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RE: Turnpack, LLC Quotation (Ref SO26341116) - IPT flip tool fast-tracked, ~2 weeks ARO
Great, thanks Anthony. Have a great weekend.
From: Lazala, Anthony <alazala@illumina.com>
Sent: Friday, August 28, 2026 1:04 PM
To: Keith Chalman <keith@cti-rep.com>; Keith Chalman <keith@cti-rep.com>; Turnpack, LLC SO26341116 <catchall@turnpack.com>
Cc: Tran, Hai <htran2@illumina.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26341116) - IPT flip tool fast-tracked, ~2 weeks AROHi Chris,
Thank you for the quote. I'll review it with Hai when he returns next week and keep you updated on any developments.
Anthony
From: Chris Berger <info@turnpack.com>
Sent: Thursday, August 27, 2026 3:19 PM
To: Chalman Technologies <keith@cti-rep.com>; Keith Chalman <keith@cti-rep.com>; Lazala, Anthony <alazala@illumina.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26341116) - IPT flip tool fast-tracked, ~2 weeks ARO<p>Hi Anthony,</p> <p>One clarification on the quote we just sent, and it's good news: the <strong>IPT flip tool is fast-tracked</strong>. Your [. . . ] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
<p>Hi Anthony,</p> <p>One clarification on the quote we just sent, and it's good news: the <strong>IPT flip tool is fast-tracked</strong>. Your [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO26341116
$ 17,450.00
Expires on 09/26/2026
<p>Hi Anthony,</p> <p>One clarification on the quote we just sent, and it's good news: the <strong>IPT flip tool is fast-tracked</strong>. Your drawings are final and we machine it in-house, so it is not gated on the design review — it ships ahead of the main tooling set, approximately <strong>two weeks from receipt of order</strong>.</p> <p>The 4–6 week window applies to the base plates, top plates, and carrier boats only. Revised proposal attached with the delivery terms updated; reference and pricing are unchanged (SO26341116, $17,450).</p> <p>Best regards,<br/>Chris Berger<br/>Turnpack, LLC</p>
Christopher BergerPhone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Turnpack — Efficiency Redefined Through Automation
por Chalman Technologies - 04:06 - 28 ago. 2026 -
Re: Turnpack, LLC Quotation (Ref SO26341116) - IPT flip tool fast-tracked, ~2 weeks ARO
Hi Chris,
Thank you for the quote. I'll review it with Hai when he returns next week and keep you updated on any developments.
Anthony
From: Chris Berger <info@turnpack.com>
Sent: Thursday, August 27, 2026 3:19 PM
To: Chalman Technologies <keith@cti-rep.com>; Keith Chalman <keith@cti-rep.com>; Lazala, Anthony <alazala@illumina.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26341116) - IPT flip tool fast-tracked, ~2 weeks ARO
SO26341116
$ 17,450.00
Expires on 09/26/2026
<p>Hi Anthony,</p> <p>One clarification on the quote we just sent, and it's good news: the <strong>IPT flip tool is fast-tracked</strong>. Your drawings are final and we machine it in-house, so it is not gated on the design review — it ships ahead of the main tooling set, approximately <strong>two weeks from receipt of order</strong>.</p> <p>The 4–6 week window applies to the base plates, top plates, and carrier boats only. Revised proposal attached with the delivery terms updated; reference and pricing are unchanged (SO26341116, $17,450).</p> <p>Best regards,<br/>Chris Berger<br/>Turnpack, LLC</p>
Christopher BergerPhone: +1 (480) 331-1878Cell: +1 (480) 273-4686Turnpack — Efficiency Redefined Through Automation
por Illumina - 04:06 - 28 ago. 2026 -
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por "TikTok Shop Partner Center" <partner@email.tiktok.com> - 03:47 - 28 ago. 2026 -
INSPIRE ROBOTS Debuts at WRC 2026 | 24‑DOF Dexterous Hand Officially Launched
INSPIRE ROBOTS Debuts at WRC 2026 | 24‑DOF Dexterous Hand Officially Launched
Dear Partners,
The 2026 World Robot Conference (WRC) was held in Beijing from August 19 to 23. INSPIRE ROBOTS exhibited at Booth B405, showcasing its dexterous hand portfolio with the spotlight on the new RH524J1 Series Dexterous Hand. The exhibit featured a range of dexterous hands and application solutions, highlighting our latest advances in high-DOF manipulation, multimodal perception, multi-device collaboration, and robot system integration.
