How to Resolve Common AES Response Messages
|
|
Stay connected with us! Join the conversation on social media. |
    
|
|
SUBSCRIBER SERVICES: Subscriber Settings | Remove me from All Subscriptions | Help |
| This is an official email from the U.S. Census Bureau. If you have any questions or comments, please contact us (http://www.census.gov/about/contact-us.html). |
Mouser Electronics, Inc. - Invoice 90922094
Good morning,
Receipt for payment is below:
Detail Credit Card Charges
Transaction ID: U305FFB-I90922094 CAR: devon.jones
Date: 07/20/26 09:23:04 TYP: OGW
Contact Name: LORENA CARRILLO Phone #: 480 331 1878
Profile ID: UP1037390 Charge Total: 150.81 USD
Invoices Amount CUR
90922094 150.81 USD
Thank you,
|
Devon
Jones, Customer Accounts Representative I |
From: Turnpack LLC <info@turnpack.com>
Sent: Friday, July 17, 2026 11:45 AM
To: Americas Accts <Americas.Accts@mouser.com>
Subject: FW: Mouser Electronics, Inc. Invoice 90922094 for your Purchase Order PO26241793
--Sent by External Sender: info@turnpack.com
Charge card on file XX1004
Thank you for your time,
Lorena Carrillo
From: Mouser Order Update <payments@mouser.com>
Sent: Tuesday, June 16, 2026 6:23 PM
To: ap@turnpack.com
Subject: Mouser Electronics, Inc. Invoice 90922094 for your Purchase Order PO26241793
|
|||||||||||||||||
CONFIDENTIALITY. This electronic mail and any files transmitted with it may contain information proprietary to Mouser Electronics, Inc. or one of its subsidiaries or affiliates, and are intended solely for the use of the individual or entity to whom they are
addressed, shall be maintained in confidence and not disclosed to third parties without the written consent of the sender. If you are not the intended recipient or the person responsible for delivering the electronic mail to the intended recipient, be advised
that you have received this electronic mail in error and that any use, dissemination, forwarding, printing, or copying of this electronic mail is strictly prohibited. If you have received this electronic mail in error, please immediately notify the sender
by return mail. Thank you for your compliance.
Hi Christopher, good morning, can you please update and share status?
Thanks.
From: Rodarte, Federico - MEX
Sent: Monday, July 13, 2026 7:27 AM
To: Sosa, Rosa - MX; Christopher Berger
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX; Velazquez, Kevin - MEX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Christopher, good morning, can you please update and share status?
Thanks.
From: Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>
Sent: Friday, June 26, 2026 2:30 PM
To: Rodarte, Federico - MEX; Christopher Berger
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX; Velazquez, Kevin - MEX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Good afternoon,
We need certificate of origin, value, and technical data sheet.
Thanks.
From: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Sent: Friday, June 26, 2026 2:25 PM
To: Christopher Berger; Sosa, Rosa - MX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Thanks Christopher, Customs clearance usually takes no more than 2 days (Rosa Sosa to confirm timing and needs of information in advance).
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, June 26, 2026 1:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
The machine is built and the new control system is installed. Two things remain: we're finishing commissioning of that control system — the motion tuning, recipe setup, and final functional testing on the actual machine — and one last hardware item, the antistatic
lid, which installs last and is due in early next week. This control system is the new Beckhoff platform that replaces the obsolete design, and I won't ship until it runs as needed on your floor. We are close to wrapping up.
Because I've given your team enough moving ship dates, I commit to what I control directly and can prove: I will be on-site at your plant to finish installation, commission the machine, and train your operators myself.
I am booking travel today to be on-site the week of July 27. I'll forward my flight itinerary once ticketed so you can see it's firm. The machine docks out ahead of that, and I'll send the exact ship date the moment it's crated.
One ask so we can lock my exact on-site days together: since your team handles the El Paso-to-Juarez importation through WTS, can you confirm your typical clearance and cross time from the broker? If the machine clears earlier than expected, I'll move my trip
up — I'd rather be there the week of July 20th or 13th.
I will finish this last stretch correctly and close it out in person.
Chris
On Thu, Jun 25, 2026 at 2:51 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Cristopher, any update?
Thanks
From: Rodarte, Federico - MEX
Sent: Monday, June 22, 2026 8:30 AM
To: 'Christopher Berger'
Cc: 'Info at Turnpack'; 'LLC SO2524915 Turnpack'; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Christopher, good morning, anxious to see this week update to stay on target 06/26?
