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Your shipment was delivered 889036255320
Your Amazon.com order of "3" x 135W Slim Tip Charger Fit....
RE: TurnPack Chris
Good afternoon, Lorena & Chris,
I have estimated ship for the last part of your order as 3.24.26
From: Lorena <info@turnpack.com>
Sent: Tuesday, March 3, 2026 11:58 AM
To: Tracy Love <tlove@heitek.com>; Steve Shiflett <sshiflett@heitek.com>; 'Christopher Berger' <cberger@turnpack.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>; Austin Bernaud <abernaud@heitek.com>; 'Mark Martinez' <Mark.Martinez@ea.epson.com>
Subject: RE: TurnPack Chris
Importance: High
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Please provide an update for 1ea R12NZ901L9. Estimated ship date of 01.27
Thank you for your time,
Lorena Carrillo
From: Tracy Love <tlove@heitek.com>
Sent: Monday, February 9, 2026 6:24 PM
To: Steve Shiflett <sshiflett@heitek.com>; Christopher Berger <cberger@turnpack.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>; Austin Bernaud <abernaud@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Mark Martinez <Mark.Martinez@ea.epson.com>
Subject: RE: TurnPack Chris
Hi Christopher,
Please see attached OA 1336052.
From: Steve Shiflett <sshiflett@heitek.com>
Sent: Monday, February 9, 2026 2:31 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>;
Austin Bernaud <abernaud@heitek.com>;
Lorena Carrillo <lcarrillo@turnpack.com>;
Tracy Love <tlove@heitek.com>; Mark Martinez
<Mark.Martinez@ea.epson.com>
Subject: RE: TurnPack Chris
Hi Chris
Odd
Not normal – we both worked hard to find a unit that was in stock and get it held for you.
It took longer than normal to get from our CSR /order entry to our purchasing to place the order to/with Epson – again not normal.
You should have the acknowledgement
Tracy – will you send that to Chris and Brandon please?
STEVE SHIFLETT | Business Development Manager
P: 602.550.5519
Heitek Automation • a SunSource Company
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, February 9, 2026 2:28 PM
To: Steve Shiflett <sshiflett@heitek.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>;
Austin Bernaud <abernaud@heitek.com>;
Lorena Carrillo <lcarrillo@turnpack.com>;
Tracy Love <tlove@heitek.com>; Mark Martinez
<Mark.Martinez@ea.epson.com>
Subject: Re: TurnPack Chris
Steve,
I am trying to understand what's going on with this order. We specifically adjusted our part number for this robot so we could order the one that's in stock in CA. It's been over 2 weeks and we don't have a confirmation, delivery date or any other meaningful update. It's not a good position for me to be in to have to explain to our customer why the project is slipping and I don't have any answers for them.
Chris
On Tue, Feb 3, 2026 at 11:51 AM Steve Shiflett <sshiflett@heitek.com> wrote:
I reached out again
Tracy will get back to you. Sorry
STEVE SHIFLETT | Business Development Manager
P: 602.550.5519
Heitek Automation • a SunSource Company
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, February 3, 2026 11:40 AM
To: Steve Shiflett <sshiflett@heitek.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>; Austin Bernaud <abernaud@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Tracy Love <tlove@heitek.com>
Subject: RE: TurnPack Chris
Thanks Steve, appreciate you checking on this. Do you have an update for us or should I check with Epson/Mark directly?
Christopher Berger
On Mon, Feb 2, 2026 at 15:11 PM Steve Shiflett wrote:
Hi Christopher
Yes you are right.
I am asking for the tracking numbers.
STEVE SHIFLETT | Business Development Manager
P: 602.550.5519
Heitek Automation • a SunSource Company
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, February 2, 2026 3:10 PM
To: Steve Shiflett <sshiflett@heitek.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>; Austin Bernaud <abernaud@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: TurnPack Chris
Steve,
I think we submitted the PO about 10 days ago and I believe we don't have a confirmation or delivery date yet. Do you have an update for me?
Chris
Christopher Berger
On Wed, Jan 28, 2026, 9:18 PM Steve Shiflett <sshiflett@heitek.com> wrote:
Understood
Thanks a lot. Talk with you later!
STEVE SHIFLETT | Business Development Manager
P: 602.550.5519
Heitek Automation · a SunSource Company
From: Google Calendar <calendar-notification@google.com> on behalf of Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, January 28, 2026 5:10:23 PM
To: Brandon Benavidez <bbenavidez@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>; Christopher Berger <cberger@turnpack.com>
Subject: TurnPack Chris
TurnPack Chris
Steve,
Sorry tomorrow won't work for us. If there is anything specific we need to go over we can jump on a call.
Chris
TurnPack Chris
Thursday Jan 29, 2026 ⋅ 10am – 11am (Mountain Standard Time - Phoenix)
Thank you for your new order.
Can I come by to visit you on Thursday am?
Location
22425 S Scotland Ct Suite 104, Queen Creek, AZ 85142
View map
Guests
Steve Shiflett - organizer
Christopher Berger - creator
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Christopher Berger
von TRACY LOVE - 03:22 - 3 März 2026