Info Inbox

RE: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

You are correct. This is an unusual situation. You were in a credit balance until July, when the last invoice came due. Without the open credits, you would have been contacted much sooner.

I will watch the account myself. If I see anything dragging out too long, I will contact you directly. We appreciate your efforts and want to make it as easy as possible on you.

Thank you for your patience and understanding.

Jeff Steele

Manager, Credit & Collections

AMADA WELD TECH INC.

1820 S. Myrtle Ave.

Monrovia, CA 91016 USA

Office: 626-930-8594

FAX: 626-358-4768

E-Mail: jeff.steele@amadaweldtech.com

This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing or other use of this e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender immediately and delete the material from any computer.

From: Turnpack LLC <info@turnpack.com>
Sent: Wednesday, September 23, 2026 1:37 PM
To: Jeff Steele <Jeff.Steele@AmadaWeldTech.com>
Cc: 'Christopher Berger' <cberger@turnpack.com>; 'Samantha Roman' <sroman@turnpack.com>
Subject: RE: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Understood. We had no problem paying this invoice once we received the new parts since the original order was damaged. I of course did not enter the invoice in our system as the parts were returned. It was just an oversight on my part when the r

External sender <info@turnpack.com>
Make sure you trust this sender before taking any actions.

Understood. We had no problem paying this invoice once we received the new parts since the original order was damaged. I of course did not enter the invoice in our system as the parts were returned. It was just an oversight on my part when the replacement parts came in in and I apologize.

Totally easy to manage at this site I do deal with quite a lot so oversights can happen, and I wouldn’t want that to affect our account. Since its now September and I wasn’t aware of the issue until now. Just trying to find a way for us to all stay on the same page if any issues arise. Thanks!

Thank you for your time,

Lorena Carrillo

From: Jeff Steele <Jeff.Steele@AmadaWeldTech.com>
Sent: Wednesday, September 23, 2026 1:22 PM
To: Turnpack LLC <info@turnpack.com>
Cc: 'Christopher Berger' <cberger@turnpack.com>; 'Samantha Roman' <sroman@turnpack.com>
Subject: RE: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Hello Lorena,

Thank you for your quick reply.

We do not routinely send monthly statements. You are welcome to request a statement at any time and we usually respond within 2 business days. If you receive an invoice that you cannot pay timely, you can reach out to me anytime.

Your company only averages about 3 to 5 invoices per year with us. Hopefully, we should easily manage this volume going forward.

Thank you again and best regards,

Jeff Steele

Manager, Credit & Collections

AMADA WELD TECH INC.

1820 S. Myrtle Ave.

Monrovia, CA 91016 USA

Office: 626-930-8594

FAX: 626-358-4768

E-Mail: jeff.steele@amadaweldtech.com

This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing or other use of this e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender immediately and delete the material from any computer.

From: Turnpack LLC <info@turnpack.com>
Sent: Wednesday, September 23, 2026 1:10 PM
To: Jeff Steele <Jeff.Steele@AmadaWeldTech.com>
Cc: 'Christopher Berger' <cberger@turnpack.com>; 'Samantha Roman' <sroman@turnpack.com>
Subject: RE: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Hello Jeff I found the discrepancy regarding damaged parts we had sent back. I have updated our system and Chris will pay shortly. For future reference and get ahead of issues like this, is it possible to email monthly statements so I can ensure our sy

External sender <info@turnpack.com>
Make sure you trust this sender before taking any actions.

Hello Jeff I found the discrepancy regarding damaged parts we had sent back. I have updated our system and Chris will pay shortly.

For future reference and get ahead of issues like this, is it possible to email monthly statements so I can ensure our systems align?

Thank you for your time,

Lorena Carrillo

From: Turnpack LLC <info@turnpack.com>
Sent: Wednesday, September 23, 2026 12:40 PM
To: 'Jeff Steele' <Jeff.Steele@AmadaWeldTech.com>
Cc: 'Christopher Berger' <cberger@turnpack.com>; 'Samantha Roman' <sroman@turnpack.com>
Subject: RE: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Thank you for the details I will look into this but again 373729 for $11,680.80 was paid, see below, so not sure why its on the report.

Thank you for your time,

Lorena Carrillo

From: Jeff Steele <Jeff.Steele@AmadaWeldTech.com>
Sent: Monday, September 21, 2026 3:05 PM
To: Turnpack LLC <info@turnpack.com>
Subject: RE: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Hi Lorena,

You were issued 2 credit memos. See attached.

Thank you,

Jeff Steele

Manager, Credit & Collections

AMADA WELD TECH INC.

1820 S. Myrtle Ave.

Monrovia, CA 91016 USA

Office: 626-930-8594

FAX: 626-358-4768

E-Mail: jeff.steele@amadaweldtech.com

This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing or other use of this e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender immediately and delete the material from any computer.

