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Dear Customer,
Based on your usage through May 10, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your May bill is projected to be approximately $480.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
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Member-Only Savings Starts Now!
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| Starts Today, 5/11/26! |
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Email contains warehouse pricing. Most items available online for a delivered price. Valid 5/11/26 - 6/7/26 | Shop Now |
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*Based on Kynetec Pet Track US FTH_National Data 3.10.26.The Costco Member Prescription Program (CMPP) is not intended as a substitute for health insurance and cannot be used or combined with insurance policy. Prices are subject to change. All trademarks are the property of Zoetis Services LLC or a related company or a licensor unless otherwise noted. ©2026 Zoetis Services LLC. All rights reserved. ZPC-04678 Not all items are available at all Costco locations and selection and pricing may vary. Alaska, Hawaii and Puerto Rico may be higher than the advertised price. Items shipped to Alaska, Hawaii and Puerto Rico will include an additional shipping and handling fee. See Costco.com for the most current information. Most online instant coupons at costco.com are manufacturer's coupons, which will automatically be applied at checkout. See specific item page for promotion valid dates. State sales tax may be due on the pre-discounted price of the item when purchased using an online coupon. These taxes, if any, are in addition to the amount that you are paying for the product. In the past you provided Costco with your email address [info@turnpack.com]. Occasionally, you will receive brief advertising announcements regarding special items and services. If you no longer want to receive these advertisements, please click unsubscribe. Please DO NOT CLICK REPLY, as the email will not be read. To contact us please click here. |
Thank you for your order with Hisco! I hope this email finds you well.
Attached is a secure KeyIVR link. Once you complete the form through the link below, we will proceed with releasing your order:
Please note that the KeyIVR link will display a total amount of $0.00. This is for pre-authorization purposes only and allows us to securely collect your card information.
Also, please note that the shipping cost will only be provided once the materials have shipped.
If you have any questions or need us to resend the link, please feel free to let us know.
Best regards,
Please add to the invoice. if we ship overnight on your account what would the cost be?
I uploaded the resale online but here it is again just in case.
From: OrderManagement <ordermanagement@hiscoinc.com>
Sent: Friday, May 8, 2026 1:46 PM
To: info@turnpack.com
Subject: 12505784-00- Turnpack, LLC Order (Ref PO26181737) Collect Account & Tax Certificate Request CRM:07527198
Good Day,
Thank you for your recent order!
Regarding your order, could you kindly provide your collect account number for the 2nd Day Air shipment? If you do not have one, we will proceed with shipping via FedEx 2 Day Air on a prepaid basis, and the freight charges will be added to the invoice.
Lastly, please provide your Arizona tax certificate for this shipment.
We look forward to your response.
Best regards,
------------------- Original Message -------------------
From: Turnpack, LLC <info@turnpack.com>;
Received: Fri May 08 2026 14:52:17 GMT-0400 (Eastern Daylight Time)
To: HISCO,INC. <ordermanagement@hiscoinc.com>; Order Management <ordermanagement@hiscoinc.com>;
Subject: Turnpack, LLC Order (Ref PO26181737)
Dear Orders (Hisco Inc.) Please find attached purchase order PO26181737 amounting in $ 315.00 from Turnpack, LLC as well as the resale [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Dear Orders (Hisco Inc.)
Please find attached purchase order PO26181737 amounting in
$ 315.00 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 05/12/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.
Turnpack — Efficiency Redefined Through Automation
Hello,
The tool SB-8 got back to me. Not sure if Joe has order them or not and not sure if I should proceed with this order or not.
Thanks, Tim
From: Lorena Carrillo <info@turnpack.com>
Sent: Friday, May 8, 2026 1:31 PM
To: Lamoureux, Tim <tim.lamoureux@excelitas.com>
Subject: Turnpack, LLC Quotation (Ref SO26181053)
|
You don't often get email from info@turnpack.com. Learn why this is important |
|
CAUTION: This email originated from outside of Excelitas. |
Hello, Your quotation SO26181053 amounting in $ 2,059.90 is ready for review. Do not hesitate to contact us if you have any questions. Thank you [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Hello,
Your quotation SO26181053 amounting in $ 2,059.90 is ready for review.
