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Dear Customer,
Based on your usage through June 26, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your July bill is projected to be approximately $695.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
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Informed Delivery
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Hi Chris!
Pricing Below.
P/N MDXT61GNBECA000
P/N 3004-332-5M
P/N 3004-334-5M
Have a great weekend.
MARIO GARCIA | FIELD AUTOMATION ENGINEER
MSITEC
e: mario.garcia@msitec.com
p: 602.426.1333 | c: 480.299.4701
w: msitec.com
From: Chris Berger <info@turnpack.com>
Sent: Wednesday, June 24, 2026 3:13 PM
To: Mario Garcia <mario.garcia@msitec.com>
Subject: Turnpack, LLC Order (Ref PO26251811)
Dear Mario Garcia (MSI Tec) Attached, please find our request for quotation PO26251811 from Turnpack, LLC. We're excited to collaborate with you [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Dear
Mario Garcia
(MSI Tec)
Attached, please find our request for quotation PO26251811 from
Turnpack, LLC.
We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.
If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!
Thank you for your attention to this matter. We look forward to your prompt response!
Best regards,
Turnpack — Efficiency Redefined Through Automation
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Intuitive Surgical Operations, Inc.
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Turnkey Packaging Solutions LLC
3400 N Arizona Ave, Suite 110
Chandler, Arizona 85225
Attn: Christopher Berger
cberger@turnpack.com
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| Line | Description | Need By Date | Qty | Unit | Price | Total |
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| 1 |
eSensor: Automated ACF bonder
SO26181051
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08/31/2026 | 355,000.00 | 355,000.00 |
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355,000.00 USD
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Invoice Instructions: We encourage you to enroll to the Coupa Supplier Portal (CSP) to easily manage invoice submission and payment status. If you are not enrolled in the CSP, please submit your invoices to invoices@intuitive.coupahost.com. For AP Questions & Comments, please contact: AP@intusurg.com
INTUITIVE SURGICAL PURCHASE ORDER TERMS
This Purchase Order (“Order”) is an offer by the buyer, Intuitive Surgical, Inc., Intuitive Surgical Sàrl, Intuitive Surgical Operations, Inc. or one of their affiliates listed above (the entity making this offer being the "Purchaser"; the others being third party beneficiaries) to purchase goods and/or services from the seller listed above ("Supplier"). This transaction will be governed strictly on the terms and conditions stated herein (“Terms”), and all other terms and conditions, including those of any Supplier proposal, order form, statement of work or purchase order, are hereby excluded. Notwithstanding anything herein to the contrary, if a separate agreement (“Master Agreement”) has been executed between Purchaser and Supplier, the terms of such Master Agreement shall prevail over these Terms, however the Intuitive Supplier Code of Conduct (sec. 11 below) shall be applicable regardless of the existence of a Master Agreement.
1. ACCEPTANCE OF THIS ORDER. Performance by Supplier under this Order, including performance of services or purchase of any materials, etc. will be treated as legal acceptance by Supplier of both this Order and the terms and conditions contained herein. Such acceptance will apply regardless of whether this Order has itself been executed by Supplier. If Supplier does not accept this Order, Supplier must communicate its rejection in writing within three (3) business days of Order receipt or the Order will be deemed accepted. Purchaser may, at its option, cancel this Order without notice.
2. TITLE. Unless otherwise set forth in a Master Agreement or stated herein by Purchaser, goods will be shipped FCA Purchaser's dock. In any event, risk of loss remains with Supplier until title passes to Purchaser. Passage of title under this provision does not limit Purchaser's full right of inspection or constitute final acceptance. If goods are returned by Purchaser to Supplier due to non-compliance with this Order, then title will pass to Supplier on delivery of all or the applicable part of the goods thereof being transferred to a carrier for return to Supplier.
3. PACKAGING. All goods covered by this Order will be suitably packaged or otherwise prepared for shipment so as to secure the lowest transportation rates and to meet the carrier's requirements. No charges will be allowed for packaging or crating unless stated in this Order. Each container must be clearly marked to show quantity, contents, Supplier's name, and the number of this Order number. In addition, each container must be marked with the release Order number when requested by Purchaser.
4. CHANGES. If the goods or services covered by this Order have changed between the issuance of this Order to Supplier and the last time such goods and services were purchased by Purchaser, or if the goods and services covered by this Order change or vary during the performance of this Order, Supplier agrees to notify Purchaser of any material changes or variations in the goods or services. Unless Supplier notifies Purchaser in writing, Supplier warrants that each good and service provided to Purchaser is identical in all material aspects.
