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Apple Statement Request: AAPLGA62000804729L
Accounts Receivable,
Apple is requesting a current Accounts Receivable statement (aging report) from TURNKEY PACKAGING SOLUTIONS LLC for all Apple accounts globally. Apple does not hold your customer account number on file and appreciates a full reporting of all accounts you have on file for Apple.
If you are receiving more than one request, Apple has you under multiple supplier names/accounts.
A complete Accounts Receivable statement(s) should include anything open on the account that hasn’t been cleared. This would include any credits, unapplied payments, as well as invoices. You can run the report as of today. No template will be provided (Excel file format preferred).
Please reply to this email with Statement(s) with reference AAPLGA62000804729L to help us correctly account for your response.The letter of authorization along with the Apple email contact is available upon request.
Thank you for your cooperation with our ongoing/routine review. Please continue to work with your normal AP process for invoicing, approvals, and payments.Dennis Nkrumah
by apreview@apple.apexanalytix.com - 07:56 - 18 Feb 2026 -
Your Amazon.com order of "EMEET Conference Speaker..." and 4 more items has shipped!
Hello Lorena Carrillo,
We wanted to let you know that we have shipped your items.
Shipping Confirmation
Expected Delivery
Thursday, February 19
Shipped to:
Turnpack LLC
22425 S SCOTLAND CT STE 104
QUEEN CREEK,
AZ
85142-1056
United States
PO#
office supplies
Order #
Track your package 
Lysol All Purpose Cleaner Spray, Mul...
Sold by Amazon.com Services, Inc
Qty: 1
Beastek Black Nitrile Exam Gloves, 4...
Sold by BEASTEK
Qty: 1
FIXSMITH Microfiber Cleaning Cloth -...
Sold by Automan Pro⭐️⭐️⭐️⭐️⭐️
Qty: 1
EMEET Conference Speaker and Microph...
Sold by EMEET Direct
Qty: 1
Fabuloso Multi-Purpose Cleaner 2x Co...
Sold by Amazon.com Services, Inc
Qty: 1
If your operating hours have changed, please update your delivery preferences. Your preferences help us improve your delivery experience.
If you need further assistance with your order, please visit Help & Customer Service.
Unless otherwise noted, items sold by Amazon are subject to sales tax in selected states in accordance with the applicable laws of that state. If your order contains one or more items from a seller other than Amazon, it may be subject to state and local sales tax, depending upon the sellers business policies and the location of their operations. For more information, go to tax and seller information.
One or more items in your shipment was supplied by a different seller than the seller you purchased the item from. Visit Your Orders from a web browser to see the suppliers of these items on your invoices.
This email was sent from a notification-only address that cannot accept incoming email. Do not reply to this message.
by "Amazon.com" <shipment-tracking@amazon.com> - 05:37 - 18 Feb 2026 -
Your eBill from LEAF
You have a new invoice/ACH payment advice available. Please see the attached if you receive PDF copies by email or log into your account
at https://myleafnow.com to view invoice/advice history, schedule payment, and more.
Type Date Amount Due Date LEAF Invoice 02-15-2026 $2,347.55 02-20-2026 Thank you,
LEAF
Copyright © 2024 LEAF
by "LFC" <EBILL@myleafnow.com> - 05:01 - 18 Feb 2026 -
Invoice for Your Order PO26071599
InvoiceBilled toTURNPACK LLC
22425 S SCOTLAND CT STE 104
QUEEN CREEK AZ 85142Purchase Order PO26071599 Total $494.09 Invoice 60017994 Invoice Date 2/17/26 Payment Terms 2% 10, Net 30 Deduct $8.63 on merchandise if paid by 2/27/26. Shipped toAttention: Suite 104Turnpack LLC
22425 S Scotland CT Ste 104
Queen Creek AZ 85142Mail Payment to McMaster-Carr
PO Box 7690
Chicago IL 60680-7690Your Account 438808000 Christopher Berger placed this order.Line Product Ordered Shipped Balance Price Total 1 8975K619 Multipurpose 6061 Aluminum Bar, 1/2" Thick x 1-3/4" Wide, 6 Feet Long 1 Each1 0 56.87 Each56.87 2 8662K64 Black Delrin Acetal Resin Bar 1" Thick, 2-1/2" Wide, 2 ft. Length 4 Each4 0 79.32 Each317.28 3 93475A300 18-8 Stainless Steel General Purpose Washer for M14 Screw Size, 15 mm ID, 28 mm OD, Packs of 25 1 Pack1 0 16.48 Per Pack16.48 4 92148A221 18-8 Stainless Steel Split Lock Washer for M14 Screw Size, 14.7 mm ID, 24.1 mm OD, Packs of 25 1 Pack1 0 11.63 Per Pack11.63 5 91287A776 18-8 Stainless Steel Hex Head Screw, Made Outside The U.S., M14 x 2 mm Full Thread, 25mm Long, Packs of 5 1 Pack1 0 12.21 Per Pack12.21 6 91287A151 18-8 Stainless Steel Hex Head Screw, Made in The U.S., M8 x 1.25 mm Full Thread, 16mm Long, Packs of 25 1 Pack1 0 16.99 Per Pack16.99 Merchandise 431.46 Shipping 62.63 Total $494.09 Packing List Shipped Weight Carrier Tracking 2900602-01 02/17/2026 9 lb FedEx 489558166343 2900602-02 02/17/2026 17 lb FedEx 489558166354 Federal ID 36-1458720
by "McMaster-Carr" <invoice.reply@mcmaster.com> - 04:41 - 18 Feb 2026 -
FedEx Billing Online - Invoice Ready for Payment
You have a FedEx invoice ready for payment. Pay now. 