Also asking what do you need from our side in regards of the “Installation and Training” plan?
Thanks, please advise…
From: Rodarte, Federico - MEX
Sent: Monday, June 8, 2026 9:23 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Excellent, thanks!
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, June 8, 2026 9:19 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Attached is the updated project schedule. We are still on target for the 06/26 ship date. This week will be critical as we finalize motor integration testing. I will provide another update on Friday.
Chris
On Tue, May 19, 2026 at 6:19 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Thanks for the update.
Regards
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 19, 2026 7:15 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
Attached is the updated project schedule (Rev. 2) reflecting last Week's progress. Every long-lead item is confirmed and on plan:
- Beckhoff hardware: confirmed arrival this week
- Applied Motion motor: confirmed by 5/25
- Antistatic lid: ordered, 4-week lead, ships direct to AZ for final install
- Chicago Dial Indicators: confirmed arrival before 6/1
- Coatings: shipping to vendor this week
- CAD released for in-house parts, fabrication in progress
6/26/2026 ship to your WTS broker in El Paso remains the committed date.
Next update is Friday, 5/22, focusing on the Beckhoff bench code dev kickoff and the Applied Motion motor arrival.
Chris
On Mon, May 11, 2026 at 5:27 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
- The original X-stage drive motor is obsolete and the supplier's last-time-buy did not materialize. We have redesigned the motion control around Applied Motion drive motors and a Beckhoff industrial PC with touchscreen HMI. This permanently eliminates the obsolescence risk and adds two capabilities the original Midas design did not have: touchscreen operation and recipe management.
- Beckhoff hardware arrives in-house this week, which lets us develop the PLC, HMI, and recipe code on the bench in parallel with mechanical assembly at our build partner's shop. On-machine integration is therefore compressed to one week of motion tuning and commissioning.
- All other components have been received, are on order with confirmed dates, or are moving through machining and coating this week.
I am chasing four items today and will close them out in Friday's update:
- Applied Motion supplier ship date confirmation
- Antistatic lid PO placement and lead time
- Chicago Dial Indicator items (PO26121668) confirmed ETA
- Beckhoff arrival confirmation upon receipt this week
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher BergerPhone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Powered by Odoo
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
|
|
|
|
|
Dear Customer,
Based on your usage through July 18, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your August bill is projected to be approximately $565.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
| Find us on: |
|
|
|
|
The Home Depot
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Starlink Support Ticket #TIK-DF-10665733-86176-88
You Have a New MessageA member of our customer support team has responded to your support ticket TIK-DF-10665733-86176-88. Sign in to your account to reply.
Space Exploration Technologies Corp | 1 Rocket Road, Hawthorne, CA 90250 |
Starlink Support Ticket #TIK-DF-10665733-86176-88
You Have a New MessageA member of our customer support team has responded to your support ticket TIK-DF-10665733-86176-88. Sign in to your account to reply.
Space Exploration Technologies Corp | 1 Rocket Road, Hawthorne, CA 90250 |
Dear Customer,
Based on your usage through July 17, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your August bill is projected to be approximately $580.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
| Find us on: |
|
|
|
|
Informed Delivery
|
|||||||||||||||||||||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||
| |||||||||||||||||||||||
Christopher Berger placed this order. | |||||||||||||||||||||||
| |||||||||||||||||||||||
| |||||||||||||||||||||||
| |||||||||||||||||||||||
| Federal ID 36-1458720 | |||||||||||||||||||||||
|
|
|
|
| You have received a new order. | |
| ANID: AN11063961024 | |
| Customer | Abbott Laboratories |
| Order No. | 4100117914 |
| Order Date | 17 Jul 2026 6:44:13 PM GMT-05:00 |
| Supplier | TURNKEY PACKAGING SOLUTIONS, LLC |
| Total amount | $1,599.00 USD |
| Log in to SAP Business Network for more information about this order. | |
Hi Turnpack,
Someone from your team visited our site recently, so let me make this easy: let’s chat for 15 minutes on Monday and I'll tell you exactly where companies like yours are exposed. Here's what we'd cover:
CMMC readiness. Level 2 language is hitting flow-down contracts from primes like the ones you serve. In one call, I can tell you whether your current setup would pass an assessment, and what the top 3 gaps typically are for machine builders.
