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info@turnpack.com

  • RE: Turnpack, LLC Invoice (Ref INV/2026/01/0013) *PAST DUE*

    Ck. Was mailed 2/17/26 – ck. #224219

     

    From: Lorena <info@turnpack.com>
    Sent: Monday, March 2, 2026 2:56 PM
    To: Accounts Payable <accountspayable@pcb.com>; 'INV/2026/01/0013 (W002034810)' <catchall@turnpack.com>
    Cc: Matthew Buehler <mbuehler@pcb.com>
    Subject: RE: Turnpack, LLC Invoice (Ref INV/2026/01/0013) *PAST DUE*

     

     

    External Email Notice: This email originated from outside the PCB / Temposonics organization.


     

    Please note this account is now past due on your approved N30 payment terms.  Please send confirmation of payment.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Michele Maslowski <MMaslowski@pcb.com> On Behalf Of Accounts Payable
    Sent: Wednesday, January 28, 2026 3:44 PM
    To: INV/2026/01/0013 (W002034810) <catchall@turnpack.com>; Accounts Payable <accountspayable@pcb.com>
    Subject: RE: Turnpack, LLC Invoice (Ref INV/2026/01/0013) *Duplicate

     

    Invoice has been received.

     

    Thank you

    AP

     

    From: Chris Berger <notifications@turnpack.com>
    Sent: Wednesday, January 28, 2026 4:32 PM
    To: Accounts Payable <accountspayable@pcb.com>
    Subject: Turnpack, LLC Invoice (Ref INV/2026/01/0013) *Duplicate

     

     

    External Email Notice: This email originated from outside the PCB / Temposonics organization.


     

    Dear Customer, Please note we are still pending confirmation on receipt of this invoice. Please respond at your earliest convenience. Please note change of Address: 22425 S Scotland Ct [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​

    Turnpack, LLC

    View Invoice

      

    INV/2026/01/0013
    $ 18,000.00 due 2/21/26

     Dear Customer, 

     

    Please note we are still pending confirmation on receipt of this invoice. Please respond at your earliest convenience. 

     

    Please note change of Address:
    22425 S Scotland Ct
    Suite 104
    Queen Creek, AZ 85142

    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo

    von Accounts Payable - 05:41 - 2 März 2026
  • Customer Care Resolved Notification 1704149 Turnpack, LLC Order (Ref PO26071602)

    Your voice matters to us!

    Dear Turnpack, LLC PO26031560 (SO2547975),


    Your case 1704149 Turnpack, LLC Order (Ref PO26071602) has been resolved.


    If you have any additional questions or comments related to this case, feel free to respond to this email.


    If you have a question or comment on a Customer Care matter that is unrelated to this case, please do not respond to this email. Please send a new inquiry to customercare@omron.com or you may call the number below and select “Option 2” to reach Customer Care between the hours of 7:30am-5:00pm CST, Monday-Friday:


    Canadian Inquiries: 1-866-986-6766

    US Inquiries: 1-800-556-6766


    An Omron Customer Care representative will respond in a timely manner.


    Thank you,

    Customer Care

    Omron Automation Americas
    How would you rate your overall satisfaction with the support you received on this request?
    Extremely Dissatisfied, Rate 1 out of 5
    Extremely Dissatisfied
    Mostly Dissatisfied, Rate 2 out of 5
    Mostly Dissatisfied
    Neutral, Rate 3 out of 5
    Neutral
    Mostly Satisfied, Rate 4 out of 5
    Mostly Satisfied
    Extremely Satisfied, Rate 5 out of 5
    Extremely Satisfied

    We look forward to your feedback.

    von "Customer Care US/CA" <customercare@omron.com> - 05:26 - 2 März 2026
  • Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
    Hi Lorena.

    As I have not heard anything additional, I am going to resolve this case at this time.

    Please advise if you still need anything from us.

    Have a great week!
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Fri, 27 Feb at 3:17 PM , Customer Care US/CA <customercare@omron.com> wrote:
    Hi Lorena, Happy Friday!

    Any update on this?
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Wed, 25 Feb at 2:50 PM , Lorena <info@turnpack.com> wrote:
    Not sure as there are no notes. I will have to wait until it is received.
     
    Thank you for your time,
    Lorena Carrillo
     
    From: Customer Care US/CA <customercare@omron.com>
    Sent: Wednesday, February 25, 2026 1:38 PM
    To: info@turnpack.com
    Cc: nick.johnson@omron.com; catchall@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    Hi Lorena.
     
    This appears to be for a different order.  However, I'm not showing anything that shipped for overnight delivery.  If you can provide more details once the package is received, I can look into it..
     
    Please note PO26071602 is set up to ship via Fedex ground.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Tue, 24 Feb at 4:54 PM , Customer Care US/CA <customercare@omron.com> wrote:
    Hi Lorena.
     
    Thank you for confirming.  Please note PO26071602 has now been processed as SO 13298851.
     
    Have a great rest of your day!
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Tue, 24 Feb at 4:32 PM , Lorena <info@turnpack.com> wrote: 
    Ship partial please
     
    Thank you for your time,
    Lorena Carrillo
     
    From: nick.johnson@omron.com <nick.johnson@omron.com> 
    Sent: Tuesday, February 24, 2026 3:13 PM
    To: Lorena <info@turnpack.com>; customercare@omron.com; catchall@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    They are going to be atleast 2-3 weeks.
     
     
    Nick Johnson
    District Sales Manager - Northern California
    Direct: 925.440.0458 |  nick.johnson@omron.com
     
    Omron Automation Americas
    2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
     
    This is a confidential message. If received in error, delete it and notify the sender.
     
    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 2:11:12 PM
    To: Nick Johnson / OEI <nick.johnson@omron.com>; CustomerCare-OEI <customercare@omron.com>; catchall@turnpack.com <catchall@turnpack.com>
    Subject: RE: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    I am not sure.  What is the lead time on the remaining parts?
     
    Thank you for your time,
    Lorena Carrillo
     
    From: nick.johnson@omron.com <nick.johnson@omron.com> 
    Sent: Tuesday, February 24, 2026 2:17 PM
    To: customercare@omron.com; catchall@turnpack.com; info@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    Hi Jennifer,
    Let's get the order in the system.  If the PO has ship complete, which is different from their account preference, let's honor the PO request to avoid delays.
    Thanks
    Nick
     
     
    Nick Johnson
    District Sales Manager - Northern California
    Direct: 925.440.0458 |  nick.johnson@omron.com
     
    Omron Automation Americas
    2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
     
    This is a confidential message. If received in error, delete it and notify the sender.
     
    From: Customer Care US/CA <customercare@omron.com>
    Sent: Tuesday, February 24, 2026 12:35 PM
    To: catchall@turnpack.com <catchall@turnpack.com>; info@turnpack.com <info@turnpack.com>
    Cc: Nick Johnson / OEI <nick.johnson@omron.com>
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    ​Good afternoon.
     
    Please advise on the below so we can get this order processed for you.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Mon, 23 Feb at 12:37 PM , Customer Care US/CA <customercare@omron.com> wrote: 
    Good afternoon.
     
    Thank you for the revised order.  I do notice you have "Ship Ground Complete" noted on the PO.  Are you wanting any items to go sooner if we have them in stock?  Or do you want everything to ship together?
     
    We currently have item NX-AD2604 in stock.
     
    Please advise.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Fri, 20 Feb at 8:43 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote: 
    Turnpack, LLC
      
    PO26071602
    $ 1,486.30 due 2/19/26
    Dear Orders (Omron Automation Americas)
     
    Nick has been BCC'd on this order 

    Please find attached purchase order PO26071602 with reference: Feb 19, 2026 at 11:54 AM amounting in $ 1,486.30 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 02/19/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 
    Turnpack, LLC
    Powered by Odoo
    1704149:2549832
    WARNING! This is an email from an external party.
    Do not click on any link or open any attachment if you cannot ascertain that it is safe.
     
    1704149:2549832
    1704149:2549832
    von "Customer Care US/CA" <customercare@omron.com> - 05:26 - 2 März 2026
  • Your requested verification code

    Exostar

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    Verification Code

    Lorena Carrillo,

     

    Your verification code is: 961258

     

    Your verification code will expire within 30 min.
     
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    von "Exostar Administrators" <CustomerService@exostar.com> - 04:37 - 2 März 2026

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  • Fwd: Tax Exemption form submitted by Chris Berger [#43894513]

    Hello Chris,

    Tax exemption requested for AZ is approved. The exemption will be applied to your next order once the order is received.

    If you have already placed an order, and would like a refund of the taxes charged, please respond with the sales order or invoice number.

    Feel free to contact us with any questions or concerns.

    Best Regards,

    Robyn Westerlund
    Sales Tax
    P 800.338.4105 x 55315
    digikey.com

    --Original Message--
    From: DoNotReply@digikey.com
    Date: 02/19/2026 11:45 AM
    To: SalesTax@digikey.com
    Subject: Tax Exemption form submitted by Chris Berger
     

    A Tax Exemption Form has been submitted with the following information.

    Submission date: 19 Feb 2026
    First Name: Chris
    Last Name: Berger
    Email: info@turnpack.com
    Company Name: Turnpack, LLC
    Sales Order #: 0
    Customer #: 115967
    Web ID:


    This email and any attachments may contain information that is proprietary, privileged, or confidential. If you are not the intended recipient, please do not review the email and please delete it.
    von "SalesTax" <SalesTax@digikey.com> - 03:51 - 2 März 2026

    2 Dateianhänge 2 Dateianhänge

    FORMS_TPT_5000_10308_fillinable.pdf
    newbranding.png
  • Account details for info@turnpack.com at Johnson & Johnson Services, Inc. North American Accounts Payable Shared Services (approved)

    PHPMailer SMTP template

    info@turnpack.com, Your account at Johnson & Johnson Services, Inc. North American Accounts Payable Shared Services has been activated. You may now log in by clicking this link or copying and pasting it into your browser: https://www.ap.jnj.com/na/en/user/reset/73148/1772481437/p1uTOrzDtu1QBcUO_0crEs4D9pi1Y6-4i2w9000-qec This link can only be used once to log in and will lead you to a page where you can set your password. After setting your password, you will be able to log in at https://www.ap.jnj.com/na/en/user in the future using: username: info@turnpack.com password: Your password -- Johnson & Johnson Services, Inc. North American Accounts Payable Shared Services team
    von "Inc. North American Accounts Payable Shared Services" <donotreply@its.jnj.com> - 03:01 - 2 März 2026
  • JJSI AP – Portal Registration

    PHPMailer SMTP template

    Dear Lorena Carrillo,

    Thank you for registering on the Johnson & Johnson Services, Inc. (JJSI) North American Accounts Payable (AP) Shared Services Supplier Portal.

    To complete the registration process, please click here to activate your account, or copy the link, https://www.ap.jnj.com/na/en/activate-user/d64fbe118edb3a60b0ac4351451bb963?country=US into your browser.

    This is an automated notification. Please do not reply to this email. If you have further questions or inquiries, or if you did not submit this request, please contact the AP Customer Service Hotline:

    • (US based JJSI Affiliate) - (877) 557-4487 or (732) 524-1154,
    • (Canadian based JJSS Affiliate) - (416) 382-4848 or 1-866-661-6647; e-mail: VendorRelations@joica.jnj.com

     **Did you know you have the option to get paid earlier? 
    Please CLICK HERE for information on the Dynamic Discounting Option and the Early Payment Terms options offered to you.

    Thank you,

    Johnson & Johnson Services, Inc.
    North American Accounts Payable Shared Services

    von "Inc. North American Accounts Payable Shared Services" <donotreply@its.jnj.com> - 02:52 - 2 März 2026
  • Now Live – Explore the Supplier 1LMX Help Navigator on LM EIH

    A black and white sign AI-generated content may be incorrect. 

     

     

    This message is going to all suppliers who support Lockheed Martin Missiles and Fire Control programs.

     


    Our new Supplier 1LMX Help Navigator is now live on LMExternal Integrated Hub (EIH).

     

    This new support tool is available to you to expedite access to self-help resources such as training, FAQs and onboarding support.  

     

    The image below shows where you can find the tool on the EIH homepage.

     

    Graphical user interface, application AI-generated content may be incorrect.

     

     

    Help resources available

     

    Thank you for your cooperation and collaboration as we continue our transformation.

     

    Best regards,  

     

    Lockheed Martin Supplier Enablement Team

     

     

    Text AI-generated content may be incorrect.

