Info Inbox

RE: PO26281834 (919-629-7756)

Hi Lorena,

The order has not been processed yet. Customer support team had to wait on account approval before processing the PO.

Accounting approved Net 30 payment terms on Friday with 22.5K credit limit.

I sent this back to customer support team for processing. I just double checked the PO to ensure no updates were needed, and none were needed.

Now this waits in the queue to be processed.

Thanks,

Sarah

Sarah Wade
Account Manager-Inside Sales
Sarah.Wade@novanta.com
T: +1 919-629-7756

24/7 Support Hotline:
+1 (855) ATI-IA-00

ATI and Novanta are committed to providing our customers with high quality products and services and we thank you for your continued business.

From: Lorena Carrillo <info@turnpack.com>
Sent: Wednesday, July 22, 2026 3:29 PM
To: Wade, Sarah <sarah.wade@novanta.com>
Subject: PO26281834 (919-629-7756)

CAUTION: EXTERNAL e-mail.

Hello Team, can you please confirm/update the expected ship date for this order? Should be shipping to 6922 E Via Northgate, Ste 101, Mesa, AZ 85212 ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