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Adding Nick, Greg, and Ivan…

Hi Samantha,

Thanks for following up on this service PO.

Here are dates we should be able to make the machine available to give your team some travel options:

• Nov. 16, 17, or 18
• Dec. 1, 2, and possibly a day earlier on Nov. 30
• Dec. 7, 8, or 9
• Dec. 14, 15, or 16

Let us know if any of those dates will work.

Regards,

Mark

MARK MARCUCCI  |  Process Engineer

Northrop Grumman Corporation | Mission Systems

O: 410-993-8166  |  mark.marcucci@ngc.com

Hi Mark, 

I am the newest addition to the Turnpack team, here to help with all the project needs. 

We have an approved PO! Now we can work on a schedule to see what works for both parties. Could you let me know what time frame we are looking at for the servicing? I will check in with parts. 

Thank you,

Samantha Roman

Operations & Program Manager

Turnpack, LLC

sroman@turnpack.com

+1 480-331-1878

Hi Chris,

I just submitted a purchase request for a service call on DC3, but it may take some time to be processed as I didn’t mark it as urgent since the machine can still run.

As you mentioned, we can decide on a schedule once a PO is issued.

Regards,

Mark

MARK MARCUCCI  |  Process Engineer

Northrop Grumman Corporation | Mission Systems

O: 410-993-8166  |  mark.marcucci@ngc.com

Thanks Chris!

We’ll start working on the process of getting a PO issued and will keep you posted.

Note that I expect this process may take some time.

Regards,

Mark

Hi Mark,

Happy to help—yes, we can do a paid onsite service call. I've put together quotation SO26341113 (sent to you from our system), which covers the visit and the amplifier:

- Onsite field service (1 day) to install and test the ETEL amplifier and diagnose the Y-axis "jump" on DC3
- Travel & living (Mesa <-> Baltimore, round trip)
- ETEL DSC Dual servo amplifier, PN DSCDP121-111-000 - refurbished and bench-tested

Total: $7,000.

To keep the amplifier purchase risk-free on your end, we've quoted it as a test/replacement unit: if installing it doesn't resolve the issue, just return it undamaged within 30 days and we'll credit that line in full. That way the onsite visit tells us definitively whether the amplifier is the fix before you commit to buying it.

Once you issue a PO against the quote, we'll coordinate a date that works for your team. Let me know if you need anything adjusted for the purchase request.

Regards,
Chris

On Wed, Aug 12, 2026 11:07 AM, "Marcucci, Mark [US] (MS)" <Mark.Marcucci@ngc.com> wrote:

Hi Chris,

 

I’d like to follow-up on this email chain as we still have an intermittent issue with DC3 we’d like to solve if possible à we’re still able to run production, so the urgency has been low since the last communication.

 

Would it be possible to request a “paid” onsite service call where you or a colleague hand-carry the amplifier (or send ahead via FedEx) for testing to see if it solves the issue?

 

• If by chance the amplifier does solve it, then we can discuss how we can purchase it

 

If a service call is possible, could you send us a quotation so we can submit a purchase request to open a PO:

               

• Once a PO is open, then we can figure out a schedule

 

Regards,

Mark

 

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, July 23, 2026 10:04 AM
To: Marcucci, Mark [US] (MS) <Mark.Marcucci@ngc.com>
Cc: Goetzke, Richard W [US] (MS) <Richard.Goetzke@ngc.com>; Dailey, Greg [US] (MS) <gregory.dailey@ngc.com>; Aguirre, Ivan P [US] (MS) <Ivan.Aguirre@ngc.com>; Knebel, Kyla [US] (MS) <Kyla.Knebel@ngc.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: EXT :RE: Datacon 2200 evo Spare Parts Enquiry - Gen 1 Machine

 

External Email Alert

This email has been sent from outside of the Northrop Grumman network. Do not click links, download attachments or reply unless you trust the sender.

 

Hi Mark,

Thanks for the update. We're pulling pricing together for the board now and I'll get a quotation over to you shortly. There's no rush on our end since it's not impacting production.

Regarding your process question, since these are refurbished cards that we test before sending them out we normally require a PO. Having said that we have run into issues involving firmware mismatches and other software problems. It makes the process more efficient if I just send out the card (confirming an internal order) and you issue a PO if it works. Obviously, this requires some level of trust that you won't intentionally/unintentionally damage the card.

Chris

 

On Thu, Jul 23, 2026 05:38 AM, "Marcucci, Mark [US] (MS)" <Mark.Marcucci@ngc.com> wrote:

Thanks Chris!

 

Could you please send me a quotation for the board.

 

Since the machine is still in production, but with the intermittent wafer table “jumping” issue, it’s not urgent.

 

In past cases with spares, did you send parts to NG for testing before a PO was placed to ensure it worked, or did NG first place a PO with Turnpack before the part was sent?