5. PRICE: The pricing on the Order reflects the pricing agreed by Supplier and Purchaser, and may not, without the prior written consent of Purchaser, exceed the last quotation received by Purchaser from Supplier. If Supplier does not reject the Order as set forth in Section 1 above, then delivery to Purchaser of goods and services set forth on the Order will be deemed acceptance of all such pricing.
6. RIGHT OF REJECTION. Purchaser reserves the right to return to Supplier, at Supplier's expense, goods delivered or services performed hereunder that do not meet the terms of a Master Agreement, if any, or this Order. Purchaser may accept the portion of the goods or services delivered hereunder that conform and return/reject the balance to Supplier at Supplier's expense. In such event, Purchaser will pay only the proportionate amount of the total price stated herein that corresponds to the portion accepted regardless of whether such lesser quantity is ordinarily sold at higher price. Supplier shall promptly refund any prepaid fees to Purchaser for any nonconforming goods or services that were rejected by Purchaser, but any such refund shall in no case be later than net 30 days from receipt of notice of rejection.
7. DELIVERY. Time is of the essence for this Order, and Purchaser may reject goods and services not delivered or furnished on the dates or the manner herein specified. In addition, if any portion of Supplier’s provision of goods and/or services requires Supplier to be on Purchaser’s property, Supplier will comply with Purchaser’s rules and procedures and take all necessary precautions to prevent any injury to persons or damage to any property.
8. CONTINGENCIES. If Purchaser fails to take one or more shipments or receive services hereunder because of fire, explosions, earthquake, war, flood, accident, interruption or delay in transportation, labor trouble, pandemic, epidemic, or any other circumstances of like or different character beyond Purchaser's reasonable control, or partial or complete suspension of operations, then, upon notice to Supplier, the total quantity of goods and/or services covered by this Order may be reduced by the extent of the omitted shipment(s) or the specified delivery period extended by a time equal to that during which shipment shall be so omitted.
9. CANCELLATION, INSOLVENCY. Unless otherwise set forth in a Master Agreement, Purchaser may cancel services or goods under this Order, in whole or in part, at any time on written notice. Cancellation will be without prejudice to any claims which one party may have against the other for services performed or materials/goods supplied up to the date of cancellation. Should Supplier itself or any of its affiliated companies file for bankruptcy, or if then Purchaser may terminate all or any part of this Order without penalty or required notice.
10. INTELLECTUAL PROPERTY. Unless otherwise agreed in a Master Agreement, in the case of customized or bespoke software created and developed by Supplier on a works-for-hire basis for Purchaser, Purchaser owns and retains all right, title, and interest in and to any patent, copyright, trade secret and/or trademark rights in all Supplier’s work product, any intellectual property (including but not limited to right of priority) or technology that is conceived, created, or reduced to practice by either party jointly or separately in the course of the performance of this Order whether or not based on Purchaser Designs or Purchaser Items as defined in these Terms, and Supplier assigns any and all rights to such intellectual property or technology to Purchaser. For the avoidance of doubt, in the case of Suppliers that provide commercial off-the-shelf (“COTS”) goods or software as a service (SaaS) cloud based solutions, the intellectual property remains with Supplier or its suppliers and does not transfer to Purchaser.
10.1 In the case of COTS goods or software license grant purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier hereby grants Purchaser a worldwide, non-exclusive, irrevocable, perpetual, non-transferable and non-sublicensable, right and license to use such COTS goods or software on a royalty-free, fully paid-up and irrevocable basis during any then-current prepaid subscription term.
10.2 In the case of SaaS solution use and access purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier grants Purchaser a non-exclusive, non-transferable, limited license (without the right to sublease or sublicense) to access and use the subject cloud-based subscription software, the subscription services, as well as, any related confidential information and documentation, during the subscription term, in an operating environment hosted by Supplier, for Purchaser’s own internal use.
10.3 In the case of Consulting Agreements of any kind, Supplier agrees that any and all Intellectual Property (as defined above) conceived, written, created or first reduced to practice in the performance of work under this Order shall be the sole and exclusive property of Purchaser and hereby assigns to Purchaser all its right, title and interest in and to any and all Intellectual Property. Supplier further agrees that except for its rights in background technology, Purchaser is and shall be vested with all rights, title and interests including. Supplier shall execute all papers, including patent applications, invention assignments and copyright assignments, and otherwise shall assist Intuitive as reasonably required to perfect in Purchaser the rights, title and other interests in Supplier's work product expressly granted to Purchaser under this Order.
