Message Threads | Turnpack

RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

You are welcome !

It will ship from Japan to IKO and from IKO to you .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Wednesday, February 25, 2026 3:09 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Thank you and does it ship to you and then us or straight here?

Thank you for your time,

Lorena Carrillo

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Wednesday, February 25, 2026 8:31 AM
To: 'Lorena' <info@turnpack.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena ,

They do have an estimated ship date of 3/30. It might be sooner though. They will confirm with me as soon as the order leaves the factory .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 6:08 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>
Subject: FW: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Hi Ada

Do you happen to have a ship date to you yet or are they drop shipping?

Thank you for your time,

Lorena Carrillo

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Friday, February 13, 2026 11:16 AM
To: 'Info at Turnpack' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

Please see the attached confirmation .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Info at Turnpack <info@turnpack.com>
Sent: Friday, February 13, 2026 1:09 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

If you can send the order confirmation when available that would be great!

Respectfully,
Lorena Carrillo

On Thu, Feb 12, 2026, 12:29 PM Info at Turnpack <info@turnpack.com> wrote:

Great thank you

Respectfully,
Lorena Carrillo

On Thu, Feb 12, 2026, 12:28 PM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Perfect ! I have requested 2day shipping !

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, February 12, 2026 2:25 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Okay great ya we already spoke to them its a 3 week lead time. We are okay with that just ship 2day

Respectfully,
Lorena Carrillo

On Thu, Feb 12, 2026, 12:12 PM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Hi Lorena,

I have processed your order , and I am waiting on MFG to confirm the lead time since these items will be coming from Japan .

I will let you know as soon as I know more.

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, February 12, 2026 2:05 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

I just wanted to follow up

Respectfully,
Lorena Carrillo

On Wed, Feb 11, 2026, 12:47 PM Info at Turnpack <info@turnpack.com> wrote:

Great thanks!

Respectfully,
Lorena Carrillo

On Wed, Feb 11, 2026, 12:46 PM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Hi Lorena,

Thank you for your order!

I will process and send you confirmation shortly .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Wednesday, February 11, 2026 1:37 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Hi Ada, need to place another order for the IKO parts.

Let me know if you have any questions.

Thank you for your time,

Lorena Carrillo

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Thursday, November 13, 2025 10:17 AM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

First item is stock in NJ

Second item Stock in Chicago . How soon you want them ?

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Thursday, November 13, 2025 11:23 AM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

We need to order two more. Can you please get the leadtime? thanks

From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 24, 2025 7:24 AM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

Ok, sooner the better 🤞 we are behind at this point and need them to complete the project.

Maybe shipping 2day would be best.

On Fri, Oct 24, 2025, 6:42 AM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Good morning Lorena ,

We do have an estimated ship date of 10/29. It might be sooner than this date but I will let you know.

I am confirming now with factory !

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Thursday, October 23, 2025 6:59 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Hi Ada, do you have an order confirmation or ship date yet?

Thank you for your time,

Lorena Carrillo

Office Manager

Office: +1 (480) 331-1878

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 1:07 PM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Thank you 😊 glad to hear that !

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, October 21, 2025 4:05 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Okay great! Please proceed. Id rather use you 😊

Thank you for your time,

Lorena Carrillo

Office Manager

Office: +1 (480) 331-1878

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 1:03 PM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Yes , I can give you the price below . I just confirmed with them .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, October 21, 2025 3:59 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Okay it looks like my collegue got a quote at cheaper rates. 94.20 & 118.00 are you able to match other motion locations?

Thank you for your time,

Lorena Carrillo

Office Manager

Office: +1 (480) 331-1878

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 12:55 PM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

Please note:

1 pcs - MAG5C1T1S2 – $100.57 - NJ has 1 pc in stock

1 pcs - LSAGT5R100HS2 - $125.88– Chicago has 2 pcs in stock

Please advise!

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, October 21, 2025 3:20 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

okay thank you. we really need to get this going so if its under $200 please proceed. You can use the PO number attached.

Thank you for your time,

Lorena Carrillo

Office Manager

Office: 480-331-1878
Line: 781-938-0069

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 12:15 PM
To: Lorena <info@turnpack.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena ,

Sorry for the delay ! I am still waiting to hear from MFG . Hopefully I will have the quote later on today .

I just followed up with them again.

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Wednesday, October 15, 2025 8:00 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Please quote

1 ea MAG5C1T1S2

1ea LSAGT5R100HS2

Thank you for your time,

Lorena Carrillo

Office Manager

Office: 480-331-1878
Line: 781-938-0069

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

by Ada Kerxhalli - 03:22 - 25 Feb 2026

4 attachments 4 attachments

Proof Of Insurance

The Hartford

The Hartford Service Center Team

An Important Message from The Hartford

The document you requested is attached. Please contact us if you have any questions or concerns.

Thank you for selecting The Hartford for your business insurance needs.

Sincerely,

The Hartford Services Team

Privacy_Policy | Terms of Use | TheHartford.com | Customer Login | Agent Login

This email was sent to: info@turnpack.com

Attached: CERTIFICATE OF INSURANCE.Pdf

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This email was sent by: The Hartford.
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For Arizona, California, New Hampshire, Texas and Washington, your (or the) specific insurance underwriting company can be easily obtained by viewing the insurance policy document accessed through the link as specified above.

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by "The Hartford" <DoNotReplyCommercial@thehartford.com> - 03:16 - 25 Feb 2026

1 attachments 1 attachments

Proof Of Insurance

The Hartford

The Hartford Service Center Team

An Important Message from The Hartford

The document you requested is attached. Please contact us if you have any questions or concerns.

Thank you for selecting The Hartford for your business insurance needs.

Sincerely,

The Hartford Services Team

Privacy_Policy | Terms of Use | TheHartford.com | Customer Login | Agent Login

This email was sent to: info@turnpack.com

Attached: CERTIFICATE OF INSURANCE.Pdf

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This email was sent by: The Hartford.
3600 Wiseman Blvd. San Antonio, TX 78251, United States © 2026 . All Rights Reserved.

This is a customer service message from The Hartford. For security reasons, we kindly ask that you do not reply to this email. If you have questions regarding your account, please contact us or log in so we can properly verify your identity.

For Arizona, California, New Hampshire, Texas and Washington, your (or the) specific insurance underwriting company can be easily obtained by viewing the insurance policy document accessed through the link as specified above.

******************************************************************************************************
This communication, including attachments, is for the exclusive use of addressee and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies.

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by "The Hartford" <DoNotReplyCommercial@thehartford.com> - 03:16 - 25 Feb 2026

1 attachments 1 attachments

Proof Of Insurance

The Hartford

The Hartford Service Center Team

An Important Message from The Hartford

The document you requested is attached. Please contact us if you have any questions or concerns.

Thank you for selecting The Hartford for your business insurance needs.

Sincerely,

The Hartford Services Team

Privacy_Policy | Terms of Use | TheHartford.com | Customer Login | Agent Login

This email was sent to: info@turnpack.com

Attached: CERTIFICATE OF INSURANCE.Pdf

You'll require Adobe^® Reader in order to open PDF attachments. Download a free version of Adobe^® Reader to your computer.

This email was sent by: The Hartford.
3600 Wiseman Blvd. San Antonio, TX 78251, United States © 2026 . All Rights Reserved.

This is a customer service message from The Hartford. For security reasons, we kindly ask that you do not reply to this email. If you have questions regarding your account, please contact us or log in so we can properly verify your identity.

For Arizona, California, New Hampshire, Texas and Washington, your (or the) specific insurance underwriting company can be easily obtained by viewing the insurance policy document accessed through the link as specified above.

******************************************************************************************************
This communication, including attachments, is for the exclusive use of addressee and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies.

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by "The Hartford" <DoNotReplyCommercial@thehartford.com> - 03:16 - 25 Feb 2026

1 attachments 1 attachments

Proof Of Insurance

The Hartford

The Hartford Service Center Team

An Important Message from The Hartford

The document you requested is attached. Please contact us if you have any questions or concerns.