     

    United for Supply Chain Excellence

     

     

    von "1LMX, Supplier Onboarding" <supplier.onboarding.1lmx@lmco.com> - 01:46 - 2 März 2026

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  • Your shipment was delivered 889108366480

    FedEx

    We've included the delivery details for you

                                  
    FedEx FedEx
    Hi, christopher berger.
    Your shipment from Thorlabs Inc was delivered.
    Delivered Date

    Mon, 03/02/2026

    11:25am
    Delivered to
    Suite 104, Queen Creek, AZ 85142
    Received by
    C.BERGER
    Report missing package
    How was your delivery?
    star1 star2 star3 star4 star5
    Tracking details
    Tracking ID
    889108366480
    From
    Thorlabs Inc
    1 Quantum Realm Drive
    Newton, NJ, US
    07860
    To
    Turnpack, LLC
    Suite 104
    22425 S Scotland Ct
    Queen Creek, AZ, US
    85142
    Ship date
    Thu 2/26/2026 05:24 PM
    Number of pieces
    1
    Total shipment weight
    3.00 LB
    Service
    FedEx 2Day®
    Reference
    TS3929491 PO26061584 CNT000406961
    Shipper reference
    TS3929491 PO26061584 CNT000406961
    Purchase order number
    PO26061584
    TRACK SHIPMENT
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      Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 12:32 PM CST 03/02/2026.

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    von "FedEx Delivery Manager" <TrackingUpdates@fedex.com> - 01:37 - 2 März 2026
  • RE: Invoice for Your Order PO26041561

    Hi Lorena, 

    We will refund your credit 59062291 to the credit card used as payment. Please allow 2-3 days to reflect on your credit card statement. 
     

    Annette 

     

    From: Lorena <info@turnpack.com>

    Sent: Monday, March 2, 2026 9:42 AM

    To: 'McMaster-Carr' <la.sales@mcmaster.com>

    Subject: RE: Invoice for Your Order PO26041561

     

    hi i accidentally paid this invoice by credit card and I think the attached credit was supposed to be applied to it instead.

    Is there any way to reallocate that?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: McMaster-Carr <la.sales@mcmaster.com>
    Sent: Tuesday, January 27, 2026 1:53 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: Invoice for Your Order PO26041561

     

    Hi Lorena,

     

    Sure, you can use our FedEx account# 2180-0756-2. Let us know if you prefer a UPS return label and we can send one to you.

     

    Chris

     

    From: Lorena <info@turnpack.com>

    Sent: Tuesday, January 27, 2026 1:14 PM

    To: 'McMaster-Carr' <la.sales@mcmaster.com>

    Subject: RE: Invoice for Your Order PO26041561

     

    We don’t have a UPS account. ? are you able to send a label or a fedex by chance?

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: McMaster-Carr <la.sales@mcmaster.com>
    Sent: Tuesday, January 27, 2026 10:38 AM
    To: Lorena <info@turnpack.com>
    Subject: RE: Invoice for Your Order PO26041561

     

    Hi Lorena, 

     

    You can return PO26041561 for a full refund to the address below. We'll credit you upon receipt. Feel free to use our UPS Collect account #929381 to ship this material back. 

     

    McMaster-Carr 
    9630 Norwalk Blvd 
    Santa Fe Springs, CA 90670


    We do not require a return authorization number, but if you need one for your own records, you can reference your PO number. 

     

    Autumn

     

    From: Lorena <info@turnpack.com>

    Sent: Tuesday, January 27, 2026 11:34 AM

    To: 'McMaster-Carr' <la.sales@mcmaster.com>

    Subject: FW: Invoice for Your Order PO26041561

     

    Hi we need to return this I accidentally shipped to the wrong address.

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: McMaster-Carr <invoice.reply@mcmaster.com>
    Sent: Tuesday, January 27, 2026 1:05 AM
    To: INFO@TURNPACK.COM
    Subject: Invoice for Your Order PO26041561

     

    McMaster-Carr

    562-692-5911
    562-695-2323 (fax)
    la.sales@mcmaster.com

    Invoice

    Billed to

    TURNPACK LLC
    22425 S SCOTLAND CT STE 104
    QUEEN CREEK AZ 85142

    Purchase Order

    PO26041561

    Total

    $76.10

    Invoice

    58738715

    Invoice Date

    1/26/26

    Payment Terms

    2% 10, Net 30

    Deduct $1.04 on merchandise if paid by 2/5/26.

    Shipped to

    Attention: Suite 104

    Turnpack LLC
    22425 S Scotland CT Ste 104
    Queen Creek AZ 85142

    Mail Payment to

    McMaster-Carr
    PO Box 7690
    Chicago IL 60680-7690

    Your Account

    438808000

    Christopher Berger placed this order.

    Line

     

    Product

    Ordered

    Shipped

    Balance

    Price

    Total

    1

    9452K59

    Oil-Resistant Buna-N O-Ring, 1/16 Fractional Width, Dash Number 015, Packs of 100

    1

    Pack

    1

    0

    3.13

    Per Pack

    3.13

    2

    8662K54

    Black Delrin Acetal Resin Bar 3/4" Thick, 2-1/2" Wide, 1 ft. Length

    1

    Each

    1

    0

    31.88

    Each

    31.88

    3

    93655A704

    Male-Female Threaded Hex Standoff, 18-8 Stainless Steel, 6 mm Hex Size, 10 mm Long, M3 x 0.50 mm Thread Size

    H5WHSF08

    7

    Each

    7

    0

    2.45

    Each

    17.15

     

    Merchandise

    52.16

    Shipping

    23.94

    Total

    $76.10

    Packing List

    Shipped

    Weight

    Carrier

    Tracking

    1740416-02

    01/26/2026

    2 lb

    UPS

    1Z0526850313380104

    1740416-01

    01/26/2026

    1 lb

    FedEx

    494405340135

    Federal ID 36-1458720

     

     

     

    Attached Email Message: Credit from Your Ord.eml

    From: McMaster-Carr <invoice.reply@mcmaster.com>

    Sent: Tuesday, February 3, 2026 3:12 AM

    To: INFO@TURNPACK.COM

    Subject: Credit from Your Order PO26041561

     

    McMaster-Carr

    562-692-5911
    562-695-2323 (fax)
    la.sales@mcmaster.com

    Credit

    Billed to

    TURNPACK LLC
    22425 S SCOTLAND CT STE 104
    QUEEN CREEK AZ 85142
    Purchase Order PO26041561
    Available Credit $(76.10)
    Credit 59062291
    Credit Date 2/2/26

    Shipped to

    Attention: Suite 104

    Turnpack LLC
    22425 S Scotland CT Ste 104
    Queen Creek AZ 85142
    Mailing Address McMaster-Carr
    PO Box 7690
    Chicago IL 60680-7690
    Your Account 438808000

    Christopher Berger placed this order.
     
    Line   Product Ordered Shipped Credited Price Total
    1 9452K59 Oil-Resistant Buna-N O-Ring, 1/16 Fractional Width, Dash Number 015, Packs of 100 1

    Pack

    		 1 (1) 3.13

    Per Pack

    		 (3.13)
    2 8662K54 Black Delrin Acetal Resin Bar 3/4" Thick, 2-1/2" Wide, 1 ft. Length 1

    Each

    		 1 (1) 31.88

    Each

    		 (31.88)
    3 93655A704 Male-Female Threaded Hex Standoff, 18-8 Stainless Steel, 6 mm Hex Size, 10 mm Long, M3 x 0.50 mm Thread Size

    H5WHSF08

    		 7

    Each

    		 7 (7) 2.45

    Each

    		 (17.15)

    Notes

    This is a credit for purchase order PO26041561, invoice 58738715, packing list number 1740416-00.
    Merchandise (52.16)
    Shipping (23.94)
    Credit Total $(76.10)
     
    Federal ID 36-1458720
    von "McMaster-Carr" <la.sales@mcmaster.com> - 01:16 - 2 März 2026

    4 Dateianhänge 4 Dateianhänge

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    Credit 59062291.PDF
    Credit from Your Ord.eml
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    180 ct.
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    18 ct
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    28.8 oz
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    Late July Snacks Organic Multigrain Sea Salt Tortilla Chips
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    600 ct
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    500 ct
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    500 ct
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    500 ct
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    Kirkland Signature Fish Oil
    400 ct
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    eos 100% Natural Organic Lip Balm
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    eos 100% Natural Organic Lip Balm
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    eos 24HR Moisture Super Lip Balm
    Super Balm Tubes 5 ct
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    Warehouse-Only
    Arm & Hammer Simply Saline Nasal Mist
    3/4.5 fl oz
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    L’il Critters Gummy Vites Multi
    Warehouse-Only
    L’il Critters Gummy Vites Multi
    300 ct
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    vitafusion Men's Multi Gummies
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    vitafusion Men's Multi Gummies
    220 ct
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    vitafusion Women’s Multi Gummies
    220 ct
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    trunature Ginkgo Biloba
    340 ct
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    In-Warehouse + Online
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    250 ct
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    2/8 fl oz
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    In-Warehouse + Online
    FOCUSfactor
    180 ct
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    140 ct
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    560 ct
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    2/105 ct
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    180 ct
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    200 ct
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    650 ct
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    280 ct
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    One A Day Men's 50+ Multi
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    300 ct
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    In-Warehouse + Online
    One A Day Women's 50+ Multi
    300 ct
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    In-Warehouse + Online
    Kirkland Signature Vitamin B12
    300 ct
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    Kirkland Signature CoQ10
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    100 ct
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    Nature Made Prenatal Multi+ DHA
    In-Warehouse + Online
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    150 ct
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    In-Warehouse + Online
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    400 ct
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    Nature Made CoQ10
    In-Warehouse + Online
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    140 ct
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    Nature's Bounty Hair Growth
    In-Warehouse + Online
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    90 ct
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    In-Warehouse + Online
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    200 ct
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    In-Warehouse + Online
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    75 ct
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    3/144 Sprays
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    2/0.25 fl oz
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    80 ct
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    70 ct
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    115 ct
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    90 ct
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    72 ct
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    72 ct
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    2/16 fl oz
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    Opti-Free Puremoist Multi-Purpose Solution
    2/16 fl oz
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    Systane Ultra Lubricant Eye Drops
    3/10 mL
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    3/2.5 mL
    Save $7.50
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    250 mg, 150 ct
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    Qunol Turmeric + Ginger Gummies
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    500 mg Turmeric + 50 mg Ginger, 200 ct
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    Qunol Ultra CoQ10 Softgels
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    100 mg, 180 ct
    Save $8
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    Qunol Turmeric Capsules
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    1500 mg, 220 ct
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    Sports Research Advanced B-Complex
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    Sports Research Advanced B-Complex
    180 ct
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    Limit 15.
    Sports Research L-Theanine
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    150 ct
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    Sports Research Multi Collagen
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    180 ct
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    Sports Research Magnesium L-Threonate
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    Sports Research Magnesium L-Threonate
    150 ct
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    Limit 15.
    youtheory Ashwagandha
    In-Warehouse + Online
    youtheory Ashwagandha
    180 ct
    Save $5.50
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    youtheory Concentrated Effect Verisol Collagen
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    youtheory Concentrated Effect Verisol Collagen
    345 ct
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    youtheory Turmeric
    In-Warehouse + Online
    youtheory Turmeric
    210 ct
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    Limit 5.
    Zena Organic Supergreens
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    Zena Organic Supergreens
    45 ct
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    Limit 15.
    Zena D3/K2 + Creatine Monohydrate Watermelon
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    Zena D3/K2 + Creatine Monohydrate Watermelon
    225 ct
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    Zyrtec Children's Chewables
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    Zyrtec Children's Chewables
    72 ct
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    Zyrtec 24HR Allergy Tablets
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    120 ct
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    Kirkland Signature Quit2 Original Gum
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    Kirkland Signature Quit2 Original Gum
    2 mg, 380 Pieces
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    4 mg, 380 Pieces
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    Kirkland Signature Quit2 Lozenge
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    Kirkland Signature Quit2 Lozenge
    2 mg, 270 Pieces
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    Kirkland Signature Quit4 Lozenge
    4 mg, 270 Pieces
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    In-Warehouse + Online
    Kirkland Signature Quit2 Coated Gum
    2 mg, 300 Pieces
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    Limit 15. Selection varies by location.
    Kirkland Signature Quit4 Coated Gum
    In-Warehouse + Online
    Kirkland Signature Quit4 Coated Gum
    4 mg, 300 Pieces
    Save $15
    Limit 15. Selection varies by location.
     
     
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    * Buy 4 boxes, save $40, limit 2, or buy 8 boxes and save $120, limit 1 on 90-packs of Biotrue® ONEday SVS, for Astigmatism and for Presbyopia. Offer valid 1/1/26-06/30/26. Valid prescription required. This offer cannot be combined with any other offers. Eye exams are available from an Independent Doctor of Optometry located in or near most Costco Optical locations. Instant Savings offer does not apply to the cost of examinations, fittings or other items or services.

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    von "Costco Wholesale" <Costco@digital.costco.com> - 01:11 - 2 März 2026
  • IEC Supply - Invoice# 11131431 
    Turnpack


See attached file(s).