 

Regards,

Mark

 

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, July 23, 2026 12:52 AM
To: Marcucci, Mark [US] (MS) <Mark.Marcucci@ngc.com>
Cc: Goetzke, Richard W [US] (MS) <Richard.Goetzke@ngc.com>; Dailey, Greg [US] (MS) <gregory.dailey@ngc.com>; Aguirre, Ivan P [US] (MS) <Ivan.Aguirre@ngc.com>; Knebel, Kyla [US] (MS) <Kyla.Knebel@ngc.com>
Subject: EXT :Re: Datacon 2200 evo Spare Parts Enquiry - Gen 1 Machine

 

External Email Alert

This email has been sent from outside of the Northrop Grumman network. Do not click links, download attachments or reply unless you trust the sender.

 

Hi Mark,

Quick update - we have the ETEL controller here. If you still need it, we can ship it out this week so your team can test it on DC3.

Just let me know and I'll get it moving.

Chris

 

On Thu, Jul 16, 2026 08:17 AM, "Marcucci, Mark [US] (MS)" <Mark.Marcucci@ngc.com> wrote:

Hi Chris,

 

To follow-up, do you know if these two ETEL controller PNs are compatible on a Gen1 Datacon 2200 evo?

 

• DSCDP121-111-000
• DSCDP121-112-000

 

Regards,

Mark

 

From: Marcucci, Mark [US] (MS)
Sent: Friday, July 10, 2026 8:11 AM
To: Christopher Berger <cberger@turnpack.com>
Cc: Goetzke, Richard W [US] (MS) <Richard.Goetzke@ngc.com>; Dailey, Greg [US] (MS) <gregory.dailey@ngc.com>; Aguirre, Ivan P [US] (MS) <Ivan.Aguirre@ngc.com>; Knebel, Kyla [US] (MS) <Kyla.Knebel@ngc.com>
Subject: RE: EXT :Re: Datacon 2200 evo Spare Parts Enquiry - Gen 1 Machine

 

Hi Chris,

 

It looks like the wafer table amplifier in DC3 has a different ETEL PN:

 

 

 

 

Let us know what your thoughts are.

 

Regards,

Mark

 

From: Marcucci, Mark [US] (MS)
Sent: Wednesday, July 8, 2026 2:05 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: Goetzke, Richard W [US] (MS) <Richard.Goetzke@ngc.com>; Dailey, Greg [US] (MS) <gregory.dailey@ngc.com>; Aguirre, Ivan P [US] (MS) <Ivan.Aguirre@ngc.com>; Knebel, Kyla [US] (MS) <Kyla.Knebel@ngc.com>
Subject: RE: EXT :Re: Datacon 2200 evo Spare Parts Enquiry - Gen 1 Machine

 

Thanks Chris!

 

Give us a few days to confirm as I’ll need to arrange to have our Maintenance Team remove the amplifier to verify the controller PN.

 

Regards,

Mark

 

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 8, 2026 1:57 PM
To: Marcucci, Mark [US] (MS) <Mark.Marcucci@ngc.com>
Cc: Goetzke, Richard W [US] (MS) <Richard.Goetzke@ngc.com>; Dailey, Greg [US] (MS) <gregory.dailey@ngc.com>; Aguirre, Ivan P [US] (MS) <Ivan.Aguirre@ngc.com>; Knebel, Kyla [US] (MS) <Kyla.Knebel@ngc.com>
Subject: EXT :Re: Datacon 2200 evo Spare Parts Enquiry - Gen 1 Machine

 

External Email Alert

This email has been sent from outside of the Northrop Grumman network. Do not click links, download attachments or reply unless you trust the sender.

 

Hi Mark,

 

Yes we do but just to be sure can you confirm the part number on the actual controller (see below)?

 

Chris

 

On Wed, Jul 8, 2026 at 10:06 AM Marcucci, Mark [US] (MS) <Mark.Marcucci@ngc.com> wrote:

Hi Chris,

 

We have an issue on DC3, which is a Gen 1 Datacon 2200 evo, where the wafer table Y-axis intermittently “jumps” slightly when moving it with the Joystick.

 

We can still run production, but the “jumping” motion can disturb small components in waffle packs.

 

We’ve replaced the following parts:

 

• Joystick
• Y-axis tooth belt
• Y-axis motor and encoder
• And we verified that linear slide and spindle move smoothly and are lubricated

 

So I believe the last thing in the chain, other than the PC, is the servo amplifier 81000060645 à do you by chance have a working spare?

 

If so, could you please send us a quotation:

 

 

DC	Gen	S/N	Current SW	Current OS
3	1	95022182319	evo27p11	Betelgeuse 41

 

Regards,

Mark

 

MARK MARCUCCI  |  Process Engineer

Northrop Grumman Corporation | Mission Systems

O: 410-993-8166  |  mark.marcucci@ngc.com

 

 

 

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com