Your invoice is ready for payment Dear christopher berger, Your account ending in 6805 has a new invoice(s) from FedEx ready for payment. Invoice number: Invoice amount: 9-182-90279 14.57 9-182-90280 369.44 Log in to FedEx® Billing Online to review and pay your invoices. Log In Thank you for your business, FedEx Note: Please do not use this email to submit payment. This email may not be used as a remittance notice. To pay your invoices, please visit FedEx Billing Online. ©2026 FedEx.The content of this message is protected by copyright and trademark laws under U.S. and international law.
Review our privacy policy. All rights reserved.
This message has been sent by an auto responder system. Please do not reply to this message.
ID ENS- 2356
by "BillingOnline" <BillingOnline@fedex.com> - 04:01 - 18 Feb 2026 -
RE: PO_TURNPACK_8119038140
Dear Lorena,
Please share your ETD .
Best regards,
Panadda
From: Lorena <info@turnpack.com>
Sent: Monday, January 26, 2026 22:11
To: Samart Pummalai <samart.p@dksh.com>; Panadda Rangsakorn <panadda.r@dksh.com>
Cc: Pinij Wannaphuti <pinij.w@dksh.com>; 'Christopher Berger' <cberger@turnpack.com>; Technology SCE Logistics SG <tec.sce.logistics.sg@dksh.com>
Subject: RE: PO_TURNPACK_8119038140If you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Lead time is about 8 weeks
Thank you for your time,
Lorena Carrillo
From: Samart Pummalai <samart.p@dksh.com>
Sent: Sunday, January 25, 2026 9:55 PM
To: Lorena <info@turnpack.com>; Panadda Rangsakorn <panadda.r@dksh.com>
Cc: Pinij Wannaphuti <pinij.w@dksh.com>; 'Christopher Berger' <cberger@turnpack.com>; Technology SCE Logistics SG <tec.sce.logistics.sg@dksh.com>
Subject: RE: PO_TURNPACK_8119038140Dear Lorena,
Please help estimate the parcel delivery so we would like to inform that to Customer.
Thanks U so much.
Best Regards
Samart Pummalai
………………………………………………………………….
DKSH
Samart PummalaiManager, Technical Service SCE D.
SCE, Semiconductor & Electronics.
DKSH Technology Limited.
2533 Sukhumvit Road, Bangchak, Phrakhanong,
Bangkok 10260 Thailand.
Call Center +662 639 7000,
Mobile +669-4485-5856 or +668-1257-1307
Fax +662 333 1026
E-mail Samart.p@dksh.com www.dksh.com
Delivering Growth – in Asia and Beyond.
____________________________________________________________The information of this e-mail is strictly confidential and may be legally privileged. It is intended solely for the addressee. If you received this in error, please contact the sender and delete the material from any computer. Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited.
From: Lorena <info@turnpack.com>
Sent: Wednesday, January 21, 2026 5:23 AM
To: Panadda Rangsakorn <panadda.r@dksh.com>
Cc: Samart Pummalai <samart.p@dksh.com>; Pinij Wannaphuti <pinij.w@dksh.com>; 'Christopher Berger' <cberger@turnpack.com>; Technology SCE Logistics SG <tec.sce.logistics.sg@dksh.com>
Subject: RE: PO_TURNPACK_8119038140If you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Yes, confirmation was sent Jan 15 at 2:22pm MST. If you do not see it please check your spam thank you.
Thank you for your time,
Lorena Carrillo
From: Panadda Rangsakorn <panadda.r@dksh.com>
Sent: Thursday, January 15, 2026 8:06 PM
To: Lorena <info@turnpack.com>
Cc: Samart Pummalai <samart.p@dksh.com>; Pinij Wannaphuti <pinij.w@dksh.com>; 'Christopher Berger' <cberger@turnpack.com>; Technology SCE Logistics SG <tec.sce.logistics.sg@dksh.com>
Subject: FW: PO_TURNPACK_8119038140Dear Lorena,
Please confirm order .