Do not hesitate to contact us if you have any questions.
Thank you for your time,
Lorena Carrillo
Office Manager
Office: +1 (480) 331-1878
lcarrillo@turnpack.com | www.turnpack.com
Turnpack — Efficiency Redefined Through Automation
Good Day,
I hope this email finds you well. This is follow up regarding to your order that still on hold.
Could you kindly provide your collect account number for the 2nd Day Air shipment? If you do not have one, we will proceed with shipping via FedEx 2 Day Air on a prepaid basis, and the freight charges will be added to the invoice.
Lastly, please provide your Arizona tax certificate for this shipment.
We look forward to your response.
Best regards,
Good Day,
Thank you for your recent order!
Regarding your order, could you kindly provide your collect account number for the 2nd Day Air shipment? If you do not have one, we will proceed with shipping via FedEx 2 Day Air on a prepaid basis, and the freight charges will be added to the invoice.
Lastly, please provide your Arizona tax certificate for this shipment.
We look forward to your response.
Best regards,
 |
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Dear Orders (Hisco Inc.)
Please find attached purchase order PO26181737 amounting in
$ 315.00 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 05/12/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.
+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com
Hi Christopher, thanks for the detailed status.
Being a 6/26 a firm target date we will then NOT pursue the loaner, not to distract a 100% hand on in our machine.
We can wait until, just make sure that 6/26 is a final ETS.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, May 11, 2026 6:08 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
I told you Friday for the schedule. It's attached now instead. From this point forward you'll get answers ahead of the question.
Committed ship date to your WTS broker in El Paso: Friday, June 26, 2026.
The attached one-page schedule shows every workstream and milestone supporting that date. Quick summary of the path:
I am chasing four items today and will close them out in Friday's update:
Loaner system: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you'd like the loaner shipped this week to bridge the gap until 6/26, confirm and we'll
proceed. If not, all hands stay on your machine.
Cadence going forward: written status from me every Friday morning until ship, covering parts received that week, build and test progress, and any schedule change the moment we see it — not after you ask.
The communication gaps on this build were on me. The technical path is solid and you'll see that reflected in the weekly updates starting this Friday.
Chris
On Thu, May 7, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
Powered by Odoo
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Christopher Berger
OK Christopher, thanks for replying.
Noted, will wait on tomorrow’s status to see gaps on supplying the new machine, after that will make a call if continue with a loaner or not. I mean if the new machine ETA is kind of within a couple of weeks, will wait… will see then by the new dates are available.
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, May 6, 2026 10:24 PM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Federico,
You're right, and I owe you a straight answer rather than another general update.
I am not going to give you a ship date tonight that I can't stand behind. You will have one Friday morning, in writing, with the supporting milestones so you can hold us to it. Here is what I can confirm now:
- The X-stage drive motors used in the original Midas design are obsolete with no last-time-buy available. We have redesigned the motion control around Applied Motion motors/drives and a Beckhoff industrial PC with touchscreen HMI. This removes the obsolescence risk permanently and adds touchscreen operation and recipe management that the original Midas design did not have.
- Motors, drives, IPC and panel are all on order. Friday's update will include confirmed delivery dates from each supplier, the resulting ship date with float, and the build/test milestones in between.
- After Friday, you will receive a written status from me every Friday morning until the machine ships — parts received that week, build/test progress, and any schedule change the moment we see it, not after you ask.
Loaner: there is no cost to Spectrum. Turnpack covers freight both directions and any duty. If you want it shipped next week to bridge the gap, confirm and we'll proceed. If not, we'll put all hands on your machine.
The communication gaps on this build are on me. The technical path forward is sound and you'll see that reflected in the cadence starting Friday.