From: Turnpack LLC <info@turnpack.com>
Sent: Thursday, September 17, 2026 12:53 PM
To: Jeff Steele <Jeff.Steele@AmadaWeldTech.com>
Subject: FW: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Hey sorry I should have looked at this better 373729/RI was paid 3/25 372028/RI 69T3008 $6640.20 was returned (373158 \ RM) 1NT7019 $4222.20 was returned We paid the $21.92 shipping Is there any other paperwork missing? Thank you for you

Warning: Unusual sender <info@turnpack.com>
You don't usually receive emails from this address. Make sure you trust this sender before taking any actions.

Hey sorry I should have looked at this better

373729/RI was paid 3/25

372028/RI

69T3008 $6640.20 was returned (373158 \ RM)

1NT7019 $4222.20 was returned

We paid the $21.92 shipping

Is there any other paperwork missing?

Thank you for your time,

Lorena Carrillo

From: Jeff Steele <Jeff.Steele@AmadaWeldTech.com>
Sent: Tuesday, September 15, 2026 2:44 PM
To: ap@turnpack.com
Subject: Turnpack Inv 372028/RI and 373729/RI, CM 373158/RM and 374344/RM due Amada / CN 320717

Dear Customer,

After applying all open credits to your open invoices, you are due for $2,622.60.

Please let us know when we can expect that pmt.

Thank you and best regards,

Jeff Steele

Manager, Credit & Collections

AMADA WELD TECH INC.

1820 S. Myrtle Ave.

Monrovia, CA 91016 USA

Office: 626-930-8594

FAX: 626-358-4768

E-Mail: jeff.steele@amadaweldtech.com

This e-mail is intended solely for the person or entity to which it is addressed and may contain confidential and/or privileged information. Any review, dissemination, copying, printing or other use of this e-mail by persons or entities other than the addressee is prohibited. If you have received this e-mail in error, please contact the sender immediately and delete the material from any computer.

von Jeff Steele - 04:57 - 23 Sept. 2026

1 Dateianhänge 1 Dateianhänge

image001.png

Sales and Use Tax Applies to Digital Products Beginning January 1, 2027

California Department of Tax and Fee Administration Special Notice

Sales and Use Tax Applies to Digital Products Beginning January 1, 2027

Beginning January 1, 2027, the definition of tangible personal property in the Sales and Use Tax Law will be expanded to include digital products and any copyright or patent interests associated with those digital products. As a result, retail sales of digital products in this state or the storage, use, or other consumption in this state of digital products purchased from any retailer may be subject to sales and use tax.

This change is the result of a new law and generally affects:

Sellers of prewritten computer software
Prewritten Software-as-a-Service (SaaS) providers
Businesses that license or provide remote access to prewritten software
Purchasers of digital products

What is a digital product?

A digital product is prewritten computer software transferred on tangible storage media, transferred electronically, or accessed remotely.

Prewritten computer software is computer software that is held or exists for general or repeated sale or lease, even if it was initially developed on a custom basis or for in-house use, including the combination of two or more prewritten programs.

What items are not digital products?

The following items are not considered digital products under the new law:

Digital assets (such as cryptocurrency)
Digital audio works (such as music, spoken recordings, and ringtones)
Digital audiovisual works (such as movies and videos with sounds)
Digital books (also known as eBooks)
Digital infrastructure (such as cloud platforms that allow customers to create, deploy, or run their own software applications)
Digital video game products
Digital visual works (such as computer-generated artwork)

What digital products are exempt?

The following digital products are exempt under the new law:

Digital products representing a service, not including SaaS
Custom computer software
Digital products transferred with reproduction and distribution rights
Digital products purchased solely for use outside of California

Threshold rule that may shift tax liability from retailer to purchaser

When the aggregate gross receipts from sales of digital products by a retailer to a purchaser that are transferred electronically or accessed remotely exceed $5 million in a calendar year or preceding calendar year, the tax liability may shift from the retailer to the purchaser. When this happens, the purchaser may be required to register for a Use Tax Direct Payment Permit and report the tax directly to us. Refer to our Tax Guide for Retailers and Purchasers of Digital Products for more information.

Place of sale and use of digital products

For local and district tax reporting purposes, the place of sale of digital products transferred electronically or accessed remotely is generally the customer’s address, and the place of use is the place where the person accessing the digital product is located. Refer to our Tax Guide for Retailers and Purchasers of Digital Products for more information.

Registration

Digital product sellers in California who are not currently registered with us must register for a seller’s permit, file sales and use tax returns, and report and pay tax on retail sales of digital products.

Out-of-state sellers of digital products engaged in business in this state as defined in Revenue and Taxation Code section 6203 must register with us for a Certificate of Registration—Use Tax, collect and report use tax from retail sales of digital products sold to California consumers, and pay the tax to us.

Our Online Services offers a convenient, fast, and free way to register online for a permit, license, or account.

Legislation information

Senate Bill 122 (Stats. 2026, ch. 23) was signed into law on June 29, 2026.

For more information

Please refer to our Tax Guide for Retailers and Purchasers of Digital Products. You may also call our Customer Service Center at 1‑800‑400‑7115 (TTY:711). Customer service representatives are available Monday through Friday from 7:30 a.m. to 5:00 p.m. (Pacific time), except state holidays.