Ransomware exposure. Manufacturers are the #1 target, and attackers hit backups first. Ask me one question on the call: "Are our backups immutable?" If you don't know the answer, that's the reason to book.
Remote access risk. Every remote diagnostics connection into a production floor is a doorway. I'll show you how to keep it a support feature instead of a liability clause.
Here's my ask: reply with a time that works this week or next, or book directly here: [calendar link]. If a call's too much, just reply "send it" and I'll email you our 1-page CMMC readiness checklist, no meeting required.
Either way, you'll walk away knowing where you stand.
Best regards,
Livana Oweis.
|
|||||||||||||||||||||||||||||||||
|
FedEx
|
Update:
For PO26261823 we got a first estimated ship date back for 8/20.
We pushed back and asked to pull this into earlier August if possible.
The part number change/finalization delayed the final production order entry to earlier this week, which is why we see the initial 8/20 date (5 weeks).
Let’s see if we can pull this in 1-2 weeks.
Do you have a deadline or urgency?
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Chris Keller
Sent: Thursday, July 16, 2026 7:43 AM
To: Christopher Berger <cberger@turnpack.com>
Cc: Info at Turnpack <info@turnpack.com>; Jayna Hanselman <jaynah@msitec.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: RE: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Hi Chris
Correct on PO26211760 (7/23 ship date+transit)
Now confirming ship date for PO26261823.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, July 16, 2026 7:25 AM
To: Chris Keller <chrisk@waisales.com>
Cc: Info at Turnpack <info@turnpack.com>; Jayna Hanselman <jaynah@msitec.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Chris,
Just to ensure we are all referencing the same order information:
- PO26211760: 300mm x 200mm x 100mm -> new ship date 07/23 + transit time?
- PO26261823: 600mm x 300mm x 150mm -> ship date 07/31 (using 4 week lead time estimate) + transit time?
Chris
On Thu, Jul 16, 2026 at 7:17 AM Chris Keller <chrisk@waisales.com> wrote:
All, we pinged Toyo for tracking information and have the following update this morning:
We're sorry to inform you that this shipment has been postponed to July 23 due to a shortage of the MAS-bracket and motor mount. Please rest assured we are closely following up and doing our best to have the goods ready for shipment as soon as possible.
We've let Toyo know we'd prefer to be informed upfront on delivery delays moving forward.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Chris Keller
Sent: Wednesday, July 15, 2026 8:30 AM
To: Info at Turnpack <info@turnpack.com>; Jayna Hanselman <jaynah@msitec.com>
Cc: Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; Christopher Berger <cberger@turnpack.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: RE: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Hi Jayna
Did you receive tracking info from Toyo yet?
I just pinged Cindy and Eric at factory to send over in case you have not seen it yet.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 14, 2026 5:32 PM
To: Jayna Hanselman <jaynah@msitec.com>
Cc: Chris Keller <chrisk@waisales.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; Christopher Berger <cberger@turnpack.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
You don't often get email from info@turnpack.com. Learn why this is important
Hello team, any update on this order?
Respectfully,
Lorena Carrillo
On Mon, Jul 6, 2026, 9:54 AM Jayna Hanselman <jaynah@msitec.com> wrote:
Thank you, Chris!
Jayna Hanselman| Account Coordinator
MSI TEC
p: 602-426-1333
w: msitec.com
From: Chris Keller <chrisk@waisales.com>
Sent: Monday, July 6, 2026 9:30 AM
To: Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; 'Christopher Berger' <cberger@turnpack.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>; Jayna Hanselman <jaynah@msitec.com>
Subject: RE: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Hey guys
Hope everyone had a nice holiday weekend.
The ship date from production team was then confirmed July 16, but we have asked them to expedite the order, and they are now targeting shipment on July 10.
We will keep you posted if there any changes. Thanks.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Lorena Carrillo <lcarrillo@turnpack.com>
Sent: Thursday, July 2, 2026 12:29 PM
To: 'Mario Garcia' <mario.garcia@msitec.com>; 'Christopher Berger' <cberger@turnpack.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>; Chris Keller <chrisk@waisales.com>
Subject: RE: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Hello Team please see updated ship date for these parts.