Best regards,
Panadda Rangsakorn
Assistant Administration
Technology
DKSH Technology Limited
2533 Sukhumvit Road., Bangchak,Phrakhanong, Bangkok 10260Phone +662 639 7000 Mobile 093 813 8180
panadda.r@dksh.com, www.dksh.co.th
Delivering Growth – in Asia and Beyond.
____________________________________________________________From: Panadda Rangsakorn
Sent: Wednesday, January 14, 2026 13:18
To: Lorena <info@turnpack.com>
Cc: Samart Pummalai <samart.p@dksh.com>; Pinij Wannaphuti <pinij.w@dksh.com>; 'Christopher Berger' <cberger@turnpack.com>; Technology SCE Logistics SG <tec.sce.logistics.sg@dksh.com>
Subject: PO_TURNPACK_8119038140Dear Lorena,
Please see the attached our PO and kindly send us order confirmation asap.
Best regards,
Panadda Rangsakorn
Assistant Administration
Technology
DKSH Technology Limited
2533 Sukhumvit Road., Bangchak,Phrakhanong, Bangkok 10260Phone +662 639 7000
panadda.r@dksh.com, www.dksh.co.th
Delivering Growth – in Asia and Beyond.
____________________________________From: Lorena <info@turnpack.com>
Sent: Tuesday, September 23, 2025 06:57
To: Pinij Wannaphuti <pinij.w@dksh.com>; 'Christopher Berger' <cberger@turnpack.com>
Cc: Samart Pummalai <samart.p@dksh.com>; Kantapon Kaewson <kantapon.kaewson@dksh.com>
Subject: RE: Midas DelidderYou don't often get email from info@turnpack.com. Learn why this is important
If you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Your quotation has been sent via our system and is attached here as well for reference.
Thank you for your time,
Lorena Carrillo
Office Manager
Office: +1 (480) 331-1878
22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142
lcarrillo@turnpack.com | www.turnpack.com
From: Pinij Wannaphuti <pinij.w@dksh.com>
Sent: Thursday, September 18, 2025 10:38 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: Info at Turnpack <info@turnpack.com>; Samart Pummalai <samart.p@dksh.com>; Kantapon Kaewson <kantapon.kaewson@dksh.com>
Subject: Re: Midas DelidderThank you very much
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, September 19, 2025 11:55:22 AM
To: Pinij Wannaphuti <pinij.w@dksh.com>
Cc: Info at Turnpack <info@turnpack.com>; Samart Pummalai <samart.p@dksh.com>; Kantapon Kaewson <kantapon.kaewson@dksh.com>
Subject: Re: Midas DelidderIf you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Thanks Pinij. We are working on the quote and I will send it to you tomorrow.
Chris
On Thu, Sep 18, 2025 at 1:52 AM Pinij Wannaphuti <pinij.w@dksh.com> wrote:
Hi Chris
The parts need to order are:
- the Datum stops
- Brass holds down screws
- Cutters
- Push Buttons (if the LEDs are not working)
- Coupling
- Machine cover
Pinij Wannaphuti
Senior Executive Manager, Technical Sales
Semiconductor & Electronics
DKSH Technology Limited (Head Office).2533 Sukhumvit Road, Bangchak,
Phrakhanong, Bangkok 10260, Thailand
Phone +662 639 7000, Mobile +6681 699 5024 / +6681 847 2679
pinij.w@dksh.com, www.dksh.com
Delivering Growth – in Asia and Beyond.
____________________________________________________________From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, September 18, 2025 3:57 AM
To: Pinij Wannaphuti <pinij.w@dksh.com>
Cc: Info at Turnpack <info@turnpack.com>; Samart Pummalai <samart.p@dksh.com>; Kantapon Kaewson <kantapon.kaewson@dksh.com>
Subject: Re: Midas DelidderIf you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Hi Pinji,
I understand what they would like to do but we need some more information and have our questions answered below to know what to quote. There is no such thing as a single list of parts that one buys to recondition a machine, it always depends on which parts are damaged and the same applies to setup/calibration. If you can have them reach out to us directly we can work with them to get all of the details.
Chris
On Wed, Sep 17, 2025 at 9:07 AM Pinij Wannaphuti <pinij.w@dksh.com> wrote:
Chris
Customer want to order the parts to replace the bad condition items and make the machine good condition like a new machine. Please advise
From: Info at Turnpack <info@turnpack.com>
Sent: Wednesday, September 17, 2025 10:14:06 PM
To: Pinij Wannaphuti <pinij.w@dksh.com>
Cc: Christopher Berger <cberger@turnpack.com>; Samart Pummalai <samart.p@dksh.com>; Kantapon Kaewson <kantapon.kaewson@dksh.com>
Subject: Re: Midas DelidderIf you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Hi Pinij,
Sorry for the late reply. It's difficult to say what calibration and or alignment procedures should be done. Did the customer mention any specific issues they are having with the system?
