Info Inbox

info@turnpack.com

  • Re: [EXTERNAL] SO2550985

    Hi Chris,

    We haven't received it to MX site. Let me confirm if it is at RL Jones, could you confirm this is the tracking number of the package? 888072932558

    Thank you,


    Paulina Diaz

     


    From: Christopher Berger <cberger@turnpack.com>
    Sent: Monday, April 20, 2026 10:29 AM
    To: Paulina Diaz <Paulina.Diaz@intusurg.com>
    Cc: Jonathan Castro <jonathan.castro@intusurg.com>; Turnpack, LLC SO2550985 <catchall@turnpack.com>; DL-MX-Engineering-FFB <DL-MX-Engineering-FFB@intusurg.com>
    Subject: Re: [EXTERNAL] SO2550985
     
    Hi Paulina,

    Yes and we have already escalated this to Amada and they are working on the replacements. I should have a delivery date by the end of the week. Also, you should have already received the incorrect thermodes. Please confirm.

    Chris 

    On Mon, Apr 20, 2026 at 10:26 AM Paulina Diaz <Paulina.Diaz@intusurg.com> wrote:
    Hello everyone,

    We are yet to receive this order.

    The SV engineering team recently commented that they received an incorrect PN that doesn't fit the new horizon model that we also have.

    Could you please confirm if we are at risk of having the same issue?

    Thank you,

    Paulina Diaz


     


    From: Lorena Carrillo <info@turnpack.com>
    Sent: Thursday, April 9, 2026 9:02 AM
    To: Jonathan Castro <jonathan.castro@intusurg.com>; Paulina Diaz <paulina.diaz@intusurg.com>
    Subject: [EXTERNAL] SO2550985
     
    Caution: External Sender

    Good morning team! Hope all is well and you have a lovely weekend. These parts are looking to be ready to ship soon. As soon as I have a [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​

    Good morning team! Hope all is well and you have a lovely weekend.
    These parts are looking to be ready to ship soon. As soon as I have a tracking number available I will send it your way.
    If you have any questions please feel free to reach out.

    -Lorena

    Thank you for your time,

     

    Lorena Carrillo
    Office Manager

    Office: +1 (480) 331-1878

    lcarrillo@turnpack.com | www.turnpack.com




    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Turnpack — Efficiency Redefined Through Automation

    NOTE THAT THIS EMAIL ORIGINATED FROM OUTSIDE OF INTUITIVE SURGICAL.
    Be alert for fraudulent emails that spoof internal "@intusurg.com" email addresses. Report any suspicious emails using the "Report Phish" button. Click KB0014776 for more information on the "Report Phish" button and to learn more about differentiating phishing from spam and bulk email, please review KB0014940.


    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686



    von Paulina Diaz - 01:46 - 20 Apr. 2026
  • Join us for an exclusive, in-person event on May 28th

    Email Template

    Enjoy networking, special speakers & more.
     
    Save the date
     
     
    On May 28th in Bentonville, Arkansas, learn from visionary Daymond John & gain insights to help grow your business with Walmart Business.
     
     
     
     
    Connect & Grow Featuring Daymond John
     
     
    Daymond John workshop
     
     
    Join us for an exclusive, in-person chance to hear Daymond’s world-class business insights with live, interactive exercises. He will showcase how his 1-3-1 method will help you define one key challenge, explore three solutions & commit to a clear path forward. You’ll work through it live, gain input from peers & leave with practical next steps you can put into motion right away.
     
     
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    Celebrate community & collaboration
     
     
    Visit our home office campus to meet & network with other businesses & nonprofit owners.
     