Thank you for selecting The Hartford for your business insurance needs.

Sincerely,

The Hartford Services Team

Privacy_Policy | Terms of Use | TheHartford.com | Customer Login | Agent Login

This email was sent to: info@turnpack.com

Attached: CERTIFICATE OF INSURANCE.Pdf

You'll require Adobe^® Reader in order to open PDF attachments. Download a free version of Adobe^® Reader to your computer.

This email was sent by: The Hartford.
3600 Wiseman Blvd. San Antonio, TX 78251, United States © 2026 . All Rights Reserved.

This is a customer service message from The Hartford. For security reasons, we kindly ask that you do not reply to this email. If you have questions regarding your account, please contact us or log in so we can properly verify your identity.

For Arizona, California, New Hampshire, Texas and Washington, your (or the) specific insurance underwriting company can be easily obtained by viewing the insurance policy document accessed through the link as specified above.

******************************************************************************************************
This communication, including attachments, is for the exclusive use of addressee and may contain proprietary, confidential and/or privileged information. If you are not the intended recipient, any use, copying, disclosure, dissemination or distribution is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this communication and destroy all copies.

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by "The Hartford" <DoNotReplyCommercial@thehartford.com> - 03:16 - 25 Feb 2026

1 attachments 1 attachments

Your shipment is scheduled for delivery tomorrow 889073572667

FedEx

Hi, Christopher Berger.

Your shipment from Omron Electronics LLC is scheduled for delivery tomorrow.

Scheduled delivery date

Thu 2/26/2026

Estimated between 8:20am and 12:20pm

Take more control of your shipments

Save delivery instructions, get picture proof of delivery, and more.

MANAGE DELIVERY

Some delivery options might not be available on the day of delivery.

Tracking details

Tracking ID

889073572667

From

Omron Electronics LLC
1821 E Grauwyler Road
104-2135
IRVING, TX, US
75061

To

Turnpack
22425 S Scotland Ct
St 104
QUEEN CREEK, AZ, US
85142

Ship date

Wed 2/25/2026 01:53 PM

Number of pieces

1

Total shipment weight

1.00 LB

Service

FedEx Priority Overnight®

TRACK SHIPMENT

Simple shipping starts with clear pricing

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SHIP TODAY

Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 2:01 PM CST 02/25/2026.

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ID 1020

by "FedEx Delivery Manager" <TrackingUpdates@fedex.com> - 03:01 - 25 Feb 2026

Delivered on Order PO26081607: Drill Bits, Socket Head Screws, and Taps

We delivered the drill bits, socket head screws, and taps on order PO26081607 (received by M.Ivan, left at Shipping/Receiving).

by "McMaster-Carr" <la.sales@mcmaster.com> - 12:51 - 25 Feb 2026

1 attachments 1 attachments

Re: Invoice 139162 from A.O.M.

Just so I understand, I will email them to you as well as AP or would you like them to go just to you?

Rochelle Wood

Anodizing of Mesa

1064 W Birchwood Ave.

Mesa, Az. 85210

480-833-6412

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 4:41 PM
To: 'Rochelle Acosta' <rochelle3aom@gmail.com>
Subject: RE: Invoice 139162 from A.O.M.

Ah okay I was just confused because I don’t have this in my email prior to this date. Maybe the emails aren’t coming through, right? Email only is fine for me. I am not always at the office so being able to have them online I perfect. Try sending to info@turnpack.com .

Thank you for your time,

Lorena Carrillo

From: Rochelle Acosta <rochelle3aom@gmail.com>
Sent: Monday, February 23, 2026 8:22 AM
To: Lorena <info@turnpack.com>
Subject: Fw: Invoice 139162 from A.O.M.

Good Morning Lorena,

I have attached a current statement for Turnpack.

We are currently doing both printed and email. A copy is given when the items are picked up/delivered and then I email a copy. The email that I have listed for all invoices to be emailed, is your AP department at ap@turnpack.com.

Thank you, Have a wonderful day.

Rochelle Wood

Anodizing of Mesa

1064 W Birchwood Ave.

Mesa, Az. 85210

480-833-6412

From: jaime wood <jwood7aom@gmail.com>
Sent: Friday, February 20, 2026 12:11 PM
To: Rochelle Acosta <rochelle3aom@gmail.com>
Subject: Fwd: Invoice 139162 from A.O.M.

---------- Forwarded message ---------
From: Lorena <info@turnpack.com>
Date: Fri, Feb 20, 2026, 12:04 PM
Subject: RE: Invoice 139162 from A.O.M.
To: <jwood7aom@gmail.com>

I don’t see this invoice from before but its dated 2/9 is this an old invoice?

Is there a way to get all invoices emailed now instead of printed?

Thank you for your time,

Lorena Carrillo

From: A.O.M. <quickbooks@notification.intuit.com>
Sent: Friday, February 20, 2026 7:53 AM
To: AP@TURNPACK.COM
Subject: Invoice 139162 from A.O.M.

INVOICE 139162

A.O.M.

DUE 03/11/2026

$181.90

Print or save

Powered by QuickBooks

Dear Turnpack LLC.,

Here's your invoice! We appreciate your prompt payment.

Thanks for your business!
A.O.M.

A.O.M.

1064 W. Birchwood Ave. Mesa, AZ 85210

+14808336412

If you receive an email that seems fraudulent, please check with the business owner before paying.

Privacy | Security | Terms of Service

by Rochelle Acosta - 12:26 - 25 Feb 2026

RE: How many inbound leads did Birch Manufacturing generate in January?

Hi,

Circling back on the last mail.

We have helped businesses get more qualified RFQs in 3-4 weeks by:

Finding the exact product terms buyers use when they’re ready to purchase
publishing clear product and spec pages so buyers trust what they see
Sending serious buyers straight to your RFQ/quote form

Happy to share more if useful.

And don’t forget to reply “Yes” if you want the FREE AI analysis for Birch Manufacturing that I mentioned in the previous mail.

Best,

Harry

Unsubscribe

On Mon, Feb 23, 2026 at 02:36 PM UTC Harry Adam harry.adam@websitlead.com> wrote:

Hi,

Just checking in. I know February plans are in full swing.

But remember - businesses that improve organic & AI search visibility often see 20-50% more organic traffic in 6-12 weeks.
I can send a FREE AI snapshot for Birch Manufacturing showing search demand, competitor ranks, and quick actions to capture that share.

Reply “Yes” and I’ll send it.

Best,
Harry

Unsubscribe

On Fri, Feb 20, 2026 at 02:35 PM UTC Harry Adam harry.adam@websitlead.com> wrote:

Hi,

Quick question, would doubling or tripling your organic leads in Q1 make sense for Birch Manufacturing?

We helped John Maye Packaging in Wisconsin bring in 17 new inbound leads in just one month without paid ads after implementing a focused SEO strategy.

As a first step, I can run a complimentary AI analysis for Birch Manufacturing and share:

• Monthly buyer search demand for your key products.
• Your current visibility compared to competitors?
• Quick wins to boost inbound leads this quarter.

Would you like me to send over the report?

Best,
Harry

Unsubscribe

by "Harry Adam" <harry.adam@websitlead.com> - 11:42 - 25 Feb 2026

RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena ,

They do have an estimated ship date of 3/30. It might be sooner though. They will confirm with me as soon as the order leaves the factory .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 6:08 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Cc: 'Brandon Benavidez' <bbenavidez@turnpack.com>
Subject: FW: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Hi Ada

Do you happen to have a ship date to you yet or are they drop shipping?

Thank you for your time,

Lorena Carrillo

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Friday, February 13, 2026 11:16 AM
To: 'Info at Turnpack' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

Please see the attached confirmation .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Info at Turnpack <info@turnpack.com>
Sent: Friday, February 13, 2026 1:09 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

If you can send the order confirmation when available that would be great!