Thank you for your time,
Lorena Carrillo
From: Mario Garcia <mario.garcia@msitec.com>
Sent: Monday, June 29, 2026 6:14 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>; Chris Keller <chrisk@waisales.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: RE: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Chris,
These are meant to work with the 60mm frame Omron motor below; image received by Brandon last week
Omron Motor [Shaft Diameter = 11mm]:
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, June 29, 2026 4:11 PM
To: Mario Garcia <mario.garcia@msitec.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>; Chris Keller <chrisk@waisales.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Thanks Mario. These will also work with the Omron motors, correct?
@Lorena Carrillo If Mario confirms please proceed and place the order. I will create the project to assign this to.
Chris
On Mon, Jun 29, 2026 at 4:07 PM Mario Garcia <mario.garcia@msitec.com> wrote:
Brandon,
You can proceed with same pricing as before. After we get a Purchase order, TOYO will generate drawings for you to approve. Shipping after receipt of order is about 4 weeks.
X: GLTH12-L12-600-BL-Y40-C4P2
Price: $1,970 each + 10% Tariff
Y: GLTH8-L12-300-BL-Y20-C4P2
Price: $1,167 each+ 10% Tariff
Z: GLTH5-L6-150-BC-Y10B-C4P2
Price: $970 each + 10% Tariff
Estimated Shipping for QTY(1) each above is ~$250 total
4 week Lead Time
MARIO GARCIA | FIELD AUTOMATION ENGINEER
MSITEC
p: 602.426.1333 | c: 480.299.4701
w: msitec.com
From: Brandon Benavidez <bbenavidez@turnpack.com>
Sent: Tuesday, June 23, 2026 8:32 AM
To: Chris Keller <chrisk@waisales.com>; Mario Garcia <mario.garcia@msitec.com>
Cc: Christopher Berger <cberger@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: Updates/Status: 24x36 Factory Robot order placed? 19x20 Factory Lab ship date?
Chris/Mario,
Yesterday, we were able to look more closely at the 24" x 36" [FactoryRobot] machine and found one small change we'd like to make. When you get a chance, please update the quote to include the following changes (including those needed for the appropriate motor mounting). Since this is just for the actuators, can you ensure they will work with our current Omron motors? The CAD I currently have for the actuators lacks the appropriate mounting. I've included the Omron motor drawing below for reference.
Actuator Part Numbers:
X: GLTH12-L12-600-BL-Y40-C4P2
Y: GLTH8-L12-300-BL-Y20-C4P2_0 [Previously was: GLTH8-L12-300-BR-Y20-C4P2_0]
Z: GLTH5-L6-150-BC-Y10B-C4P2_0
Omron Motor [Shaft Diameter = 11mm]:
Please let us know if you need anything additional. Thank you
Best regards,
Brandon Benavidez - Mechanical Engineer
Turnpack, LLC
Phone #: 1 (480) 276-2897
On Mon, Jun 22, 2026 at 6:53 AM Chris Keller <chrisk@waisales.com> wrote:
Hello all
The estimated ship date from Toyo for the ordered actuators for 19”x20” FactoryLab is 7/11.
@Mario Garcia – Cindy at Toyo will have tracking on/by July 11th.
@Christopher Berger/@Lorena Carrillo – did you place the PO for the actuators for 24”x36” FactoryRobot with MSI on Friday?
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Chris Keller
Sent: Friday, June 19, 2026 11:00 AM
To: Christopher Berger <cberger@turnpack.com>
Cc: Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: RE: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Good to hear on the 24” x 36”.
Totally understand the time constraint issue.
Checking on that PO placed on 6/10 and will provide delivery update by Monday.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, June 18, 2026 9:40 AM
To: Chris Keller <chrisk@waisales.com>
Cc: Lorena Carrillo <lcarrillo@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
The 24" x 36" will be finalized tomorrow. For the last two weeks we had 0 availability to work on this project and I had hoped to get the orders in before.
Can you confirm that order PO26211760, placed on 06/10 for the 21" x 19" is being processed and still expected to arrive on 07/08?
Chris
On Wed, Jun 17, 2026 at 9:13 AM Chris Keller <chrisk@waisales.com> wrote:
Thanks for the reply and update Lorena.
@'Christopher Berger' is the one to approve.