New Launch | RH524J1 Series Dexterous Hand
The J1 Series offers 24 active degrees of freedom—22 in the hand and 2 in the wrist. By combining the compliance of tendon-driven actuation with the fast response of direct-drive mechanisms, and integrating multimodal perception including proximity sensing, tactile sensing, and depth vision, it delivers a more flexible end-effector solution for complex manipulation tasks.
This new addition further broadens our product portfolio to meet the needs of diverse robot platforms and application scenarios.
Diverse Demonstrations | Dexterous Hands in Action
At WRC, we presented a range of live demonstrations highlighting the capabilities of our dexterous hands across different manipulation tasks.
The “Dexterous Hand Lucky Draw” interactive experience invited visitors to try joystick control, intelligent ball grasping, and rock-paper-scissors with the robot, offering a hands-on view of the dexterous hand’s full workflow—from object recognition and trajectory planning to grasping, manipulation, and placement.
In the multi-dexterous hand coordinated control demonstration, visual tracking and data-glove teleoperation enabled synchronized operation across different dexterous hand series and models, demonstrating our multi-device coordination capabilities and cross-product compatibility.
The booth also featured applications such as tactile interaction and tool use, giving visitors a direct look at how the dexterous hand’s perception, control, and manipulation perform in real-world tasks.
Product Portfolio | Covering Diverse Robotic Application Requirements
In addition to the new product launch, we also showcased several series of dexterous hands at the World Robot Conference (WRC). These hands vary in size, degrees of freedom, payload capacity, and intended applications.
From high-DOF fine manipulation to high-reliability, high-payload, and miniaturized solutions, we continue to expand our dexterous hand portfolio to offer diverse end-effector options for humanoid robots, service robots, and other robotic platforms.
Ecosystem Collaboration | Moving Dexterous Hand Technologies toward Practical Deployment
At WRC 2026, Inspire Robots worked with multiple robotics enterprises to mount our dexterous hands on various humanoid robots, demonstrating product compatibility and collaborative manipulation on site.
From standalone dexterous-hand products to collaboration with robot developers and industry-chain partners, Inspire Robots keeps advancing dexterous-hand technologies from isolated capabilities toward real-world applications, delivering more mature and reliable products and solutions for fine-grained robotic end-effector manipulation.
Should you require product datasheets or application examples for anything you saw at the exhibition, or if you would like to explore customized dexterous manipulation solutions in greater depth, please feel free to reply to this email. Our team is fully prepared to provide concrete support for your projects.
We are eager to pursue deeper cooperation with you.
Best regards,
Inspire Robots
por "INSPIRE ROBOTS" <mkt@inspire-robots.com> - 02:56 - 28 ago. 2026 -
We Completed Your Policy Change Request
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por "The Hartford" <businesscenter@mail.service.thehartford.com> - 08:06 - 28 ago. 2026 -
How was your Grainger delivery? We’d still love to hear from you.