Respectfully,
Lorena Carrillo

On Thu, Feb 12, 2026, 12:29 PM Info at Turnpack <info@turnpack.com> wrote:

Great thank you

Respectfully,
Lorena Carrillo

On Thu, Feb 12, 2026, 12:28 PM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Perfect ! I have requested 2day shipping !

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, February 12, 2026 2:25 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Okay great ya we already spoke to them its a 3 week lead time. We are okay with that just ship 2day

Respectfully,
Lorena Carrillo

On Thu, Feb 12, 2026, 12:12 PM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Hi Lorena,

I have processed your order , and I am waiting on MFG to confirm the lead time since these items will be coming from Japan .

I will let you know as soon as I know more.

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, February 12, 2026 2:05 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

I just wanted to follow up

Respectfully,
Lorena Carrillo

On Wed, Feb 11, 2026, 12:47 PM Info at Turnpack <info@turnpack.com> wrote:

Great thanks!

Respectfully,
Lorena Carrillo

On Wed, Feb 11, 2026, 12:46 PM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Hi Lorena,

Thank you for your order!

I will process and send you confirmation shortly .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Wednesday, February 11, 2026 1:37 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Hi Ada, need to place another order for the IKO parts.

Let me know if you have any questions.

Thank you for your time,

Lorena Carrillo

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Thursday, November 13, 2025 10:17 AM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

First item is stock in NJ

Second item Stock in Chicago . How soon you want them ?

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Thursday, November 13, 2025 11:23 AM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

We need to order two more. Can you please get the leadtime? thanks

From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 24, 2025 7:24 AM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

Ok, sooner the better 🤞 we are behind at this point and need them to complete the project.

Maybe shipping 2day would be best.

On Fri, Oct 24, 2025, 6:42 AM Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com> wrote:

Good morning Lorena ,

We do have an estimated ship date of 10/29. It might be sooner than this date but I will let you know.

I am confirming now with factory !

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Thursday, October 23, 2025 6:59 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Hi Ada, do you have an order confirmation or ship date yet?

Thank you for your time,

Lorena Carrillo

Office Manager

Office: +1 (480) 331-1878

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 1:07 PM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Thank you 😊 glad to hear that !

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, October 21, 2025 4:05 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Okay great! Please proceed. Id rather use you 😊

Thank you for your time,

Lorena Carrillo

Office Manager

Office: +1 (480) 331-1878

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 1:03 PM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Yes , I can give you the price below . I just confirmed with them .

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, October 21, 2025 3:59 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Okay it looks like my collegue got a quote at cheaper rates. 94.20 & 118.00 are you able to match other motion locations?

Thank you for your time,

Lorena Carrillo

Office Manager

Office: +1 (480) 331-1878

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 12:55 PM
To: 'Lorena' <info@turnpack.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena,

Please note:

1 pcs - MAG5C1T1S2 – $100.57 - NJ has 1 pc in stock

1 pcs - LSAGT5R100HS2 - $125.88– Chicago has 2 pcs in stock

Please advise!

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Tuesday, October 21, 2025 3:20 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: RE: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

okay thank you. we really need to get this going so if its under $200 please proceed. You can use the PO number attached.

Thank you for your time,

Lorena Carrillo

Office Manager

Office: 480-331-1878
Line: 781-938-0069

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

From: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Sent: Tuesday, October 21, 2025 12:15 PM
To: Lorena <info@turnpack.com>
Subject: Re: [EXT] IKO Quote Acct: 18739BOS

Hi Lorena ,

Sorry for the delay ! I am still waiting to hear from MFG . Hopefully I will have the quote later on today .

I just followed up with them again.

Thanks

Ada

Ada Kerxhalli

Cust Serv Rep

545 GREAT RD

LITTLETON, MA 01460
T:978-431-1878
Ada.Kerxhalli@ai.motion.com | www.ai.motion.com

This e-mail and any attachments may contain confidential information that is proprietary, privileged, and protected by applicable laws. If you have received this message in error and are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy this e-mail, any attachments or copies therein forthwith. Please notify the sender immediately by e-mail if you have received this e-mail in error.

From: Lorena <info@turnpack.com>
Sent: Wednesday, October 15, 2025 8:00 PM
To: Ada Kerxhalli <Ada.Kerxhalli@ai.motion.com>
Subject: [EXT] IKO Quote Acct: 18739BOS

External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.

Please quote

1 ea MAG5C1T1S2

1ea LSAGT5R100HS2

Thank you for your time,

Lorena Carrillo

Office Manager

Office: 480-331-1878
Line: 781-938-0069

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

by Ada Kerxhalli - 10:37 - 25 Feb 2026

4 attachments 4 attachments

RE: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Morning Chris –

Some quick directions since coming to our campus for the first time can be a little confusing…. Once you turn onto Innovation Dr from Rancho Carmel Dr, continue through the first light (Scripps Driveway) and follow the road around the bend until you see the main entrance for Northrop Grumman on the LH side. From there, go past the guard tower (will not be manned) and follow signs for visitor parking. Walk into the main entrance, behind the flagpole / turnaround. If you let the security guard know you’re there for David Kellogg, they’ll begin processing your badge and contact Dave.

Thanks!

Mike

MICHAEL WHITE | San Diego Manufacturing Engineering Manager

Northrop Grumman Corporation | Mission Systems

O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, February 24, 2026 4:52 PM
To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
Subject: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Sounds good. I'll see you in the morning.

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

On Tue, Feb 24, 2026, 4:51 PM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

Hi Chris –

We’d still like for you to come out, please. If nothing else, we’d appreciate your expertise to give our machine a good ‘once over’ and share knowledge with us.

Thanks!

Mike

MICHAEL WHITE | San Diego Manufacturing Engineering Manager

Northrop Grumman Corporation | Mission Systems

O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, February 24, 2026 4:49 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
Subject: EXT :Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Ok great. I have travel booked but if you want to cancel that works too, I'd still have to invoice for non refundable travel though. Let me know in the next 15min.

Chris

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

On Tue, Feb 24, 2026, 4:47 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Chris,

From your text, this worked: “When you log in as super user you should see a button for Mini BMC Cavity Position”

Auto-calibration is complete. I need to adjust Theta zero position to match the tools’ locating pins. Then a full system backup and we will see if we have issues with production.

Dave

Get Outlook for iOS

From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Sent: Tuesday, February 24, 2026 3:31:00 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
Subject: Re: EXT :Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Hi Chris,

Great. Please text me at 8588609985 when you get here.

I have the correct TD Tool and used it for the auto-calibration. Trying a Z height change. The other tool was longer so logically the correct tool will stop short.

Dave

Get Outlook for iOS

From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, February 24, 2026 3:16:27 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
Subject: EXT :Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Hi David, Mike,

I'll be there tomorrow between 8:00-8:30am.

Regarding the TD tool, I thought you located the correct one? If you didn't find it, please let me know; otherwise, I'll have to figure something out.

Chris

On Tue, Feb 24, 2026 at 4:11 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Chris,

Thanks for sending those messages. I am back in the office today.

I think the TD pickup Z position for the chip is off because we were using a non-standard TD tool. The machine is programmed for the longer TD tool.

I am headed out to change this Z value slightly to see if it will change the Z position. If it does my plan is to reduce the Z height until it touches and picks up the chip.

Please let me know your ETA tomorrow. As Mike said, just bring an ID. I must escort you while you are here, but we will be in a regular production area.

Thank you,

Dave

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, February 18, 2026 2:21 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
Subject: EXT :Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Dave,

I sent you a text message to check if you can access an assistant to reteach the cavity position for the BMC chip. This should address the pick-up issue. The mental issue I am having is since we only replaced the bond head I am not sure why it would be off. Even if you get the machine running which is priority #1 I think we should still plan for me to come onsite to do a thorough PM and calibration so we have a known good status of the system.

If you can't get it up and running I can probably be onsite next Wednesday.

