Info Inbox

info@turnpack.com

Re: Return order

Hi,

Can you Confirm whether the unit is new and unused

Regards,
Esha


--------------- Original Message ---------------
From: Info at Turnpack [info@turnpack.com]
Sent: 7/6/2026, 3:01 PM
To: csreturns@dwyeromega.com
Subject: Re: Return order

EXTERNAL EMAIL: DO NOT click links or open attachments unless you trust the sender AND know the content is safe.

 

Hi yes it is unused if you check the email thread I requested a cancel due to a long lead time we didnt notice but the order was processed and shipped anyway. We were told we can return so I am requesting the return. 
 
Respectfully,
Lorena Carrillo
 
On Mon, Jul 6, 2026, 12:59 PM csreturns@dwyeromega.com <csreturns@dwyeromega.com> wrote:
Hi,

can you confirm whether the unit is new and unused

Regards,
Esha

thread::v8jjcHABNPC4rSXl7oiyKAc::

von "csreturns@dwyeromega.com" <csreturns@dwyeromega.com> - 03:46 - 9 Juli 2026