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por "Grainger Feedback" <Grainger@feedback.grainger.com> - 07:07 - 28 ago. 2026 -
Order #1000499970 Delivered
Order #1000499970 Delivered
Dear Chris Berger,
Thank you for shopping with us. Your order has been delivered. The following item(s) from order 1000499970 have been delivered:
TRACK YOUR SHIPMENTItem Quantity Price 
CT40 NPU13 NC Keyless Drill Chuck x 3.54" Gage LengthPart #: 04-00692 $357.94 Subtotal $419.90 Order Discounts -$103.61 Winner's Circle Discount -$16.65 Tax Estimate $0.00 TOTAL $316.29 Shipping Information
Lorena Carrillo, 6922 E Via Northgate, 101, Arizona, Mesa, 85212-1295
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por "Haas Tooling Customer Support" <no_reply@haascnc.com> - 10:12 - 27 ago. 2026 -
Order #1000499970 Delivered
Order #1000499970 Delivered
Dear Chris Berger,
Thank you for shopping with us. Your order has been delivered. The following item(s) from order 1000499970 have been delivered:
TRACK YOUR SHIPMENTItem Quantity Price
CT40 NPU13 NC Keyless Drill Chuck x 3.54" Gage LengthPart #: 04-00692 $357.94 Subtotal $419.90 Order Discounts -$103.61 Winner's Circle Discount -$16.65 Tax Estimate $0.00 TOTAL $316.29 Shipping Information
Lorena Carrillo, 6922 E Via Northgate, 101, Arizona, Mesa, 85212-1295
1 Day - Free
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por "Haas Tooling Customer Support" <no_reply@haascnc.com> - 10:12 - 27 ago. 2026 -
Order #1000499970 has Shipped
Order #1000499970 has Shipped
Dear Chris Berger,
Thank you for shopping with us. Your order has shipped. The following item(s) from order 1000499970 have been shipped:
You can track your order using the 1Z470A4A1395698511 tracking number.
TRACK ORDERItem Quantity Price
CT40 NPU13 NC Keyless Drill Chuck x 3.54" Gage LengthPart #: 04-00692 $357.94 Subtotal $419.90 Order Discounts -$103.61 Winner's Circle Discount -$16.65 Tax Estimate $0.00 TOTAL $316.29 Shipping Information
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por "Haas Tooling Customer Support" <no_reply@haascnc.com> - 10:12 - 27 ago. 2026 -
Order #1000499953 has Shipped
Order #1000499953 has Shipped
Dear Chris Berger,
Thank you for shopping with us. Your order has shipped. The following item(s) from order 1000499953 have been shipped:
You can track your order using the 1Z7903050397243258 tracking number.
TRACK ORDERItem Quantity Price 
AXIS LUBE OIL 1GL/3.78LPart #: 93-3584A2 $199.90 Subtotal $199.90 Tax Estimate $0.00 TOTAL $199.90 Shipping Information
Lorena Carrillo, 6922 E Via Northgate, 101, Arizona, Mesa, 85212-1295
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por "Haas Tooling Customer Support" <no_reply@haascnc.com> - 10:12 - 27 ago. 2026 -
Order #1000499953 Delivered
Order #1000499953 Delivered
Dear Chris Berger,
Thank you for shopping with us. Your order has been delivered. The following item(s) from order 1000499953 have been delivered:
TRACK YOUR SHIPMENTItem Quantity Price
AXIS LUBE OIL 1GL/3.78LPart #: 93-3584A2 $199.90 Subtotal $199.90 Tax Estimate $0.00 TOTAL $199.90 Shipping Information
Lorena Carrillo, 6922 E Via Northgate, 101, Arizona, Mesa, 85212-1295
Ground - Free
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Contact usSupport Email Privacy Policy
Haas Tooling © 2026
por "Haas Tooling Customer Support" <no_reply@haascnc.com> - 10:12 - 27 ago. 2026 -
Order #1000499953 Delivered
Order #1000499953 Delivered
Dear Chris Berger,
Thank you for shopping with us. Your order has been delivered. The following item(s) from order 1000499953 have been delivered:
TRACK YOUR SHIPMENTItem Quantity Price
AXIS LUBE OIL 1GL/3.78LPart #: 93-3584A2 $199.90 Subtotal $199.90 Tax Estimate $0.00 TOTAL $199.90 Shipping Information
Lorena Carrillo, 6922 E Via Northgate, 101, Arizona, Mesa, 85212-1295
Ground - Free
Need help?
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Haas Tooling © 2026
por "Haas Tooling Customer Support" <no_reply@haascnc.com> - 10:12 - 27 ago. 2026 -
RE: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
On it.
ZACK RUFFING | Business Development Manager
P: 480.997.0878
Heitek Automation · a SunSource Company · www.heitek.com · Request a Quote · Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, August 27, 2026 3:09 PM
To: Zack Ruffing <zachary.ruffing@heitek.com>
Cc: Lorena Carrillo <lcarrillo@turnpack.com>; info@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentEXTERNAL EMAIL: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and trust the content.