Chris

On Wed, Feb 18, 2026 at 11:07 AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Hi Chris,

The issue is the BMC tool stops about 0.020” short of the glass chip. This is the step immediately after I auto cal uses the TD tool to touch off in the BMC and find the circular fiducials.

I tried it over and over, every time the BMC stops short and throws a vacuum sensing error because it thinks it is picking up the chip but is not.

Thank you,

Dave

Get Outlook for iOS

From: White, Mike [US] (MS) <Michael.A.White@ngc.com>
Sent: Wednesday, February 18, 2026 9:47:33 AM
To: Christopher Berger <cberger@turnpack.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
Subject: RE: EXT :Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Hi Chris –

Admittedly, I’m not at all qualified to answer your question, though I’m certainly tracking the logic.

We’re at a critical point where it is imperative we get the machine back up and running ASAP. I know we have discussed the possibility of onsite support in the past. Is that still an option and, if so, could you provide an estimated date and a quote?

Many thanks!

Mike

MICHAEL WHITE | San Diego Manufacturing Engineering Manager

Northrop Grumman Corporation | Mission Systems

O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, February 18, 2026 8:21 AM
To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
Subject: EXT :Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Mike,

No worries. I just realized I typed up a reply to Dave last night in the text message but then got distracted and never hit send. The fact that it completes the first step with the touchdown tool and then fails the BMC pick-up is strange. Initially Dave didn't have the right Touchdown tool on hand and I can't remember if he did end up finding it. Can you confirm that the autocal is being performed with the below Touchdown tool and not the custom tool you use in production as TD tool.

Chris

On Wed, Feb 18, 2026 at 8:52 AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

Hi Chris –

Apologies for switching back over to e-mail (Dave informed me yesterday that you two were texting at this point), but Dave is out for a few days and I wanted to run a theory by you on the latest discovery on the machine. I’m assuming Dave let you know that he’s found the issue to be something to do with Z-axis. It’s not so much that the machine won’t pick up the chrome/glass chip due to vacuum (it will hold the part just fine if held directly to the nozzle, I’m told), but that the nozzle isn’t making contact with the chip.

The chip we are using is an older Besi PN, 04101310101. I’m told Besi has discontinued that part, with the new PN being 5001-9311. Long shot, but is there any chance there is a physical difference between the old and new part (thickness, maybe?) that could be contributing to this?

Sorry for the armchair QBing.

Mike

MICHAEL WHITE | San Diego Manufacturing Engineering Manager

Northrop Grumman Corporation | Mission Systems

O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, February 17, 2026 1:27 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
Subject: EXT :Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

David,

Sounds like you either have a vacuum issue for the component vacuum through the bond head or the BMC tool has some damage on it not sealing the vacuum properly when picking the BMC chip from the cavity. The Tool and Component vacuum are two separate lines.

Did you inspect the BMC tool surface?

Chris

On Tue, Feb 17, 2026 at 1:12 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Hi Chris,

Yes, the chip is there. I see what you mean about it having fiducials printed on it so you would know it is there. The chip stuck to my finger so I could lift it off. It is installed properly.

Today is the same as last Thursday. Starting auto-calibration, manually adjusting to the chip fiducials works but the chip is not being picked up. Vacuum on the tip feels strong on the BMC tip but vacuum through the tip does not appear to be enough to lift the chip. I am looking for an air leak. FYI, this machine has a vacuum pump, it does not use the vacuum port on the back of the machine.

Thank you,

Dave

Get Outlook for iOS

From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, February 16, 2026 10:18:53 AM
To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

HI Mike,

To answer your questions yes that is the BMC Chip but from the pictures David sent I think you already have this part. When you look at this image in the email for the part what I was trying to point out is that this chip has fiducials on them and when you look closely you'll see that they are plated onto the glass chip on one side. When this chip is loaded into the cavity on the machine (between the bond force sensor and the mini-BMC plate) it needs to be inserted with the chrome fiducials facing down. (if it's loaded with the chrome facing up you'll get a parallax when the substrate camera performs measurements of the chip on the mini-BMC plate and it will also set the uplooking camera focus height incorrectly).

Hope this helps. You guys did great work on your own, you are almost there.

Chris

On Mon, Feb 16, 2026 at 11:09 AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

All –

As always, thanks so much for your help and diligence on this! We have reached out to our NGC friends in Baltimore and they are sending us the component needed. See attached. Chris, can you confirm the PN Mark is sending us is what we need?

Thanks!

Mike

MICHAEL WHITE | San Diego Manufacturing Engineering Manager

Northrop Grumman Corporation | Mission Systems

O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com

From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Sent: Thursday, February 12, 2026 10:31 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: RE: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Hello Chris,

Your instruction, tool ID picture below and several hours of technical support today are very much appreciated. Thank you for the fantastic support!

You helped me complete all the BH calibration routines today requiring superuser access. The BH appears to be operating as it should be.

Unfortunately, I am still stuck on the last step of auto-calibration and know why. The chip you were telling me was to be picked up from the BMC and placed 10-20 times is not there. There is no one sided chrome piece and I do not recall it ever being there. I will ask our BWI operations if they can send us one. That is the very last step of calibration before testing the tool bank.

There was a glass slide over the force sensor but that shattered last year. I was advised it is not needed and have run force calibration since then with no issues. If I am mistaken and this is the piece you were talking about, please let me know and I can request it. The below statement from the machine basics manual and leads me to think it might be the glass slide I need.

Best regards,

Dave

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 12, 2026 2:54 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

David/Mike,

Sorry took me a bit longer to get the picture. Hope this helps

Chris

On Thu, Feb 12, 2026 at 10:10 AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Hi Chris,

Thank you. The instructions are clear. I will verify we have the tilt calibration tool and if we have that I will get started on this.

Best regards,

Dave

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 12, 2026 7:27 AM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Hi David,

Attached is the procedure. Unfortunately, I don't have a Gen3 machine in the office to take pictures or screenshots for the procedure. Review it and let me know if you have any questions.

Chris

On Mon, Feb 9, 2026 at 6:19 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Hi Chris,

Good afternoon. On Friday, I tried to fix the theta offset by changing the values but did not have luck. Even when I had the BH tip and PU tool aligned, pick up still failed.

This morning, I noticed the BH tip spins freely, but when I change the direction of rotation, I feel a spot of resistance that goes away after 1 turn. Change rotation direction again and same result. I am speculating the internal encoder came loose. That would also help explain why the theta would not initialize for several days then started “working” again.

We have a bond head arriving from BWI as early as tomorrow. I received confirmation on which controller to purchase. We may have found one available.

Do you have any availability to come here and install the BH and Controller for us? If yes, may we please have a quote?

Our location is:

15120 Innovation Dr

San Diego, CA 92128

Thank you,

Dave Kellogg | Process Engineer

Northrop Grumman | Mission Systems

C: 858-860-9985 | david.kellogg@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 6, 2026 12:18 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

Thanks for the update, Dave.

Good to know about the venturi setup, obviously a vacuum pump would be preferred. Let me know what you find with the module and if you need anything else from my side. Hope the theta offset fix gets you back up and running.

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

On Fri, Feb 6, 2026 at 12:25 PM David [US] (MS) Kellogg wrote:

Hi Chris,

It was great to speak with you and thanks for the troubleshooting advice and support. For the tip vacuum issue, please note our machine is not hooked up to a vacuum line, our machine uses a venturi to generate the vacuum. I am headed to the machine to look for the module and check it, and fix the theta offset.

Best regards,

Dave

From: Kellogg, David [US] (MS)
Sent: Friday, February 6, 2026 10:51 AM
To: 'Christopher Berger' <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: RE: EXT :Re: C Calibration RE: NGC San Diego Besi Machine Support

Hi Chris,

For our call I have added info to the log file timeline below.