From: Lorena Carrillo <lcarrillo@turnpack.com>
Sent: Tuesday, June 16, 2026 6:12 PM
To: Chris Keller <chrisk@waisales.com>; 'Christopher Berger' <cberger@turnpack.com>; 'Mario Garcia' <mario.garcia@msitec.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>
Subject: RE: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Hi no I have not placed the PO yet. Please confirm final approval.
Thank you for your time,
Lorena Carrillo
From: Chris Keller <chrisk@waisales.com>
Sent: Tuesday, June 16, 2026 7:25 AM
To: Christopher Berger <cberger@turnpack.com>; Mario Garcia <mario.garcia@msitec.com>
Cc: Brandon Benavidez <bbenavidez@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: RE: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Good morning Chris and team,
Have you placed the below order with Mario/MSI TEC?
With this, we should have the two XYZ systems (19x20” and 24x36” — Factory Lab and Factory Robot) covered.
I’ll check on delivery dates with Toyo today.
The remaining item is the FactoryCube XXYY. I’ll send a separate note on that shortly.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, June 10, 2026 9:28 AM
To: Mario Garcia <mario.garcia@msitec.com>
Cc: Chris Keller <chrisk@waisales.com>; Brandon Benavidez <bbenavidez@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Mario,
we'll place the order for these stages by tomorrow:
X: GLTH12-L12-600-BL-Y40-C4P2
Price: $1,970 each + 10% Tariff
Y: GLTH8-L12-300-BR-Y20-C4P2
Price: $1,167 each+ 10% Tariff
Z: GLTH5-L6-150-BC-Y10B-C4P2
Price: $970 each + 10% Tariff
Estimated Shipping for QTY(1) each above is ~$250 total
4 week Lead Time
Chris
On Mon, Jun 8, 2026 at 4:00 PM Mario Garcia <mario.garcia@msitec.com> wrote:
Chris,
Pricing below for Actuators Only. I do also provide a ball park price on a MultiAxisSystem version. If its within budget, we can send you a formal quote and 3D file for the MultiAxis System; we need commitment from the customer of an upcoming purchase as this take some engineering time to prepare.
X: GLTH12-L12-600-BL-Y40-C4P2
Price: $1,970 each + 10% Tariff
Y: GLTH8-L12-300-BR-Y20-C4P2
Price: $1,167 each+ 10% Tariff
Z: GLTH5-L6-150-BC-Y10B-C4P2
Price: $970 each + 10% Tariff
Estimated Shipping for QTY(1) each above is ~$250 total
4 week Lead Time
Multi Axis System Price ~$5,300 + 10% Tariff + $500 Shipping 5 to 6 weeks Lead Time.
Catalog Download Ball Screw Linear Actuator - GLTH Series
MARIO GARCIA | FIELD AUTOMATION ENGINEER
MSITEC
p: 602.426.1333 | c: 480.299.4701
w: msitec.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, June 8, 2026 7:21 AM
To: Chris Keller <chrisk@waisales.com>
Cc: Mario Garcia <mario.garcia@msitec.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Chris,
for the 36"x24" Cantilever gantry the way I see this is:
X: GLTH12-L12-600-BL-Y40-C4P2Y: GLTH8-L12-300-BR-Y20-C4P2
Z: GLTH5-L6-150-BC-Y10B-C4P2
I picked Yaskawa motors but for the time being, I guess we'll buy without motors and single stages. I didn't see on the website where it would show me the specs for these stages. Can you send them to me?
Chris
On Fri, Jun 5, 2026 at 10:08 AM Chris Keller <chrisk@waisales.com> wrote:
Sounds good, please let us know if anything is unclear, we know you need this quickly, you mentioned this one is more urgent than the 19X20” Factory Lab…
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, June 4, 2026 10:59 AM
To: Chris Keller <chrisk@waisales.com>
Cc: Mario Garcia <mario.garcia@msitec.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Chris,
We are looking at the CAD today and hopefully will have an answer EOD. We must attach the motors to these part numbers to determine the full length before making a decision.
Chris
On Thu, Jun 4, 2026 at 7:50 AM Chris Keller <chrisk@waisales.com> wrote:
Hi Chris
Please verify the open bullets today so we can complete the part number and issue correct quote
We have pricing ready and can send as soon as you confirm.