Zack,
All set but we do need an actual delivery date.
Chris
On Thu, Aug 27, 2026 at 2:49 PM Zack Ruffing <zachary.ruffing@heitek.com> wrote:
Hi Chris, I just wanted to reach out since we last talked – Are we all caught up?
Do you have anything else that you need from Heitek?
Let me know when you have a chance.
Zack
ZACK RUFFING | Business Development Manager
P: 480.997.0878
Heitek Automation · a SunSource Company · www.heitek.com · Request a Quote · Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 19, 2026 2:08 PM
To: Austin Bernaud <abernaud@heitek.com>
Cc: Zack Ruffing <zruffing@heitek.com>; Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; info@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentGot it. Then the previous PO/quote part number was wrong and we have the wrong part number on the PO but Zack's quote is correct. @Lorena Carrillo can you change the part number on the product and then resend the PO to Heitek?
On Wed, Aug 19, 2026 at 11:45 AM Austin Bernaud <abernaud@heitek.com> wrote:
Hi Chris,
The differences in the two are shown below. Someone will get back to you to clarify your three questions about the various POs and lead time.
…EBTS8:
E= ESD version robot
B = Cables coming out the bottom
T = Table top mount
S = Straight arm
8 = RC800A controller
…SSTS8:
S = Standard version robot
S = Cables coming out the back
T = (same as above)
S = (same as above)
8 = (same as above)
Thanks,
AUSTIN BERNAUD | Field Application Specialist
P: 602.730.8525
Heitek Automation • a SunSource Company
www.heitek.com • Request a Quote • Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 18 August 2026 15:39:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Info at Turnpack <info@turnpack.com>
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentZack,
Quick one before this gets further down the line.
Our PO26331879 specifies RGX4-C351EBTS8 — the same robot we ordered on PO26291844. Your quote 1347114, which both POs were priced against, calls out RGX4-C351SSTS8. We didn't catch that the quote named a different part number than what we were ordering, so the PO went out against it as-is.
EBTS8 is what we need. These two ACF bonders are sister builds and we already have an EBTS8 on the shelf here.
Three things before anything ships:
1. Confirm what you are actually processing against PO26331879, and what acknowledgement 1348991 shows. If your system picked up the part number from the quote rather than from our PO, it needs correcting to EBTS8.
2. Confirm what shipped against PO26291844. I'd like to know that one matches too.
3. If the pricing on 1347114 was built around SSTS8, tell me whether EBTS8 moves the number. I would rather square that now than find it on the invoice.
While you're in there, can you also confirm in writing what the two suffixes actually resolve to — arm shape, installation environment, and mounting type. Epson's GX4C spec sheet shows the 350 mm is the only reach offering a curved arm, and that the cleanroom build drops Joint #3 stroke from 150 mm to 120 mm. That difference matters to our mechanical design and I don't want to be working off my own reading of a part number.
Still need a firm lead time as well. This machine goes to a customer on an early-November delivery and the robot is the long pole in the tent.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | https://www.google.com/url?q=http://www.turnpack.com&source=gmail&ust=1787179056269000&sa=E
This message, and any attachments, is intended only for the intended recipient(s) and may be privileged, confidential, and/or proprietary information belonging to Epson America, Inc. If you are not the intended recipient(s), or agent responsible to deliver this message to the intended recipient(s), you are hereby notified that any review, e-transmission, conversion to hard copy, copying, circulation or other use of this message or any attachments is strictly prohibited and may be illegal. If you are not the intended recipient(s), please notify the sender immediately by return email and permanently delete this message and any attachments.
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
por "Zack Ruffing" <zachary.ruffing@heitek.com> - 06:18 - 27 ago. 2026 -
RE: Turnpack, LLC Order (Ref PO26341902)
Lorena,
Were you still wanting this cut to size?
Thank you,
Lori Miranda
Inside Sales, Coast Aluminum
Address: 4455 W. Magnolia St. Phoenix, AZ 85043
Phone: 602-278-5052
A $10.00 surcharge will apply to each purchase order.