For the quote I just wanted to confirm on the locking screws you are referring to the brass hold down screws in the picture below?
Other parts they may want to order are:
- the Datum stop
- Cutters
- Push Buttons (if the LEDs are not working)
- You provided this picture below. Is there a known issue with this part and from which serial number is this picture?
Thanks
Chris
On Mon, Sep 15, 2025 at 8:15 AM Pinij Wannaphuti <pinij.w@dksh.com> wrote:
Dear Lorena
Do you have any update ?
Pinij Wannaphuti
Senior Executive Manager, Technical Sales
Semiconductor & Electronics
DKSH Technology Limited (Head Office).2533 Sukhumvit Road, Bangchak,
Phrakhanong, Bangkok 10260, Thailand
Phone +662 639 7000, Mobile +6681 699 5024 / +6681 847 2679
pinij.w@dksh.com, www.dksh.com
Delivering Growth – in Asia and Beyond.
____________________________________________________________From: Info at Turnpack <info@turnpack.com>
Sent: Wednesday, July 9, 2025 9:20 AM
To: Pinij Wannaphuti <pinij.w@dksh.com>; Christopher Berger <cberger@turnpack.com>
Cc: Samart Pummalai <samart.p@dksh.com>; Kantapon Kaewson <kantapon.kaewson@dksh.com>
Subject: Re: Midas DelidderYou don't often get email from info@turnpack.com. Learn why this is important
If you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.
Hello Pinij,
Our sales staff will reach out to you shortly to provide a quote.
Please note, Ken has since retired and Turnpack LLC has acquired Midas.
-Lorena Carrillo
On Tue, Jul 8, 2025, 6:33 PM Pinij Wannaphuti <pinij.w@dksh.com> wrote:
Dear Ken
Fabrinet wants to overhaul the machine.
- Please send me the quote for the machine cover and looking screw
- Please recommend what others need to replace
- Do you have a calibration procedure to make the machine back to the factory condition
Pinij Wannaphuti
Senior Executive Manager, Technical Sales
Semiconductor & Electronics
DKSH Technology Limited (Head Office).2533 Sukhumvit Road, Bangchak,
Phrakhanong, Bangkok 10260, Thailand
Phone +662 639 7000, Mobile +6681 699 5024 / +6681 847 2679
pinij.w@dksh.com, www.dksh.com
Delivering Growth – in Asia and Beyond.
____________________________________________________________
--
Christopher Berger
--
Christopher Berger
by "Panadda Rangsakorn" <panadda.r@dksh.com> - 09:46 - 17 Feb 2026 -
Confirmation: Registration submitted for approval
NGC Supply Chain Hello Chris Berger,
Supplier Name: TURNKEY PACKAGING SOLUTIONS LLC
Supplier Address: 22425 S Scotland Ct, Queen Creek, US-AZ
NGC Supply Chain has received your registration information and will review it for approval.
To check your registration status, log in to the NGC Supply Chain supplier portal.
Click Here
Sincerely,
NGC Supply ChainYou are receiving this email because your customer, NGC Supply Chain, has identified you as the appropriate contact for this correspondence. If you are not the correct contact, please contact NGC Supply Chain. Offices | Data Policy | Contact Us | Customer Support Powered by 
by "Ariba Administrator" <no-reply@ansmtp.ariba.com> - 08:52 - 17 Feb 2026 -
Lead Time Update: Sales Order TS3929491, Your Purchase Order PO26061584
Hello,
I apologize for the delay in getting back to you. I am reaching out to provide an update on your recent order with Thorlabs! I have confirmed quantity 1 of Item # LEDD1Bis available in one of our international warehouses and have requested that inventory to fulfill your order. The transit time will be up to 3 weeks. Upon receipt, the item(s) will be inspected and then shipped to you from our Newton, NJ location.
If you need to make any immediate changes to your sales order, please contact our main sales number 973-300-3000 or email sales@thorlabs.com. If I can be of further assistance, please let me know!
Thank you!
Tamara Recalde Chelle
Order Fulfillment Specialist I ∙ 973 300 3000
How did we do?
On February 11, 2026 at 7:35 PM EST ofteam@thorlabs.com wrote:
Hello,
I am reaching out to share we are actively working with our manufacturing team to determine the estimated ship date of the item(s) from your order, marked as lead time on the attached confirmation. We hope to be able to provide the item’s availability in the upcoming days and will be in contact as soon as the information is available.
If you would prefer to explore other in-stock alternatives, I am happy to connect you with a Support Engineer to discuss your application.
Thank you for your patience as we work to fulfill the order and please do let me know if I can be of any further assistance!
