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info@turnpack.com

Re: Turnpack, LLC Order (Ref SO2506843)

Your shipment was delivered 873749375806

Re: Return order

Hi,

Can you Confirm whether the unit is new and unused

Regards,
Esha


--------------- Original Message ---------------
From: Info at Turnpack [info@turnpack.com]
Sent: 7/6/2026, 3:01 PM
To: csreturns@dwyeromega.com
Subject: Re: Return order

EXTERNAL EMAIL: DO NOT click links or open attachments unless you trust the sender AND know the content is safe.

 

Hi yes it is unused if you check the email thread I requested a cancel due to a long lead time we didnt notice but the order was processed and shipped anyway. We were told we can return so I am requesting the return. 
 
Respectfully,
Lorena Carrillo
 
On Mon, Jul 6, 2026, 12:59 PM csreturns@dwyeromega.com <csreturns@dwyeromega.com> wrote:
Hi,

can you confirm whether the unit is new and unused

Regards,
Esha

thread::v8jjcHABNPC4rSXl7oiyKAc::
por "csreturns@dwyeromega.com" <csreturns@dwyeromega.com> - 03:46 - 9 jul. 2026

Seguimientos

  • RE: Return order
    Hi,

    We have Processed Credit for your unit, Please find the return instruction.

    Regards,
    Esha
    --------------- Original Message ---------------
    From: Turnpack LLC [info@turnpack.com]
    Sent: 7/9/2026, 3:10 PM
    To: csreturns@dwyeromega.com
    Subject: RE: Return order

    EXTERNAL EMAIL: DO NOT click links or open attachments unless you trust the sender AND know the content is safe.

     

    You just asked that and I answered?   The shipping box is unopened so the product is unopened. I just need a label to return since this order should have never shipped as I cancelled it prior to shipping.

     

    From: csreturns@dwyeromega.com <csreturns@dwyeromega.com>
    Sent: Thursday, July 9, 2026 12:44 PM
    To: info@turnpack.com
    Subject: Re: Return order

     

    Hi,

    Can you Confirm whether the unit is new and unused

    Regards,
    Esha


    --------------- Original Message ---------------
    From: Info at Turnpack [info@turnpack.com]
    Sent: 7/6/2026, 3:01 PM
    To: csreturns@dwyeromega.com
    Subject: Re: Return order

     

    EXTERNAL EMAIL: DO NOT click links or open attachments unless you trust the sender AND know the content is safe.

     

    Hi yes it is unused if you check the email thread I requested a cancel due to a long lead time we didnt notice but the order was processed and shipped anyway. We were told we can return so I am requesting the return. 

     

    Respectfully,
    Lorena Carrillo

     

    On Mon, Jul 6, 2026, 12:59 PM csreturns@dwyeromega.com <csreturns@dwyeromega.com> wrote:

    Hi,

    can you confirm whether the unit is new and unused

    Regards,
    Esha

    thread::v8jjcHABNPC4rSXl7oiyKAc::

    por "csreturns@dwyeromega.com" <csreturns@dwyeromega.com> - 04:02 - 13 jul. 2026

    1 archivos adjuntos 1 archivos adjuntos

    HRC0886011.pdf