Order minimum: Will calls: $200.00/Coast delivery: $250.00
Due to current market volatility in metal costs, all quotes are subject to change after 24 hours.
Price in effect at the time of shipment.
From: Lorena Carrillo <info@turnpack.com>
Sent: Thursday, August 27, 2026 2:27 PM
To: Lori Miranda <LMiranda@coastaluminum.com>
Subject: Turnpack, LLC Order (Ref PO26341902)Dear Coast Aluminum, Inc. Please find attached purchase order PO26341902 with reference: 3579541 amounting in $ 518.25 from Turnpack, LLC as [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
PO26341902
$ 518.25 due 8/27/26
Dear Coast Aluminum, Inc.
Please find attached purchase order PO26341902 with reference: 3579541 amounting in $ 518.25 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 08/28/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and confirm lead time at your earliest convenience.
NOTE!! NEW BILLING/SHIPPING ADDRESS AS OF JULY 2026
6922 E Via Northgate
Ste 101
Mesa, AZ 85212Turnpack — Efficiency Redefined Through Automation
por Coast Aluminum, Inc. - 06:18 - 27 ago. 2026 -
Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
Zack,All set but we do need an actual delivery date.ChrisOn Thu, Aug 27, 2026 at 2:49 PM Zack Ruffing <zachary.ruffing@heitek.com> wrote:Hi Chris, I just wanted to reach out since we last talked – Are we all caught up?
Do you have anything else that you need from Heitek?
Let me know when you have a chance.
Zack
ZACK RUFFING | Business Development Manager
P: 480.997.0878
Heitek Automation · a SunSource Company · www.heitek.com · Request a Quote · Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 19, 2026 2:08 PM
To: Austin Bernaud <abernaud@heitek.com>
Cc: Zack Ruffing <zruffing@heitek.com>; Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; info@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentGot it. Then the previous PO/quote part number was wrong and we have the wrong part number on the PO but Zack's quote is correct. @Lorena Carrillo can you change the part number on the product and then resend the PO to Heitek?
On Wed, Aug 19, 2026 at 11:45 AM Austin Bernaud <abernaud@heitek.com> wrote:
Hi Chris,
The differences in the two are shown below. Someone will get back to you to clarify your three questions about the various POs and lead time.
…EBTS8:
E= ESD version robot
B = Cables coming out the bottom
T = Table top mount
S = Straight arm
8 = RC800A controller
…SSTS8:
S = Standard version robot
S = Cables coming out the back
T = (same as above)
S = (same as above)
8 = (same as above)
Thanks,
AUSTIN BERNAUD | Field Application Specialist
P: 602.730.8525
Heitek Automation • a SunSource Company
www.heitek.com • Request a Quote • Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 18 August 2026 15:39:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Info at Turnpack <info@turnpack.com>
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentZack,
Quick one before this gets further down the line.
Our PO26331879 specifies RGX4-C351EBTS8 — the same robot we ordered on PO26291844. Your quote 1347114, which both POs were priced against, calls out RGX4-C351SSTS8. We didn't catch that the quote named a different part number than what we were ordering, so the PO went out against it as-is.
EBTS8 is what we need. These two ACF bonders are sister builds and we already have an EBTS8 on the shelf here.
Three things before anything ships:
1. Confirm what you are actually processing against PO26331879, and what acknowledgement 1348991 shows. If your system picked up the part number from the quote rather than from our PO, it needs correcting to EBTS8.
2. Confirm what shipped against PO26291844. I'd like to know that one matches too.
3. If the pricing on 1347114 was built around SSTS8, tell me whether EBTS8 moves the number. I would rather square that now than find it on the invoice.
While you're in there, can you also confirm in writing what the two suffixes actually resolve to — arm shape, installation environment, and mounting type. Epson's GX4C spec sheet shows the 350 mm is the only reach offering a curved arm, and that the cleanroom build drops Joint #3 stroke from 150 mm to 120 mm. That difference matters to our mechanical design and I don't want to be working off my own reading of a part number.