Thank you,

Dave

Dave Kellogg | Process Engineer

Northrop Grumman | Mission Systems

C: 858-860-9985 | david.kellogg@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 7:42 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: C Calibration RE: NGC San Diego Besi Machine Support

Hi David,

Thanks for the break-down. It sounds like you have multiple things going on. It's probably easiest if we jump on a call tomorrow. I have a meeting from approx. 8am-9am PST but you can give me a call before or after that, just give me a heads-up. From reviewing the logfiles and your summary I am seeing this timeline of events. Let me know if this is incorrect. If the timeline is correct we should 'only' have to fix the 4deg offset and the tool detection?

Time

Event

~Jan 11

Warning precedes the alarm (customer report)

Jan 13 09:51

First theta homing failure — tracking error + current limit

Jan 13 11:16

Shifts to Error 62 (index pulse not found), Alarm 2.2609

Jan 13 15:16-15:20

Multiple init attempts, all fail with Error 62

Jan 13–~Jan 20

Alarm state persists for ~1 week

~Jan 20

Manual spinning + repeated calibration resolves 2.2609

~Jan 20 onward

Theta homed but ~4° off center

Jan 29 12:23

Air pressure alarms appear (Error 2.501) (This was purposeful. I disconnected the vacuum line to the bond tip to check vacuum was strong. We have had zero air pressure alarms otherwise.)

Jan 29 13:43

Additional Z-axis position loss (This was odd. I was working with our technician to run the machine for solder dispense only, but a Z-axis alarm appeared. Recalibration of the Z-axis resolved the issue and it has yet to reappear. I took it as a symptom of the larger issue we are trying to get to the root of).

Jan 29 14:07-14:11

Tool vacuum check fails repeatedly (75-78, threshold 25-50) (This is the current state. It was OK earlier this week.)

Jan 29 14:34-15:06

Autocalibration fails — can't detect touchdown tool (Missing the PU tool due to the theta axis being off center.)

Jan 29 15:25

Bond force calibration fails

Jan 29 15:27-15:45

Continued tool detection failures during production attempts

Chris

On Thu, Feb 5, 2026 at 7:49 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

Thank you, Jim!

Hi Chris,

Thank you offering to help with our machine woes. This has been an evolving issue since January 13^th.

System info:

MC4 Datacon 2200 evo Automatic Dispense and Component Placement System

SN: 9502610007253

Our machine uses System 2 only and a non-heated bond head with magazine fed waffle packs.

Log files from the beginning of the issue on 1/13 and as of last Friday 1/29 are attached. Nothing of note has changed since last Friday. The January superuser PW expired.

Symptoms:

1/13: Alarm 2.2609: Initialization failed, Axis MtPPThetaSys2 could not be initialized (IMG_4034.jpg). A warning preceded this alarm by a day or two.

This alarm state lasted several days, maybe a week. After manually spinning the bond head tip, running Theta Axis calibration, and running the initialization routine repeatedly, the 2.2609 alarm resolved itself and the machine would successfully initialize.

After the theta initialization alarm was resolved, the pickup tip was rotated off center about 4 degrees (picture attached). The PU tip is no longer aligned with the PP tool locating pins and cannot pick tools up. The machine provides a message to manually place the tip on the bond head. This worked until yesterday. Currently, the machine does not recognize a tip manually placed onto the bond head. Increased vacuum did not resolve the issue. I have verified the tip is firmly in place. Maybe it is the vacuum switch but odd it decided to fail now. There are no hose leaks I can see or hear. I need to trace this farther upstream.

Currently, I need February’s superuser PW so I can recalibrate the bond head tip back to zero degrees. A request for the PW was sent to Besi. I have the UC Calibration tool on hand for this. Once that is resolved, the issue of the PU tip not being recognized by the machine remains. I am cautiously optimistic this will resolve itself or a root cause will be found.

Lastly, it appears the air bearing in the bond head is good. I push it up and it goes down by itself, no sticking. IMG_4116 shows the TD sensor value.

Thank you again for your time on this. I really appreciate the support. I can provide more details as needed. I did not attach videos due to file size.

Best regards,

Dave Kellogg | Process Engineer

Northrop Grumman | Mission Systems

C: 858-860-9985 | david.kellogg@ngc.com

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 5:13 PM
To: Werland, Jim [US] (MS) <jim.werland@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; White, Mike [US] (MS) <Michael.A.White@ngc.com>
Subject: EXT :NGC San Diego Besi Machine Support

Hi Jim,

Thanks for the intro. Looking forward to the details from Dave so we can get started. Here are a few things that may be helpful for me to understand what the issue:

Machine Serial number and configuration (images would be helpful so I know what you in the machine)
Description of the problem
Screenshot of the errors
Logfile

Thanks,

Chris

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

On Thu, Feb 5, 2026 at 17:48 PM Jim [US] (MS) Werland wrote:

Hi Christopher,

Thanks for your willingness to support our Besi machine that is currently non-operational. I’m copying our process engineer, Dave Kellogg, who can provide more technical details related to the issues we’re experiencing.

Dave, please provide a quick summary of the current situation.

--Jim

JIM WERLAND   |   Director, NIC San Diego Manufacturing Engineering

Northrop Grumman Corporation   |   Mission Systems

O: 858-592-3288   |   C: 858-735-1286   |   jim.werland@ngc.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by Mike White - 10:16 - 25 Feb 2026

4 attachments 4 attachments

FW: [EXT] RE: FW: PO_396295 amended po rev 1.pdf

Good morning Lorena

Please could you confirm the shipping date ?

From: Sylvie Lachapelle
Sent: 23-Feb-26 8:02 AM
To: Info at Turnpack <info@turnpack.com>
Cc: Sheriff Suliman <Sheriff.Suliman@CMCElectronics.ca>
Subject: RE: [EXT] RE: FW: PO_396295 amended po rev 1.pdf
Importance: High

Gdood morning Lorens, please could you send me the Acknowledge part signed?

From: Info at Turnpack <info@turnpack.com>
Sent: 20-Feb-26 8:13 AM
To: Sylvie Lachapelle <Sylvie.Lachapelle@CMCElectronics.ca>
Cc: Sheriff Suliman <Sheriff.Suliman@CMCElectronics.ca>
Subject: Re: [EXT] RE: FW: PO_396295.pdf

I will not have the exact weight until packaged and ready to ship. Yes, it will be low enough weight to ship Air.

Respectfully,
Lorena Carrillo

On Fri, Feb 20, 2026, 4:32 AM Sylvie Lachapelle <Sylvie.Lachapelle@cmcelectronics.ca> wrote:

Good morning Lorena

How big will be the shipment ? Can you ship air ?

When I’ll get the answers I will revise the PO as requested.

Sylvie

From: Lorena <info@turnpack.com>
Sent: 19-Feb-26 7:44 PM
To: Sheriff Suliman <Sheriff.Suliman@CMCElectronics.ca>
Cc: Sylvie Lachapelle <Sylvie.Lachapelle@CMCElectronics.ca>
Subject: [EXT] RE: FW: PO_396295.pdf

Hello Team,

Thank you for the purchase order. For future reference all POs need to be sent to info@turpack.com for best processing.

Also, per our terms of N30 I have noticed your account is paying on N60 terms. Pricing is based on a strict N30 payment. If you would like N60 please let me know and I will adjust the invoice and pricing accordingly.

Additionally, we do not ship UPS. You will need to provide a FedEx account or labels for this shipment.

Please let me know if you have any questions regarding the above information.

Lorena Carrillo

Office Manager

Office: 480-331-1878
Line: 781-938-0069

22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 19, 2026 5:34 PM
To: Info at Turnpack <info@turnpack.com>
Subject: Fwd: FW: PO_396295.pdf

---------- Forwarded message ---------
From: Sylvie Lachapelle < >
Date: Thu, Jan 29, 2026 at 4:54 AM
Subject: FW: PO_396295.pdf
To: cberger@turnpack.com <cberger@turnpack.com>
Cc: Sheriff Suliman < >

** Please confirm shipping date. ** SVP confirmer la date d’expédition.

English:

As an authorized representative of CMC Electronics Inc, please proceed with the purchase order attached.
Please review the PO, sign the “Acknowledgement” copy and send it back to me ASAP.