     
     
    Discover more from Walmart
     
     
     
    Learn from leaders
     
     
     
     
    Network with peers
     
     
     
    Onsite
    benefits
     
     
    Countdown to event
     
    Join our Small Business Month event   Don’t miss Daymond John live at Connect & Grow.   Learn more
     
     
     
     
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    Questions? Visit our Help Center
     
    Please note that product availability is limited and prices are subject to change. Do not reply to this email. The inbox is not monitored. If you require assistance, please click here for help. Walmart Business protects your security and privacy. We will never ask for personal information (such as passwords or credit card numbers) in an email newsletter. If you receive such a request, please do not respond to the email. Learn more. See our Privacy Policy. This email is a Walmart Business advertisement. If you do not want to receive these email updates, click here to unsubscribe. Walmart Business, 702 SW 8th St, Bentonville, AR 72712 © 2026 Walmart.
     

    von "Walmart Business" <newsletter@em.business.walmart.com> - 01:41 - 20 Apr. 2026
  • Re: [EXTERNAL] SO2550985
    Hi Paulina,

    Yes and we have already escalated this to Amada and they are working on the replacements. I should have a delivery date by the end of the week. Also, you should have already received the incorrect thermodes. Please confirm.

    Chris 

    On Mon, Apr 20, 2026 at 10:26 AM Paulina Diaz <Paulina.Diaz@intusurg.com> wrote:
    Hello everyone,

    We are yet to receive this order.

    The SV engineering team recently commented that they received an incorrect PN that doesn't fit the new horizon model that we also have.

    Could you please confirm if we are at risk of having the same issue?

    Thank you,

    Paulina Diaz


     


    From: Lorena Carrillo <info@turnpack.com>
    Sent: Thursday, April 9, 2026 9:02 AM
    To: Jonathan Castro <jonathan.castro@intusurg.com>; Paulina Diaz <paulina.diaz@intusurg.com>
    Subject: [EXTERNAL] SO2550985
     
    Caution: External Sender

    Good morning team! Hope all is well and you have a lovely weekend. These parts are looking to be ready to ship soon. As soon as I have a [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​

    Good morning team! Hope all is well and you have a lovely weekend.
    These parts are looking to be ready to ship soon. As soon as I have a tracking number available I will send it your way.
    If you have any questions please feel free to reach out.

    -Lorena

    Thank you for your time,

     

    Lorena Carrillo
    Office Manager

    Office: +1 (480) 331-1878

    lcarrillo@turnpack.com | www.turnpack.com




    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Turnpack — Efficiency Redefined Through Automation

    NOTE THAT THIS EMAIL ORIGINATED FROM OUTSIDE OF INTUITIVE SURGICAL.
    Be alert for fraudulent emails that spoof internal "@intusurg.com" email addresses. Report any suspicious emails using the "Report Phish" button. Click KB0014776 for more information on the "Report Phish" button and to learn more about differentiating phishing from spam and bulk email, please review KB0014940.


    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686



    von Chris Berger - 01:31 - 20 Apr. 2026
  • Re: [EXTERNAL] SO2550985

    Hello everyone,

    We are yet to receive this order.

    The SV engineering team recently commented that they received an incorrect PN that doesn't fit the new horizon model that we also have.

    Could you please confirm if we are at risk of having the same issue?

    Thank you,

    Paulina Diaz


     


    From: Lorena Carrillo <info@turnpack.com>
    Sent: Thursday, April 9, 2026 9:02 AM
    To: Jonathan Castro <jonathan.castro@intusurg.com>; Paulina Diaz <paulina.diaz@intusurg.com>
    Subject: [EXTERNAL] SO2550985
     
    Caution: External Sender

    Good morning team! Hope all is well and you have a lovely weekend. These parts are looking to be ready to ship soon. As soon as I have a [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​

    Good morning team! Hope all is well and you have a lovely weekend.
    These parts are looking to be ready to ship soon. As soon as I have a tracking number available I will send it your way.
    If you have any questions please feel free to reach out.