To be added to our distribution list regarding upcoming interested parties meetings to discuss regulatory issues related to a specific topic, including digital products, or to all topics in general, please send your contact information to PPDD-BTC.InformationRequests@cdtfa.ca.gov.

Thank you for connecting with us.

em-1557

This email was sent to info@turnpack.com
why did I get this? unsubscribe from this list update subscription preferences
CDTFA · 651 Bannon Street · Suite 100, · Sacramento, CA 95811 · USA

von "CDTFA" <noreplynotifications@notifications.cdtfa.ca.gov> - 01:56 - 15 Sept. 2026

Re: FW: Sales and Use Tax Applies to Digital Products Beginning January 1, 2027

We only sell this: Custom computer software -> so we should be exempt which brings up a good point on items we have paid tax on before. Let me check a few things

On Tue, Sep 15, 2026 at 11:18 AM Turnpack LLC <info@turnpack.com> wrote:

Do we sell this?

This change is the result of a new law and generally affects:
·         Sellers of prewritten computer software
·         Prewritten Software-as-a-Service (SaaS) providers
·         Businesses that license or provide remote access to prewritten software
·         Purchasers of digital products

Thank you for your time,
Lorena Carrillo

From: CDTFA <noreplynotifications@notifications.cdtfa.ca.gov>
Sent: Tuesday, September 15, 2026 10:56 AM
To: info@turnpack.com
Subject: Sales and Use Tax Applies to Digital Products Beginning January 1, 2027

Sales and Use Tax Applies to Digital Products Beginning January 1, 2027
Beginning January 1, 2027, the definition of tangible personal property in the Sales and Use Tax Law will be expanded to include digital products and any copyright or patent interests associated with those digital products. As a result, retail sales of digital products in this state or the storage, use, or other consumption in this state of digital products purchased from any retailer may be subject to sales and use tax.
This change is the result of a new law and generally affects:
·         Sellers of prewritten computer software
·         Prewritten Software-as-a-Service (SaaS) providers
·         Businesses that license or provide remote access to prewritten software
·         Purchasers of digital products
What is a digital product?
A digital product is prewritten computer software transferred on tangible storage media, transferred electronically, or accessed remotely.
Prewritten computer software is computer software that is held or exists for general or repeated sale or lease, even if it was initially developed on a custom basis or for in-house use, including the combination of two or more prewritten programs.
What items are not digital products?
The following items are not considered digital products under the new law:
·         Digital assets (such as cryptocurrency)
·         Digital audio works (such as music, spoken recordings, and ringtones)
·         Digital audiovisual works (such as movies and videos with sounds)
·         Digital books (also known as eBooks)
·         Digital infrastructure (such as cloud platforms that allow customers to create, deploy, or run their own software applications)
·         Digital video game products
·         Digital visual works (such as computer-generated artwork)
What digital products are exempt?
The following digital products are exempt under the new law:
·         Digital products representing a service, not including SaaS
·         Custom computer software
·         Digital products transferred with reproduction and distribution rights
·         Digital products purchased solely for use outside of California
Threshold rule that may shift tax liability from retailer to purchaser
When the aggregate gross receipts from sales of digital products by a retailer to a purchaser that are transferred electronically or accessed remotely exceed $5 million in a calendar year or preceding calendar year, the tax liability may shift from the retailer to the purchaser. When this happens, the purchaser may be required to register for a Use Tax Direct Payment Permit and report the tax directly to us. Refer to our Tax Guide for Retailers and Purchasers of Digital Products for more information.
Place of sale and use of digital products
For local and district tax reporting purposes, the place of sale of digital products transferred electronically or accessed remotely is generally the customer’s address, and the place of use is the place where the person accessing the digital product is located. Refer to our Tax Guide for Retailers and Purchasers of Digital Products for more information.
Registration
Digital product sellers in California who are not currently registered with us must register for a seller’s permit, file sales and use tax returns, and report and pay tax on retail sales of digital products.
Out-of-state sellers of digital products engaged in business in this state as defined in Revenue and Taxation Code section 6203 must register with us for a Certificate of Registration—Use Tax, collect and report use tax from retail sales of digital products sold to California consumers, and pay the tax to us.
Our Online Services offers a convenient, fast, and free way to register online for a permit, license, or account.
Legislation information
Senate Bill 122 (Stats. 2026, ch. 23) was signed into law on June 29, 2026.
For more information
Please refer to our Tax Guide for Retailers and Purchasers of Digital Products. You may also call our Customer Service Center at 1‑800‑400‑7115 (TTY:711). Customer service representatives are available Monday through Friday from 7:30 a.m. to 5:00 p.m. (Pacific time), except state holidays.
To be added to our distribution list regarding upcoming interested parties meetings to discuss regulatory issues related to a specific topic, including digital products, or to all topics in general, please send your contact information to PPDD-BTC.InformationRequests@cdtfa.ca.gov.
Thank you for connecting with us.
em-1557

This email was sent to info@turnpack.com
why did I get this?    unsubscribe from this list    update subscription preferences
CDTFA · 651 Bannon Street · Suite 100, · Sacramento, CA 95811 · USA

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

von Chris Berger - 02:22 - 15 Sept. 2026

Re: FW: Sales and Use Tax Applies to Digital Products Beginning January 1, 2027

Yes that's what I meant. We have sold Software products in CA before but they'd be under Custom Software so there should have been no tax on it. I will check

On Tue, Sep 15, 2026 at 11:25 AM Info @ Turnpack <info@turnpack.com> wrote:

This is for us to start taxing CA sales. NOT what we buy.