Jill Pasquali
IEC Supply
Jill.Pasquali@iecsupply.com
    von Jill Pasquali - 12:57 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    Inv11131431.pdf
  • IEC Supply - Invoice# 11131430 
    Turnpack


See attached file(s).




Jill Pasquali
IEC Supply
Jill.Pasquali@iecsupply.com
    von Jill Pasquali - 12:57 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    Inv11131430.pdf
  • IEC Supply - Invoice# 11131429 
    Turnpack


See attached file(s).




Jill Pasquali
IEC Supply
Jill.Pasquali@iecsupply.com
    von Jill Pasquali - 12:57 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    Inv11131429.pdf
  • IEC Supply - Invoice# 11131428 
    Turnpack


See attached file(s).




Jill Pasquali
IEC Supply
Jill.Pasquali@iecsupply.com
    von Jill Pasquali - 12:56 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    Inv11131428.pdf
  • STATEMENT 
    TURNKEY PACKAGING SOLUTIONS LLC


Please direct all inquiries regarding this statement to AR@flodraulicgroup.com. 
Thank you.





ACCOUNTS RECEIVABLE
FLODRAULIC GROUP, INC.
AR@flodraulicgroup.com
    von "ACCOUNTS RECEIVABLE" <AR@flodraulicgroup.com> - 12:46 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    CustState182263-0302261209.pdf
  • Your shipment was delivered 889087280354

    FedEx

    We've included the delivery details for you

                                  
    FedEx FedEx
    Your shipment was delivered.
    Delivery Date

    Mon, 03/02/2026

    9:19am
    Delivered to
    14000 JAMBOREE RD, Irvine, CA 92606
    Received by
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    Report missing package
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    Personal message
    Your PO 4578715514-REWORK, has shipped complete.
    Tracking details
    Tracking ID
    889087280354
    From
    christopher berger
    843 S Rosemont Ct
    Suite 104
    Gilbert, AZ, US
    85296
    To
    Henkel
    14000 Jamboree Rd
    IRVINE, CA, US
    92606
    Ship date
    Thu 2/26/2026 12:00 AM
    Number of pieces
    1
    Total shipment weight
    5.00 LB
    Service
    FedEx Ground
    Reference
    SO2545973
    Invoice number
    INV/2025/12/0004
    Purchase order number
    4578715514
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    von "FedEx Tracking" <TrackingUpdates@fedex.com> - 12:32 - 2 März 2026
  • CDS Invoice 
    Dear Accounting 

This is your invoice.

Turnpack, LLC
18460
03/22/2026

Thank you for your business. 623-572-7345
    von "Accounting" <bob@corpdelservice.com> - 10:51 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    Invoice18460_Format0.pdf
  • amazon.com: Sign-in

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    von "amazon.com" <account-update@amazon.com> - 10:46 - 2 März 2026
  • Intuitive Surgical Operations, Inc. Purchase Order #4410332520
     

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    Intuitive Surgical Operations, Inc. Purchase Order #4410332520

     

    Order Summary

    Date

    03/02/26

    PO Total

    10,360.78 USD

    Payment Terms

    NT45

    Contact

    Paulina Diaz
    PAULINA.DIAZ@INTUSURG.COM

     

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    Turnkey Packaging Solutions LLC
    3400 N Arizona Ave, Suite 110
    Chandler, Arizona 85225
    Attn: Christopher Berger
    cberger@turnpack.com
    PO NUMBER 4410332520 
    DATE 03/02/26 
    PAYMENT TERMS NT45 
    SHIPPING TERMS  
    CURRENCY USD 
    CONTRACT  
    CONTACT Paulina Diaz
      PAULINA.DIAZ@INTUSURG.COM
    Ship To
    Intuitive Surgical Operations, Inc.
    RL Jones Customhouse Broker
    1778 Zinetta Rd, Suite A
    Calexico, CA 92231
    Attn: Intuitive/ Force Feedback / Paulina Diaz
    Bill To
    Intuitive Surgical Operations, Inc.
    1020 Kifer Rd
    Sunnyvale, CA 94086
    Note: End User: President Venustiano
    Carranza Road #1745 Colonia Calles
    21226 Mexicali BC
    Mexico
    Location Code: B88-1 Attention to: Alejandro Aguila
    Non-Taxable For Export
    Line Description Need By Date Qty Unit Price Total
    1 [PN25091637] Intuitive Instrument Fixture
    PN25091637
    		 03/31/26 1 Each 3,560.7750 3,560.78
    2 [PN25091638] Intuitive PCB Fixture
    PN25091638
    		 03/31/26 2 Each 3,400.00 6,800.00
    10,360.78 USD

    Invoice Instructions: We encourage you to enroll to the Coupa Supplier Portal (CSP) to easily manage invoice submission and payment status. If you are not enrolled in the CSP, please submit your invoices to invoices@intuitive.coupahost.com. For AP Questions & Comments, please contact: AP@intusurg.com

     

     INTUITIVE SURGICAL PURCHASE ORDER TERMS

     This Purchase Order (“Order”) is an offer by the buyer, Intuitive Surgical, Inc., Intuitive Surgical Sàrl, Intuitive Surgical Operations, Inc. or one of their affiliates listed above (the entity making this offer being the "Purchaser"; the others being third party beneficiaries) to purchase goods and/or services from the seller listed above ("Supplier").  This transaction will be governed strictly on the terms and conditions stated herein (“Terms”), and all other terms and conditions, including those of any Supplier proposal, order form, statement of work or purchase order, are hereby excluded. Notwithstanding anything herein to the contrary, if a separate agreement (“Master Agreement”) has been executed between Purchaser and Supplier, the terms of such Master Agreement shall prevail over these Terms, however the Intuitive Supplier Code of Conduct (sec. 11 below) shall be applicable regardless of the existence of a Master Agreement.

    1. ACCEPTANCE OF THIS ORDER. Performance by Supplier under this Order, including performance of services or purchase of any materials, etc. will be treated as legal acceptance by Supplier of both this Order and the terms and conditions contained herein. Such acceptance will apply regardless of whether this Order has itself been executed by Supplier.  If Supplier does not accept this Order, Supplier must communicate its rejection in writing within three (3) business days of Order receipt or the Order will be deemed accepted. Purchaser may, at its option, cancel this Order without notice.

    2. TITLE. Unless otherwise set forth in a Master Agreement or stated herein by Purchaser, goods will be shipped FCA Purchaser's dock. In any event, risk of loss remains with Supplier until title passes to Purchaser. Passage of title under this provision does not limit Purchaser's full right of inspection or constitute final acceptance. If goods are returned by Purchaser to Supplier due to non-compliance with this Order, then title will pass to Supplier on delivery of all or the applicable part of the goods thereof being transferred to a carrier for return to Supplier.

    3. PACKAGING. All goods covered by this Order will be suitably packaged or otherwise prepared for shipment so as to secure the lowest transportation rates and to meet the carrier's requirements. No charges will be allowed for packaging or crating unless stated in this Order. Each container must be clearly marked to show quantity, contents, Supplier's name, and the number of this Order number. In addition, each container must be marked with the release Order number when requested by Purchaser.

    4. CHANGES. If the goods or services covered by this Order have changed between the issuance of this Order to Supplier and the last time such goods and services were purchased by Purchaser, or if the goods and services covered by this Order change or vary during the performance of this Order, Supplier agrees to notify Purchaser of any material changes or variations in the goods or services. Unless Supplier notifies Purchaser in writing, Supplier warrants that each good and service provided to Purchaser is identical in all material aspects.

    5. PRICE: The pricing on the Order reflects the pricing agreed by Supplier and Purchaser, and may not, without the prior written consent of Purchaser, exceed the last quotation received by Purchaser from Supplier. If Supplier does not reject the Order as set forth in Section 1 above, then delivery to Purchaser of goods and services set forth on the Order will be deemed acceptance of all such pricing.

    6. RIGHT OF REJECTION. Purchaser reserves the right to return to Supplier, at Supplier's expense, goods delivered or services performed hereunder that do not meet the terms of a Master Agreement, if any, or this Order. Purchaser may accept the portion of the goods or services delivered hereunder that conform and return/reject the balance to Supplier at Supplier's expense. In such event, Purchaser will pay only the proportionate amount of the total price stated herein that corresponds to the portion accepted regardless of whether such lesser quantity is ordinarily sold at higher price.  Supplier shall promptly refund any prepaid fees to Purchaser for any nonconforming goods or services that were rejected by Purchaser, but any such refund shall in no case be later than net 30 days from receipt of notice of rejection.

    7. DELIVERY. Time is of the essence for this Order, and Purchaser may reject goods and services not delivered or furnished on the dates or the manner herein specified.  In addition, if any portion of Supplier’s provision of goods and/or services requires Supplier to be on Purchaser’s property, Supplier will comply with Purchaser’s rules and procedures and take all necessary precautions to prevent any injury to persons or damage to any property.

    8. CONTINGENCIES. If Purchaser fails to take one or more shipments or receive services hereunder because of fire, explosions, earthquake, war, flood, accident, interruption or delay in transportation, labor trouble, pandemic, epidemic, or any other circumstances of like or different character beyond Purchaser's reasonable control, or partial or complete suspension of operations, then, upon notice to Supplier, the total quantity of goods and/or services covered by this Order may be reduced by the extent of the omitted shipment(s) or the specified delivery period extended by a time equal to that during which shipment shall be so omitted.

    9. CANCELLATION, INSOLVENCY. Unless otherwise set forth in a Master Agreement, Purchaser may cancel services or goods under this Order, in whole or in part, at any time on written notice. Cancellation will be without prejudice to any claims which one party may have against the other for services performed or materials/goods supplied up to the date of cancellation.  Should Supplier itself or any of its affiliated companies file for bankruptcy, or if  then Purchaser may terminate all or any part of this Order without penalty or required notice.

    10. INTELLECTUAL PROPERTY. Unless otherwise agreed in a Master Agreement, in the case of customized or bespoke software created and developed by Supplier on a works-for-hire basis for Purchaser, Purchaser owns and retains all right, title, and interest in and to any patent, copyright, trade secret and/or trademark rights in all Supplier’s work product, any intellectual property (including but not limited to right of priority) or technology that is conceived, created, or reduced to practice by either party jointly or separately in the course of the performance of this Order whether or not based on Purchaser Designs or Purchaser Items as defined in these Terms, and Supplier assigns any and all rights to such intellectual property or technology to Purchaser. For the avoidance of doubt, in the case of Suppliers that provide commercial off-the-shelf (“COTS”) goods or software as a service (SaaS) cloud based solutions, the intellectual property remains with Supplier or its suppliers and does not transfer to Purchaser.

         10.1 In the case of COTS goods or software license grant purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier hereby grants Purchaser a worldwide, non-exclusive, irrevocable, perpetual, non-transferable and non-sublicensable, right and license to use such COTS goods or software on a royalty-free, fully paid-up and irrevocable basis during any then-current prepaid subscription term.

         10.2 In the case of SaaS solution use and access purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier grants Purchaser a non-exclusive, non-transferable, limited license (without the right to sublease or sublicense) to access and use the subject cloud-based subscription software, the subscription services, as well as, any related confidential information and documentation, during the subscription term, in an operating environment hosted by Supplier, for Purchaser’s own internal use.

         10.3 In the case of Consulting Agreements of any kind, Supplier agrees that any and all Intellectual Property (as defined above) conceived, written, created or first reduced to practice in the performance of work under this Order shall be the sole and exclusive property of Purchaser and hereby assigns to Purchaser all its right, title and interest in and to any and all Intellectual Property.  Supplier further agrees that except for its rights in background technology, Purchaser is and shall be vested with all rights, title and interests including.  Supplier shall execute all papers, including patent applications, invention assignments and copyright assignments, and otherwise shall assist Intuitive as reasonably required to perfect in Purchaser the rights, title and other interests in Supplier's work product expressly granted to Purchaser under this Order.   

    11. LAWS AND REGULATIONS. Supplier represents and warrants that all goods and services delivered pursuant to this Order (i) will be produced, sold, and delivered to Purchaser in compliance with all applicable laws and regulations and specifically with the then applicable Intuitive Supplier Code of Conduct which can be found under the following link: https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/supplier-code-of-conduct-1087837.pdf , and (ii) will be produced in strict compliance with the Fair Labor Standards Act, 1983, as amended, applicable child labor laws, and laws against slavery and/or human trafficking. If required, the Supplier will comply with Federal Acquisition Regulation (FAR) clause 52.219-8 "Utilization of Small Business Concerns", which is hereby incorporated by reference. Supplier and its subcontractors shall, to the extent they apply, abide by (1) the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a), which prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and require affirmative action to employ and advance in employment individuals without regard to protected veteran status or disability; (2) 29 CFR Part 471, Appendix A to Subpart A, and (3) E-Verify.