    -Lorena

    Thank you for your time,

     

    Lorena Carrillo
    Office Manager

    Office: +1 (480) 331-1878

    lcarrillo@turnpack.com | www.turnpack.com




    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Turnpack — Efficiency Redefined Through Automation

    NOTE THAT THIS EMAIL ORIGINATED FROM OUTSIDE OF INTUITIVE SURGICAL.
    Be alert for fraudulent emails that spoof internal "@intusurg.com" email addresses. Report any suspicious emails using the "Report Phish" button. Click KB0014776 for more information on the "Report Phish" button and to learn more about differentiating phishing from spam and bulk email, please review KB0014940.

    von Paulina Diaz - 01:26 - 20 Apr. 2026
  • UPS Update: Package Scheduled for Delivery Today

    UPS

    Hi Christopher,
    Your package is arriving today.
    From MISUMI USA
    Estimated Delivery
    Monday 04/20/2026
    between 9:30 AM - 11:30 AM
    Change Delivery
    Ship To
    22425 S SCOTLAND CT STE 104
    SUITE 104
    QUEEN CREEK, AZ 851421056
    US
    UPS 2nd Day Air
    1ZW99B610201638492

    Get More Control with UPS My Choice Premium

    For only $19.99 a year, UPS My Choice® Premium members get unlimited delivery changes.

    Upgrade to Premium
    You will be prompted to accept Terms and Conditions to change delivery.
    ©2026 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
    Please do not reply to this email.
    Manage Delivery Alerts | Privacy Notice | Service Terms

    von "UPS" <mcinfo@ups.com> - 01:12 - 20 Apr. 2026
  • Shipped on Order PO26121661: Hinges
    We shipped the hinges on order PO26121661. You will receive them tomorrow. Track your shipment using UPS 1Z0526850313720406.

    von "McMaster-Carr" <la.sales@mcmaster.com> - 01:01 - 20 Apr. 2026
  • RE: Return for Order Number #0002666476

     

    RMA Number: 60088856

    Reference Order Number: 2666476

    Reason for Return: Unsuitable for Intended Application

     

    Good morning,

     

    Your RMA (Return Materials Authorization) Number is 60088856. This number is good for 14 days. Items received past the 14 days will be issued a restocking charge. Our minimum restocking fee is 25%.

     

    The items must be in their original manufacturers packaging and show no signs of use, misuse or other damage. All mirrors should be packed in lens tissue before placing them in foam packaging. All returned items go through an inspection. If our Quality Assurance Department determines something is wrong with the product we will contact you and let you know if we will accept the item or if a restocking fee will be charged and what the percentage will be.

     

    Items found to be defective are accepted for repair or replacement for a period of one year from the invoice date. If everything is okay we will issue a credit minus the shipping and handling charges.

     

    Please do not write on original packaging. All returns should be sent to:

     

    Edmund Optics

    101 East Gloucester Pike

    Barrington, NJ 08007

    Attn: RMA 60088856

     

     

    ———————————————
    Nicole Boudreau   |  Customer Solutions Team Lead

     

    Edmund Optics® Headquarters
    p 1-800-363-1992 option 1   f:  +1 856.573.6295

     

    EO-Icon   LinkedIn-Icon   Facebook-Icon   Youtube-Icon   Instagram-Icon   TikTok-Icon-1   Twitter-Icon

     

    THE FUTURE DEPENDS ON OPTICS®

     

    From: Return for Order Number #0002666476 <sales@edmundoptics.com>
    Sent: Friday, April 17, 2026 2:21 PM
    To: info@turnpack.com
    Cc: Sales Support (EOB) <sales@edmundoptics.com>
    Subject: Return for Order Number #0002666476

     

    Edmund Optics Logo

    Return Request Received

     

    Dear Christopher Berger, Thank you for submitting your return request to Edmund Optics. We have received the following return request and will be in contact with you shortly for next steps.

    What to expect next:

    A Sales Representative will contact you within 1 business day with your Return Authorization Number (RMA) and detailed instructions on how to return your product to us. Please wait to receive this information before shipping your item.