11. LAWS AND REGULATIONS. Supplier represents and warrants that all goods and services delivered pursuant to this Order (i) will be produced, sold, and delivered to Purchaser in compliance with all applicable laws and regulations and specifically with the then applicable Intuitive Supplier Code of Conduct which can be found under the following link: https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/supplier-code-of-conduct-1087837.pdf , and (ii) will be produced in strict compliance with the Fair Labor Standards Act, 1983, as amended, applicable child labor laws, and laws against slavery and/or human trafficking. If required, the Supplier will comply with Federal Acquisition Regulation (FAR) clause 52.219-8 "Utilization of Small Business Concerns", which is hereby incorporated by reference. Supplier and its subcontractors shall, to the extent they apply, abide by (1) the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a), which prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and require affirmative action to employ and advance in employment individuals without regard to protected veteran status or disability; (2) 29 CFR Part 471, Appendix A to Subpart A, and (3) E-Verify.
12. NO AGENCY. This Order is solely for the purchase of goods and/or services and does not name Supplier the agent or subcontractor of Purchaser for any purpose. Supplier assumes all obligations under all "social security" legislation (e.g., unemployment insurance, old age benefits, or workers' compensation laws) of the United States or any state or other governmental authority with respect to persons employed in the performance of services and/or production of goods under this Order and will indemnify Purchaser against any liability thereof.
13. NO EMPLOYMENT. Neither this Order, the goods and/or services provided, nor anything related to these terms and conditions creates an employer-employee relationship between Purchaser and Supplier. Similarly, Supplier will not, nor does it intend, to direct or exercise control over Supplier’s means or methods of performing under this Order. Nothing about this Order limits Supplier’s ability to supply goods and/or services elsewhere so long as Supplier honors its legal obligations to Supplier as articulated herein and as otherwise exist.
14. PURCHASER DESIGNS AND PURCHASER ITEMS. Supplier may use (i) all photographs, specifications, drawings, blueprints, or designs. or the like (together "Purchaser Designs"), or (ii) all tools, dies, molds, fixtures, photographs, proofs, printing plates, or the like (together "Purchaser Items"), that are supplied by Purchaser in confidence, or paid for by Purchaser, only for the purpose of fulfillment of this Order. No other use is authorized without Purchaser's prior written consent. Supplier will return all Purchaser Designs or Purchaser Items to Purchaser if so requested. Supplier agrees that the Purchaser Designs and Purchaser Items, and any inventions, intellectual property including trade secrets contained therein, are the property of Purchaser. Purchaser may withdraw Purchaser Items or Purchaser Designs from Supplier's premises upon demand in writing. Supplier is obligated to carefully preserve and maintain, in good operating condition, such Purchaser Designs or Purchaser Items at all times.
15. INVOICE, PAYMENT, AND DISCOUNTS. Supplier will provide Purchaser with timely invoices:
· Delivered electronically and readable by electronic means,
· On the date appearing on the invoice along with the correct Order Number,
· Delivered to Purchaser at the e-mail address set forth on the face of this Order or by other agreed electronic method,
· Provided to Purchaser by the person or business entity, firm, or corporation to which this Order is issued and
· In accordance with the payment terms shown on the face of this Order calculated from (i) the date Purchaser receives and accepts the goods or services and (ii) Purchaser’s receipt of the invoice for same. Discount date, if applicable, will be established from the date on which Supplier has complied with all terms of this Order and delivered an invoice to Purchaser.
16. TAXES, GOV’T AND BANK CHARGES. The purchase price for goods or services herein is exclusive of any and all taxes and other governmental or bank charges now imposed or hereafter becoming effective upon the production, sale, shipment or use of the materials or services specified in this Order and Supplier agrees to indemnify Purchaser against, and reimburse Purchaser for, any expenditures Purchaser may be required to make on account of Supplier's failure to pay such taxes and other governmental or bank charges. Purchaser shall pay any applicable local, state, and federal taxes, however designated (excluding Supplier’s income taxes), imposed or based upon the sale, transfer of ownership, installation, license or use of the goods or services, unless Purchaser provides the Supplier with an appropriate certificate of exemption. Supplier shall be solely responsible for any bank charges, fees or other costs of any kind incurred by Supplier in the course of completing services or providing goods under this Order, including but not limited to bank fees associated with receiving any payments from Purchaser.
17. WARRANTIES. In addition to all warranties, expressed or implied, established by statutes or common law, or elsewhere set forth in this Order, Supplier hereby expressly represents and warrants that all goods and/or services covered by this Order will (i) conform to all specifications, drawings, samples, and any other description furnished or adopted by Purchaser and accepted by Supplier, (ii) be new not refurbished, and (iii) of good material, and free of defect in material and workmanship. Purchaser's failure to give notice to Supplier of any breach of any warranty shall not discharge Supplier's liability for any such breach. The warranties of Supplier together with its services warranties and guarantees, if any, run to Purchaser and Purchaser's customer(s). Notwithstanding the foregoing, Supplier’s warranty obligations under this Section will not apply to the extent that such warranty claims are caused by Purchaser’s negligence or willful misconduct.