Chris Keller
Western Automation
AZ & NV
602. 802.5061 | Mobile
949. 859.6988 | Office
From: doug@toyorobot.com <doug@toyorobot.com>
Sent: Wednesday, June 3, 2026 5:02 PM
To: Sacha Marcroft <sacham@waisales.com>; 'Christopher Berger' <cberger@turnpack.com>
Cc: 'Mario Garcia' <mario.garcia@msitec.com>; Chris Keller <chrisk@waisales.com>; 'Brandon Benavidez' <bbenavidez@turnpack.com>; 'Lorena Carrillo' <lcarrillo@turnpack.com>; 'TOYO TA1' <ta1@toyorobot.com>; 'Eric Zeng' <ericzeng@toyorobotics.com>; 'Doug Kiernan' <doug@toyorobotics.com>
Subject: 24x36 Factory Robot - RE: Place holder for todays call - second system with Motors and Drives
Chris B,
As a follow up to our meeting today.
Here are options for a 24x36 envelope cantilvered system.
Standard actuator leadtime ~3-4 weeks
Create MAS Kit +1-2 weeks.
Catalog section attached.
You can download models here – https://toyo.partcommunity.com/
GLTH12-L?-600-B?-M40-E5
Pick lead, 6, 12, 24mm
600mm stroke = 873mm (34.3”) OAL
Confirm motor position, BL/BR/BM
Confirm motor mount
GLTH8-L?-300-B?-M40-E5
Pick lead, 6, 12, 24mm
300mm stroke = 592mm (23.3”) OAL
Confirm motor position, BL/BR/BM
Confirm motor mount
GLTH5-L?-150-B?-M40-E5
Pick lead, 2, 6, 12, 20mm
Confirm motor position, BL/BR/BM – do you need parallel mount or is in-line, BC okay?
Confirm motor mount
Do you want any limit or home sensors?
Regards,
Doug KiernanTOYO Automation
415.264.9787
*Please note my new email and update your CRM: doug@toyorobotics.com
New TOYO Robotics Americas website going live soon!
From: Sacha Marcroft <sacham@waisales.com>
Sent: Friday, May 22, 2026 11:15 AM
To: Christopher Berger <cberger@turnpack.com>
Cc: Mario Garcia <mario.garcia@msitec.com>; Chris Keller <chrisk@waisales.com>; Brandon Benavidez <bbenavidez@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>; doug@toyorobot.com; TOYO TA1 <ta1@toyorobot.com>; Eric Zeng <ericzeng@toyorobotics.com>
Subject: RE: Place holder for todays call - second system with Motors and Drives
Yeah sure we discussed potentially having a traveler on X so was looking at the clearance. With traveler we don’t need the GTH12 since we are splitting the load. The Gth8 Carriage is 160mm (sorry mentioned 120mm that was incorrect) and Z is roughly 55mm wide. We can add an undriven GTH5 traveler (very smooth) traveler or profile so there is no interfere with Y and Z axis on the traveler side.
Rough concept shows profile rail but we use our actuators as travelers as well.
Sacha Marcroft
VP Motion Division
Western Automation
714-473-4883
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, May 22, 2026 10:45 AM
To: Sacha Marcroft <sacham@waisales.com>
Cc: Mario Garcia <mario.garcia@msitec.com>; Chris Keller <chrisk@waisales.com>; Brandon Benavidez <bbenavidez@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>; doug@toyorobot.com; TOYO TA1 <ta1@toyorobot.com>; Eric Zeng <ericzeng@toyorobotics.com>
Subject: Re: Place holder for todays call - second system with Motors and Drives
Thanks Sacha. Looking at the model and your email you are proposing a T-style gantry which we would prefer for clearance reasons but can you briefly explain what you mean by this bullet point?
- GTH8 with motor wrap and 600mm travel is 35” long. Carriage is 120mm and the Width 80mm so traveler or X’ would fit nicely below.
Thanks
Chris
On Fri, May 22, 2026 at 9:19 AM Sacha Marcroft <sacham@waisales.com> wrote:
Hey Gents,
First pass at the larger T stage. T stage Spec’s below and potential solution stages reviewed. Let me know your initial thoughts then we will move to providing a MAS quote.
Attached is the XY potential using GTH12 on x and GTH8 on Y for the 36”x 24” plate.