    Return request details:

    Customer Information : Christopher Berger - Turnpack

    Contact Email : info@turnpack.com

    Date Submitted : 4/17/2026

    Why are you returning this item? I ordered the wrong product

    How can we make it right? Credit

    Return request details :
    returning to exchange for new camera

    Items

    Price

    Qty

    Estimated Return Value

    Stock Number : 33830
    35mm f/2.8, HPi Lens 1.1" 

    $645.00

    1

    $645.00

    Estimated Total Return Amount

    $645.00

     

                  

     

    The Future Depends on Optics

    Edmund Optics Logo

    This email was sent by:
    Edmund Optics - 101 E Gloucester Pike, Barrington, NJ 08007-1331 USA
    Tel: 1-800-363-1992

     


    von "Sales Support (EOB)" <sales@edmundoptics.com> - 09:41 - 20 Apr. 2026
  • Misumi USA Invoice Delivery
    Dear MiSUMi Customer,
    
     Please find your invoice (#LN6008765100U4) for your 04/18/26 order. We appreciate your business!
    
    Sincerely,
    MiSUMi USA, Inc.
    1475 E Woodfield Rd, Ste. 1300
    Schaumburg, IL 60173
    Ph 847.843.9105 ext. 350 | Fx 847.843.9057
    
    Manage Your Account online at https://www.misumiusa.com/AR

    von AR@misumiusa.com - 08:41 - 20 Apr. 2026
  • We want to hear from you: Your feedback matters!

     
    Teamviewer Logo

    Tell us how it’s going...

    Hi Christopher Berger,

    Your feedback is important to us, and we are curious to know how you feel about TeamViewer.

    So, let us ask you this:

    How likely would you recommend TeamViewer to a friend or colleague?

    Not at all likely    Very likely

    Stay connected,
    TeamViewer


    von "TeamViewer" <Customerexperience@customerexperience.teamviewer.com> - 07:42 - 20 Apr. 2026
  • SRP eNote: Payment confirmation

    Payment Confirmation

    Dear Customer,

    A payment posted to your SRP electric account on 04/20 at 4:01 AM.

    SRP account number ending in: ***-**9-002
    Service Address: 22425 S SCOTLAND CT SU 104
    Payment amount: $324.51

    If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com

    Thank you for being a valued SRP business customer.

    SRP Customer Services

    Find us on: Twitter Facebook YouTube LinkedIn

    von enotify@srpnet.com - 07:02 - 20 Apr. 2026
  • [Preview] Report Domain: turnpack.com Submitter: enterprise.protection.outlook.com Report-ID: b8e1ddfd3458485ea74c03f13eca1765
    This is a DMARC aggregate report from Microsoft Corporation. For Emails received between 2026-04-18 00:00:00 UTC to 2026-04-19 00:00:00 UTC. div>

    You're receiving this email because you have included your email address in the 'rua' tag of your DMARC record in DNS for turnpack.com. Please remove your email address from the 'rua' tag if you don't want to receive this email.

    Please do not respond to this e-mail. This mailbox is not monitored and you will not receive a response. For any feedback/suggestions, kindly mail to dmarcreportfeedback@microsoft.com.

    Microsoft respects your privacy. Review our Online Services Privacy Statement.
    One Microsoft Way, Redmond, WA, USA 98052. div >

    von "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 04:56 - 20 Apr. 2026
  • RE: FW: EXTERNAL: Re: Datacon Evo Services

    Thanks Chris,

     

    I will get with Luke and advise soon.

     

     

    Shanequa Moore-Nabors | Subcontract Administrator Stf

    Lockheed Martin Missiles and Fire Control

    SEMAC Global Supply Chain

    (407) 356-1517

    shanequa.t.moore-nabors@lmco.com

    PLEASE NOTE: 4/10 SCHEDULE WORKING MONDAY-THURSDAY

     

     

     

     

     

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, April 16, 2026 4:08 PM
    To: Moore-Nabors, Shanequa T (US) <shanequa.t.moore-nabors@lmco.com>
    Cc: Berger, Chris (US N-Turnpack LLC) <info@turnpack.com>; Blair, Stacy K (US) <stacy.k.blair@lmco.com>; Winterrowd, Luke R (US) <luke.r.winterrowd@lmco.com>
    Subject: Re: FW: EXTERNAL: Re: Datacon Evo Services

     

    Hi Shanequa,

     

    Apologies for the delay. The quote is attached. Regarding spare parts, we can quote them, but we need to know which parts are required.

