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Dear FedEx customer,
We remain fully committed to remitting applicable International Emergency Economic Powers Act (IEEPA) duties—and any accrued U.S. Treasury interest—to the customers who paid those charges as quickly as possible. To securely manage the complex reconciliation of millions of entries at no cost to our customers, we have launched a dedicated solution to improve transparency and expedite processing.
The IEEPA tariff refund portal is now live
Access our new customer portal by entering your shipment details to verify if FedEx has received your refund from the U.S. Treasury, including the amount, interest, and receipt date.
Within the portal, customers will be able to validate their contact information and, if necessary, opt in to share limited shipment and refund data with our trusted, secure vendor partners. This data will be handled according to FedEx’s Data Protection Policy and used only for the purpose of reconciling accounts and processing refunds.
We anticipate that disbursement of initial refunds will begin on or about August 10 (Note: Customers from whom consent is requested but choose to decline data sharing will still receive refunds, but should expect a longer delivery timeline, due to manual processing.)
CBP refund phasing update
Because U.S. Customs and Border Protection (CBP) has established phases during which certain entries are eligible for submission, timing depends on specific entry status of your shipments:
- Phase 1 (Ongoing): The U.S. Treasury continues to send refunds for eligible unliquidated entries and entries within 80 days of liquidation to FedEx on a rolling basis.
- Phase 2 (Ongoing): Covers entries flagged by the importer at the time of entry for reconciliation.
- Phase 3 (Upcoming - Target July 31): Covers finally liquidated and complex entries. Because eligibility for Phase 3 remains subject to court review, we strongly encourage you to discuss eligibility with your legal counsel.
We appreciate your continued patience as we navigate the refund process to return your funds to you swiftly.
Sincerely,
The FedEx Team
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