18. INDEMNIFICATION. Supplier will defend, indemnify, protect, and hold Purchaser and its affiliates harmless against any and all loss or damage to persons (including death), to property (including reasonable attorneys’ fees) or any infringement or misappropriation of a third-party’s intellectual property rights, resulting from or arising in connection with the goods and/or services furnished hereunder. This may include third party claims, demands, litigation or other legal proceedings regardless of legal theory involved. Notwithstanding the foregoing, Supplier’s indemnification obligations under this Section will not apply to the extent that such claims are caused by Purchaser’s negligence or willful misconduct.
19. WAIVERS. Any failure by Purchaser to enforce or require strict performance by Supplier of any term or condition of this Order does not constitute a waiver thereof by Purchaser, and Purchaser may at any time avail itself of the remedies Purchaser may have for any breach of the terms hereof.
20. ASSIGNMENT. This Order may not be assigned by Supplier without the prior written approval of Purchaser, which shall not be unreasonably withheld.
21. CHOICE OF LAW, JURISDICTION, VENUE. This Order shall be governed by and subject to the laws of the State of California (other than its choice of law principles). The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Order. Any action or proceeding arising from this Order will be brought in the state courts located in Santa Clara County or in the federal courts located in the Northern District of California, or other courts as Purchaser may specify. Each party hereby irrevocably consents to the exclusive jurisdiction and venue in such courts.
22. ENTIRE AGREEMENT. Except as set forth in a Master Agreement, the terms and conditions stated in this Order constitute the entire agreement between Supplier and Purchaser regarding the services or purchases herein. For the avoidance of doubt, Supplier and Purchaser agree that any and all terms and conditions contained in any shrink-wrap, click-wrap, hyperlink, any subscription, or the like which may accompany services or are embedded in Supplier’s goods, products or posted on Supplier’s website, or any terms and conditions in any quote, correspondence, proposal or other documentation provided by Supplier that are attached to, referenced in, or in any way related to this Order are null and void and expressly superseded in their entirety by the terms and conditions contained herein.
23. CONFIDENTIAL INFORMATION AND PUBLICITY. If Purchaser and Supplier have entered into a non-disclosure agreement (“NDA”) applicable to the disclosure of confidential information under this Order, and if the term of the NDA expires before the expiration or termination of this Order, then the term of the NDA will be automatically extended to match the term of this Order. The parties will treat the terms, conditions, and existence of this Order as confidential and proprietary information of Purchaser. Each party agrees to treat any confidential or proprietary information disclosed to it as strictly confidential for the duration of the transaction under this Order and for a period of 5 years thereafter, unless such information becomes public through no fault of the receiving party. Supplier shall not make any public disclosure or publication (including without limitation on websites and social media), presentation, public announcement, or press release concerning its relationship with Purchaser unless Purchaser provides its prior written consent.
24. INSURANCE. Supplier will maintain a Comprehensive General Liability policy (including coverage ensuring Supplier’s liabilities assumed herein), Automotive and Employer liability policies, etc. with limits as required by Purchaser. At Purchaser’s request, Supplier will provide a Certificate of Insurance completed by its insurance carrier certifying such required coverage is in effect, with waiver of subrogation, naming Purchaser as an additional insured. Such coverage will not be materially altered or canceled without thirty (30) day prior written notice to Purchaser.
25. DRAWINGS, DESIGNS OR SPECIFICATIONS. If applicable to Supplier’s goods or services, Supplier hereby agrees to provide to Owner a reasonably complete set of drawings, designs and specifications within a commercially reasonable time, but in no event later than three (3) months prior to TCO. Should Supplier fail to comply with this deadline for any reason, Owner may withhold payment to Supplier for any associated invoice, billing or cost until required documentation is received and approved by Owner.
26. CONSULTING If applicable to Supplier’s Services, if any under this Order, Supplier hereby stipulates (a) it possesses the qualifications necessary to perform agreed upon Services described in its proposal or Statement of Work and will timely and efficiently complete the same, (b) it has and is known to have high ethical standards and professional integrity within its profession, (c) will use professional conduct in the performance of its obligations under this Order, (d) is serving as a consultant in its individual capacity and not as an agent employee or representative of Owner, (e) any confidential or proprietary information obtained is the sole, exclusive and irreplaceable property of Purchaser and (f) during the term of this Order and for a period of one (1) year following termination of this Order, it will not perform similar work for any competitor of Purchaser or any company or organization engaged in the development of telepresence, teleoperation, or robotic surgical products or services, without providing to Purchaser forty-five (45) days’ prior written notice.