     

    Let us know if you have any questions.

     

    Chris

     

     

     

    On Wed, Apr 15, 2026 at 5:06PM shanequa.t.moore-nabors@lmco.com <shanequa.t.moore-nabors@lmco.com> wrote:

    Good evening,

     

    I wanted to follow up on this one. Can you please provide an update before COB tomorrow?

     

    Thank you,

     

    Shanequa Moore-Nabors | Subcontract Administrator Stf

    Lockheed Martin Missiles and Fire Control

    SEMAC Global Supply Chain

    (407) 356-1517

    shanequa.t.moore-nabors@lmco.com

    PLEASE NOTE: 4/10 SCHEDULE WORKING MONDAY-THURSDAY

     

     

     

     

     

     

     

    From: Moore-Nabors, Shanequa T (US)
    Sent: Wednesday, March 25, 2026 6:00 AM
    To: 'Christopher Berger' <cberger@turnpack.com>; Berger, Chris (US N-Turnpack LLC) <info@turnpack.com>
    Cc: Blair, Stacy K (US) <stacy.k.blair@lmco.com>; Winterrowd, Luke R (US) <luke.r.winterrowd@lmco.com>
    Subject: RE: EXTERNAL: Re: Datacon Evo Services

     

    Hi Christopher,

     

    Yes. Can you please provide us with a quote for the below with a cost breakdown. You are located in Arizona, correct?

     

    1. Perform semiannual PM service per steps in Datacon 2200 Evo Maintenance Manual V2.9
    2. Provide customer programming training
    3. Spare parts
    4. 2.5 days (20 hours) support

     

    I am adding @Blair, Stacy K (US) and @Winterrowd, Luke R (US) to the email thread for awareness. Please let me know if you need any additional information.

     

     

     

    Thank you,

     

    Shanequa Moore-Nabors | Subcontract Administrator Sr

    Lockheed Martin Missiles and Fire Control

    SEMAC Global Supply Chain

    (407) 356-1517

    shanequa.t.moore-nabors@lmco.com

    PLEASE NOTE: 4/10 SCHEDULE WORKING MONDAY-THURSDAY

    (Future PTO)

     

     

     

     

     

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, March 24, 2026 5:56 PM
    To: Berger, Chris (US N-Turnpack LLC) <info@turnpack.com>
    Cc: Moore-Nabors, Shanequa T (US) <shanequa.t.moore-nabors@lmco.com>
    Subject: EXTERNAL: Re: Datacon Evo Services

     

    Hi Shanequa,

     

    Yes, we can help with EVO Gen1 support (tooling, service or parts). Is there anything specific you need right now?

     

    Chris

     

    On Tue, Mar 24, 2026 at 2:22PM <info@turnpack.com> wrote:

    Hello Shanequa,

     

    I will refer your question to Chris Berger. He will be able to more properly advise on your request.

     

    From: shanequa.t.moore-nabors@lmco.com <shanequa.t.moore-nabors@lmco.com>
    Sent: Tuesday, March 24, 2026 3:10 AM
    To:
    info@turnpack.com
    Subject: Datacon Evo Services
    Importance: High

     

    Good morning,

     

    Can you please tell me if you are able to provide semi-annual preventative maintenance services and programming training on the referenced equipment? Please also advise if you are able to obtain OEM parts as well or if I would have to purchase parts from somewhere else separately.

