Info Inbox

I hope this message finds you well.

I am emailing you today to see if you have signed up for the new CARM Client Portal (CCP) with CBSA.

Kindly note that CBSA is changing their relationship with Importers. The new CARM system is the direct link between you, the Importer of Record (IOR) and CBSA. All importers must register before the full CARM functionality is implemented.

If you have not registered, shipments will not be released by CBSA and will result in unnecessary expenses like storage, demurrage, moving in bond or driver waiting charges.

Register here - CARM: The new way to assess and pay duties and taxes on imported commercial goods (https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/homepage)

Customs brokers will continue to present entries under the new system and will continue to offer a wide selection of services.

Finally, all Importers will be required to post security to participate in the Release Prior to Payment program (RPP), either by posting a Surety Bond or a cash deposit with CBSA when CARM Release 2 goes live in May 2024. CBSA will be giving importers a 180-day grace period to obtain a bond and after that a bond will be mandatory to release your goods.

Importers will no longer be permitted to use their Customs Broker’s security to clear shipments and receive RPP.

FedEx Trade Networks Canada can assist you in obtaining the surety bond if you wish.

Kindly contact FTN as you begin your onboarding process to the CARM Client Portal. You will require some financial information for your CARM Portal set up, which can be provided to you by FedEx Trade Networks for the latest entries submitted by us.

Steps to register your business on the CPP (Links are video tutorials):

      •Sign Up for the CARM portal https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-1-eng.html

      •Register your business https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-2-eng.html

      •Once you have successfully registered your business, please delegate FedEx Trade Networks as your broker https://www.cbsa-asfc.gc.ca/multimedia/carm-gcra/portal-portail-r1-4-eng.html

      •In the business settings – transaction visibility rules, please select all 3 options

      •Obtain a RPP bond

Onboarding Documentation: https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/onboarding-documentation

 FedEx Logistics offers optional fee-based services to help commercial importers navigate the CARM program. While importers can complete many steps in the CCP independently, these services are designed for businesses that prefer expert support to reduce errors, avoid delays, and stay compliant. Whether you're registering in the CCP, setting up account permissions and security, our team can support you every step of the way.

The fees will be as follows:

CARM portal registration: $100 CAD + HST

• One-time fee that will include a one-on-one meeting (online or phone meeting) to get registered on the CARM Client Portal (CCP), giving delegation of authority (DOA) to FXL and any other trade chain partners the client wishes, registration and approval of other employees of the client, and a general walk through of the portal.

Other CCP assistance: $50 CAD + HST

• One-time fee that will include:
• Enrolment in CBSA Program/ Importer Program
• Enrolment in Release Prior to Payment

We also offer assistance in obtaining Non-Cash BOND (surety bond) application:

• Requirement: complete bond application form
• Cost: Minimum $ 500 per year plus a one-time fee of $50. 

If you require any further information or assistance, please do not hesitate to contact the FTN CARM Team or reply directly to this email.

FTNCARM@fedex.com

Kind Regards.

Erika  Olivas| Customer Service Agent | FedEx Logistics Canada, Inc. | 888-772-7620

****IMPORTAINT NOTICE TO OUR CUSTOMERS***

Effective May 20th 2025  All commercial importers will be required to post financial security for Release Prior to Payment privileges.  Failure to post financial security will result with the inability for shipment releases after this date.

Please contact our CARM team if you require assistance/ support with the posting of financial security to ensure there is no disruption of services for your imports:

Please reach out to our Bond team for assistance & support as it relates to the posting of financial security to ensure there is no disruption of services for your imports :  Bond assistance: ftn_bond@fedex.com , any other inquires related to CARM please contact our CARM team: ftncarm@fedex.com

For more information as it relates to CBSAs bond requires please click on the attached link: https://www.cbsa-asfc.gc.ca/publications/dm-md/d17/d17-5-2-eng.html

PARS check please call 1-855-969-7277 (1-855-9MYPARS)

Check on your PARS online using Quick Find

https://ftn.fedex.com/app/quickfind/QuickFindIntroduction_en.jsp?tab=quickfind

 Disclaimer:

The assumptions/views expressed herein are strictly advisory based on the information on hand, and are not to be considered binding or conclusive.  They may be subject to change/review by CBSA. The views expressed herein are opinions only based on the information provided, and are not to be considered binding or conclusive. Furthermore The classifications and duty rates herein are strictly advisory based on the information provided and are not to be considered binding or conclusive  They may be subject to change/review by the CBP or CBSA. 

Only Customs authorities can issue binding rulings.