Chris
On Tue, May 5, 2026 at 8:43 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, we, as customers want you to take the initiative to be one step ahead and to provide info not only when we asked for, which is what happens now.
We need our machine, upgraded or not, you committed to a quote and sell t, and pushed out time after time is causing us trouble to fulfill orders with our end customers.
Sounds like a “loaner system” will cause extra costs for us? If so, no, don’t want to go through.
With that said what is the new ETA FOR THE NEW MACHINE?
Please advise.
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, May 5, 2026 9:05:33 AM
To: Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com>
Cc: Info at Turnpack <info@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
I didn't realize you wanted a loaner system but we started on preparing that go get it shipped to you early next week. I will keep you posted on this.
Regarding your machine we could not purchase more of the X-stage drive motors due to obsolescence even though the Sales Rep had originally indicated that we could make one last buy. We have been working to update the design and have placed orders for different motors that need integration. With the new design also includes a touchscreen and recipe management functionality which the current outdated version lacks.
Thanks
Chris
On Tue, May 5, 2026 at 5:26 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Any feedback?
From: Rodarte, Federico - MEX
Sent: Thursday, April 30, 2026 8:53 AM
To: 'Christopher Berger'
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Team Turnpack, Christopher, Lorena, the extended six weeks delay due this week.
Have not receive a “loaner system” since, yet would like to know what’s the ETA of our new machine is within next week having the extended six weeks already passed.
Please advise today.
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, March 23, 2026 11:12 AM
To: Rodarte, Federico - MEX
Cc: Info at Turnpack; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Please accept my sincere apologies for the delayed response and the ongoing frustration this has caused your team.
We have received a further update regarding the supply chain issues for the Midas D5L6 De-Lidder (Ref SO2524915). Unfortunately, we are facing an additional six-week delay due to a custom component. Because this part is highly specialized, it cannot be sourced from an alternative vendor or replaced with a different component in a shorter timeframe.
We understand that you desperately need this equipment to meet your own customer commitments. To help bridge this gap, I am currently putting together a loaner system that we hope to ship by the end of this week. This should allow you to maintain operations while we finalize your specific machine.
I will provide a firm confirmation regarding the loaner shipment and a revised ETA for your unit as soon as possible. Thank you for your continued patience.
Best regards,
Chris Berger
On Mon, Mar 23, 2026 at 10:04 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Team Turnpack, Christopher, Lorena, again and again looking for answers, at least a reply from someone in your Company that is taking care of business.
No one replies, what is the issue?, when you are going to provide feedback on the machine, not the “waiting on new components” but on the updated ETA?
Please advise or at least tell us who to contact if you’re not the right person to follow-up.
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, March 18, 2026 8:26 AM
To: Info at Turnpack; Christopher Berger; LLC SO2524915 Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello, Christopher, Lorena.
We have been dealing with our end- Customer the delays on the equipment availability.
We do receive from you only status that you are waiting on components and promising status… but nothing comes after.
So… what is the status?, when is the new committed ETA while 3/15 did not occur?
Please advise.
Thanks
From: Info at Turnpack <info@turnpack.com>
Sent: Thursday, March 12, 2026 12:20 PM
To: Rodarte, Federico - MEX
Cc: Christopher Berger; LLC SO2524915 Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Team!
we are still waiting on delivery for a few more components. I am expecting to have more information by end of day tomorrow. Your patience is appreciated. thank you.
On Wed, Mar 11, 2026 at 8:39 AM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello, Christopher, Lorena.
Any update?, 03/15 is this coming Sun/Mon 03/16…. Are we still on target?
Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, March 4, 2026 1:26 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Thank you for checking in.
We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.
We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.
I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.
Thank you for your patience while we work through this.
Best regards,
Chris Berger
On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.
No update from Feb 20th. yet.
Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?
Please advise…. Thanks
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 20, 2026 6:47 PM
To: Rodarte, Federico - MEX
Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Federico,
Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her.
We are working on supply chain challenges and will above if we encounter any delays.