Kind Regards,
Amy Drost
Thorlabs Order Fulfillment TeamPhone: +1-973-300-3000
Email: OFTeam@thorlabs.com
by "Tamara Recalde Chelle" <TChelle@thorlabs.com> - 06:26 - 17 Feb 2026 -
A message from LORENA CARRILLO: SAP Business Network Existing Account confirmation
Dear Chris Berger,A message from LORENA CARRILLO: SAP Business Network Existing Account confirmation
Company: TURNKEY PACKAGING SOLUTIONS, LLC
Country: USA
SAP Business Network ID: AN11063961024
You got a message from LORENA CARRILLO (info@turnpack.com) about your existing account.
Please contact LORENA CARRILLO and determine whether this account is associated with the request LORENA CARRILLO received.
Evaluate if a user login should be created for LORENA CARRILLO. In case of a trade relationship request,
LORENA CARRILLO needs to forward the request to you to merge it into this account.
If it is a sourcing request LORENA CARRILLO can merge the request using the new user account you created.
See the message below:
Hello,
I recently attempted to create an account on SAP Business Network. During the account creation process, SAP Business Network returned your account as a match.
Please contact me to determine if I should use this account.
Thank you.LORENA CARRILLO
Company: TURNKEY PACKAGING SOLUTIONS LLC
Email: info@turnpack.com
Phone:
Sincerely,SAP Business Network teamIf you do not want to receive future notifications, update the email address for your account or discuss this with your company's SAP Business Network account administrator.
by "info@turnpack.com" <ordersender-prod@ansmtp.ariba.com> - 06:01 - 17 Feb 2026 -
RE: EXT :RE: RE: Northrop Grumman Supplier Set-up
Hi Lorena,
You should have just received your invitation to the Ariba questionnaire. Please let me know if you got it and can access the form online.
Thanks!
PaigePAIGE SHERVANICK | Supply Chain Procurement Specialist
Northrop Grumman | Mission Systems
Phone: 703-561-5627 | paige.shervanick@ngc.com
From: Lorena <info@turnpack.com>
Sent: Tuesday, February 17, 2026 1:45 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: RE: Northrop Grumman Supplier Set-upYes and yes thanks!
Thank you for your time,
Lorena Carrillo
From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Sent: Tuesday, February 17, 2026 11:43 AM
To: Lorena <info@turnpack.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: RE: EXT :RE: Northrop Grumman Supplier Set-upThanks for the info, Lorena!
Just confirming, I should send the questionnaire to you, Lorena Carrillo, at the address- info@turnpack.com?
And could you confirm whether the attached screenshot would be accurate for your company?
Thanks,
Paige
PAIGE SHERVANICK | Supply Chain Procurement Specialist
Northrop Grumman | Mission Systems
Phone: 703-561-5627 | paige.shervanick@ngc.com
From: Lorena <info@turnpack.com>
Sent: Tuesday, February 17, 2026 1:05 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: Northrop Grumman Supplier Set-upHi Paige,
Here is our information.
Entity Name
TURNKEY PACKAGING SOLUTIONS LLC
Entity Type
Domestic LLC
Incorporation Date
7/31/2013
SoS
L18639728
DBA
Turnpack LLC
Address
22425 S Scotland Ct Suite 104 Queen Creek AZ 85142
Phone
480-331-1878
EIN
46-3274315
DNB
12-109-3661
Thank you for your time,
Lorena Carrillo
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 13, 2026 7:56 AM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: Northrop Grumman Supplier Set-upHi Paige,
Thanks for reaching out. I have cc'd Lorena on this email and she'll be able to assist with this process.
Thanks
Chris
On Fri, Feb 13, 2026 at 7:20 AM Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com> wrote:
Hi,
We are hoping to get Turnpack set up as a supplier with Northrop Grumman. To start this, we will need to send you our Supplier Registration Questionnaire. It includes questions about banking, taxes, compliance, capabilities, etc… and is housed on a site called Ariba. I have to send it to one POC to start, but then that person can invite others at your company to the questionnaire for help completing it as needed. Would you be the correct contact to send this initial invite to, or someone else?
Additionally, could you confirm:
- Your company’s contractual address?
- If the attached screenshot would be accurate for your company?
Thanks!! Please let me know if you have any questions.
PAIGE SHERVANICK | Supply Chain Procurement Specialist
Northrop Grumman | Mission Systems
Phone: 703-561-5627 | paige.shervanick@ngc.com
--
Christopher Berger
by "Shervanick, Paige [US] (MS)" <Paige.Shervanick@ngc.com> - 05:12 - 17 Feb 2026 -
Invitation: Register to become a supplier with NGC Supply Chain
NGC Supply Chain Register as a supplier with NGC Supply Chain
Hello!