Lorena Carrillo
Office Manager

Office: 480-331-1878
Direct Line: 781-938-0069
NEW ADDRESS: 6922 Via Northgate Ste 101, Mesa, AZ 85212

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

On Tue, Sep 15, 2026, 11:21 AM Christopher Berger <cberger@turnpack.com> wrote:
We only sell this: Custom computer software -> so we should be exempt which brings up a good point on items we have paid tax on before. Let me check a few things

On Tue, Sep 15, 2026 at 11:18 AM Turnpack LLC <info@turnpack.com> wrote:
Do we sell this?

This change is the result of a new law and generally affects:
·         Sellers of prewritten computer software
·         Prewritten Software-as-a-Service (SaaS) providers
·         Businesses that license or provide remote access to prewritten software
·         Purchasers of digital products

Thank you for your time,
Lorena Carrillo

From: CDTFA <noreplynotifications@notifications.cdtfa.ca.gov>
Sent: Tuesday, September 15, 2026 10:56 AM
To: info@turnpack.com
Subject: Sales and Use Tax Applies to Digital Products Beginning January 1, 2027

Sales and Use Tax Applies to Digital Products Beginning January 1, 2027
Beginning January 1, 2027, the definition of tangible personal property in the Sales and Use Tax Law will be expanded to include digital products and any copyright or patent interests associated with those digital products. As a result, retail sales of digital products in this state or the storage, use, or other consumption in this state of digital products purchased from any retailer may be subject to sales and use tax.
This change is the result of a new law and generally affects:
·         Sellers of prewritten computer software
·         Prewritten Software-as-a-Service (SaaS) providers
·         Businesses that license or provide remote access to prewritten software
·         Purchasers of digital products
What is a digital product?
A digital product is prewritten computer software transferred on tangible storage media, transferred electronically, or accessed remotely.
Prewritten computer software is computer software that is held or exists for general or repeated sale or lease, even if it was initially developed on a custom basis or for in-house use, including the combination of two or more prewritten programs.
What items are not digital products?
The following items are not considered digital products under the new law:
·         Digital assets (such as cryptocurrency)
·         Digital audio works (such as music, spoken recordings, and ringtones)
·         Digital audiovisual works (such as movies and videos with sounds)
·         Digital books (also known as eBooks)
·         Digital infrastructure (such as cloud platforms that allow customers to create, deploy, or run their own software applications)
·         Digital video game products
·         Digital visual works (such as computer-generated artwork)
What digital products are exempt?
The following digital products are exempt under the new law:
·         Digital products representing a service, not including SaaS
·         Custom computer software
·         Digital products transferred with reproduction and distribution rights
·         Digital products purchased solely for use outside of California
Threshold rule that may shift tax liability from retailer to purchaser
When the aggregate gross receipts from sales of digital products by a retailer to a purchaser that are transferred electronically or accessed remotely exceed $5 million in a calendar year or preceding calendar year, the tax liability may shift from the retailer to the purchaser. When this happens, the purchaser may be required to register for a Use Tax Direct Payment Permit and report the tax directly to us. Refer to our Tax Guide for Retailers and Purchasers of Digital Products for more information.
Place of sale and use of digital products
For local and district tax reporting purposes, the place of sale of digital products transferred electronically or accessed remotely is generally the customer’s address, and the place of use is the place where the person accessing the digital product is located. Refer to our Tax Guide for Retailers and Purchasers of Digital Products for more information.
Registration
Digital product sellers in California who are not currently registered with us must register for a seller’s permit, file sales and use tax returns, and report and pay tax on retail sales of digital products.
Out-of-state sellers of digital products engaged in business in this state as defined in Revenue and Taxation Code section 6203 must register with us for a Certificate of Registration—Use Tax, collect and report use tax from retail sales of digital products sold to California consumers, and pay the tax to us.
Our Online Services offers a convenient, fast, and free way to register online for a permit, license, or account.
Legislation information
Senate Bill 122 (Stats. 2026, ch. 23) was signed into law on June 29, 2026.
For more information
Please refer to our Tax Guide for Retailers and Purchasers of Digital Products. You may also call our Customer Service Center at 1‑800‑400‑7115 (TTY:711). Customer service representatives are available Monday through Friday from 7:30 a.m. to 5:00 p.m. (Pacific time), except state holidays.
To be added to our distribution list regarding upcoming interested parties meetings to discuss regulatory issues related to a specific topic, including digital products, or to all topics in general, please send your contact information to PPDD-BTC.InformationRequests@cdtfa.ca.gov.
Thank you for connecting with us.
em-1557

This email was sent to info@turnpack.com
why did I get this?    unsubscribe from this list    update subscription preferences
CDTFA · 651 Bannon Street · Suite 100, · Sacramento, CA 95811 · USA

--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

von Chris Berger - 02:41 - 15 Sept. 2026

Fwd: Your Path To Partnership.

