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Previous messages:
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Hi Chris,
You can navigate to My account → Address Book and from there edit or delete any addresses you would like.
Primary Address you have registered with unfortunately cannot be edited. However, you are free to add multiple addresses and set them up as default accordingly. That way, those will be reflected during the checkout process. The address in question looks to already be set as default on your account. At any moment, you can add a new a address and set it as default. You can do so by choosing the address → Edit → Scroll down to Set as Default field and add check mark → Save
Thank you,
Haas Tooling Support - Toni
Haas Automation Inc.
CustomerSupport@HaasCNC.com
www.HaasTooling.com
Customer Service Hours (7am -3pm) PST M-F Orders placed after 12pm PST are shipped next business day |
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Agent wrote:
Hello,
Haas Tooling Customer Support has received your request.
Your case number is 2RCZ8L.
Thank you for reaching out to us!
Your issue is important, and our team will get back to you as soon as possible. Our normal response time is within 24 hours during business hours (Monday–Friday). For inquiries received on weekends or holidays, we’ll respond on the next business day.
If you need immediate assistance, you may contact our Tooling Customer Support Group:
Email: Customersupport@haascnc.com
Phone: 805-988-6919
Customer Service Hours (7am -3pm)PST M-F
Orders place after 12pm PST are shipped next business day
In the meantime, here are some helpful links and resources that may answer your question:
Copy of Receipt / Invoice
You can download your invoice anytime from your Order History page.
Select the order, then click the invoice link. A PDF will be available the day after your order ships.
Order Status & Tracking
You can view your order status anytime on your Order History page.
If your order has shipped, select the order number and click the tracking number on the right side.
Order History: https://www.haastooling.com/my-account/orders
Order Cancellations
Orders can be canceled directly from your Order History within 5 minutes of placing the order.
Please note: cancellations are not guaranteed. If you need help, contact us as soon as possible.
Order History: https://www.haastooling.com/my-account/orders
Machine Support
Your local Haas Dealer (HFO) can assist with machine‑related questions.
Find your HFO here: https://www.haascnc.com/about/contact.html
For troubleshooting guides, manuals, and tutorials, visit the Service section:
https://www.haascnc.com/service.html
Frequently Asked Questions
Find answers to common Haas Tooling questions in our FAQs:
https://www.haastooling.com/why-haas-tooling/faq
Thank you for being a Haas Tooling customer , we look forward to assisting you soon!
Tue, 8/25/2026, 11:11 PM UTC
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no_reply@haascnc.com wrote:
Haas Tooling Logo [https://www.haastooling.com/images/haas_logo.png]https://www.haastooling.com
Submitted through the Haas website: www.haastooling.com [https://www.haastooling.com]
Tue Aug 25 16:11:29 PDT 2026
Name: Chris Berger
Email: info@turnpack.com [info@turnpack.com]
QUESTIONS/COMMENTS:
Need to update our ship and build to address to 6922 east, via north gate mesa, arizona, 85212. We are no longer at scotland court
From page: Contact Us, URL: www.haastooling.com/contact-us [https://www.haastooling.com/contact-us]
Need help?
Contact us [https://www.haastooling.com/why-haas-tooling/contact-us]
Support Email [CustomerSupport@haascnc.com]
Privacy Policy [https://www.haastooling.com/why-haas-tooling/privacy]
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Tue, 8/25/2026, 11:11 PM UTC
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