Still need a firm lead time as well. This machine goes to a customer on an early-November delivery and the robot is the long pole in the tent.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | https://www.google.com/url?q=http://www.turnpack.com&source=gmail&ust=1787179056269000&sa=E
This message, and any attachments, is intended only for the intended recipient(s) and may be privileged, confidential, and/or proprietary information belonging to Epson America, Inc. If you are not the intended recipient(s), or agent responsible to deliver this message to the intended recipient(s), you are hereby notified that any review, e-transmission, conversion to hard copy, copying, circulation or other use of this message or any attachments is strictly prohibited and may be illegal. If you are not the intended recipient(s), please notify the sender immediately by return email and permanently delete this message and any attachments.
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Disclaimer
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
--Christopher Berger
por Chris Berger - 06:12 - 27 ago. 2026 -
RE: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
Hi Chris, I just wanted to reach out since we last talked – Are we all caught up?
Do you have anything else that you need from Heitek?
Let me know when you have a chance.
Zack
ZACK RUFFING | Business Development Manager
P: 480.997.0878
Heitek Automation · a SunSource Company · www.heitek.com · Request a Quote · Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 19, 2026 2:08 PM
To: Austin Bernaud <abernaud@heitek.com>
Cc: Zack Ruffing <zruffing@heitek.com>; Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; info@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentGot it. Then the previous PO/quote part number was wrong and we have the wrong part number on the PO but Zack's quote is correct. @Lorena Carrillo can you change the part number on the product and then resend the PO to Heitek?
On Wed, Aug 19, 2026 at 11:45 AM Austin Bernaud <abernaud@heitek.com> wrote:
Hi Chris,
The differences in the two are shown below. Someone will get back to you to clarify your three questions about the various POs and lead time.
…EBTS8:
E= ESD version robot
B = Cables coming out the bottom
T = Table top mount
S = Straight arm
8 = RC800A controller
…SSTS8:
S = Standard version robot
S = Cables coming out the back
T = (same as above)
S = (same as above)
8 = (same as above)
Thanks,
AUSTIN BERNAUD | Field Application Specialist
P: 602.730.8525
Heitek Automation • a SunSource Company
www.heitek.com • Request a Quote • Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 18 August 2026 15:39:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Info at Turnpack <info@turnpack.com>
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentZack,
Quick one before this gets further down the line.
Our PO26331879 specifies RGX4-C351EBTS8 — the same robot we ordered on PO26291844. Your quote 1347114, which both POs were priced against, calls out RGX4-C351SSTS8. We didn't catch that the quote named a different part number than what we were ordering, so the PO went out against it as-is.
EBTS8 is what we need. These two ACF bonders are sister builds and we already have an EBTS8 on the shelf here.
Three things before anything ships:
1. Confirm what you are actually processing against PO26331879, and what acknowledgement 1348991 shows. If your system picked up the part number from the quote rather than from our PO, it needs correcting to EBTS8.
2. Confirm what shipped against PO26291844. I'd like to know that one matches too.
3. If the pricing on 1347114 was built around SSTS8, tell me whether EBTS8 moves the number. I would rather square that now than find it on the invoice.
While you're in there, can you also confirm in writing what the two suffixes actually resolve to — arm shape, installation environment, and mounting type. Epson's GX4C spec sheet shows the 350 mm is the only reach offering a curved arm, and that the cleanroom build drops Joint #3 stroke from 150 mm to 120 mm. That difference matters to our mechanical design and I don't want to be working off my own reading of a part number.
Still need a firm lead time as well. This machine goes to a customer on an early-November delivery and the robot is the long pole in the tent.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | https://www.google.com/url?q=http://www.turnpack.com&source=gmail&ust=1787179056269000&sa=E
This message, and any attachments, is intended only for the intended recipient(s) and may be privileged, confidential, and/or proprietary information belonging to Epson America, Inc. If you are not the intended recipient(s), or agent responsible to deliver this message to the intended recipient(s), you are hereby notified that any review, e-transmission, conversion to hard copy, copying, circulation or other use of this message or any attachments is strictly prohibited and may be illegal. If you are not the intended recipient(s), please notify the sender immediately by return email and permanently delete this message and any attachments.