Thanks in advance

Français :

Comme représentante autorisée de CMC Électronique Inc, veuillez svp traiter le bon de commande qui se trouve en attachement.
SVP veuillez réviser le bon de commande, signer l’«Accusé de Réception» et me le retourner le plus tôt possible.

Merci à l’avance.

Sylvie Lachapelle

Buyer, Strategic Sourcing

Acheteuse, Approvisionnement stratégique

CMC Electronics Inc

600 Dr Frederik-Philips Blvd

St-Laurent, Quebec, Canada H4M 2S9

Tel : (514) 748-3000 ext 4767

From: Sylvie.Lachapelle@CMCElectronics.ca <Sylvie.Lachapelle@CMCElectronics.ca>
Sent: 29-Jan-26 6:53 AM
To: Sylvie Lachapelle <Sylvie.Lachapelle@CMCElectronics.ca>
Subject: PO_396295.pdf

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Sylvie Lachapelle" <Sylvie.Lachapelle@CMCElectronics.ca> - 09:52 - 25 Feb 2026

4 attachments 4 attachments

RE: Machine Down Northrop Grumman Quote Request

Hi Lorena,

We are happy to pay CC without Fees if preferred, or via Net 30 terms.

COI requirements:

a. “Northrop Grumman Systems Corporation” and “Cynergy Professional Systems LLC” listed as the certificate holder and as additionally insured

Northrop Address of “751 County Rd 989 bldg 1016 Receiving, IUKA MS 38852”, Cynergy Professional Systems LLC. Address of “23187 LA CADENA DR STE 102

LAGUNA HILLS CA 92653”

c. Limits shown for General Liability, Auto Liability, and Worker’s Compensation along with any umbrella coverage you may carry

d. Waiver of Subrogation for Workers Compensation in favor of Northrop Grumman and Cynergy

Thanks,

Mark Perzi
Cynergy Professional Systems, LLC.

Mobile: (602) 769-0147

SBA 8(a), Woman, Minority, Service Disabled Veteran Owned Small Business

http://cynergy.pro/

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 6:47 PM
To: Mark Perzi <mark.perzi@cynergy.pro>
Subject: RE: **Machine Down** Northrop Grumman Quote Request

Can you please confirm payment terms you have on file? Will need to be either N30 or CC unless preauthorized differently

what name and address does the COI need to be under?

Thank you for your time,

Lorena Carrillo

From: Mark Perzi <mark.perzi@cynergy.pro>
Sent: Tuesday, February 24, 2026 12:40 PM
To: info@turnpack.com
Subject: **Machine Down** Northrop Grumman Quote Request
Importance: High

Hello,

I hope you are doing well.

Can you please provide a quote and lead time for the following on behalf of Northrop Grumman?

Ref. Quotation # SO26081020

“Bill to” will be Cynergy, and service performed for NGC. We would also need a Turnpack LLC. COI on file for the service visit.

Thanks,

Mark Perzi
Director of Sales, Aerospace and Defense

Mobile: (602) 769-0147

mark.perzi@cynergy.pro

Cynergy Professional Systems, LLC.

SBA 8(a), Woman, Minority, Service Disabled Veteran Owned Small Business

23187 La Cadena Drive, Suite 102

Laguna Hills, CA 92653
www.cynergy.pro

SEWP CONTRACT HOLDER NNG15SC67B
ISO logo

Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, copy, use, disclosure, or distribution is STRICTLY prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.

by Mark Perzi - 09:36 - 25 Feb 2026

2 attachments 2 attachments

FLODRAULIC GROUP, INC. - Invoice# 6849711

TURNKEY PACKAGING SOLUTIONS LLC


See attached file(s).




ACCOUNTS RECEIVABLE
FLODRAULIC GROUP, INC.
AR@flodraulicgroup.com

by "ACCOUNTS RECEIVABLE" <AR@flodraulicgroup.com> - 09:12 - 25 Feb 2026

1 attachments 1 attachments

RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Dear Lorena,

Parts will be shipped tomorrow. Thank you for you patience.

Best regards,
Yasin Tugral
Production Manager at Xometry

--------------- Original Message ---------------
From: Lorena [info@turnpack.com]
Sent: 2/24/2026, 3:23 PM
To: economy@xometry.com
Cc: economy@xometry.com.tr
Subject: RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Great what is the planned ship date?

Thank you for your time,

Lorena Carrillo

From: economy@xometry.com <economy@xometry.com>
Sent: Monday, February 23, 2026 4:27 AM
To: info@turnpack.com
Cc: economy@xometry.com.tr
Subject: RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Hello Lorena,

We were planning to ship the 10 defected parts by now but unexpected production delays occured. We apologize for it. Now as you mentioned that defected part quantity is 11, we'll update the reproduction quantity as 11.

Thank you for your understanding.

Best regards,
Yasin Tugral
Production Manager at Xometry

--------------- Original Message ---------------
From: Lorena [info@turnpack.com]
Sent: 2/18/2026, 10:46 AM
To: economy@xometry.com
Cc: economy@xometry.com.tr
Subject: RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Hello,

Following up on this inquiry. We have now found 11 damaged pieces

Thank you for your time,

Lorena Carrillo

From: economy@xometry.com <economy@xometry.com>
Sent: Wednesday, January 28, 2026 5:38 AM
To: info@turnpack.com
Cc: economy@xometry.com.tr
Subject: RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Dear Lorena,

I hope this email finds you well.

We are currently working diligently to develop a plan to resolve your RMA in the best and quickest possible way. As part of our solution process, we have already initiated the necessary steps for the reproduction of the affected parts to ensure they meet your exact specifications.

Your satisfaction is our top priority, and we are committed to finding an effective solution. I will update you very soon with the final details and the expected timeline for the new production.

Thank you for your patience and understanding. Should you have any questions or need further assistance in the meantime, please do not hesitate to contact us.

We would appreciate your prompt reply, as this is a matter of high importance to our production team. Please include economy@xometry.com.tr in your reply to ensure full visibility.

Yasin Tugral
Production Manager at Xometry

--------------- Original Message ---------------
From: support@xometry.com [support@xometry.com]
Sent: 1/27/2026, 10:45 AM
To: info@turnpack.com
Subject: RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Hello Lorena,

Thank you very much for confirming here; after review of the information provided we will be moving forward with your RMA request at this time. Your assigned case manager will contact you shortly with additional details regarding the recovery timeline and resolution options available to you; please do not hesitate to reach out with any additional questions or concerns in the meantime as we will be happy to assist however we can.

Thank you for your continued business and the opportunity to make things right. Have a wonderful rest of your day!

Sincerely,

Edric McDaniel

----
Edric McDaniel | Returns and Claims Associate
Xometry | Where Big Ideas are Built
Support hours: M-F 8:00 AM - 8:00 PM EST
Support | Phone: 1-800-983-1959

Was our communication regarding your inquiry timely and professional?
Tell us how we did! Please click here to rate your interaction with the Xometry representative.

--------------- Original Message ---------------
From: Info at Turnpack [info@turnpack.com]
Sent: 1/26/2026, 8:12 PM
To: support@xometry.com
Subject: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

Hi! Yes of course.

This information was uploaded on the website but can definitely provide again.

It was 10 pieces and you can see the errors in the photo.

If you need any additional information, please just let us know.
[Image is no longer available]

Respectfully,
Lorena Carrillo

On Mon, Jan 26, 2026, 5:58?PM support@xometry.com <support@xometry.com> wrote:

Hello team,

I am reaching out regarding your RMA request for order 1FD05-15010; I hope this email finds you well.

My team here is currently working to review your request and wanted to know if you can provide the quantity or an estimate of the total number of parts affected? Additionally, can you provide any photos measuring the out of tolerance dimensions on the parts received? This information will greatly assist us in expediting the review process here.

Thank you very much and we look forward to hearing from you soon!