27. DATA PRIVACY/HIPAA
27.1 DATA PRIVACY: Supplier shall comply with all applicable privacy and data protection laws, including but not limited to, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, and the EU General Data Protection Regulation 2016/679 (“GDPR”) (hereinafter “Applicable Data Protection Laws”). In addition, Supplier shall comply with Purchaser’s data privacy provisions: https://www.intuitive.com/en-us/about-us/company/legal/privacy and https://www.intuitive.com/en-us/about-us/company/legal/governance.
27.2 In the event Supplier is processing Protected Heath Information as that term is defined by HIPAA, Supplier shall comply with the Business Associate Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-BAA-Terms.pdf. In the event Supplier is processing Personal Data, Personal Information, Personal Health Information, or any other personally identifiable information under Applicable Data Protection Laws, Supplier shall comply with the Data Processing Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-DPA-Terms.pdf.
28. CYBER SECURITY/SITE ACCESS
28.1 Independent Third-Party Attestation. If Supplier will have access to Purchaser’s information systems, Supplier shall achieve and maintain compliance with ISO/IEC 27001 or an equivalent information security certification. Accepted equivalent certifications include but are not limited to: International Standards Organization – ISO 27001; Service Organization Control – SOC2 Type 2; HITRUST, Cybersecurity Maturity Model Certification (CMMC 2.0 Levels 2 & 3), and the Federal Risk and Authorization Management Program (FedRAMP). Supplier shall achieve the aforementioned compliance within twelve (12) months (or as otherwise agreed upon by the parties in writing) of the Effective Date of the agreement between Purchaser and the Supplier, and meet associated requirements for examining information security risks, implementing comprehensive information security controls, and sustaining management processes necessary to evaluate the adequacy of information security controls on an ongoing basis. Additionally, Supplier shall utilize an independent party to routinely assess, audit, or review installed processes and controls, which shall attest to the effectiveness of such information security controls as well as compliance with ISO/IEC 27001(or accepted equivalent) throughout the term of this Order. Required certification and assessments will be completed at the Supplier’s expense.
28.2 Ability to Audit. Purchaser shall have the ability to audit records specific to certifications, completed management reviews and compliance audits for information security as directly related to the supply of the goods and/or services. Second, Supplier shall complete remediation actions that result from Purchaser reviews of the certification records and/or Purchaser security assessments at no expense to Purchaser and within a mutually agreed time frame.
28.3 Cyber Security Incident and Breach Notification. Supplier shall notify Purchaser of all cyber security incidents, including malicious system access, end-point user device, and equipment loss. Supplier shall notify Purchaser immediately and meet applicable laws and regulations upon becoming aware of a data breach or security incident. Supplier will fully cooperate with Purchaser personnel during the investigation of security incidents to resolve the incident and in conjunction with any associated investigations in accordance with Supplier’s obligations and applicable laws.
28.4 Subcontractors & Supply Chain Risk Management. Supplier shall define and implement processes and procedures to manage any subcontractors and/or any other entities within the extended supply chain engaged in building and delivering goods/services to Purchaser. Such processes must include the following risk management activities: Enforcing that any Subcontractors, or any other entities within the extended supply chain, that have access to or support Purchaser, to maintain a baseline security level of the supplier or better; and Subsequently and regularly managing risks in the supply chain and conducting regular risk assessments of Subcontractors or any other entities within the extended supply chain that your organization engages in building and delivering goods/services. Supplier must also maintain evidence of regular risk management activities for all subcontractors.
28.5 Access to Purchaser’ s Information Systems. To the extent that access to Purchaser’s Information Systems is required by Supplier to perform its obligations, access may be granted solely to enable Supplier to perform its obligations hereunder and for no other purpose. Access is limited to those specific Information Systems, time periods, and personnel as are agreed to by the parties and is subject to Purchaser’s then-current security procedures and information protection policies, as the same may be amended from time to time by Purchaser. Supplier will at all times maintain the highest degree of security to comply with the requirements of this Section and to ensure that access granted to Supplier will not impair the integrity and availability of Purchaser’s Information Systems. Supplier shall require its personnel and/or subcontractors to sign individual agreements with the Supplier and be subject to the Supplier’s security clearance procedures prior to accessing Purchaser’s Information Systems.
