
Federico,
Attached is the updated project schedule (Rev. 2) reflecting last Week's progress. Every long-lead item is confirmed and on plan:
6/26/2026 ship to your WTS broker in El Paso remains the committed date.
Next update is Friday, 5/22, focusing on the Beckhoff bench code dev kickoff and the Applied Motion motor arrival.
Chris
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
- The original X-stage drive motor is obsolete and the supplier's last-time-buy did not materialize. We have redesigned the motion control around Applied Motion drive motors and a Beckhoff industrial PC with touchscreen HMI. This permanently eliminates the obsolescence risk and adds two capabilities the original Midas design did not have: touchscreen operation and recipe management.
- Beckhoff hardware arrives in-house this week, which lets us develop the PLC, HMI, and recipe code on the bench in parallel with mechanical assembly at our build partner's shop. On-machine integration is therefore compressed to one week of motion tuning and commissioning.
- All other components have been received, are on order with confirmed dates, or are moving through machining and coating this week.
I am chasing four items today and will close them out in Friday's update:
- Applied Motion supplier ship date confirmation
- Antistatic lid PO placement and lead time
- Chicago Dial Indicator items (PO26121668) confirmed ETA
- Beckhoff arrival confirmation upon receipt this week
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
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Your package has arrived
-May-18-2026-01-05-28-1610-PM.png?width=1116&upscale=true&name=-%20(40)-May-18-2026-01-05-28-1610-PM.png)