Sincerely,

Edric McDaniel

----
Edric McDaniel | Returns and Claims Associate
Xometry | Where Big Ideas are Built
Support hours: M-F 8:00 AM - 8:00 PM EST
Support | Phone: 1-800-983-1959

Was our communication regarding your inquiry timely and professional?
Tell us how we did! Please click here to rate your interaction with the Xometry representative.

thread::B_hFzNR6AEubNNdizh1QzTU::

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by "economy@xometry.com" <economy@xometry.com> - 09:01 - 25 Feb 2026

RE: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

Thanks for completing this Supplier Size Cert.

Payment terms should be Net 45 as that is our company-wide default payment term.

Thanks!
Paige

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 6:21 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Subject: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

Also could you please confirm payment terms? They need to be set at N45 for the work we are completing.

Thank you for your time,

Lorena Carrillo

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 4:12 PM
To: 'Shervanick, Paige [US] (MS)' <Paige.Shervanick@ngc.com>
Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

#1 was completed, #2 does not apply at this time. thanks!

Thank you for your time,

Lorena Carrillo

From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Sent: Tuesday, February 24, 2026 2:40 PM
To: Lorena <info@turnpack.com>
Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

Hi,

It looks like your questionnaire was approved! Thanks for your help!!

You may have gotten an email that is asking you to complete 2 documents- Supplier Size Cert and Annual Reps and Certs.

Your 9-digit Northrop Grumman Supplier Number is- 90221533.

Here’s the links in case you didn’t get that email:

Supplier Size Cert NG SSC Form
Annual Reps and Certs Annual Certifications

Please let me know if you have any questions, and let me know when you submit these, thanks!!

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Shervanick, Paige [US] (MS)
Sent: Tuesday, February 24, 2026 11:50 AM
To: 'Lorena' <info@turnpack.com>
Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

Hi Lorena,

Sorry for the delayed response. When we open the W9, we can only see the signature part of your image below, not the digital timestamp info part to the right. I wonder if you expanded the box where the signature gets placed if we would be able to see the signature? Would you be able to try that? Let me know if you have questions.

Thanks!!
Paige

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Lorena <info@turnpack.com>
Sent: Friday, February 20, 2026 2:17 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Subject: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

Yes I am not sure what I am not understanding as I can see the digital timestamp. It was also rejecting saying it appeared to be a digital signature and it was not. So I am trying various ways to get it approved.

You can see below there is a timestamp signature.

Thank you for your time,

Lorena Carrillo

From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Sent: Friday, February 20, 2026 12:11 PM
To: Lorena <info@turnpack.com>
Subject: RE: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

Hi again,

Apparently, your questionnaire was not approved again- please see the following comment and let me know if you have any questions/when you resubmit again, thank you!!

4.7 Thank you for clarifying your signature format in the W9 submitted. However, since you indicated this is a digital adobe signature, a digital adobe signature certificate with a timestamp is required. Please provide timestamp and resubmit.

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Shervanick, Paige [US] (MS)
Sent: Wednesday, February 18, 2026 1:55 PM
To: Lorena <info@turnpack.com>
Subject: RE: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

Thanks!

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Lorena <info@turnpack.com>
Sent: Wednesday, February 18, 2026 1:42 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

Revision just submitted.

Thank you for your time,

Lorena Carrillo

From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Sent: Wednesday, February 18, 2026 11:31 AM
To: Lorena <info@turnpack.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: RE: EXT :RE: RE: Northrop Grumman Supplier Set-up

Hi Lorena,

Thanks for completing the questionnaire so quickly! I don’t know if you’ve seen it yet, but the questionnaire was sent back to you with the following comments for correction:

Question 4.3 The W-9 submitted in Question 4.3 does not have a valid signature. Please submit a W-9 with an original "wet" ink signature or a digital adobe certificate signature with a timestamp. Copy-pasted, typed, and digitally drawn signatures will not be accepted. DocuSign signatures will not be accepted without a certificate of completion from DocuSign.

Question 6.1 Account holder name is a required field as it will integrate into the supplier's vendor master database. Account holder name should reflect supplier legal name submitted in 3.2. Also, please include Bank Control Key.

Question 6.4 Vendor’s Bank Contact information (Name in 6.4.1, Title in 6.4.2 and telephone number in 6.4.3) are required fields by the Treasury Dept and will integrate into the supplier's vendor master database. We can accept Customer Service for Contact Name and Title and general phone number for the bank.

Please let me know if you have any questions/let me know when you’ve submitted again with these corrections. Thanks!

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Shervanick, Paige [US] (MS)
Sent: Tuesday, February 17, 2026 5:12 PM
To: 'Lorena' <info@turnpack.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: RE: EXT :RE: RE: Northrop Grumman Supplier Set-up

Hi Lorena,

You should have just received your invitation to the Ariba questionnaire. Please let me know if you got it and can access the form online.

Thanks!
Paige

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 17, 2026 1:45 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: RE: Northrop Grumman Supplier Set-up

Yes and yes thanks!

Thank you for your time,

Lorena Carrillo

From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Sent: Tuesday, February 17, 2026 11:43 AM
To: Lorena <info@turnpack.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: RE: EXT :RE: Northrop Grumman Supplier Set-up

Thanks for the info, Lorena!

Just confirming, I should send the questionnaire to you, Lorena Carrillo, at the address- info@turnpack.com?

And could you confirm whether the attached screenshot would be accurate for your company?

Thanks,

Paige

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 17, 2026 1:05 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: Northrop Grumman Supplier Set-up

Hi Paige,

Here is our information.

Entity Name	TURNKEY PACKAGING SOLUTIONS LLC
Entity Type	Domestic LLC
Incorporation Date	7/31/2013
SoS	L18639728
DBA	Turnpack LLC
Address	22425 S Scotland Ct Suite 104 Queen Creek AZ 85142
Phone	480-331-1878
EIN	46-3274315
DNB	12-109-3661

Thank you for your time,

Lorena Carrillo

From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 13, 2026 7:56 AM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: Northrop Grumman Supplier Set-up

Hi Paige,

Thanks for reaching out. I have cc'd Lorena on this email and she'll be able to assist with this process.

Thanks

Chris

On Fri, Feb 13, 2026 at 7:20 AM Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com> wrote:

Hi,

We are hoping to get Turnpack set up as a supplier with Northrop Grumman. To start this, we will need to send you our Supplier Registration Questionnaire. It includes questions about banking, taxes, compliance, capabilities, etc… and is housed on a site called Ariba. I have to send it to one POC to start, but then that person can invite others at your company to the questionnaire for help completing it as needed. Would you be the correct contact to send this initial invite to, or someone else?

Additionally, could you confirm:

Your company’s contractual address?
If the attached screenshot would be accurate for your company?

Thanks!! Please let me know if you have any questions.

PAIGE SHERVANICK | Supply Chain Procurement Specialist

Northrop Grumman | Mission Systems

Phone: 703-561-5627 | paige.shervanick@ngc.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Shervanick, Paige [US] (MS)" <Paige.Shervanick@ngc.com> - 08:21 - 25 Feb 2026

1 attachments 1 attachments

Mouser Electronics, Inc. Invoice 88967088 for your Purchase Order PO26081609

Mouser Electronics, Inc. - Invoice 88967088

Invoice 88967088
Purchase Order Number :	PO26081609
Web Order Number :	38375908
Contact Name :	CHRISTOPHER BERGER
Order Date :	FEB 24, 2026
Customer Number :	612B535

Thank you for your recent purchase from Mouser Electronics, Inc.. Attached you will find the original invoice for purchase order number PO26081609. Please remit payment according to the terms on your account.

Payment Instructions

Please use the following payment instructions when paying for your purchase order PO26081609:

Upon completion of payment submission, please email us at americas.remit@mouser.com with the following information:

Reference Number: 612B535
Invoice Number: 88967088
Name of the bank that will be processing your wire transfer or ACH.

Changing your contact information
If your invoices should be directed to a different email address:

Please forward this invoice to your accounts payable department.
Contact any of our Customer Accounts Representatives at americas.accts@mouser.com to update your account information.