Can you sign us up for a SW Business account?

---------- Forwarded message ---------
From: Southwest Business SDR <southwestbusiness@wnco.com>
Date: Tue, Sep 15, 2026 at 8:05 AM
Subject: Your Path To Partnership.
To: <cberger@turnpack.com>

Hi Christopher,

Thank you again for your interest in Southwest^® Business! Your next step is to get your Company Identification (CID) number and gain access to all our great benefits.

Get your Company Identification (CID) number

Having a CID number opens the door to everything a partnership with Southwest Business has to offer. When you get your CID, you’ll have access to our free self-service corporate booking tool SWABIZ^®, as well as the ability to book through our other business channels, including GDS and Direct Connect/API.

Explore potential benefits

Your organization may be eligible to enjoy exclusive promotions and travel incentives to help your travel budget go further.

Eligible organizations can access online reporting tools including duty of care, travel spend tracking, and unused funds.

Travelers can continue to earn Rapid Rewards points from our award-winning Rapid Rewards program.¹

Apply for our business loyalty program, Rapid Rewards Business, which allows eligible companies to earn Rapid Rewards Business points for Southwest travel booked under their CID in SWABIZ®, Direct Connect/API, or GDS. ²

You can get started today by getting your CID here. Make sure you have your company's EIN (Employer Identification Number; also known as Federal Tax Identification Number) available when you enroll.

Thank you,
Southwest Business SDR

1All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms.
²All Rapid Rewards Business rules and regulations apply and can be found at business.southwest.com/Terms-and-Conditions.

Click here to set your email preferences.

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

von Chris Berger - 11:32 - 15 Sept. 2026

lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

Re: Your Path To Partnership.

Thank you. I will try it out on my next flight

On Tue, Sep 15, 2026 at 10:27 AM Turnpack LLC <info@turnpack.com> wrote:
There website is wonky SWABIZ 90451001

Thank you for your time,
Lorena Carrillo

From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, September 15, 2026 8:30 AM
To: Info at Turnpack <info@turnpack.com>
Subject: Fwd: Your Path To Partnership.

Can you sign us up for a SW Business account?

---------- Forwarded message ---------
From: Southwest Business SDR <southwestbusiness@wnco.com>
Date: Tue, Sep 15, 2026 at 8:05 AM
Subject: Your Path To Partnership.
To: <cberger@turnpack.com>

Hi Christopher,

Thank you again for your interest in Southwest^® Business! Your next step is to get your Company Identification (CID) number and gain access to all our great benefits.

Get your Company Identification (CID) number

Having a CID number opens the door to everything a partnership with Southwest Business has to offer. When you get your CID, you’ll have access to our free self-service corporate booking tool SWABIZ^®, as well as the ability to book through our other business channels, including GDS and Direct Connect/API.

Explore potential benefits

Your organization may be eligible to enjoy exclusive promotions and travel incentives to help your travel budget go further.

Eligible organizations can access online reporting tools including duty of care, travel spend tracking, and unused funds.

Travelers can continue to earn Rapid Rewards points from our award-winning Rapid Rewards program.¹

Apply for our business loyalty program, Rapid Rewards Business, which allows eligible companies to earn Rapid Rewards Business points for Southwest travel booked under their CID in SWABIZ®, Direct Connect/API, or GDS. ²
You can get started today by getting your CID here. Make sure you have your company's EIN (Employer Identification Number; also known as Federal Tax Identification Number) available when you enroll.

Thank you,
Southwest Business SDR
¹All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms.
²All Rapid Rewards Business rules and regulations apply and can be found at business.southwest.com/Terms-and-Conditions.

Click here to set your email preferences.

--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com

--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com

von Chris Berger - 01:51 - 15 Sept. 2026

RE: AAID 18820571 76 WEG AX9Y65 05/17/2025-05/17/2026 DISPUTE (Encrypted Delivery)

Hello Lorena,

Thank you for your correspondence. I've referred your dispute documents to the auditor for review. Please note that revisions take approximately 30 days; therefore, I have placed the initial audit on hold until the revision is completed.

If you have any questions, please let us know.

Sincerely,

Zachary Warchal

Audit Service Coordinator & Tier 2 Billing
Audit

The Hartford

301 Woods Park Dr. (NHBC / 2^nd Floor)

Clinton, NY 13323

Office (866) 467-8730(Insured) - (877)853-2582- (Agent)

Fax (866)868-6153

TheHartford.com

Email: esc.audit@thehartford.com

We care about meeting your service expectations. Did I provide you with a great Hartford Experience? Please feel free to send any feedback on my service to Thomas.Mashia@thehartford.com

Business Insurance | Employee Benefits | Personal Insurance

From: info@turnpack.com <info@turnpack.com>
Sent: Monday, September 14, 2026 4:51 PM
To: Esc.Audit@thehartford.com
Cc: cberger@turnpack.com
Subject: AAID 18820571 76 WEG AX9Y65 05/17/2025-05/17/2026 DISPUTE

Thank you for the information. Please see attached disputes for each company added to our worker comp and business owners policies. Please let me know if any additional information is requested. We only have 1 location and do faithfully believe

ZjQcmQRYFpfptBannerStart

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

ZjQcmQRYFpfptBannerEnd

Thank you for the information. Please see attached disputes for each company added to our worker comp and business owners policies.