Northrop Grumman Global Supply Chain has invited you to register to become a supplier with Northrop Grumman Corporation.
Supplier Name: TURNKEY PACKAGING SOLUTIONS LLC
Supplier address: 22425 S Scotland Ct, Queen Creek, US-AZ
SM ID: S78710847
Northrop Grumman Corporation uses a third-party platform called Ariba Network to collaborate with suppliers and manage their registration activities. There is no cost to you or your company to join the Ariba Network. Please be advised that Northrop Grumman requires the supplier's Ariba Network Administrator to enable a multi-factor authentication (MFA) on their Ariba account in order to submit their supplier questionnaire form.
Click Here to register with Northrop Grumman on the Ariba Network.
- If TURNKEY PACKAGING SOLUTIONS LLC already has an account with Ariba Network that is not linked to Northrop Grumman, sign in with your (case sensitive) username and password.
- If your company does not have an existing account or has an existing Ariba account linked to an Northrop Grumman supplier number please click "Sign Up" to create a new Ariba account.
- This registration invitation link expires after 30 days and the email CANNOT be forwarded. Please reach out to your Northrop Grumman Buyer-SCA to have another invite link sent to the proper contact responsible for completing the Northrop Grumman registration questionnaire.
For a step by step guide and general questions about Northrop Grumman’s supplier onboarding process through Ariba, please reference the Northrop Grumman Supplier Registration Questionnaire Guide found here: Step By Step Guide
For technical assistance, please utilize the Ariba Help Center feature within the Ariba system after logging into your account.. (Reference the aforementioned Guide)
TIP: After registration, copy, paste and bookmark the following URL for continued access to Ariba:
http://ngcsupplychain.supplier.ariba.com
Below are some of the benefits your company may experience with the Ariba Network:- Maintain your own company information, and keep it up-to-date for continued business with Northrop Grumman Corporation
- Find other companies on the Ariba Network to expand your business
- Provision other users within your company to collaborate on completing the information required
- User friendly, and built-in data validation for enhanced data quality
Please contact your Northrop Grumman Buyer for any other questions regarding this registration and do not reply to this specialized email. We look forward to our collaboration. Thank you.
(Northrop websites are best viewed in browsers such as: Edge, Firefox, Chrome, or Safari. We encourage you to use one of these browsers for the best UI experience.)You are receiving this email because your customer, NGC Supply Chain, has identified you as the appropriate contact for this correspondence. If you are not the correct contact, please contact NGC Supply Chain. Offices | Data Policy | Contact Us | Customer Support Powered by 
by "Janell Williams" <s4system-prod+ngcsupplychain.Doc5564460285@ansmtp.ariba.com> - 05:12 - 17 Feb 2026 -
Re: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support
David,Sounds like you either have a vacuum issue for the component vacuum through the bond head or the BMC tool has some damage on it not sealing the vacuum properly when picking the BMC chip from the cavity. The Tool and Component vacuum are two separate lines.Did you inspect the BMC tool surface?ChrisOn Tue, Feb 17, 2026 at 1:12 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:Hi Chris,
Yes, the chip is there. I see what you mean about it having fiducials printed on it so you would know it is there. The chip stuck to my finger so I could lift it off. It is installed properly.
Today is the same as last Thursday. Starting auto-calibration, manually adjusting to the chip fiducials works but the chip is not being picked up. Vacuum on the tip feels strong on the BMC tip but vacuum through the tip does not appear to be enough to lift the chip. I am looking for an air leak. FYI, this machine has a vacuum pump, it does not use the vacuum port on the back of the machine.
Thank you,
Dave
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From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, February 16, 2026 10:18:53 AM
To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportHI Mike,
To answer your questions yes that is the BMC Chip but from the pictures David sent I think you already have this part. When you look at this image in the email for the part what I was trying to point out is that this chip has fiducials on them and when you look closely you'll see that they are plated onto the glass chip on one side. When this chip is loaded into the cavity on the machine (between the bond force sensor and the mini-BMC plate) it needs to be inserted with the chrome fiducials facing down. (if it's loaded with the chrome facing up you'll get a parallax when the substrate camera performs measurements of the chip on the mini-BMC plate and it will also set the uplooking camera focus height incorrectly).
Hope this helps. You guys did great work on your own, you are almost there.
Chris
On Mon, Feb 16, 2026 at 11:09 AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:
All –
As always, thanks so much for your help and diligence on this! We have reached out to our NGC friends in Baltimore and they are sending us the component needed. See attached. Chris, can you confirm the PN Mark is sending us is what we need?
Thanks!
Mike
MICHAEL WHITE | San Diego Manufacturing Engineering Manager
Northrop Grumman Corporation | Mission Systems
O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com
From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Sent: Thursday, February 12, 2026 10:31 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: RE: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportHello Chris,
Your instruction, tool ID picture below and several hours of technical support today are very much appreciated. Thank you for the fantastic support!