    12. NO AGENCY. This Order is solely for the purchase of goods and/or services and does not name Supplier the agent or subcontractor of Purchaser for any purpose. Supplier assumes all obligations under all "social security" legislation (e.g., unemployment insurance, old age benefits, or workers' compensation laws) of the United States or any state or other governmental authority with respect to persons employed in the performance of services and/or production of goods under this Order and will indemnify Purchaser against any liability thereof.

    13. NO EMPLOYMENT.  Neither this Order, the goods and/or services provided, nor anything related to these terms and conditions creates an employer-employee relationship between Purchaser and Supplier.  Similarly, Supplier will not, nor does it intend, to direct or exercise control over Supplier’s means or methods of performing under this Order. Nothing about this Order limits Supplier’s ability to supply goods and/or services elsewhere so long as Supplier honors its legal obligations to Supplier as articulated herein and as otherwise exist.  

    14. PURCHASER DESIGNS AND PURCHASER ITEMS. Supplier may use (i) all photographs, specifications, drawings, blueprints, or designs. or the like (together "Purchaser Designs"), or (ii) all tools, dies, molds, fixtures, photographs, proofs, printing plates, or the like (together "Purchaser Items"), that are supplied by Purchaser in confidence, or paid for by Purchaser, only for the purpose of fulfillment of this Order. No other use is authorized without Purchaser's prior written consent. Supplier will return all Purchaser Designs or Purchaser Items to Purchaser if so requested. Supplier agrees that the Purchaser Designs and Purchaser Items, and any inventions, intellectual property including trade secrets contained therein, are the property of Purchaser. Purchaser may withdraw Purchaser Items or Purchaser Designs from Supplier's premises upon demand in writing. Supplier is obligated to carefully preserve and maintain, in good operating condition, such Purchaser Designs or Purchaser Items at all times.

    15.    INVOICE, PAYMENT, AND DISCOUNTS. Supplier will provide Purchaser with timely invoices:

    ·         Delivered electronically and readable by electronic means,

    ·         On the date appearing on the invoice along with the correct Order Number,

    ·         Delivered to Purchaser at the e-mail address set forth on the face of this Order or by other agreed electronic method,

    ·         Provided to Purchaser by the person or business entity, firm, or corporation to which this Order is issued and

    ·         In accordance with the payment terms shown on the face of this Order calculated from (i) the date Purchaser receives and accepts the goods or services and (ii) Purchaser’s receipt of the invoice for same. Discount date, if applicable, will be established from the date on which Supplier has complied with all terms of this Order and delivered an invoice to Purchaser.

    16. TAXES, GOV’T AND BANK CHARGES.  The purchase price for goods or services herein is exclusive of any and all taxes and other governmental or bank charges now imposed or hereafter becoming effective upon the production, sale, shipment or use of the materials or services specified in this Order and Supplier agrees to indemnify Purchaser against, and reimburse Purchaser for, any expenditures Purchaser may be required to make on account of Supplier's failure to pay such taxes and other governmental or bank charges. Purchaser shall pay any applicable local, state, and federal taxes, however designated (excluding Supplier’s income taxes), imposed or based upon the sale, transfer of ownership, installation, license or use of the goods or services, unless Purchaser provides the Supplier with an appropriate certificate of exemption.  Supplier shall be solely responsible for any bank charges, fees or other costs of any kind incurred by Supplier in the course of completing services or providing goods under this Order, including but not limited to bank fees associated with receiving any payments from Purchaser.

    17. WARRANTIES. In addition to all warranties, expressed or implied, established by statutes or common law, or elsewhere set forth in this Order, Supplier hereby expressly represents and warrants that all goods and/or services covered by this Order will (i) conform to all specifications, drawings, samples, and any other description furnished or adopted by Purchaser and accepted by Supplier, (ii) be new not refurbished, and (iii) of good material, and free of defect in material and workmanship. Purchaser's failure to give notice to Supplier of any breach of any warranty shall not discharge Supplier's liability for any such breach. The warranties of Supplier together with its services warranties and guarantees, if any, run to Purchaser and Purchaser's customer(s). Notwithstanding the foregoing, Supplier’s warranty obligations under this Section will not apply to the extent that such warranty claims are caused by Purchaser’s negligence or willful misconduct.

    18. INDEMNIFICATION. Supplier will defend, indemnify, protect, and hold Purchaser and its affiliates harmless against any and all loss or damage to persons (including death), to property (including reasonable attorneys’ fees) or any infringement or misappropriation of a third-party’s intellectual property rights, resulting from or arising in connection with the goods and/or services furnished hereunder. This may include third party claims, demands, litigation or other legal proceedings regardless of legal theory involved. Notwithstanding the foregoing, Supplier’s indemnification obligations under this Section will not apply to the extent that such claims are caused by Purchaser’s negligence or willful misconduct.

    19. WAIVERS. Any failure by Purchaser to enforce or require strict performance by Supplier of any term or condition of this Order does not constitute a waiver thereof by Purchaser, and Purchaser may at any time avail itself of the remedies Purchaser may have for any breach of the terms hereof.

    20. ASSIGNMENT. This Order may not be assigned by Supplier without the prior written approval of Purchaser, which shall not be unreasonably withheld.

    21. CHOICE OF LAW, JURISDICTION, VENUE. This Order shall be governed by and subject to the laws of the State of California (other than its choice of law principles). The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Order. Any action or proceeding arising from this Order will be brought in the state courts located in Santa Clara County or in the federal courts located in the Northern District of California, or other courts as Purchaser may specify. Each party hereby irrevocably consents to the exclusive jurisdiction and venue in such courts.

    22. ENTIRE AGREEMENT. Except as set forth in a Master Agreement, the terms and conditions stated in this Order constitute the entire agreement between Supplier and Purchaser regarding the services or purchases herein. For the avoidance of doubt, Supplier and Purchaser agree that any and all terms and conditions contained in any shrink-wrap, click-wrap, hyperlink, any subscription, or the like which may accompany services or are embedded in Supplier’s goods, products or posted on Supplier’s website, or any terms and conditions in any quote, correspondence, proposal or other documentation provided by Supplier that are attached to, referenced in, or in any way related to this Order are null and void and expressly superseded in their entirety by the terms and conditions contained herein.

    23. CONFIDENTIAL INFORMATION AND PUBLICITY. If Purchaser and Supplier have entered into a non-disclosure agreement (“NDA”) applicable to the disclosure of confidential information under this Order, and if the term of the NDA expires before the expiration or termination of this Order, then the term of the NDA will be automatically extended to match the term of this Order. The parties will treat the terms, conditions, and existence of this Order as confidential and proprietary information of Purchaser. Each party agrees to treat any confidential or proprietary information disclosed to it as strictly confidential for the duration of the transaction under this Order and for a period of 5 years thereafter, unless such information becomes public through no fault of the receiving party. Supplier shall not make any public disclosure or publication (including without limitation on websites and social media), presentation, public announcement, or press release concerning its relationship with Purchaser unless Purchaser provides its prior written consent.

    24. INSURANCE.  Supplier will maintain a Comprehensive General Liability policy (including coverage ensuring Supplier’s liabilities assumed herein), Automotive and Employer liability policies, etc. with limits as required by Purchaser.  At Purchaser’s request, Supplier will provide a Certificate of Insurance completed by its insurance carrier certifying such required coverage is in effect, with waiver of subrogation, naming Purchaser as an additional insured.  Such coverage will not be materially altered or canceled without thirty (30) day prior written notice to Purchaser. 

    25. DRAWINGS, DESIGNS OR SPECIFICATIONS.  If applicable to Supplier’s goods or services, Supplier hereby agrees to provide to Owner a reasonably complete set of drawings, designs and specifications within a commercially reasonable time, but in no event later than three (3) months prior to TCO.  Should Supplier fail to comply with this deadline for any reason, Owner may withhold payment to Supplier for any associated invoice, billing or cost until required documentation is received and approved by Owner.

    26. CONSULTING  If applicable to Supplier’s Services, if any under this Order, Supplier hereby stipulates (a) it possesses the qualifications necessary to perform agreed upon Services described in its proposal or Statement of Work and will timely and efficiently complete the same, (b) it has and is known to have high ethical standards and professional integrity within its profession, (c) will use professional conduct in the performance of its obligations under this Order, (d) is serving as a consultant in its individual capacity and not as an agent employee or representative of Owner, (e) any confidential or proprietary information obtained is the sole, exclusive and irreplaceable property of Purchaser and (f) during the term of this Order and for a period of one (1) year following termination of this Order, it will not perform similar work for any competitor of Purchaser or any company or organization engaged in the development of telepresence, teleoperation, or robotic surgical products or services, without providing to Purchaser forty-five (45) days’ prior written notice.

    27. DATA PRIVACY/HIPAA 

         27.1 DATA PRIVACY: Supplier shall comply with all applicable privacy and data protection laws, including but not limited to, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, and the EU General Data Protection Regulation 2016/679 (“GDPR”) (hereinafter “Applicable Data Protection Laws”).  In addition, Supplier shall comply with Purchaser’s data privacy provisions: https://www.intuitive.com/en-us/about-us/company/legal/privacy and https://www.intuitive.com/en-us/about-us/company/legal/governance.    

         27.2 In the event Supplier is processing Protected Heath Information as that term is defined by HIPAA, Supplier shall comply with the Business Associate Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-BAA-Terms.pdf. In the event Supplier is processing Personal Data, Personal Information, Personal Health Information, or any other personally identifiable information under Applicable Data Protection Laws, Supplier shall comply with the Data Processing Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-DPA-Terms.pdf.

    28. CYBER SECURITY/SITE ACCESS

         28.1 Independent Third-Party Attestation. If Supplier will have access to Purchaser’s information systems, Supplier shall achieve and maintain compliance with ISO/IEC 27001 or an equivalent information security certification. Accepted equivalent certifications include but are not limited to: International Standards Organization – ISO 27001; Service Organization Control – SOC2 Type 2;  HITRUST, Cybersecurity Maturity Model Certification (CMMC 2.0 Levels 2 & 3), and the Federal Risk and Authorization Management Program (FedRAMP). Supplier shall achieve the aforementioned compliance within twelve (12) months (or as otherwise agreed upon by the parties in writing) of the Effective Date of the agreement between Purchaser and the Supplier, and meet associated requirements for examining information security risks, implementing comprehensive information security controls, and sustaining management processes necessary to evaluate the adequacy of information security controls on an ongoing basis.  Additionally, Supplier shall utilize an independent party to routinely assess, audit, or review installed processes and controls, which shall attest to the effectiveness of such information security controls as well as compliance with ISO/IEC 27001(or accepted equivalent) throughout the term of this Order.  Required certification and assessments will be completed at the Supplier’s expense.

     

         28.2 Ability to Audit. Purchaser shall have the ability to audit records specific to certifications, completed management reviews and compliance audits for information security as directly related to the supply of the goods and/or services. Second, Supplier shall complete remediation actions that result from Purchaser reviews of the certification records and/or Purchaser security assessments at no expense to Purchaser and within a mutually agreed time frame.  

     

         28.3 Cyber Security Incident and Breach Notification. Supplier shall notify Purchaser of all cyber security incidents, including malicious system access, end-point user device, and equipment loss. Supplier shall notify Purchaser immediately and meet applicable laws and regulations upon becoming aware of a data breach or security incident. Supplier will fully cooperate with Purchaser personnel during the investigation of security incidents to resolve the incident and in conjunction with any associated investigations in accordance with Supplier’s obligations and applicable laws.

     

         28.4 Subcontractors & Supply Chain Risk Management. Supplier shall define and implement processes and procedures to manage any subcontractors and/or any other entities within the extended supply chain engaged in building and delivering goods/services to Purchaser. Such processes must include the following risk management activities: Enforcing that any Subcontractors, or any other entities within the extended supply chain, that have access to or support Purchaser, to maintain a baseline security level of the supplier or better; and Subsequently and regularly managing risks in the supply chain and conducting regular risk assessments of Subcontractors or any other entities within the extended supply chain that your organization engages in building and delivering goods/services.  Supplier must also maintain evidence of regular risk management activities for all subcontractors.

     

         28.5 Access to Purchaser’ s Information Systems. To the extent that access to Purchaser’s Information Systems is required by Supplier to perform its obligations, access may be granted solely to enable Supplier to perform its obligations hereunder and for no other purpose. Access is limited to those specific Information Systems, time periods, and personnel as are agreed to by the parties and is subject to Purchaser’s then-current security procedures and information protection policies, as the same may be amended from time to time by Purchaser. Supplier will at all times maintain the highest degree of security to comply with the requirements of this Section and to ensure that access granted to Supplier will not impair the integrity and availability of Purchaser’s Information Systems. Supplier shall require its personnel and/or subcontractors to sign individual agreements with the Supplier and be subject to the Supplier’s security clearance procedures prior to accessing Purchaser’s Information Systems.