Please let me know if any additional information is requested.

We only have 1 location and do faithfully believe these companies and their our of state addresses were wrongfully added to our accounts.

Lorena Carrillo

Office Manager

Office: 480-331-1878
Direct Line: 781-938-0069
NEW ADDRESS: 6922 Via Northgate Ste 101, Mesa, AZ 85212

From: Audit, Esc (PremAudit, New Hartford/Center) <Esc.Audit@thehartford.com>
Sent: Friday, August 21, 2026 10:08 AM
To: info@turnpack.com
Subject: AAID 18820571 76 WEG AX9Y65 05/17/2025-05/17/2026 (Encrypted Delivery)

Hi Christopher,

Thank you for contacting The Hartford.

Please provide a written dispute including the following:

Policy number and the term being disputed
Contact information for the person disputing the audit including name, phone number and email address
Amount paid to each subcontractor in dispute
Please provide workers compensation certificates of insurance for the subcontractors, showing coverage effective during the audit period

If workers compensation certificates cannot be provided, please answer the following questions for each subcontractor:

Does the contractor have their own employees or helpers?
Does the insured supervise work/performance, or provide instructions on how work is done?
Is the work similar to work performed by the insured’s employees?
Is the work an integral part of the insured’s services or products?
Does the insured own/lease the work location or set mandatory hours?
Does the insured provide materials, tools, equipment, or reimburse expenses?
Is the worker paid hourly, salary, or per day (instead of by job)?
Is the person used daily or on another frequent ongoing basis?
Does the insured provide benefits (vacation, sick time, bonuses, insurance)?
Is this specialty work commonly performed on a contract basis?
Does the person operate as a legal entity AND advertise as a business?
Does the contractor have to perform the work personally (cannot subcontract)?

The required correspondence can be sent via fax (888-841-5831) or email esc.audit@thehartford.com.

If you have any questions or need assistance, one of our Hartford Premium Audit representatives will be happy to assist you. Please contact us:

By phone: 800-447-7649 Monday – Friday 8 a.m. to 8 p.m. EST

By email: esc.audit@thehartford.com

Thank you and have a great day

…………

Keyana Randall

Audit Service Coordinator

The Hartford Insurance Group, Inc.

3600 Wiseman Blvd.

San Antonio, TX 78251

Office (866) 467-8730

Mobile (877) 853-2582

Fax (866) 868-6153

TheHartford.com

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von "Audit, Esc (PremAudit, New Hartford/Center)" <Esc.Audit@thehartford.com> - 11:32 - 15 Sept. 2026

14 Dateianhänge 14 Dateianhänge

Confirmed ▪️ NEW Partner Offers

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von "Home Depot Pro Xtra" <homedepotpro@mg.homedepot.com> - 11:26 - 15 Sept. 2026

Invoice for Your Order PO26371913

562-692-5911
562-695-2323 (fax)
la.sales@mcmaster.com

Invoice

Billed to

TURNPACK LLC
6922 E VIA NORTHGATE STE 101
MESA AZ 85212

Purchase Order	PO26371913
Total	$123.06
Invoice	71849042
Invoice Date	9/14/26
Payment Terms	2% 10, Net 30
Deduct $1.44 on merchandise if paid by 9/24/26.

Shipped to

Turnpack LLC
6922 E Via Northgate Ste 101
Mesa AZ 85212

Mail Payment to	McMaster-Carr PO Box 7690 Chicago IL 60680-7690
Your Account	438808000

Christopher Berger placed this order.

Line		Product	Ordered	Shipped	Price	Total
1	8975K11	Multipurpose 6061 Aluminum Bar, 1/2" Thick x 1" Wide, 6 Feet Long	1 Each	1	39.15 Each	39.15
2	2281A1	Metric Class Z Plug Gauge, Tool Steel, Go Gauge, 0.7000 mm Size	1 Each	1	8.85 Each	8.85
3	92125A052	18-8 Stainless Steel Hex-Drive Flat Head Screw, M2 x 0.4 mm Thread Size, 6 mm Long, Packs of 50	2 Packs	2	12.00 Per Pack	24.00

Merchandise	72.00
Shipping	51.06
Total	$123.06

Packing List	Shipped	Weight	Carrier	Tracking
5557007-01	09/14/2026	12 lb	FedEx	541303233226
5557007-02	09/14/2026	1 lb	FedEx	541303233237

Federal ID 36-1458720

von "McMaster-Carr" <invoice.reply@mcmaster.com> - 03:22 - 15 Sept. 2026

1 Dateianhänge 1 Dateianhänge

RE: [External]: Help with your Grainger Account

Hello Lorena,

To place online orders without tax, we will need to have your certificate on file. Please email SalesTaxGrainger@grainger.com and include account number in the subject line. You may also bring the certificate to your local branch.