You helped me complete all the BH calibration routines today requiring superuser access. The BH appears to be operating as it should be.
Unfortunately, I am still stuck on the last step of auto-calibration and know why. The chip you were telling me was to be picked up from the BMC and placed 10-20 times is not there. There is no one sided chrome piece and I do not recall it ever being there. I will ask our BWI operations if they can send us one. That is the very last step of calibration before testing the tool bank.
There was a glass slide over the force sensor but that shattered last year. I was advised it is not needed and have run force calibration since then with no issues. If I am mistaken and this is the piece you were talking about, please let me know and I can request it. The below statement from the machine basics manual and leads me to think it might be the glass slide I need.
Best regards,
Dave
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 12, 2026 2:54 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportDavid/Mike,
Sorry took me a bit longer to get the picture. Hope this helps
Chris
On Thu, Feb 12, 2026 at 10:10 AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:
Hi Chris,
Thank you. The instructions are clear. I will verify we have the tilt calibration tool and if we have that I will get started on this.
Best regards,
Dave
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 12, 2026 7:27 AM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportHi David,
Attached is the procedure. Unfortunately, I don't have a Gen3 machine in the office to take pictures or screenshots for the procedure. Review it and let me know if you have any questions.
Chris
On Mon, Feb 9, 2026 at 6:19 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:
Hi Chris,
Good afternoon. On Friday, I tried to fix the theta offset by changing the values but did not have luck. Even when I had the BH tip and PU tool aligned, pick up still failed.
This morning, I noticed the BH tip spins freely, but when I change the direction of rotation, I feel a spot of resistance that goes away after 1 turn. Change rotation direction again and same result. I am speculating the internal encoder came loose. That would also help explain why the theta would not initialize for several days then started “working” again.
We have a bond head arriving from BWI as early as tomorrow. I received confirmation on which controller to purchase. We may have found one available.
Do you have any availability to come here and install the BH and Controller for us? If yes, may we please have a quote?
Our location is:
15120 Innovation Dr
San Diego, CA 92128
Thank you,
Dave Kellogg | Process Engineer
Northrop Grumman | Mission Systems
C: 858-860-9985 | david.kellogg@ngc.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 6, 2026 12:18 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportThanks for the update, Dave.
Good to know about the venturi setup, obviously a vacuum pump would be preferred. Let me know what you find with the module and if you need anything else from my side. Hope the theta offset fix gets you back up and running.
Christopher Berger
On Fri, Feb 6, 2026 at 12:25 PM David [US] (MS) Kellogg wrote:
Hi Chris,
It was great to speak with you and thanks for the troubleshooting advice and support. For the tip vacuum issue, please note our machine is not hooked up to a vacuum line, our machine uses a venturi to generate the vacuum. I am headed to the machine to look for the module and check it, and fix the theta offset.
Best regards,
Dave
From: Kellogg, David [US] (MS)
Sent: Friday, February 6, 2026 10:51 AM
To: 'Christopher Berger' <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: RE: EXT :Re: C Calibration RE: NGC San Diego Besi Machine SupportHi Chris,
For our call I have added info to the log file timeline below.
Thank you,
Dave
Dave Kellogg | Process Engineer
Northrop Grumman | Mission Systems
C: 858-860-9985 | david.kellogg@ngc.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 7:42 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: C Calibration RE: NGC San Diego Besi Machine SupportHi David,
Thanks for the break-down. It sounds like you have multiple things going on. It's probably easiest if we jump on a call tomorrow. I have a meeting from approx. 8am-9am PST but you can give me a call before or after that, just give me a heads-up. From reviewing the logfiles and your summary I am seeing this timeline of events. Let me know if this is incorrect. If the timeline is correct we should 'only' have to fix the 4deg offset and the tool detection?
Time
Event
~Jan 11
Warning precedes the alarm (customer report)
Jan 13 09:51
First theta homing failure — tracking error + current limit
Jan 13 11:16
Shifts to Error 62 (index pulse not found), Alarm 2.2609
Jan 13 15:16-15:20
Multiple init attempts, all fail with Error 62
Jan 13–~Jan 20
Alarm state persists for ~1 week
~Jan 20
Manual spinning + repeated calibration resolves 2.2609
~Jan 20 onward
Theta homed but ~4° off center
Jan 29 12:23
Air pressure alarms appear (Error 2.501) (This was purposeful. I disconnected the vacuum line to the bond tip to check vacuum was strong. We have had zero air pressure alarms otherwise.)
Jan 29 13:43
Additional Z-axis position loss (This was odd. I was working with our technician to run the machine for solder dispense only, but a Z-axis alarm appeared. Recalibration of the Z-axis resolved the issue and it has yet to reappear. I took it as a symptom of the larger issue we are trying to get to the root of).
