AESDirect Unscheduled Outage

April 30, 2026

This message is intended for ACE AESDirect filers ONLY.  If you are not an ACE AESDirect filer, you are not affected by this outage.  

The outage is effective immediately.

ACE AESDirect filers may submit shipments under the AES Downtime Policy. Please note, licensable shipments cannot be exported under the AES Downtime Policy and must be held until the connection is restored and an Internal Transaction Number (ITN) is received. Once connection is brought back on-line after the outage, all shipments that were exported under the AES Downtime Policy must be filed along with any new AES transactions.  

If you use the AES Downtime Policy for export, please contact the port from which you will be exporting. In lieu of the AES Proof of Filing citation, please use the AES Downtime citation, which consists of the phrase AESDOWN, your individual company's Filer ID, followed by the date.  

For example:       AESDOWN 123456789 04/30/2026

Please see the CBP web site for further information on the AES Downtime Policy:

https://www.cbp.gov/document/guidance/aes-downtime-guidelines

For further information or questions, contact the U.S. Census Bureau’s Trade Data Collection Branch.

Telephone: (800) 549-0595, select option 1 for AES

Email: askaes@census.gov

Online: www.census.gov/trade

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About the Census Bureau

We serve as the nation’s leading provider of quality data about its people and economy. The Census Bureau is the federal government's largest statistical agency. As the world’s premier statistical agency, we are dedicated to making our nation a better place. Policy-makers, businesses, and the public use our data to make informed decisions.