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Disclaimer
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
por "Zack Ruffing" <zachary.ruffing@heitek.com> - 05:52 - 27 ago. 2026 -
PO#24430 - RE: Turnpack, LLC Quotation (Ref SO26321102) - EVO Gelpak Adapter
------------------------------------------------------------------- WARNING - This transmittal may contain company confidential, proprietary and/or information regulated by the International Traffic in Arms Regulation (ITAR) and may be subject to U.S. Government Export Control Laws. This information is intended for use only by the recipient. Transfer of this information to any foreign party, whether in the U.S. or abroad, without Department of State approval and/or licensing, is prohibited. Violations of these export laws are subject to severe criminal penalties. Unless you are the addressee (or authorized to receive for the addressee), you may not copy, use or distribute this information. If you have received this message in error, please contact the sender immediately at (408) 496-0222 or return the original message via email.Hi Chris,
Please acknowledge and confirm receipt of PO#24430 and partial tax exemption certificate.
Best regards,
Tiffany Nguyen / Material Supervisor
P: (408) 816-8046 | C: (408 )726-2369 | Main:(408) 496-0222
3075 Oakmead Village Drive, Santa Clara, CA 95051
From: Max Skinner <mskinner@promex-ind.com>
Sent: Thursday, August 27, 2026 11:00 AM
To: Turnpack, LLC SO26321102 <catchall@turnpack.com>
Cc: Tiffany Nguyen <tiffanyn@promex-ind.com>
Subject: Re: Turnpack, LLC Quotation (Ref SO26321102) - EVO Gelpak AdapterLooks like we will be moving forward with this now adding Tiffany.
From: Chris Berger <info@turnpack.com>
Sent: Wednesday, August 19, 2026 10:23 AM
To: Max Skinner <mskinner@promex-ind.com>
Subject: Turnpack, LLC Quotation (Ref SO26321102) - EVO Gelpak AdapterHello, Your quotation SO26321102 amounting in $ 5,500.00 is ready for review. Do not hesitate to contact us if you have any questions. [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO26321102
$ 5,500.00
Expires on 09/18/2026
Hello,
Your quotation SO26321102 amounting in $ 5,500.00 is ready for review.
Do not hesitate to contact us if you have any questions.
Christopher BergerPhone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Turnpack — Efficiency Redefined Through Automation
------------------------------------------------------------------- WARNING - This transmittal may contain company confidential, proprietary and/or information regulated by the International Traffic in Arms Regulation (ITAR) and may be subject to U.S. Government Export Control Laws. This information is intended for use only by the recipient. Transfer of this information to any foreign party, whether in the U.S. or abroad, without Department of State approval and/or licensing, is prohibited. Violations of these export laws are subject to severe criminal penalties. Unless you are the addressee (or authorized to receive for the addressee), you may not copy, use or distribute this information. If you have received this message in error, please contact the sender immediately at (408) 496-0222 or return the original message via email.
por Tiffany Nguyen - 04:12 - 27 ago. 2026 -
Ordered: 2 "EZVALO 13inch Under Cabinet..." and 4 more items
Thanks for your order!
Ordered
ShippedOut for deliveryDeliveredArriving TuesdayTurnpack - MESA, AZ - On behalf of TurnpackOrder # 114-5129245-7086645PO number Office Supplies
Quantity: 1$1282
Quantity: 1$627
Quantity: 1$4369
Quantity: 2$5699
Quantity: 1$1282Grand Total: $189.58 ©2026 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates, Amazon.com, Inc. 410 Terry Avenue N., Seattle, WA 98109.The payment for your invoice is processed by Amazon Payments, Inc. P.O. Box 81226 Seattle, Washington 98108-1226. If you need more information, please contact (866) 216-1075
By placing your order, you agree to Amazon.com’s Privacy Notice and Conditions of Use. Unless otherwise noted, items sold by Amazon.com are subject to sales tax in select states in accordance with the applicable laws of that state. If your order contains one or more items from a seller other than Amazon.com, it may be subject to state and local sales tax, depending upon the seller's business policies and the location of their operations. Learn more about tax and seller information.
por "Amazon.com" <auto-confirm@amazon.com> - 04:12 - 27 ago. 2026