     

    Machine 95022181681

    Datacon Evo

     

     

    Thank you,

     

    Shanequa Moore-Nabors | Subcontract Administrator Sr

    Lockheed Martin Missiles and Fire Control

    SEMAC Global Supply Chain

    (407) 356-1517

    shanequa.t.moore-nabors@lmco.com

    PLEASE NOTE: 4/10 SCHEDULE WORKING MONDAY-THURSDAY

    (Future PTO) 3/23

     

     

     

     

     

     

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     


    von "shanequa.t.moore-nabors@lmco.com" <shanequa.t.moore-nabors@lmco.com> - 08:31 - 19 Apr. 2026
  • Your Package Arrives Tomorrow

    UPS

    Hi LorenaCarrillo,
    Your package is arriving tomorrow.
    From MISUMI USA
    Estimated Delivery
    Monday 04/20/2026
    between 9:30 AM - 11:30 AM
    Change Delivery
    Ship To
    22425 S SCOTLAND CT STE 104
    SUITE 104
    QUEEN CREEK, AZ 851421056
    US
    UPS 2nd Day Air®
    1ZW99B610201638492
    Reference Number: 2278194
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    von "UPS" <mcinfo@ups.com> - 03:41 - 19 Apr. 2026
  • UPS Update: Package Scheduled for Delivery Tomorrow

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    Hi Christopher,
    Your package is arriving tomorrow.
    From MISUMI USA
    Estimated Delivery
    Monday 04/20/2026
    between 9:30 AM - 11:30 AM
    Change Delivery
    Ship To
    22425 S SCOTLAND CT STE 104
    SUITE 104
    QUEEN CREEK, AZ 851421056
    US
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    von "UPS" <mcinfo@ups.com> - 02:12 - 19 Apr. 2026
  • Re: Hiwin Notice
    Hi Dave,

    Thanks for the voicemail. Actually our requirements have changed since my original inquiry. 

    We are requesting a formal quotation for a 3-axis (XYZ) gantry system to be integrated into a precision workstation. The entire assembly must fit within a 20.0" x 20.0" (508mm x 508mm) footprint while maximizing stroke.

    We have standardized on Beckhoff TwinCAT 3 (EtherCAT). For this reason, we wish to utilize a complete Hiwin EtherCAT Motion Package (Motors + Drives) to ensure native compatibility and support our 3µm error-mapping requirements.

    Please quote the following Precision Grade (P) configuration:

    1. Y-Axis (Base/Wall Mount)

    • Module: KK8610P-440A1 (440mm rail).

    • Motor: Hiwin EM1 or FR Series AC Servo (200W-400W, to be sized for 100 lb bonding force).

    • Drive: Hiwin D1-N EtherCAT Servo Drive.

    • Motor Interface: Side-Mounted / Folded Motor Adapter (Mandatory to stay within 20" footprint).

    • Scale Option: Please include adder for integrated Magnetic Linear Scale (0.5µm or 1.0µm resolution).

    2. X-Axis (Bridge)

    • Module: KK8610P-440A1 (440mm rail).

    • Motor: Hiwin EM1 or FR Series AC Servo (200W-400W).

    • Drive: Hiwin D1-N EtherCAT Servo Drive.

    • Motor Interface: Side-Mounted / Folded Motor Adapter.

    • Scale Option: Please include adder for integrated Magnetic Linear Scale (0.5µm or 1.0µm resolution).

    3. Z-Axis (Tool Head)

    • Module: KK5002P-200A1 (200mm rail, 2mm lead for high resolution).

    • Motor: Hiwin AC Servo with Integrated Electromagnetic Brake.

    • Drive: Hiwin D1-N EtherCAT Servo Drive.

    • Motor Interface: Straight NEMA or Metric flange.

    4. Interconnecting Hardware & Accessories

    • Full set of G-Brackets for T-style gantry assembly.

    • Aluminum Covers and Bellows for all three axes.

    • Standard Limit Switch kits for each axis (Home, +Limit, -Limit).

    • Necessary motor and encoder cables (Length: 3 meters).