     

         28.6 Data Security. Supplier shall use encryption standards that align with current industry best practices and standards for the transmission or storage of Purchaser data that is deemed confidential information. In addition, Supplier shall destroy data and media according to current industry best practices and standards. Further, Supplier and its subcontractors shall establish and maintain robust and effective safeguards to protect against the destruction, loss, disclosure, or alteration of Purchaser Data in the possession of Supplier. These safeguards must be on par with or exceed the highest level of protection that Supplier applies to its own most confidential and sensitive information. At all times, these measures must adhere to industry best practices and shall not, under any circumstances, fall below a standard of reasonable care and due diligence.

     

         28.7 Termination & Return of Materials. Upon termination of this Order for any reason as stated in Purchaser’s request, Supplier will promptly erase, destroy, or return, as directed by Purchaser, all equipment, documents, or materials of any nature in Supplier's possession or control that have been furnished by Purchaser to Supplier, or reproduced or developed by Supplier containing or based on Purchaser confidential information.

     

     Intuitive Surgical Proprietary Information Revised April 1, 2025

    von "Intuitive" <do_not_reply@intuitive.coupahost.com> - 10:27 - 2 März 2026

    1 Dateianhänge 1 Dateianhänge

    PO-4410332520_v1_20260302.pdf

    1 Antworten 1 Antworten

    • RE: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

      Hello,

       

      Yes, this is the quote that was given.

       

      There is a component that are missing I just noticed.

       

      Will submit the PR right now.

       

      Paulina Diaz

       

      From: Lorena <info@turnpack.com>
      Sent: Monday, March 2, 2026 12:46 PM
      To: Paulina Diaz <paulina.diaz@intusurg.com>
      Subject: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

       

      Caution: External Sender

       

      Do you have a quote for this order?

       

      Thank you for your time,

      Lorena Carrillo

       

      From: Intuitive <do_not_reply@intuitive.coupahost.com>
      Sent: Monday, March 2, 2026 8:24 AM
      To: info@turnpack.com
      Subject: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

       

       

       

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      Intuitive Surgical Operations, Inc. Purchase Order #4410332520

       

       

      Order Summary

      Date

      03/02/26

       

      PO Total

      10,360.78 USD

       

      Payment Terms

      NT45

       

      Contact

      Paulina Diaz
      PAULINA.DIAZ@INTUSURG.COM

       

       

       

      Manage Order

      Create Invoice

       

      Orders details below

       

       

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      Turnkey Packaging Solutions LLC

      3400 N Arizona Ave, Suite 110

      Chandler, Arizona 85225

      Attn: Christopher Berger

      PO NUMBER

      4410332520 

      DATE

      03/02/26 

      PAYMENT TERMS

      NT45 

      SHIPPING TERMS

       

      CURRENCY

      USD 

      CONTRACT

       

      CONTACT

      Paulina Diaz

       

      PAULINA.DIAZ@INTUSURG.COM

       

      Ship To

      Intuitive Surgical Operations, Inc.

      RL Jones Customhouse Broker

      1778 Zinetta Rd, Suite A

      Calexico, CA 92231

      Attn: Intuitive/ Force Feedback / Paulina Diaz

      Bill To

      Intuitive Surgical Operations, Inc.

      1020 Kifer Rd

      Sunnyvale, CA 94086

      Note: End User: President Venustiano
      Carranza Road #1745 Colonia Calles
      21226 Mexicali BC
      Mexico
      Location Code: B88-1 Attention to: Alejandro Aguila
      Non-Taxable For Export

       

      Line

      Description

      Need By Date

      Qty

      Unit

      Price

      Total

      1

      [PN25091637] Intuitive Instrument Fixture

      PN25091637

      03/31/26

      1

      Each

      3,560.7750

      3,560.78

      2

      [PN25091638] Intuitive PCB Fixture

      PN25091638

      03/31/26

      2

      Each

      3,400.00

      6,800.00

       

      10,360.78 USD

      Invoice Instructions: We encourage you to enroll to the Coupa Supplier Portal (CSP) to easily manage invoice submission and payment status. If you are not enrolled in the CSP, please submit your invoices to invoices@intuitive.coupahost.com. For AP Questions & Comments, please contact: AP@intusurg.com

       

       INTUITIVE SURGICAL PURCHASE ORDER TERMS

       This Purchase Order (“Order”) is an offer by the buyer, Intuitive Surgical, Inc., Intuitive Surgical Sàrl, Intuitive Surgical Operations, Inc. or one of their affiliates listed above (the entity making this offer being the "Purchaser"; the others being third party beneficiaries) to purchase goods and/or services from the seller listed above ("Supplier").  This transaction will be governed strictly on the terms and conditions stated herein (“Terms”), and all other terms and conditions, including those of any Supplier proposal, order form, statement of work or purchase order, are hereby excluded. Notwithstanding anything herein to the contrary, if a separate agreement (“Master Agreement”) has been executed between Purchaser and Supplier, the terms of such Master Agreement shall prevail over these Terms, however the Intuitive Supplier Code of Conduct (sec. 11 below) shall be applicable regardless of the existence of a Master Agreement.

      1. ACCEPTANCE OF THIS ORDER. Performance by Supplier under this Order, including performance of services or purchase of any materials, etc. will be treated as legal acceptance by Supplier of both this Order and the terms and conditions contained herein. Such acceptance will apply regardless of whether this Order has itself been executed by Supplier.  If Supplier does not accept this Order, Supplier must communicate its rejection in writing within three (3) business days of Order receipt or the Order will be deemed accepted. Purchaser may, at its option, cancel this Order without notice.

      2. TITLE. Unless otherwise set forth in a Master Agreement or stated herein by Purchaser, goods will be shipped FCA Purchaser's dock. In any event, risk of loss remains with Supplier until title passes to Purchaser. Passage of title under this provision does not limit Purchaser's full right of inspection or constitute final acceptance. If goods are returned by Purchaser to Supplier due to non-compliance with this Order, then title will pass to Supplier on delivery of all or the applicable part of the goods thereof being transferred to a carrier for return to Supplier.

      3. PACKAGING. All goods covered by this Order will be suitably packaged or otherwise prepared for shipment so as to secure the lowest transportation rates and to meet the carrier's requirements. No charges will be allowed for packaging or crating unless stated in this Order. Each container must be clearly marked to show quantity, contents, Supplier's name, and the number of this Order number. In addition, each container must be marked with the release Order number when requested by Purchaser.

      4. CHANGES. If the goods or services covered by this Order have changed between the issuance of this Order to Supplier and the last time such goods and services were purchased by Purchaser, or if the goods and services covered by this Order change or vary during the performance of this Order, Supplier agrees to notify Purchaser of any material changes or variations in the goods or services. Unless Supplier notifies Purchaser in writing, Supplier warrants that each good and service provided to Purchaser is identical in all material aspects.

      5. PRICE: The pricing on the Order reflects the pricing agreed by Supplier and Purchaser, and may not, without the prior written consent of Purchaser, exceed the last quotation received by Purchaser from Supplier. If Supplier does not reject the Order as set forth in Section 1 above, then delivery to Purchaser of goods and services set forth on the Order will be deemed acceptance of all such pricing.

      6. RIGHT OF REJECTION. Purchaser reserves the right to return to Supplier, at Supplier's expense, goods delivered or services performed hereunder that do not meet the terms of a Master Agreement, if any, or this Order. Purchaser may accept the portion of the goods or services delivered hereunder that conform and return/reject the balance to Supplier at Supplier's expense. In such event, Purchaser will pay only the proportionate amount of the total price stated herein that corresponds to the portion accepted regardless of whether such lesser quantity is ordinarily sold at higher price.  Supplier shall promptly refund any prepaid fees to Purchaser for any nonconforming goods or services that were rejected by Purchaser, but any such refund shall in no case be later than net 30 days from receipt of notice of rejection.

      7. DELIVERY. Time is of the essence for this Order, and Purchaser may reject goods and services not delivered or furnished on the dates or the manner herein specified.  In addition, if any portion of Supplier’s provision of goods and/or services requires Supplier to be on Purchaser’s property, Supplier will comply with Purchaser’s rules and procedures and take all necessary precautions to prevent any injury to persons or damage to any property.

      8. CONTINGENCIES. If Purchaser fails to take one or more shipments or receive services hereunder because of fire, explosions, earthquake, war, flood, accident, interruption or delay in transportation, labor trouble, pandemic, epidemic, or any other circumstances of like or different character beyond Purchaser's reasonable control, or partial or complete suspension of operations, then, upon notice to Supplier, the total quantity of goods and/or services covered by this Order may be reduced by the extent of the omitted shipment(s) or the specified delivery period extended by a time equal to that during which shipment shall be so omitted.

      9. CANCELLATION, INSOLVENCY. Unless otherwise set forth in a Master Agreement, Purchaser may cancel services or goods under this Order, in whole or in part, at any time on written notice. Cancellation will be without prejudice to any claims which one party may have against the other for services performed or materials/goods supplied up to the date of cancellation.  Should Supplier itself or any of its affiliated companies file for bankruptcy, or if  then Purchaser may terminate all or any part of this Order without penalty or required notice.

      10. INTELLECTUAL PROPERTY. Unless otherwise agreed in a Master Agreement, in the case of customized or bespoke software created and developed by Supplier on a works-for-hire basis for Purchaser, Purchaser owns and retains all right, title, and interest in and to any patent, copyright, trade secret and/or trademark rights in all Supplier’s work product, any intellectual property (including but not limited to right of priority) or technology that is conceived, created, or reduced to practice by either party jointly or separately in the course of the performance of this Order whether or not based on Purchaser Designs or Purchaser Items as defined in these Terms, and Supplier assigns any and all rights to such intellectual property or technology to Purchaser. For the avoidance of doubt, in the case of Suppliers that provide commercial off-the-shelf (“COTS”) goods or software as a service (SaaS) cloud based solutions, the intellectual property remains with Supplier or its suppliers and does not transfer to Purchaser.

           10.1 In the case of COTS goods or software license grant purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier hereby grants Purchaser a worldwide, non-exclusive, irrevocable, perpetual, non-transferable and non-sublicensable, right and license to use such COTS goods or software on a royalty-free, fully paid-up and irrevocable basis during any then-current prepaid subscription term.

           10.2 In the case of SaaS solution use and access purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier grants Purchaser a non-exclusive, non-transferable, limited license (without the right to sublease or sublicense) to access and use the subject cloud-based subscription software, the subscription services, as well as, any related confidential information and documentation, during the subscription term, in an operating environment hosted by Supplier, for Purchaser’s own internal use.

           10.3 In the case of Consulting Agreements of any kind, Supplier agrees that any and all Intellectual Property (as defined above) conceived, written, created or first reduced to practice in the performance of work under this Order shall be the sole and exclusive property of Purchaser and hereby assigns to Purchaser all its right, title and interest in and to any and all Intellectual Property.  Supplier further agrees that except for its rights in background technology, Purchaser is and shall be vested with all rights, title and interests including.  Supplier shall execute all papers, including patent applications, invention assignments and copyright assignments, and otherwise shall assist Intuitive as reasonably required to perfect in Purchaser the rights, title and other interests in Supplier's work product expressly granted to Purchaser under this Order.   

      11. LAWS AND REGULATIONS. Supplier represents and warrants that all goods and services delivered pursuant to this Order (i) will be produced, sold, and delivered to Purchaser in compliance with all applicable laws and regulations and specifically with the then applicable Intuitive Supplier Code of Conduct which can be found under the following link: https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/supplier-code-of-conduct-1087837.pdf , and (ii) will be produced in strict compliance with the Fair Labor Standards Act, 1983, as amended, applicable child labor laws, and laws against slavery and/or human trafficking. If required, the Supplier will comply with Federal Acquisition Regulation (FAR) clause 52.219-8 "Utilization of Small Business Concerns", which is hereby incorporated by reference. Supplier and its subcontractors shall, to the extent they apply, abide by (1) the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a), which prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and require affirmative action to employ and advance in employment individuals without regard to protected veteran status or disability; (2) 29 CFR Part 471, Appendix A to Subpart A, and (3) E-Verify.

      12. NO AGENCY. This Order is solely for the purchase of goods and/or services and does not name Supplier the agent or subcontractor of Purchaser for any purpose. Supplier assumes all obligations under all "social security" legislation (e.g., unemployment insurance, old age benefits, or workers' compensation laws) of the United States or any state or other governmental authority with respect to persons employed in the performance of services and/or production of goods under this Order and will indemnify Purchaser against any liability thereof.

      13. NO EMPLOYMENT.  Neither this Order, the goods and/or services provided, nor anything related to these terms and conditions creates an employer-employee relationship between Purchaser and Supplier.  Similarly, Supplier will not, nor does it intend, to direct or exercise control over Supplier’s means or methods of performing under this Order. Nothing about this Order limits Supplier’s ability to supply goods and/or services elsewhere so long as Supplier honors its legal obligations to Supplier as articulated herein and as otherwise exist.  