Once the certificate is on file, your online account will give you the option to choose taxable or tax exempt within 48 hours.

The taxable column will indicate ""yes"" with a checkmark. Each time you order, you are given the option to uncheck that field for the entire order, or for individual items.

As always, if you have any questions we are here to help.

Thank you,

Bonnie | Grainger Customer Service | Grainger Case #101416034
Phone: 1-800-GRAINGER (800-472-4643) | Email: customersupport@grainger.com | Visit: https://www.grainger.com

--------------- Original Message ---------------
From: info@turnpack.com [info@turnpack.com]
Sent: 9/14/2026, 4:26 PM
To: customersupport@grainger.com
Subject: [**External**]: Help with your Grainger Account

Contact Information:
Name: Lorena Carrillo
Email: info@turnpack.com
Company: Turnpack LLC
Account Number: 887850721
Fax:
Phone: 4803311878
Extension:
Are you located in the U.S.?: true
Comments/Questions:
how do i add my resale to my account

thread::RV6nrP98fxC6il07IlMTkAE::

von "CS customersupport" <customersupport@grainger.com> - 02:37 - 15 Sept. 2026

Certificate and Tracking for Your Order PO26371913

We shipped the aluminum on order PO26371913. You will receive them tomorrow. Track your shipment using FedEx 541303233226.

The certificate for the aluminum is attached.

von "McMaster - Carr" <la.sales@mcmaster.com> - 09:22 - 14 Sept. 2026

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von "Nellis Auction" <nelli@nellisauction.com> - 09:06 - 14 Sept. 2026

Confirmation for Your Order PO26371913

Thank you for your order. We will deliver your items tomorrow between 10 am and 12 pm.

Confirmation

Delivery and billing address Turnpack LLC 6922 E Via Northgate Ste 101 Mesa AZ 85212	Delivery method Standard	Order date 9/14/2026
	Payment method Invoice	Placed by Christopher Berger
		McMaster-Carr number 5557007

PO26371913
Delivers Sep 15, 10 am - 12 pm
1	Multipurpose 6061 Aluminum Bar 1/2" Thick x 1" Wide, 6 Feet Long 8975K11	1 each	39.15 each	$39.15
2	Metric Class Z Plug Gauge Tool Steel, Go Gauge, 0.7000 mm Size 2281A1	1 each	8.85 each	$8.85
3	18-8 Stainless Steel Hex-Drive Flat Head Screw M2 x 0.4 mm Thread Size, 6 mm Long 92125A052	2 packs of 50	12.00 pack	$24.00

	Merchandise	72.00
	Shipping	51.06
	Total	$123.06

Your order is subject only to our terms and conditions, available at www.mcmaster.com or from our Sales Department.

Phone: (562) 692-5911

Email: la.sales@mcmaster.com

von "McMaster-Carr" <la.sales@mcmaster.com> - 08:32 - 14 Sept. 2026

3 Dateianhänge 3 Dateianhänge

!E-Automatic reply: PO26331879 (1347114 / 1348991 (cancelation request sent))

Hi, thank you for your email. Please know that I will be out of office September 11 through September 16th. I will not have access to my email.

If you have any needs, please reach out to Brian Gilbert (bgilbert@heitek.com) or Tracy Love (tlove@heitek.com) in my absence.

If there is something that I can personally assist you with, please allow me to respond after the 16th.

Thank you!

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ZACK RUFFING | Business Development Manager

P: 480.997.0878

Heitek Automation · a SunSource Company · www.heitek.com · Request a Quote · Line Card

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von "Zack Ruffing" <zachary.ruffing@heitek.com> - 08:21 - 14 Sept. 2026

Receipt for Payment to Coast Aluminum, Inc

TURNKEY PACKAGING SOLUTIONS,L. sent a payment of $466.70 to Coast Aluminum, Inc from American Express **1004 on Mon Sep 14 06:56:08 EDT 2026 for the invoice(s) shown below.

Thank you for your business.

Invoice	Amount Paid	Balance
6322403	$466.70	$0.00

Transaction Details:

Payment	Amount	Payment Token	Authorization Code
On Invoices	$466.70	45RZJYMFBR3R	40633224

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von "Coast Aluminum Inc" <coastcredit@coastaluminum.com> - 06:56 - 14 Sept. 2026

We Received Your Order # o2584917433

Order #: o2584917433

Thank you for placing your order on The Postal Store^®.

Chris, we're working on your order and will let you know when it ships.

