Info Inbox

RMS SARP Recovery Reversal Tool is Live!

May 7, 2026

Dear Lockheed Martin RMS Supplier,

The RMS Supplier Accountability and Recovery Program (SARP) is now live and your data is loaded. As previously communicated (see attached file), this program drives supplier accountability for quality defects by recovering the administrative, scrap, rework, and repair costs impacting RMS programs.

Suppliers will manage, review, and respond to recovery cases through the Recovery Reversals Management tool in EIH (External Integration Hub).
(This tool replaces the debit reversal process using SA342-7 form for Sikorsky suppliers)
The Recovery Reversals Management tool is the supplier interface that provides visibility to recovery actions and a structured process to submit supporting information for potential recovery reversal.

How to access:

Suppliers will access the Recovery Reversals Management tool via the LM External Integration Hub (EIH) portal.
- You can access the tool directly via an email notifying you of recovery records
- Or you can access EIH directly via its URL: eih.lockheedmartin.com
To log into EIH, you will utilize your Exostar credentials
Once you have authenticated into EIH:
- The link in the email received or the EIH URL, you will land on the EIH home page.
  - The EIH home page will contain a tile called My Applications that you will select. The Recovery Reversals Management tool will be located under the Supply Chain Management tab.
  - You are also able to access it by going to the Recovery Record notification in the My Day card, located on the right of the EIH homepage, and clicking Open.
If you have an Exostar account and can log into EIH but do not have access to the Recovery Reversals Management tool, please submit a ticket to EIH Support via the LM EIH Help Desk located on the homepage of EIH.