      14. PURCHASER DESIGNS AND PURCHASER ITEMS. Supplier may use (i) all photographs, specifications, drawings, blueprints, or designs. or the like (together "Purchaser Designs"), or (ii) all tools, dies, molds, fixtures, photographs, proofs, printing plates, or the like (together "Purchaser Items"), that are supplied by Purchaser in confidence, or paid for by Purchaser, only for the purpose of fulfillment of this Order. No other use is authorized without Purchaser's prior written consent. Supplier will return all Purchaser Designs or Purchaser Items to Purchaser if so requested. Supplier agrees that the Purchaser Designs and Purchaser Items, and any inventions, intellectual property including trade secrets contained therein, are the property of Purchaser. Purchaser may withdraw Purchaser Items or Purchaser Designs from Supplier's premises upon demand in writing. Supplier is obligated to carefully preserve and maintain, in good operating condition, such Purchaser Designs or Purchaser Items at all times.

      15.    INVOICE, PAYMENT, AND DISCOUNTS. Supplier will provide Purchaser with timely invoices:

      ·         Delivered electronically and readable by electronic means,

      ·         On the date appearing on the invoice along with the correct Order Number,

      ·         Delivered to Purchaser at the e-mail address set forth on the face of this Order or by other agreed electronic method,

      ·         Provided to Purchaser by the person or business entity, firm, or corporation to which this Order is issued and

      ·         In accordance with the payment terms shown on the face of this Order calculated from (i) the date Purchaser receives and accepts the goods or services and (ii) Purchaser’s receipt of the invoice for same. Discount date, if applicable, will be established from the date on which Supplier has complied with all terms of this Order and delivered an invoice to Purchaser.

      16. TAXES, GOV’T AND BANK CHARGES.  The purchase price for goods or services herein is exclusive of any and all taxes and other governmental or bank charges now imposed or hereafter becoming effective upon the production, sale, shipment or use of the materials or services specified in this Order and Supplier agrees to indemnify Purchaser against, and reimburse Purchaser for, any expenditures Purchaser may be required to make on account of Supplier's failure to pay such taxes and other governmental or bank charges. Purchaser shall pay any applicable local, state, and federal taxes, however designated (excluding Supplier’s income taxes), imposed or based upon the sale, transfer of ownership, installation, license or use of the goods or services, unless Purchaser provides the Supplier with an appropriate certificate of exemption.  Supplier shall be solely responsible for any bank charges, fees or other costs of any kind incurred by Supplier in the course of completing services or providing goods under this Order, including but not limited to bank fees associated with receiving any payments from Purchaser.

      17. WARRANTIES. In addition to all warranties, expressed or implied, established by statutes or common law, or elsewhere set forth in this Order, Supplier hereby expressly represents and warrants that all goods and/or services covered by this Order will (i) conform to all specifications, drawings, samples, and any other description furnished or adopted by Purchaser and accepted by Supplier, (ii) be new not refurbished, and (iii) of good material, and free of defect in material and workmanship. Purchaser's failure to give notice to Supplier of any breach of any warranty shall not discharge Supplier's liability for any such breach. The warranties of Supplier together with its services warranties and guarantees, if any, run to Purchaser and Purchaser's customer(s). Notwithstanding the foregoing, Supplier’s warranty obligations under this Section will not apply to the extent that such warranty claims are caused by Purchaser’s negligence or willful misconduct.

      18. INDEMNIFICATION. Supplier will defend, indemnify, protect, and hold Purchaser and its affiliates harmless against any and all loss or damage to persons (including death), to property (including reasonable attorneys’ fees) or any infringement or misappropriation of a third-party’s intellectual property rights, resulting from or arising in connection with the goods and/or services furnished hereunder. This may include third party claims, demands, litigation or other legal proceedings regardless of legal theory involved. Notwithstanding the foregoing, Supplier’s indemnification obligations under this Section will not apply to the extent that such claims are caused by Purchaser’s negligence or willful misconduct.

      19. WAIVERS. Any failure by Purchaser to enforce or require strict performance by Supplier of any term or condition of this Order does not constitute a waiver thereof by Purchaser, and Purchaser may at any time avail itself of the remedies Purchaser may have for any breach of the terms hereof.

      20. ASSIGNMENT. This Order may not be assigned by Supplier without the prior written approval of Purchaser, which shall not be unreasonably withheld.

      21. CHOICE OF LAW, JURISDICTION, VENUE. This Order shall be governed by and subject to the laws of the State of California (other than its choice of law principles). The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Order. Any action or proceeding arising from this Order will be brought in the state courts located in Santa Clara County or in the federal courts located in the Northern District of California, or other courts as Purchaser may specify. Each party hereby irrevocably consents to the exclusive jurisdiction and venue in such courts.

      22. ENTIRE AGREEMENT. Except as set forth in a Master Agreement, the terms and conditions stated in this Order constitute the entire agreement between Supplier and Purchaser regarding the services or purchases herein. For the avoidance of doubt, Supplier and Purchaser agree that any and all terms and conditions contained in any shrink-wrap, click-wrap, hyperlink, any subscription, or the like which may accompany services or are embedded in Supplier’s goods, products or posted on Supplier’s website, or any terms and conditions in any quote, correspondence, proposal or other documentation provided by Supplier that are attached to, referenced in, or in any way related to this Order are null and void and expressly superseded in their entirety by the terms and conditions contained herein.

      23. CONFIDENTIAL INFORMATION AND PUBLICITY. If Purchaser and Supplier have entered into a non-disclosure agreement (“NDA”) applicable to the disclosure of confidential information under this Order, and if the term of the NDA expires before the expiration or termination of this Order, then the term of the NDA will be automatically extended to match the term of this Order. The parties will treat the terms, conditions, and existence of this Order as confidential and proprietary information of Purchaser. Each party agrees to treat any confidential or proprietary information disclosed to it as strictly confidential for the duration of the transaction under this Order and for a period of 5 years thereafter, unless such information becomes public through no fault of the receiving party. Supplier shall not make any public disclosure or publication (including without limitation on websites and social media), presentation, public announcement, or press release concerning its relationship with Purchaser unless Purchaser provides its prior written consent.

      24. INSURANCE.  Supplier will maintain a Comprehensive General Liability policy (including coverage ensuring Supplier’s liabilities assumed herein), Automotive and Employer liability policies, etc. with limits as required by Purchaser.  At Purchaser’s request, Supplier will provide a Certificate of Insurance completed by its insurance carrier certifying such required coverage is in effect, with waiver of subrogation, naming Purchaser as an additional insured.  Such coverage will not be materially altered or canceled without thirty (30) day prior written notice to Purchaser. 

      25. DRAWINGS, DESIGNS OR SPECIFICATIONS.  If applicable to Supplier’s goods or services, Supplier hereby agrees to provide to Owner a reasonably complete set of drawings, designs and specifications within a commercially reasonable time, but in no event later than three (3) months prior to TCO.  Should Supplier fail to comply with this deadline for any reason, Owner may withhold payment to Supplier for any associated invoice, billing or cost until required documentation is received and approved by Owner.

      26. CONSULTING  If applicable to Supplier’s Services, if any under this Order, Supplier hereby stipulates (a) it possesses the qualifications necessary to perform agreed upon Services described in its proposal or Statement of Work and will timely and efficiently complete the same, (b) it has and is known to have high ethical standards and professional integrity within its profession, (c) will use professional conduct in the performance of its obligations under this Order, (d) is serving as a consultant in its individual capacity and not as an agent employee or representative of Owner, (e) any confidential or proprietary information obtained is the sole, exclusive and irreplaceable property of Purchaser and (f) during the term of this Order and for a period of one (1) year following termination of this Order, it will not perform similar work for any competitor of Purchaser or any company or organization engaged in the development of telepresence, teleoperation, or robotic surgical products or services, without providing to Purchaser forty-five (45) days’ prior written notice.

      27. DATA PRIVACY/HIPAA 

           27.1 DATA PRIVACY: Supplier shall comply with all applicable privacy and data protection laws, including but not limited to, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, and the EU General Data Protection Regulation 2016/679 (“GDPR”) (hereinafter “Applicable Data Protection Laws”).  In addition, Supplier shall comply with Purchaser’s data privacy provisions: https://www.intuitive.com/en-us/about-us/company/legal/privacy and https://www.intuitive.com/en-us/about-us/company/legal/governance.    

           27.2 In the event Supplier is processing Protected Heath Information as that term is defined by HIPAA, Supplier shall comply with the Business Associate Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-BAA-Terms.pdf. In the event Supplier is processing Personal Data, Personal Information, Personal Health Information, or any other personally identifiable information under Applicable Data Protection Laws, Supplier shall comply with the Data Processing Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-DPA-Terms.pdf.

      28. CYBER SECURITY/SITE ACCESS

           28.1 Independent Third-Party Attestation. If Supplier will have access to Purchaser’s information systems, Supplier shall achieve and maintain compliance with ISO/IEC 27001 or an equivalent information security certification. Accepted equivalent certifications include but are not limited to: International Standards Organization – ISO 27001; Service Organization Control – SOC2 Type 2;  HITRUST, Cybersecurity Maturity Model Certification (CMMC 2.0 Levels 2 & 3), and the Federal Risk and Authorization Management Program (FedRAMP). Supplier shall achieve the aforementioned compliance within twelve (12) months (or as otherwise agreed upon by the parties in writing) of the Effective Date of the agreement between Purchaser and the Supplier, and meet associated requirements for examining information security risks, implementing comprehensive information security controls, and sustaining management processes necessary to evaluate the adequacy of information security controls on an ongoing basis.  Additionally, Supplier shall utilize an independent party to routinely assess, audit, or review installed processes and controls, which shall attest to the effectiveness of such information security controls as well as compliance with ISO/IEC 27001(or accepted equivalent) throughout the term of this Order.  Required certification and assessments will be completed at the Supplier’s expense.

       

           28.2 Ability to Audit. Purchaser shall have the ability to audit records specific to certifications, completed management reviews and compliance audits for information security as directly related to the supply of the goods and/or services. Second, Supplier shall complete remediation actions that result from Purchaser reviews of the certification records and/or Purchaser security assessments at no expense to Purchaser and within a mutually agreed time frame.  

       

           28.3 Cyber Security Incident and Breach Notification. Supplier shall notify Purchaser of all cyber security incidents, including malicious system access, end-point user device, and equipment loss. Supplier shall notify Purchaser immediately and meet applicable laws and regulations upon becoming aware of a data breach or security incident. Supplier will fully cooperate with Purchaser personnel during the investigation of security incidents to resolve the incident and in conjunction with any associated investigations in accordance with Supplier’s obligations and applicable laws.

       

           28.4 Subcontractors & Supply Chain Risk Management. Supplier shall define and implement processes and procedures to manage any subcontractors and/or any other entities within the extended supply chain engaged in building and delivering goods/services to Purchaser. Such processes must include the following risk management activities: Enforcing that any Subcontractors, or any other entities within the extended supply chain, that have access to or support Purchaser, to maintain a baseline security level of the supplier or better; and Subsequently and regularly managing risks in the supply chain and conducting regular risk assessments of Subcontractors or any other entities within the extended supply chain that your organization engages in building and delivering goods/services.  Supplier must also maintain evidence of regular risk management activities for all subcontractors.

       

           28.5 Access to Purchaser’ s Information Systems. To the extent that access to Purchaser’s Information Systems is required by Supplier to perform its obligations, access may be granted solely to enable Supplier to perform its obligations hereunder and for no other purpose. Access is limited to those specific Information Systems, time periods, and personnel as are agreed to by the parties and is subject to Purchaser’s then-current security procedures and information protection policies, as the same may be amended from time to time by Purchaser. Supplier will at all times maintain the highest degree of security to comply with the requirements of this Section and to ensure that access granted to Supplier will not impair the integrity and availability of Purchaser’s Information Systems. Supplier shall require its personnel and/or subcontractors to sign individual agreements with the Supplier and be subject to the Supplier’s security clearance procedures prior to accessing Purchaser’s Information Systems.

       

           28.6 Data Security. Supplier shall use encryption standards that align with current industry best practices and standards for the transmission or storage of Purchaser data that is deemed confidential information. In addition, Supplier shall destroy data and media according to current industry best practices and standards. Further, Supplier and its subcontractors shall establish and maintain robust and effective safeguards to protect against the destruction, loss, disclosure, or alteration of Purchaser Data in the possession of Supplier. These safeguards must be on par with or exceed the highest level of protection that Supplier applies to its own most confidential and sensitive information. At all times, these measures must adhere to industry best practices and shall not, under any circumstances, fall below a standard of reasonable care and due diligence.

       

           28.7 Termination & Return of Materials. Upon termination of this Order for any reason as stated in Purchaser’s request, Supplier will promptly erase, destroy, or return, as directed by Purchaser, all equipment, documents, or materials of any nature in Supplier's possession or control that have been furnished by Purchaser to Supplier, or reproduced or developed by Supplier containing or based on Purchaser confidential information.