View Order Details

Order Summary

Thank You Stamps, Sheet of 20

Price: $16.40

Format: Sheet of 20

Quantity: 3

Pieces: 60

$49.20

Shipping Method: Default Shipping (Typically ships within 1 - 3 business days)

Estimated Delivery*: Tue. Sep 22 - Sat. Sep 26

Order Number o2584917433

Order Date: September 14, 2026

Shipping Address

Chris Berger

6922 E VIA NORTHGATE

STE 101

MESA, AZ 85212-1296

United States

Billing Address

Chris Berger

22425 S Scotland Ct

Suite 104

Queen Creek, AZ 85142

United States

Payment Summary

Subtotal (3)	$49.20
Default Shipping	$0.00
Handling	$2.10
Total	$51.30

Payment Method

American Express: ending in 1004

$51.30

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Your shipment was delivered 877101079381

FedEx

Your shipment was delivered.

Delivery Date

Mon, 09/14/2026

12:16pm

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Delivered to

6922 E VIA NORTHGATE, Mesa, AZ 85212

Received by

JCHRIS

Report missing package

How was your delivery?

Personal message

power integration parts

Tracking details

Tracking ID

877101079381

From

Tec Associates
christopher berger
905 Boggs Lane
Suite 101
FREMONT, CA, US
94539

To

Turnpack LLC
Turnpack LLC
6922 East Via Northgate
Unit 101
Mesa, AZ, US
85212

Ship date

Fri 9/11/2026 12:00 AM

Number of pieces

1

Total shipment weight

5.00 LB

Service

FedEx Ground

Reference

SO26301099

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Company name

christopher berger

Name

Tec Associates

Email

info@turnpack.com

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von "FedEx Tracking" <TrackingUpdates@fedex.com> - 03:26 - 14 Sept. 2026

Christopher, there’s still time to reach your September goals!

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The month isn’t over yet! Track your progress today.

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von "FedEx Rewards" <fedexrewards@message.fedex.com> - 02:41 - 14 Sept. 2026

Re: SO26351118

Hey Chris,

Yes, I can bring them by tomorrow after work.

Rgds,

Mark Cunningham

Senior Process Engineer

t: 480-550-9702

|

m: 480-684-4163

From: Chris Berger <info@turnpack.com>
Sent: Monday, September 14, 2026 11:26 AM
To: Mark Cunningham <mark.cunningham@sarasmicro.com>
Subject: SO26351118

You don't often get email from info@turnpack.com. Learn why this is important

Hi Mark,

Do you have time between today and EOD Wednesday to drop-off the other 4 magazines? We'd like to get them done by the end of the week.

Chris

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

von Mark Cunningham - 02:37 - 14 Sept. 2026

Re: email invoices

Hello Lorena,

Thnak you for this information. Is Turnpack LLC a consulting firm or a direct manufacturer? To claim an exemption under A.R.S. § 42-5061(B)(1), the entity buying the equipment must be directly engaged in the physical manufacturing, processing, or fabricating of tangible products. It seems Turnpack LLC acts as a consulting and engineering partner rather than the direct operator of a production plant and therefore fails the baseline test for the manufacturing exemption.

Please advise. Thanks.

--

Regards,

Marynda Hill

Sales Tax Manager – West Division | Airgas, an Air Liquide company

3737 Worsham Ave | Long Beach, CA 90808

marynda.hill@airgas.com | Airgas.com

On Mon, Sep 14, 2026 at 11:08 AM Turnpack LLC <info@turnpack.com> wrote:

Here is what I found so shouldn’t this be accurate? While it is separate it is still necessary as they work together.

The gas is a necessary component of the fabrication process, and the cylinder acts as the essential machinery/equipment required to contain and deliver that process gas.

So this should be covered under our form 500 for manufacturing exemption. I updated the description to ensure both items are covered.

The Equipment Exemption: In Arizona, renting or leasing tangible personal property is normally taxable, but A.R.S. § 42-5061(B)(1) provides an exemption for machinery and equipment used directlyin manufacturing operations. If the gas cylinder holds industrial process gases (like argon or CO2 for welding/fabrication), the cylinder itself counts as necessary manufacturing equipment

Hope this helps!

Thank you for your time,
Lorena Carrillo

From: HILL, Marynda <marynda.hill@airgas.com>
Sent: Monday, September 14, 2026 10:45 AM
To: info@turnpack.com
Subject: Re: email invoices

Hello Lorena,

Arizona imposes Transaction Privilege Tax (TPT) on the business of renting, leasing, or licensing tangible personal property for consideration. Gas cylinders are physical equipment, meaning their rental charges are subject to state, county, and city TPT. Even if the gas inside the cylinder qualifies for an exemption (such as prescribed medical oxygen or certain manufacturing gases), the rental or demurrage fee for the hardware container (the cylinder) is legally separate and fully taxable.

Let me know if there are any more questions or concerns.

Thanks.

--
Regards,
Marynda Hill
Sales Tax Manager – West Division | Airgas, an Air Liquide company
3737 Worsham Ave | Long Beach, CA 90808
marynda.hill@airgas.com | Airgas.com

On Fri, Sep 11, 2026 at 5:54 PM <info@turnpack.com> wrote:
There shouldn’t be tax on these invoices our tax exempt information should already be on file.

Lorena Carrillo
Office Manager
Office: 480-331-1878
Line: 781-938-0069
22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142
lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder

von "HILL, Marynda" <marynda.hill@airgas.com> - 02:27 - 14 Sept. 2026