28.6 Data Security. Supplier shall use encryption standards that align with current industry best practices and standards for the transmission or storage of Purchaser data that is deemed confidential information. In addition, Supplier shall destroy data and media according to current industry best practices and standards. Further, Supplier and its subcontractors shall establish and maintain robust and effective safeguards to protect against the destruction, loss, disclosure, or alteration of Purchaser Data in the possession of Supplier. These safeguards must be on par with or exceed the highest level of protection that Supplier applies to its own most confidential and sensitive information. At all times, these measures must adhere to industry best practices and shall not, under any circumstances, fall below a standard of reasonable care and due diligence.
28.7 Termination & Return of Materials. Upon termination of this Order for any reason as stated in Purchaser’s request, Supplier will promptly erase, destroy, or return, as directed by Purchaser, all equipment, documents, or materials of any nature in Supplier's possession or control that have been furnished by Purchaser to Supplier, or reproduced or developed by Supplier containing or based on Purchaser confidential information.
Intuitive Surgical Proprietary Information Revised April 1, 2025
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Good afternoon,
We need certificate of origin, value, and technical data sheet.
Thanks.
From: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Sent: Friday, June 26, 2026 2:25 PM
To: Christopher Berger; Sosa, Rosa - MX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Thanks Christopher, Customs clearance usually takes no more than 2 days (Rosa Sosa to confirm timing and needs of information in advance).
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, June 26, 2026 1:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
The machine is built and the new control system is installed. Two things remain: we're finishing commissioning of that control system — the motion tuning, recipe setup, and final functional testing on the actual machine — and one last hardware item, the antistatic
lid, which installs last and is due in early next week. This control system is the new Beckhoff platform that replaces the obsolete design, and I won't ship until it runs as needed on your floor. We are close to wrapping up.
Because I've given your team enough moving ship dates, I commit to what I control directly and can prove: I will be on-site at your plant to finish installation, commission the machine, and train your operators myself.
I am booking travel today to be on-site the week of July 27. I'll forward my flight itinerary once ticketed so you can see it's firm. The machine docks out ahead of that, and I'll send the exact ship date the moment it's crated.
One ask so we can lock my exact on-site days together: since your team handles the El Paso-to-Juarez importation through WTS, can you confirm your typical clearance and cross time from the broker? If the machine clears earlier than expected, I'll move my trip
up — I'd rather be there the week of July 20th or 13th.
I will finish this last stretch correctly and close it out in person.
Chris
On Thu, Jun 25, 2026 at 2:51 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Cristopher, any update?
Thanks
From: Rodarte, Federico - MEX
Sent: Monday, June 22, 2026 8:30 AM
To: 'Christopher Berger'
Cc: 'Info at Turnpack'; 'LLC SO2524915 Turnpack'; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Christopher, good morning, anxious to see this week update to stay on target 06/26?
Also asking what do you need from our side in regards of the “Installation and Training” plan?
Thanks, please advise…
From: Rodarte, Federico - MEX
Sent: Monday, June 8, 2026 9:23 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Excellent, thanks!
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, June 8, 2026 9:19 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Attached is the updated project schedule. We are still on target for the 06/26 ship date. This week will be critical as we finalize motor integration testing. I will provide another update on Friday.
Chris
On Tue, May 19, 2026 at 6:19 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Thanks for the update.
Regards
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 19, 2026 7:15 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
Attached is the updated project schedule (Rev. 2) reflecting last Week's progress. Every long-lead item is confirmed and on plan:
- Beckhoff hardware: confirmed arrival this week
- Applied Motion motor: confirmed by 5/25
- Antistatic lid: ordered, 4-week lead, ships direct to AZ for final install
- Chicago Dial Indicators: confirmed arrival before 6/1
- Coatings: shipping to vendor this week
- CAD released for in-house parts, fabrication in progress
6/26/2026 ship to your WTS broker in El Paso remains the committed date.
Next update is Friday, 5/22, focusing on the Beckhoff bench code dev kickoff and the Applied Motion motor arrival.
Chris
On Mon, May 11, 2026 at 5:27 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
- The original X-stage drive motor is obsolete and the supplier's last-time-buy did not materialize. We have redesigned the motion control around Applied Motion drive motors and a Beckhoff industrial PC with touchscreen HMI. This permanently eliminates the obsolescence risk and adds two capabilities the original Midas design did not have: touchscreen operation and recipe management.
- Beckhoff hardware arrives in-house this week, which lets us develop the PLC, HMI, and recipe code on the bench in parallel with mechanical assembly at our build partner's shop. On-machine integration is therefore compressed to one week of motion tuning and commissioning.
- All other components have been received, are on order with confirmed dates, or are moving through machining and coating this week.