       

       Intuitive Surgical Proprietary Information Revised April 1, 2025


      NOTE THAT THIS EMAIL ORIGINATED FROM OUTSIDE OF INTUITIVE SURGICAL.
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      von Paulina Diaz - 05:12 - 2 März 2026

      1 Dateianhänge 1 Dateianhänge

      Quotation - SO26041013 (1).pdf

      1 Antworten 1 Antworten

      • RE: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

        Hello,

         

        I checked the PR submitted on the actual purchase was split in two. Secon PO for the instrument fixturing is: 4410332519 

         

        Thank you,

         

        Paulina Diaz

         

        From: Paulina Diaz
        Sent: Monday, March 2, 2026 2:11 PM
        To: 'Lorena' <info@turnpack.com>
        Cc: Adbeel Rivas <Adbeel.Rivas@intusurg.com>
        Subject: RE: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

         

        Hello,

         

        Yes, this is the quote that was given.

         

        There is a component that are missing I just noticed.

         

        Will submit the PR right now.

         

        Paulina Diaz

         

        From: Lorena <info@turnpack.com>
        Sent: Monday, March 2, 2026 12:46 PM
        To: Paulina Diaz <paulina.diaz@intusurg.com>
        Subject: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

         

        Caution: External Sender

         

        Do you have a quote for this order?

         

        Thank you for your time,

        Lorena Carrillo

         

        From: Intuitive <do_not_reply@intuitive.coupahost.com>
        Sent: Monday, March 2, 2026 8:24 AM
        To: info@turnpack.com
        Subject: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

         

         

         

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        Intuitive Surgical Operations, Inc. Purchase Order #4410332520

         

         

        Order Summary

        Date

        03/02/26

         

        PO Total

        10,360.78 USD

         

        Payment Terms

        NT45

         

        Contact

        Paulina Diaz
        PAULINA.DIAZ@INTUSURG.COM

         

         

         

        Manage Order

        Create Invoice

         

        Orders details below

         

         

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        Turnkey Packaging Solutions LLC

        3400 N Arizona Ave, Suite 110

        Chandler, Arizona 85225

        Attn: Christopher Berger

        PO NUMBER

        4410332520 

        DATE

        03/02/26 

        PAYMENT TERMS

        NT45 

        SHIPPING TERMS

         

        CURRENCY

        USD 

        CONTRACT

         

        CONTACT

        Paulina Diaz

         

        PAULINA.DIAZ@INTUSURG.COM

         

        Ship To

        Intuitive Surgical Operations, Inc.

        RL Jones Customhouse Broker

        1778 Zinetta Rd, Suite A

        Calexico, CA 92231

        Attn: Intuitive/ Force Feedback / Paulina Diaz

        Bill To

        Intuitive Surgical Operations, Inc.

        1020 Kifer Rd

        Sunnyvale, CA 94086

        Note: End User: President Venustiano
        Carranza Road #1745 Colonia Calles
        21226 Mexicali BC
        Mexico
        Location Code: B88-1 Attention to: Alejandro Aguila
        Non-Taxable For Export

         

        Line

        Description

        Need By Date

        Qty

        Unit

        Price

        Total

        1

        [PN25091637] Intuitive Instrument Fixture

        PN25091637

        03/31/26

        1

        Each

        3,560.7750

        3,560.78

        2

        [PN25091638] Intuitive PCB Fixture

        PN25091638

        03/31/26

        2

        Each

        3,400.00

        6,800.00

         

        10,360.78 USD

        Invoice Instructions: We encourage you to enroll to the Coupa Supplier Portal (CSP) to easily manage invoice submission and payment status. If you are not enrolled in the CSP, please submit your invoices to invoices@intuitive.coupahost.com. For AP Questions & Comments, please contact: AP@intusurg.com

         

         INTUITIVE SURGICAL PURCHASE ORDER TERMS

         This Purchase Order (“Order”) is an offer by the buyer, Intuitive Surgical, Inc., Intuitive Surgical Sàrl, Intuitive Surgical Operations, Inc. or one of their affiliates listed above (the entity making this offer being the "Purchaser"; the others being third party beneficiaries) to purchase goods and/or services from the seller listed above ("Supplier").  This transaction will be governed strictly on the terms and conditions stated herein (“Terms”), and all other terms and conditions, including those of any Supplier proposal, order form, statement of work or purchase order, are hereby excluded. Notwithstanding anything herein to the contrary, if a separate agreement (“Master Agreement”) has been executed between Purchaser and Supplier, the terms of such Master Agreement shall prevail over these Terms, however the Intuitive Supplier Code of Conduct (sec. 11 below) shall be applicable regardless of the existence of a Master Agreement.

        1. ACCEPTANCE OF THIS ORDER. Performance by Supplier under this Order, including performance of services or purchase of any materials, etc. will be treated as legal acceptance by Supplier of both this Order and the terms and conditions contained herein. Such acceptance will apply regardless of whether this Order has itself been executed by Supplier.  If Supplier does not accept this Order, Supplier must communicate its rejection in writing within three (3) business days of Order receipt or the Order will be deemed accepted. Purchaser may, at its option, cancel this Order without notice.

        2. TITLE. Unless otherwise set forth in a Master Agreement or stated herein by Purchaser, goods will be shipped FCA Purchaser's dock. In any event, risk of loss remains with Supplier until title passes to Purchaser. Passage of title under this provision does not limit Purchaser's full right of inspection or constitute final acceptance. If goods are returned by Purchaser to Supplier due to non-compliance with this Order, then title will pass to Supplier on delivery of all or the applicable part of the goods thereof being transferred to a carrier for return to Supplier.

        3. PACKAGING. All goods covered by this Order will be suitably packaged or otherwise prepared for shipment so as to secure the lowest transportation rates and to meet the carrier's requirements. No charges will be allowed for packaging or crating unless stated in this Order. Each container must be clearly marked to show quantity, contents, Supplier's name, and the number of this Order number. In addition, each container must be marked with the release Order number when requested by Purchaser.

        4. CHANGES. If the goods or services covered by this Order have changed between the issuance of this Order to Supplier and the last time such goods and services were purchased by Purchaser, or if the goods and services covered by this Order change or vary during the performance of this Order, Supplier agrees to notify Purchaser of any material changes or variations in the goods or services. Unless Supplier notifies Purchaser in writing, Supplier warrants that each good and service provided to Purchaser is identical in all material aspects.

        5. PRICE: The pricing on the Order reflects the pricing agreed by Supplier and Purchaser, and may not, without the prior written consent of Purchaser, exceed the last quotation received by Purchaser from Supplier. If Supplier does not reject the Order as set forth in Section 1 above, then delivery to Purchaser of goods and services set forth on the Order will be deemed acceptance of all such pricing.

        6. RIGHT OF REJECTION. Purchaser reserves the right to return to Supplier, at Supplier's expense, goods delivered or services performed hereunder that do not meet the terms of a Master Agreement, if any, or this Order. Purchaser may accept the portion of the goods or services delivered hereunder that conform and return/reject the balance to Supplier at Supplier's expense. In such event, Purchaser will pay only the proportionate amount of the total price stated herein that corresponds to the portion accepted regardless of whether such lesser quantity is ordinarily sold at higher price.  Supplier shall promptly refund any prepaid fees to Purchaser for any nonconforming goods or services that were rejected by Purchaser, but any such refund shall in no case be later than net 30 days from receipt of notice of rejection.

        7. DELIVERY. Time is of the essence for this Order, and Purchaser may reject goods and services not delivered or furnished on the dates or the manner herein specified.  In addition, if any portion of Supplier’s provision of goods and/or services requires Supplier to be on Purchaser’s property, Supplier will comply with Purchaser’s rules and procedures and take all necessary precautions to prevent any injury to persons or damage to any property.

        8. CONTINGENCIES. If Purchaser fails to take one or more shipments or receive services hereunder because of fire, explosions, earthquake, war, flood, accident, interruption or delay in transportation, labor trouble, pandemic, epidemic, or any other circumstances of like or different character beyond Purchaser's reasonable control, or partial or complete suspension of operations, then, upon notice to Supplier, the total quantity of goods and/or services covered by this Order may be reduced by the extent of the omitted shipment(s) or the specified delivery period extended by a time equal to that during which shipment shall be so omitted.

        9. CANCELLATION, INSOLVENCY. Unless otherwise set forth in a Master Agreement, Purchaser may cancel services or goods under this Order, in whole or in part, at any time on written notice. Cancellation will be without prejudice to any claims which one party may have against the other for services performed or materials/goods supplied up to the date of cancellation.  Should Supplier itself or any of its affiliated companies file for bankruptcy, or if  then Purchaser may terminate all or any part of this Order without penalty or required notice.

        10. INTELLECTUAL PROPERTY. Unless otherwise agreed in a Master Agreement, in the case of customized or bespoke software created and developed by Supplier on a works-for-hire basis for Purchaser, Purchaser owns and retains all right, title, and interest in and to any patent, copyright, trade secret and/or trademark rights in all Supplier’s work product, any intellectual property (including but not limited to right of priority) or technology that is conceived, created, or reduced to practice by either party jointly or separately in the course of the performance of this Order whether or not based on Purchaser Designs or Purchaser Items as defined in these Terms, and Supplier assigns any and all rights to such intellectual property or technology to Purchaser. For the avoidance of doubt, in the case of Suppliers that provide commercial off-the-shelf (“COTS”) goods or software as a service (SaaS) cloud based solutions, the intellectual property remains with Supplier or its suppliers and does not transfer to Purchaser.

             10.1 In the case of COTS goods or software license grant purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier hereby grants Purchaser a worldwide, non-exclusive, irrevocable, perpetual, non-transferable and non-sublicensable, right and license to use such COTS goods or software on a royalty-free, fully paid-up and irrevocable basis during any then-current prepaid subscription term.

             10.2 In the case of SaaS solution use and access purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier grants Purchaser a non-exclusive, non-transferable, limited license (without the right to sublease or sublicense) to access and use the subject cloud-based subscription software, the subscription services, as well as, any related confidential information and documentation, during the subscription term, in an operating environment hosted by Supplier, for Purchaser’s own internal use.

             10.3 In the case of Consulting Agreements of any kind, Supplier agrees that any and all Intellectual Property (as defined above) conceived, written, created or first reduced to practice in the performance of work under this Order shall be the sole and exclusive property of Purchaser and hereby assigns to Purchaser all its right, title and interest in and to any and all Intellectual Property.  Supplier further agrees that except for its rights in background technology, Purchaser is and shall be vested with all rights, title and interests including.  Supplier shall execute all papers, including patent applications, invention assignments and copyright assignments, and otherwise shall assist Intuitive as reasonably required to perfect in Purchaser the rights, title and other interests in Supplier's work product expressly granted to Purchaser under this Order.   

        11. LAWS AND REGULATIONS. Supplier represents and warrants that all goods and services delivered pursuant to this Order (i) will be produced, sold, and delivered to Purchaser in compliance with all applicable laws and regulations and specifically with the then applicable Intuitive Supplier Code of Conduct which can be found under the following link: https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/supplier-code-of-conduct-1087837.pdf , and (ii) will be produced in strict compliance with the Fair Labor Standards Act, 1983, as amended, applicable child labor laws, and laws against slavery and/or human trafficking. If required, the Supplier will comply with Federal Acquisition Regulation (FAR) clause 52.219-8 "Utilization of Small Business Concerns", which is hereby incorporated by reference. Supplier and its subcontractors shall, to the extent they apply, abide by (1) the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a), which prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and require affirmative action to employ and advance in employment individuals without regard to protected veteran status or disability; (2) 29 CFR Part 471, Appendix A to Subpart A, and (3) E-Verify.

        12. NO AGENCY. This Order is solely for the purchase of goods and/or services and does not name Supplier the agent or subcontractor of Purchaser for any purpose. Supplier assumes all obligations under all "social security" legislation (e.g., unemployment insurance, old age benefits, or workers' compensation laws) of the United States or any state or other governmental authority with respect to persons employed in the performance of services and/or production of goods under this Order and will indemnify Purchaser against any liability thereof.

        13. NO EMPLOYMENT.  Neither this Order, the goods and/or services provided, nor anything related to these terms and conditions creates an employer-employee relationship between Purchaser and Supplier.  Similarly, Supplier will not, nor does it intend, to direct or exercise control over Supplier’s means or methods of performing under this Order. Nothing about this Order limits Supplier’s ability to supply goods and/or services elsewhere so long as Supplier honors its legal obligations to Supplier as articulated herein and as otherwise exist.  