Customer Accounts Department
Mouser Electronics, Inc.
Phone: 800-333-9924
Fax: (817) 804-3801
americas.accts@mouser.com

This order is subject to all terms and conditions displayed at:
https://www.mouser.com/saleterms

by "Mouser Order Update" <payments@mouser.com> - 07:02 - 25 Feb 2026

1 attachments 1 attachments

Shipment Notification on Your Purchase Order PO26081609 from Mouser Electronics, Inc. Invoice Attached

Mouser Electronics, Inc. - Shipment Notification

Shipment Notification
Purchase Order Number :	PO26081609
Invoice Number :	88967088
Contact Name :	CHRISTOPHER BERGER
Order Date :	FEB 24, 2026
Ship Date :	FEB 25, 2026
Estimated Arrival Date :	FEB 27, 2026
Customer Number :	612B535

Christopher Berger,

Your order has shipped.

The attached invoice provides the details of this shipment.

Track your shipment.

Thank you and we appreciate your business.

Customer Service

Please direct inquiries to:
Mouser Electronics, Inc.
Phone: 800-346-6873
orders@mouser.com

Office Hours:
7:00am to 8:00pm CST (Monday - Friday)

Tracking Number
1Z7759450217148122

Customer Service Representative	Shipping Method	Terms
Internet Customer Service	UPS 2nd Day Air	Net 30

Bill To

TURNPACK
Attn: CHRIS BERGER
22425 S SCOTLAND CT
104
QUEEN CREEK, ARIZONA 85142
UNITED STATES

Ship To

TURNPACK
Attn: CHRIS BERGER
22425 S SCOTLAND CT
STE 104
QUEEN CREEK, ARIZONA 85142
UNITED STATES

Line Number

Mouser Part Number
Customer Part Number
Manufacturer Part Number
Description

Quantity Ordered

Quantity Shipped

1

¹

560-386
D4ELCP07
386
JKL Lamps
US HTS:8539293060 ECCN:EAR99 COO:CN ACO:-- COD:--

20

2

²

575-1968001150000030

1968-0-01-15-00-00-03-0
Mill-Max Terminals
US HTS:8536904000 ECCN:EAR99 COO:US ACO:-- COD:--

50

¹

RoHS: Compliant through Exemption

² RoHS

RoHS: Compliant

This order is subject to all terms and conditions displayed at:
https://www.mouser.com/saleterms

by "Mouser Order Update" <orders@mouser.com> - 07:02 - 25 Feb 2026

2 attachments 2 attachments

Report Domain: turnpack.com Submitter: protection.outlook.com Report-ID: e3a1229feee440e296ab004f47302ec1

This is a DMARC aggregate report from Microsoft Corporation. For Emails received between 2026-02-23 00:00:00 UTC to 2026-02-24 00:00:00 UTC. div>

You're receiving this email because you have included your email address in the 'rua' tag of your DMARC record in DNS for turnpack.com. Please remove your email address from the 'rua' tag if you don't want to receive this email.

Please do not respond to this e-mail. This mailbox is not monitored and you will not receive a response. For any feedback/suggestions, kindly mail to dmarcreportfeedback@microsoft.com.

Microsoft respects your privacy. Review our Online Services Privacy Statement.
One Microsoft Way, Redmond, WA, USA 98052. div >

by "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 06:52 - 25 Feb 2026

1 attachments 1 attachments

FW: PO_8119038549

GENTLE REMINDER

From: Panadda Rangsakorn
Sent: Thursday, February 19, 2026 14:24
To: 'Christopher Berger' <cberger@turnpack.com>
Cc: Parika Panyadee <parika.p@dksh.com>; Samart Pummalai <samart.p@dksh.com>; Technology SCE Logistics SG <tec.sce.logistics.sg@dksh.com>
Subject: PO_8119038549

Dear Christopher,

Please see the attached our PO and kindly send us order confirmation asap.

Best regards,

Panadda Rangsakorn

Assistant Administration

Technology

DKSH Technology Limited
2533 Sukhumvit Road., Bangchak,Phrakhanong, Bangkok 10260

Phone +662 639 7000
panadda.r@dksh.com, www.dksh.co.th

Delivering Growth – in Asia and Beyond.
____________________________________

From: Chris Berger <notifications@turnpack.com>
Sent: Friday, February 6, 2026 12:27
To: Samart Pummalai <samart.p@dksh.com>
Subject: Turnpack, LLC Quotation (Ref SO26051016)

You don't often get email from notifications@turnpack.com. Learn why this is important

If you do not recognize the sender or if you find the email suspicious, report it as a phishing email using the Outlook function and a NOVA ticket will be generated.

Hello, Your quotation SO26051016 amounting in $ 3,285.00 is ready for review. Do not hesitate to contact us if you have any questions. Christopher Berger Phone: +1 (480) 331-1878 Cell: [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Image removed by sender. Turnpack, LLC

Sign & Pay Quotation

SO26051016
$ 3,285.00
Expires on 03/07/2026

Hello,

Your quotation SO26051016 amounting in $ 3,285.00 is ready for review.

Do not hesitate to contact us if you have any questions.

Image removed by sender.
Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Powered by Odoo

by "Panadda Rangsakorn" <panadda.r@dksh.com> - 04:06 - 25 Feb 2026

3 attachments 3 attachments

Archives

Info Inbox

info@turnpack.com

RE: [EXT] IKO Quote Acct: 18739BOS

Proof Of Insurance

Proof Of Insurance

Proof Of Insurance

Proof Of Insurance

Your shipment is scheduled for delivery tomorrow 889073572667

Delivered on Order PO26081607: Drill Bits, Socket Head Screws, and Taps

Re: Invoice 139162 from A.O.M.

RE: How many inbound leads did Birch Manufacturing generate in January?

RE: [EXT] IKO Quote Acct: 18739BOS

RE: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

FW: [EXT] RE: FW: PO_396295 amended po rev 1.pdf

RE: Machine Down Northrop Grumman Quote Request

FLODRAULIC GROUP, INC. - Invoice# 6849711

RE: [Xometry Support] Re: RMA 1FD05-15010 || Case Number: 05014222

RE: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

Mouser Electronics, Inc. Invoice 88967088 for your Purchase Order PO26081609

Shipment Notification on Your Purchase Order PO26081609 from Mouser Electronics, Inc. Invoice Attached

Report Domain: turnpack.com Submitter: protection.outlook.com Report-ID: e3a1229feee440e296ab004f47302ec1

FW: PO_8119038549

Follow us

Time	Event
~Jan 11	Warning precedes the alarm (customer report)
Jan 13 09:51	First theta homing failure — tracking error + current limit
Jan 13 11:16	Shifts to Error 62 (index pulse not found), Alarm 2.2609
Jan 13 15:16-15:20	Multiple init attempts, all fail with Error 62
Jan 13–~Jan 20	Alarm state persists for ~1 week
~Jan 20	Manual spinning + repeated calibration resolves 2.2609
~Jan 20 onward	Theta homed but ~4° off center
Jan 29 12:23	Air pressure alarms appear (Error 2.501) (This was purposeful. I disconnected the vacuum line to the bond tip to check vacuum was strong. We have had zero air pressure alarms otherwise.)
Jan 29 13:43	Additional Z-axis position loss (This was odd. I was working with our technician to run the machine for solder dispense only, but a Z-axis alarm appeared. Recalibration of the Z-axis resolved the issue and it has yet to reappear. I took it as a symptom of the larger issue we are trying to get to the root of).
Jan 29 14:07-14:11	Tool vacuum check fails repeatedly (75-78, threshold 25-50) (This is the current state. It was OK earlier this week.)
Jan 29 14:34-15:06	Autocalibration fails — can't detect touchdown tool (Missing the PU tool due to the theta axis being off center.)
Jan 29 15:25	Bond force calibration fails
Jan 29 15:27-15:45	Continued tool detection failures during production attempts