    Engineering Data Requested:

    • 3D STEP files showing the assembly with the folded motor mounts and D1-N drive dimensions.

    • ESI (EtherCAT Slave Information) files for the D1-N drives to verify TwinCAT 3 integration.

    • Confirmation of maximum total length for the Y-axis assembly to ensure zero overhang on the 20" table.

    Thank you,

    Chris


    On Mon, Apr 6, 2026 at 11:21 AM Dave Emmett <info@turnpack.com> wrote:

    Dear Valued HIWIN Customer,

     

    This email is to inform you that HIWIN is in the process of migrating to a new ERP System.  We have been working on this for a long time to plan the data migration, process workflows, operational impacts etc.  Our go live date is May 1st.

     

    For anyone who has been through this before, it is a monumental task.  We are fortunate to have some very skilled and experienced people on the team to manage the migration, but we all understand that there is risk of disruption to our business.

     

    Consequently, we wish to forewarn you of this risk and urge you to help us in 2 ways:

    1. Notify us of any existing orders that you can authorize to ship before the end of April
    2. Talk to your Operations team to see if orders need to be placed now for shipment before the end of April.

     

    Finally, we should inform you that all documents that you receive from HIWIN after May 1st will have a different look and feel.  We do not want you to be concerned that they are malicious.  Nearer the time we will share examples of these documents including Quotes, Order Confirmations and Invoices.

     

    As always, HIWIN appreciates your business and hope that this notice helps continue our strong relationship.

     

    Cheers,

     

    Dave

     

    Hiwin logo

    Dave Emmett

    Regional Sales Manager

     

    Office:   847.827.2270 

    Cell:      480.910.6948

    Web:     www.hiwin.com 

    Email:   d.emmett@hiwin.us

    Company Address: 12455 Jim Dhamer Dr. Huntley, IL 60142

    Field location: Peoria, AZ

     

     



    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686



    von Chris Berger - 10:21 - 19 Apr. 2026
  • Report Domain: turnpack.com Submitter: protection.outlook.com Report-ID: 5e89ad6c0cb54bcdb9eca71ac9727faa
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    von "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 07:51 - 19 Apr. 2026
  • Your MISUMI order has shipped Turnpack, LLC 000Y7G

    Your MISUMI order has shipped Turnpack, LLC 000Y7G

     
    MISUMI
     
     
    YOUR ORDER HAS SHIPPED
    Hi Chris Berger,
    Thank you for choosing MISUMI!
    The below items have shipped:
    Order Date: 04/08/2026 6:51 PM
    Customer PO Reference: PO26141695
    Order No.: NB1141F676
    Line No.: 1
    Customer Item Reference:
    MISUMI Part No: XYSSG40
    Brand Name: MISUMI
    Product Name: XY-AXIS STAGE
    Quantity: 2
    Unit Price: 591.33 (USD)
    Shipping Date: 04/18/2026
    Express:
    Amount: 1,182.66 (USD)
    Ship Via(Service): UPS 2nd Day Air Prepaid
    Carrier Tracking No.: 1ZW99B610201638492
    Shipping Location: Warehouse Standard Shipping
    View your order history
    Thank you!
    MISUMI Customer Service
     
     
    MISUMI
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    1475 E Woodfield Rd, Ste. 1300 | Schaumburg, IL 60173
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    von "MISUMI USA Customer Service" <inquire@misumiusa.com> - 06:07 - 19 Apr. 2026
  • [Preview] Report Domain: turnpack.com Submitter: enterprise.protection.outlook.com Report-ID: e1d4d4d033374bc2a18027274b51581f
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    von "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 04:56 - 19 Apr. 2026
  • USPS® Item Delivered, In/At Mailbox 9400150206242031842805

     
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    Your item was delivered in or at the mailbox at 12:57 pm on April 18, 2026 in QUEEN CREEK, AZ 85142.

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    von auto-reply@usps.com - 04:37 - 18 Apr. 2026
  • Your Mail Was Delivered Sat, Apr 18

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