I am chasing four items today and will close them out in Friday's update:
- Applied Motion supplier ship date confirmation
- Antistatic lid PO placement and lead time
- Chicago Dial Indicator items (PO26121668) confirmed ETA
- Beckhoff arrival confirmation upon receipt this week
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
Powered by Odoo
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Christopher Berger
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Christopher Berger
Christopher Berger
Thanks Christopher, Customs clearance usually takes no more than 2 days (Rosa Sosa to confirm timing and needs of information in advance).
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, June 26, 2026 1:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
The machine is built and the new control system is installed. Two things remain: we're finishing commissioning of that control system — the motion tuning, recipe setup, and final functional testing on the actual machine — and one last hardware item, the antistatic
lid, which installs last and is due in early next week. This control system is the new Beckhoff platform that replaces the obsolete design, and I won't ship until it runs as needed on your floor. We are close to wrapping up.
Because I've given your team enough moving ship dates, I commit to what I control directly and can prove: I will be on-site at your plant to finish installation, commission the machine, and train your operators myself.
I am booking travel today to be on-site the week of July 27. I'll forward my flight itinerary once ticketed so you can see it's firm. The machine docks out ahead of that, and I'll send the exact ship date the moment it's crated.
One ask so we can lock my exact on-site days together: since your team handles the El Paso-to-Juarez importation through WTS, can you confirm your typical clearance and cross time from the broker? If the machine clears earlier than expected, I'll move my trip
up — I'd rather be there the week of July 20th or 13th.
I will finish this last stretch correctly and close it out in person.
Chris
On Thu, Jun 25, 2026 at 2:51 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Cristopher, any update?
Thanks
From: Rodarte, Federico - MEX
Sent: Monday, June 22, 2026 8:30 AM
To: 'Christopher Berger'
Cc: 'Info at Turnpack'; 'LLC SO2524915 Turnpack'; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Christopher, good morning, anxious to see this week update to stay on target 06/26?
Also asking what do you need from our side in regards of the “Installation and Training” plan?
Thanks, please advise…
From: Rodarte, Federico - MEX
Sent: Monday, June 8, 2026 9:23 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Excellent, thanks!
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, June 8, 2026 9:19 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Attached is the updated project schedule. We are still on target for the 06/26 ship date. This week will be critical as we finalize motor integration testing. I will provide another update on Friday.
Chris
On Tue, May 19, 2026 at 6:19 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Thanks for the update.
Regards
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 19, 2026 7:15 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
Attached is the updated project schedule (Rev. 2) reflecting last Week's progress. Every long-lead item is confirmed and on plan:
- Beckhoff hardware: confirmed arrival this week
- Applied Motion motor: confirmed by 5/25
- Antistatic lid: ordered, 4-week lead, ships direct to AZ for final install
- Chicago Dial Indicators: confirmed arrival before 6/1
- Coatings: shipping to vendor this week
- CAD released for in-house parts, fabrication in progress
6/26/2026 ship to your WTS broker in El Paso remains the committed date.
Next update is Friday, 5/22, focusing on the Beckhoff bench code dev kickoff and the Applied Motion motor arrival.
Chris
On Mon, May 11, 2026 at 5:27 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
- The original X-stage drive motor is obsolete and the supplier's last-time-buy did not materialize. We have redesigned the motion control around Applied Motion drive motors and a Beckhoff industrial PC with touchscreen HMI. This permanently eliminates the obsolescence risk and adds two capabilities the original Midas design did not have: touchscreen operation and recipe management.
- Beckhoff hardware arrives in-house this week, which lets us develop the PLC, HMI, and recipe code on the bench in parallel with mechanical assembly at our build partner's shop. On-machine integration is therefore compressed to one week of motion tuning and commissioning.
- All other components have been received, are on order with confirmed dates, or are moving through machining and coating this week.
I am chasing four items today and will close them out in Friday's update:
- Applied Motion supplier ship date confirmation
- Antistatic lid PO placement and lead time
- Chicago Dial Indicator items (PO26121668) confirmed ETA
- Beckhoff arrival confirmation upon receipt this week
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
Powered by Odoo
Christopher Berger
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Christopher Berger
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Christopher Berger
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Christopher Berger
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Christopher Berger
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Christopher Berger
Christopher Berger
Hi Cristopher, any update?
Thanks
From: Rodarte, Federico - MEX
Sent: Monday, June 22, 2026 8:30 AM
To: 'Christopher Berger'
Cc: 'Info at Turnpack'; 'LLC SO2524915 Turnpack'; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Christopher, good morning, anxious to see this week update to stay on target 06/26?
Also asking what do you need from our side in regards of the “Installation and Training” plan?