Jan 29 14:07-14:11
Tool vacuum check fails repeatedly (75-78, threshold 25-50) (This is the current state. It was OK earlier this week.)
Jan 29 14:34-15:06
Autocalibration fails — can't detect touchdown tool (Missing the PU tool due to the theta axis being off center.)
Jan 29 15:25
Bond force calibration fails
Jan 29 15:27-15:45
Continued tool detection failures during production attempts
Chris
On Thu, Feb 5, 2026 at 7:49 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:
Thank you, Jim!
Hi Chris,
Thank you offering to help with our machine woes. This has been an evolving issue since January 13th.
System info:
MC4 Datacon 2200 evo Automatic Dispense and Component Placement System
SN: 9502610007253
Our machine uses System 2 only and a non-heated bond head with magazine fed waffle packs.
Log files from the beginning of the issue on 1/13 and as of last Friday 1/29 are attached. Nothing of note has changed since last Friday. The January superuser PW expired.
Symptoms:
1/13: Alarm 2.2609: Initialization failed, Axis MtPPThetaSys2 could not be initialized (IMG_4034.jpg). A warning preceded this alarm by a day or two.
This alarm state lasted several days, maybe a week. After manually spinning the bond head tip, running Theta Axis calibration, and running the initialization routine repeatedly, the 2.2609 alarm resolved itself and the machine would successfully initialize.
After the theta initialization alarm was resolved, the pickup tip was rotated off center about 4 degrees (picture attached). The PU tip is no longer aligned with the PP tool locating pins and cannot pick tools up. The machine provides a message to manually place the tip on the bond head. This worked until yesterday. Currently, the machine does not recognize a tip manually placed onto the bond head. Increased vacuum did not resolve the issue. I have verified the tip is firmly in place. Maybe it is the vacuum switch but odd it decided to fail now. There are no hose leaks I can see or hear. I need to trace this farther upstream.
Currently, I need February’s superuser PW so I can recalibrate the bond head tip back to zero degrees. A request for the PW was sent to Besi. I have the UC Calibration tool on hand for this. Once that is resolved, the issue of the PU tip not being recognized by the machine remains. I am cautiously optimistic this will resolve itself or a root cause will be found.
Lastly, it appears the air bearing in the bond head is good. I push it up and it goes down by itself, no sticking. IMG_4116 shows the TD sensor value.
Thank you again for your time on this. I really appreciate the support. I can provide more details as needed. I did not attach videos due to file size.
Best regards,
Dave Kellogg | Process Engineer
Northrop Grumman | Mission Systems
C: 858-860-9985 | david.kellogg@ngc.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 5:13 PM
To: Werland, Jim [US] (MS) <jim.werland@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; White, Mike [US] (MS) <Michael.A.White@ngc.com>
Subject: EXT :NGC San Diego Besi Machine SupportHi Jim,
Thanks for the intro. Looking forward to the details from Dave so we can get started. Here are a few things that may be helpful for me to understand what the issue:
- Machine Serial number and configuration (images would be helpful so I know what you in the machine)
- Description of the problem
- Screenshot of the errors
- Logfile
Thanks,
Chris
Christopher Berger
On Thu, Feb 5, 2026 at 17:48 PM Jim [US] (MS) Werland wrote:
Hi Christopher,
Thanks for your willingness to support our Besi machine that is currently non-operational. I’m copying our process engineer, Dave Kellogg, who can provide more technical details related to the issues we’re experiencing.
Dave, please provide a quick summary of the current situation.
--Jim
JIM WERLAND | Director, NIC San Diego Manufacturing Engineering
Northrop Grumman Corporation | Mission Systems
O: 858-592-3288 | C: 858-735-1286 | jim.werland@ngc.com
--
Christopher Berger
--
Christopher Berger
--
Christopher Berger
--
Christopher Berger
--Christopher Berger
by Chris Berger - 04:31 - 17 Feb 2026 -
New payment request from HarshCo LLC - invoice 17962
QuickBooks
Your invoice is ready!
BALANCE DUE$756.25View and pay 
Dear Turnpack LLC,
We appreciate your business. Please find your invoice details here. Feel free to contact me if you have any questions.
Have a great day!
Robby Glass
General Manager
HarshCo LLCBill toTurnpack LLC
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Ship toTurnpack LLC
22425 S Scotland Ct, Suite 104
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If no tolerance is given standard tolerance for all parts is +-1/8"View and pay HarshCo LLC7442 E Butherus Dr Scottsdale, AZ 85260(480) 991-3630www.harshcowaterjet.comIf you receive an email that seems fraudulent, please check with the business owner before paying.
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by "HarshCo LLC" <quickbooks@notification.intuit.com> - 04:01 - 17 Feb 2026 -
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