        14. PURCHASER DESIGNS AND PURCHASER ITEMS. Supplier may use (i) all photographs, specifications, drawings, blueprints, or designs. or the like (together "Purchaser Designs"), or (ii) all tools, dies, molds, fixtures, photographs, proofs, printing plates, or the like (together "Purchaser Items"), that are supplied by Purchaser in confidence, or paid for by Purchaser, only for the purpose of fulfillment of this Order. No other use is authorized without Purchaser's prior written consent. Supplier will return all Purchaser Designs or Purchaser Items to Purchaser if so requested. Supplier agrees that the Purchaser Designs and Purchaser Items, and any inventions, intellectual property including trade secrets contained therein, are the property of Purchaser. Purchaser may withdraw Purchaser Items or Purchaser Designs from Supplier's premises upon demand in writing. Supplier is obligated to carefully preserve and maintain, in good operating condition, such Purchaser Designs or Purchaser Items at all times.

        15.    INVOICE, PAYMENT, AND DISCOUNTS. Supplier will provide Purchaser with timely invoices:

        ·         Delivered electronically and readable by electronic means,

        ·         On the date appearing on the invoice along with the correct Order Number,

        ·         Delivered to Purchaser at the e-mail address set forth on the face of this Order or by other agreed electronic method,

        ·         Provided to Purchaser by the person or business entity, firm, or corporation to which this Order is issued and

        ·         In accordance with the payment terms shown on the face of this Order calculated from (i) the date Purchaser receives and accepts the goods or services and (ii) Purchaser’s receipt of the invoice for same. Discount date, if applicable, will be established from the date on which Supplier has complied with all terms of this Order and delivered an invoice to Purchaser.

        16. TAXES, GOV’T AND BANK CHARGES.  The purchase price for goods or services herein is exclusive of any and all taxes and other governmental or bank charges now imposed or hereafter becoming effective upon the production, sale, shipment or use of the materials or services specified in this Order and Supplier agrees to indemnify Purchaser against, and reimburse Purchaser for, any expenditures Purchaser may be required to make on account of Supplier's failure to pay such taxes and other governmental or bank charges. Purchaser shall pay any applicable local, state, and federal taxes, however designated (excluding Supplier’s income taxes), imposed or based upon the sale, transfer of ownership, installation, license or use of the goods or services, unless Purchaser provides the Supplier with an appropriate certificate of exemption.  Supplier shall be solely responsible for any bank charges, fees or other costs of any kind incurred by Supplier in the course of completing services or providing goods under this Order, including but not limited to bank fees associated with receiving any payments from Purchaser.

        17. WARRANTIES. In addition to all warranties, expressed or implied, established by statutes or common law, or elsewhere set forth in this Order, Supplier hereby expressly represents and warrants that all goods and/or services covered by this Order will (i) conform to all specifications, drawings, samples, and any other description furnished or adopted by Purchaser and accepted by Supplier, (ii) be new not refurbished, and (iii) of good material, and free of defect in material and workmanship. Purchaser's failure to give notice to Supplier of any breach of any warranty shall not discharge Supplier's liability for any such breach. The warranties of Supplier together with its services warranties and guarantees, if any, run to Purchaser and Purchaser's customer(s). Notwithstanding the foregoing, Supplier’s warranty obligations under this Section will not apply to the extent that such warranty claims are caused by Purchaser’s negligence or willful misconduct.

        18. INDEMNIFICATION. Supplier will defend, indemnify, protect, and hold Purchaser and its affiliates harmless against any and all loss or damage to persons (including death), to property (including reasonable attorneys’ fees) or any infringement or misappropriation of a third-party’s intellectual property rights, resulting from or arising in connection with the goods and/or services furnished hereunder. This may include third party claims, demands, litigation or other legal proceedings regardless of legal theory involved. Notwithstanding the foregoing, Supplier’s indemnification obligations under this Section will not apply to the extent that such claims are caused by Purchaser’s negligence or willful misconduct.

        19. WAIVERS. Any failure by Purchaser to enforce or require strict performance by Supplier of any term or condition of this Order does not constitute a waiver thereof by Purchaser, and Purchaser may at any time avail itself of the remedies Purchaser may have for any breach of the terms hereof.

        20. ASSIGNMENT. This Order may not be assigned by Supplier without the prior written approval of Purchaser, which shall not be unreasonably withheld.

        21. CHOICE OF LAW, JURISDICTION, VENUE. This Order shall be governed by and subject to the laws of the State of California (other than its choice of law principles). The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Order. Any action or proceeding arising from this Order will be brought in the state courts located in Santa Clara County or in the federal courts located in the Northern District of California, or other courts as Purchaser may specify. Each party hereby irrevocably consents to the exclusive jurisdiction and venue in such courts.

        22. ENTIRE AGREEMENT. Except as set forth in a Master Agreement, the terms and conditions stated in this Order constitute the entire agreement between Supplier and Purchaser regarding the services or purchases herein. For the avoidance of doubt, Supplier and Purchaser agree that any and all terms and conditions contained in any shrink-wrap, click-wrap, hyperlink, any subscription, or the like which may accompany services or are embedded in Supplier’s goods, products or posted on Supplier’s website, or any terms and conditions in any quote, correspondence, proposal or other documentation provided by Supplier that are attached to, referenced in, or in any way related to this Order are null and void and expressly superseded in their entirety by the terms and conditions contained herein.

        23. CONFIDENTIAL INFORMATION AND PUBLICITY. If Purchaser and Supplier have entered into a non-disclosure agreement (“NDA”) applicable to the disclosure of confidential information under this Order, and if the term of the NDA expires before the expiration or termination of this Order, then the term of the NDA will be automatically extended to match the term of this Order. The parties will treat the terms, conditions, and existence of this Order as confidential and proprietary information of Purchaser. Each party agrees to treat any confidential or proprietary information disclosed to it as strictly confidential for the duration of the transaction under this Order and for a period of 5 years thereafter, unless such information becomes public through no fault of the receiving party. Supplier shall not make any public disclosure or publication (including without limitation on websites and social media), presentation, public announcement, or press release concerning its relationship with Purchaser unless Purchaser provides its prior written consent.

        24. INSURANCE.  Supplier will maintain a Comprehensive General Liability policy (including coverage ensuring Supplier’s liabilities assumed herein), Automotive and Employer liability policies, etc. with limits as required by Purchaser.  At Purchaser’s request, Supplier will provide a Certificate of Insurance completed by its insurance carrier certifying such required coverage is in effect, with waiver of subrogation, naming Purchaser as an additional insured.  Such coverage will not be materially altered or canceled without thirty (30) day prior written notice to Purchaser. 

        25. DRAWINGS, DESIGNS OR SPECIFICATIONS.  If applicable to Supplier’s goods or services, Supplier hereby agrees to provide to Owner a reasonably complete set of drawings, designs and specifications within a commercially reasonable time, but in no event later than three (3) months prior to TCO.  Should Supplier fail to comply with this deadline for any reason, Owner may withhold payment to Supplier for any associated invoice, billing or cost until required documentation is received and approved by Owner.

        26. CONSULTING  If applicable to Supplier’s Services, if any under this Order, Supplier hereby stipulates (a) it possesses the qualifications necessary to perform agreed upon Services described in its proposal or Statement of Work and will timely and efficiently complete the same, (b) it has and is known to have high ethical standards and professional integrity within its profession, (c) will use professional conduct in the performance of its obligations under this Order, (d) is serving as a consultant in its individual capacity and not as an agent employee or representative of Owner, (e) any confidential or proprietary information obtained is the sole, exclusive and irreplaceable property of Purchaser and (f) during the term of this Order and for a period of one (1) year following termination of this Order, it will not perform similar work for any competitor of Purchaser or any company or organization engaged in the development of telepresence, teleoperation, or robotic surgical products or services, without providing to Purchaser forty-five (45) days’ prior written notice.

        27. DATA PRIVACY/HIPAA 

             27.1 DATA PRIVACY: Supplier shall comply with all applicable privacy and data protection laws, including but not limited to, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, and the EU General Data Protection Regulation 2016/679 (“GDPR”) (hereinafter “Applicable Data Protection Laws”).  In addition, Supplier shall comply with Purchaser’s data privacy provisions: https://www.intuitive.com/en-us/about-us/company/legal/privacy and https://www.intuitive.com/en-us/about-us/company/legal/governance.    

             27.2 In the event Supplier is processing Protected Heath Information as that term is defined by HIPAA, Supplier shall comply with the Business Associate Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-BAA-Terms.pdf. In the event Supplier is processing Personal Data, Personal Information, Personal Health Information, or any other personally identifiable information under Applicable Data Protection Laws, Supplier shall comply with the Data Processing Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-DPA-Terms.pdf.

        28. CYBER SECURITY/SITE ACCESS

             28.1 Independent Third-Party Attestation. If Supplier will have access to Purchaser’s information systems, Supplier shall achieve and maintain compliance with ISO/IEC 27001 or an equivalent information security certification. Accepted equivalent certifications include but are not limited to: International Standards Organization – ISO 27001; Service Organization Control – SOC2 Type 2;  HITRUST, Cybersecurity Maturity Model Certification (CMMC 2.0 Levels 2 & 3), and the Federal Risk and Authorization Management Program (FedRAMP). Supplier shall achieve the aforementioned compliance within twelve (12) months (or as otherwise agreed upon by the parties in writing) of the Effective Date of the agreement between Purchaser and the Supplier, and meet associated requirements for examining information security risks, implementing comprehensive information security controls, and sustaining management processes necessary to evaluate the adequacy of information security controls on an ongoing basis.  Additionally, Supplier shall utilize an independent party to routinely assess, audit, or review installed processes and controls, which shall attest to the effectiveness of such information security controls as well as compliance with ISO/IEC 27001(or accepted equivalent) throughout the term of this Order.  Required certification and assessments will be completed at the Supplier’s expense.

         

             28.2 Ability to Audit. Purchaser shall have the ability to audit records specific to certifications, completed management reviews and compliance audits for information security as directly related to the supply of the goods and/or services. Second, Supplier shall complete remediation actions that result from Purchaser reviews of the certification records and/or Purchaser security assessments at no expense to Purchaser and within a mutually agreed time frame.  

         

             28.3 Cyber Security Incident and Breach Notification. Supplier shall notify Purchaser of all cyber security incidents, including malicious system access, end-point user device, and equipment loss. Supplier shall notify Purchaser immediately and meet applicable laws and regulations upon becoming aware of a data breach or security incident. Supplier will fully cooperate with Purchaser personnel during the investigation of security incidents to resolve the incident and in conjunction with any associated investigations in accordance with Supplier’s obligations and applicable laws.

         

             28.4 Subcontractors & Supply Chain Risk Management. Supplier shall define and implement processes and procedures to manage any subcontractors and/or any other entities within the extended supply chain engaged in building and delivering goods/services to Purchaser. Such processes must include the following risk management activities: Enforcing that any Subcontractors, or any other entities within the extended supply chain, that have access to or support Purchaser, to maintain a baseline security level of the supplier or better; and Subsequently and regularly managing risks in the supply chain and conducting regular risk assessments of Subcontractors or any other entities within the extended supply chain that your organization engages in building and delivering goods/services.  Supplier must also maintain evidence of regular risk management activities for all subcontractors.

         

             28.5 Access to Purchaser’ s Information Systems. To the extent that access to Purchaser’s Information Systems is required by Supplier to perform its obligations, access may be granted solely to enable Supplier to perform its obligations hereunder and for no other purpose. Access is limited to those specific Information Systems, time periods, and personnel as are agreed to by the parties and is subject to Purchaser’s then-current security procedures and information protection policies, as the same may be amended from time to time by Purchaser. Supplier will at all times maintain the highest degree of security to comply with the requirements of this Section and to ensure that access granted to Supplier will not impair the integrity and availability of Purchaser’s Information Systems. Supplier shall require its personnel and/or subcontractors to sign individual agreements with the Supplier and be subject to the Supplier’s security clearance procedures prior to accessing Purchaser’s Information Systems.

         

             28.6 Data Security. Supplier shall use encryption standards that align with current industry best practices and standards for the transmission or storage of Purchaser data that is deemed confidential information. In addition, Supplier shall destroy data and media according to current industry best practices and standards. Further, Supplier and its subcontractors shall establish and maintain robust and effective safeguards to protect against the destruction, loss, disclosure, or alteration of Purchaser Data in the possession of Supplier. These safeguards must be on par with or exceed the highest level of protection that Supplier applies to its own most confidential and sensitive information. At all times, these measures must adhere to industry best practices and shall not, under any circumstances, fall below a standard of reasonable care and due diligence.

         

             28.7 Termination & Return of Materials. Upon termination of this Order for any reason as stated in Purchaser’s request, Supplier will promptly erase, destroy, or return, as directed by Purchaser, all equipment, documents, or materials of any nature in Supplier's possession or control that have been furnished by Purchaser to Supplier, or reproduced or developed by Supplier containing or based on Purchaser confidential information.

         

         Intuitive Surgical Proprietary Information Revised April 1, 2025


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        von Paulina Diaz - 11:26 - 4 März 2026