Thanks, please advise…
From: Rodarte, Federico - MEX
Sent: Monday, June 8, 2026 9:23 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Excellent, thanks!
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, June 8, 2026 9:19 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Attached is the updated project schedule. We are still on target for the 06/26 ship date. This week will be critical as we finalize motor integration testing. I will provide another update on Friday.
Chris
On Tue, May 19, 2026 at 6:19 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Thanks for the update.
Regards
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 19, 2026 7:15 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
Attached is the updated project schedule (Rev. 2) reflecting last Week's progress. Every long-lead item is confirmed and on plan:
- Beckhoff hardware: confirmed arrival this week
- Applied Motion motor: confirmed by 5/25
- Antistatic lid: ordered, 4-week lead, ships direct to AZ for final install
- Chicago Dial Indicators: confirmed arrival before 6/1
- Coatings: shipping to vendor this week
- CAD released for in-house parts, fabrication in progress
6/26/2026 ship to your WTS broker in El Paso remains the committed date.
Next update is Friday, 5/22, focusing on the Beckhoff bench code dev kickoff and the Applied Motion motor arrival.
Chris
On Mon, May 11, 2026 at 5:27 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
- The original X-stage drive motor is obsolete and the supplier's last-time-buy did not materialize. We have redesigned the motion control around Applied Motion drive motors and a Beckhoff industrial PC with touchscreen HMI. This permanently eliminates the obsolescence risk and adds two capabilities the original Midas design did not have: touchscreen operation and recipe management.
- Beckhoff hardware arrives in-house this week, which lets us develop the PLC, HMI, and recipe code on the bench in parallel with mechanical assembly at our build partner's shop. On-machine integration is therefore compressed to one week of motion tuning and commissioning.
- All other components have been received, are on order with confirmed dates, or are moving through machining and coating this week.
I am chasing four items today and will close them out in Friday's update:
- Applied Motion supplier ship date confirmation
- Antistatic lid PO placement and lead time
- Chicago Dial Indicator items (PO26121668) confirmed ETA
- Beckhoff arrival confirmation upon receipt this week
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
Powered by Odoo
Christopher Berger
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Christopher Berger
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--
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--
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--
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--
Christopher Berger
--
Christopher Berger
Phoenix Motion,
Could you please reach out and assist customer with the below?
|
Name: CHRIS BERGER |
|
Email: info@turnpack.com |
|
Message: |
|
need 1ea minarik # MGC403-11 Regenerative drive and paperwork to set up terms. |
Thank You, MI.Com
MI.com Web Order Support
1605 Alton Road
Birmingham, AL 35210
PH: 800-526-9328
FX: 205-951-5319
Pheonix is our address area.
Lorena Carrillo
Office Manager
Office: 480-331-1878
Direct Line: 781-938-0069
22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142
lcarrillo@turnpack.com | www.turnpack.com
https://www.turnpack.com/midas-rework/delidder
From: MI Web Support <MiWebSupport@motion.com>
Sent: Friday, June 26, 2026 10:46 AM
To: Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: [EXT] RE: Message from W0969920 via Motion.com to EB99
Hi Lorena,
Can you provide the Motion location where account will need to be set up at, Boston or Phoenix?
Thank You, MI.Com
MI.com Web Order Support
1605 Alton Road
Birmingham, AL 35210
PH: 800-526-9328
FX: 205-951-5319
From: Lorena Carrillo
<lcarrillo@turnpack.com>
Sent: Friday, June 26, 2026 12:41 PM
To: MI Web Support
Subject: [EXT] RE: Message from W0969920 via Motion.com to EB99
External Email: This is an EXTERNAL email do not click links or open attachments unless you know the content is safe. Please use caution with Urgent Requests.
One time ship to zip code is 10 Tower Office Park Suite 606 Woburn, MA 01801
Our address and regular ship
to will be
22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142
From: MI Web Support <MiWebSupport@motion.com>
Sent: Friday, June 26, 2026 10:29 AM
To:
info@turnpack.com
Subject: Re: Message from W0969920 via Motion.com to EB99
Chris,
To better assist you, could you please provide a ship to zip code?
Thank You, MI.Com
MI.com Web Order Support
1605 Alton Road
Birmingham, AL 35210
PH: 800-526-9328
FX: 205-951-5319
From:
info@turnpack.com <info@turnpack.com>
Sent: Friday, June 26, 2026 12:26 PM
To: MI Web Support; MI Web Support
Subject: Message from W0969920 via Motion.com to EB99
|
FedEx
|
Dear Customer,
Based on your usage through June 25, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your July bill is projected to be approximately $690.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
| Find us on: |
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Informed Delivery
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