- XYZ Ballscrew stages for 36" x 24" baseplate without motors (we have/can get Omron Servo Motors)
- XYZ Ballscrew stages for 36" x 24" baseplate with motors
- MAS Ballscrew system for 36" x 24" with Motors
- Option: Add Linear encoder
36” long axis:
- GTH12 with motor wrap and 600mm travel is 34.4” long
- GTH12 with motor wrap and 650mm travel is 36.35” long
- GTH8 with motor wrap and 600mm travel is 35” long. Carriage is 120mm and the Width 80mm so traveler or X’ would fit nicely below.
24” axis:
- GTH8 with motor wrap and 300mm travel is 23.26” long.
6” Z axis:
- GTH5 with motor wrap and 150mm travel is 14.25” long. With motor wrap we need to consider 60mm motor mount. I am sure they have made one but need to check. The stage is 52mm wide model shows a 100w motor
Sacha Marcroft
VP Motion Division
Western Automation
714-473-4883
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, May 21, 2026 3:49 PM
To: Sacha Marcroft <sacham@waisales.com>
Cc: Mario Garcia <mario.garcia@msitec.com>; Chris Keller <chrisk@waisales.com>; Brandon Benavidez <bbenavidez@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: Place holder for todays call - second system with Motors and Drives
Just to summarize this one more time:
- FactoryLab
- XYZ Ballscrew stages for 20" x 19" baseplate without motors (we have/can get Omron Servo Motors) -> We are ready to order
- XYZ Ballscrew stages for 20" x 19" baseplate with motors
- MAS Ballscrew system for 20" x 19" with Motors
- Option: Add Linear encoder
- FactoryCube
- XYZ Gantry Linear stages: 400mm dual Y, 500mm X, 150mm Z
- XYZ Gantry Ballscrew stages: 400mm dual Y, 500mm X, 150mm Z
- XXYY Wafer table: ballscrew 350mm min travel for 12" wafer -> We are ready to order
- Option: Add Linear Encoder to Ballscrew stages
- FactoryRobot:
- XYZ Ballscrew stages for 36" x 24" baseplate without motors (we have/can get Omron Servo Motors)
- XYZ Ballscrew stages for 36" x 24" baseplate with motors
- MAS Ballscrew system for 36" x 24" with Motors
- Option: Add Linear encoder
What we will place orders for depends on lead time and pricing but I am interested to get lead time and pricing for all listed items.
Chris
On Thu, May 21, 2026 at 1:28 PM Sacha Marcroft <sacham@waisales.com> wrote:
Let me know if this time slot fits and if not make recommendations for another slot.
Thanks,
________________________________________________________________________________
Microsoft Teams meeting
Meeting ID: 227 243 475 332 88
Passcode: 7dg33tp2
Dial in by phone
+1 469-998-7643,,99664092# United States, Dallas
Phone conference ID: 996 640 92#
For organizers: Meeting options | Reset dial-in PIN
________________________________________________________________________________
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
CONFIDENTIALITY NOTICE: This e-mail transmission and any documents, files or previous messages attached to it may contain confidential or legally privileged information. If you are not the intended recipient, you are hereby notified that you must not read this transmission and that any disclosure, copying, printing, distribution or use of any of the information contained in or attached to this transmission is strictly prohibited. If you received this transmission in error, please immediately notify the sender by telephone or return e-mail and delete the original transmission and its attachments without reading or saving in any manner.
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
Hi Turnpack,
Someone from your company visited our site recently, and companies like yours usually come looking for one of three reasons, so I'll skip the pitch and get to it:
CMMC. If you're shipping to Lockheed, BAE, or Honeywell, CMMC Level 2 language is now showing up in flow-down contracts, and self-attestation is no longer enough. Most machine builders we talk to have solid engineering discipline but gaps in the paper trail — CUI scoping, access logging, incident response plans. We get defense suppliers assessment-ready without rebuilding their whole environment.
Your IP is the crown jewel, and it's probably under-protected. Machine designs, vision algorithms, customer process recipes, that's decades of engineering value sitting on file servers and workstations. Manufacturers are the #1 ransomware target right now, and attackers specifically go after backups first. Ours are immutable; theirs usually aren't.
Remote diagnostics cuts both ways. Every remote connection into a customer's production floor, or into yours, is a doorway. Segmenting those paths properly is the difference between a support feature and a liability clause in your next contract.
If any of that is why you were on our site, I can be useful in a 15-minute call. If it was something else, tell me what, I'll point you the right direction either way.
Best regards,
|
||||||||||||||||||||||||||||||||||||
|
Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 4:05 PM CDT 07/17/2026.