Chris
Christopher Berger
On Fri, Feb 20, 2026, 4:31 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:
Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?
Thanks
Get Outlook for iOS
From: Rodarte, Federico - MEX
Sent: Monday, February 16, 2026 7:04:47 AM
To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hellos Turnpack team, good morning.
Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?
Thanks
From: Rodarte, Federico - MEX
Sent: Wednesday, February 11, 2026 3:38 PM
To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?
Desperately needed to have it as soon as possible.
Thanks and appreciate your efforts to improve 03/15 targeted date if possible.
Federico Rodarte R – Mexico Operations
Spectrum Control, Inc
+1 915 592 2249 Xt 106
Federico.Rodarte@am.spectrumControl.com
From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
Sent: Friday, February 6, 2026 3:21 PM
To: Christopher Berger; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
Hi Chris.
The next week I’ll be on vacations so please help me to keep to all in copy for any update.
Thank you and have a good weekend!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 9:23 AM
To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.
Chris
Christopher Berger
On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:
Hello Chris,
Hope you’re doing well,
Are we still good with target Ship Date: March 15, 2026 ?
Please let us know.
Thank you and have a good afternoon!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, January 9, 2026 4:57 PM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.
Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.
High-Level Project Schedule (Subject to Material Lead Times)
- Requirements Confirmation & BOM Validation:
Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.- Purchasing & Machining:
Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.- Build & Wiring:
Mechanical assembly of the machine and control panel build and wiring.- Integration & Testing:
Power-up, functional verification, and process testing.- Documentation, Crating & Delivery:
Final documentation package, crating, and shipment preparation.Target Ship Date: March 15, 2026
We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.
Please let us know if you have any questions or if additional coordination is needed.
Best regards,
Chris
On Fri, Dec 19, 2025 at 4:56 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Thank you for your replied.
Please find PO attached for this shipment.
Hopefully, you can help us to improve lead time.
Thank you and have a good afternoon.
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, December 19, 2025 4:49 PM
To: Castillo, Ivonne - MX
Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne
Thank you for the inquiry. I do not see where a PO was sent for this to confirm the order.
Can you please forward to info@turnpack.com so we can get this moving for you?
Once received we can send a update on the lead-time.
Have a great day!
On Fri, Dec 19, 2025, 1:32 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
Would you help us to know about status of this SO2524915 delivery, please?
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, November 4, 2025 8:52 AM
To: Castillo, Ivonne - MX
Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.
Chris
On Tue, Nov 4, 2025 at 8:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Good day Chris,
We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico
Please let us know if not is available.
If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Castillo, Ivonne - MX
Sent: Monday, November 3, 2025 7:51 AM
To: Info at Turnpack
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
Good day Chris,
Information received. Thank you!
This location is our broker warehouse (we do all importation arrangements from there).
SHIP TO ADDRESS:
Spectrum Control, De Mexico
C/O WTS Corporation Inc.
Our location is in Juarez, Chihuahua. Mexico. so, regarding Install & Training, are you available to do it here in Mexico?
Please confirm.
Thanks again & have a great week!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Saturday, November 1, 2025 9:20 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hello Ivonne,
Please see attached forms per your request.
Sales/Engineering
Contact name: Chris Berger
Address: 22425 S Scotland Ct 104
Email: cberger@turnpack.com
Phone number: 480.331.1878
Document Processing
Contact name: Lorena Carrillo
Address: 22425 S Scotland Ct 104
Email: info@turnpack.com
Phone number: 480.331.1878
On Fri, Oct 31, 2025, 10:11 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris,
Received, Thank you!
Would you help us to provide information to do all arrangements for payment thru wire transfer, please?
Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?
Contact name:
Address:
Email:
Phone number:
W9 form
and filled out attached form.
Thank you and Happy Halloween!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Friday, October 31, 2025 10:30 AM
To: Castillo, Ivonne - MX
Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.
Chris
On Thu, Oct 30, 2025 at 3:16 PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope you’re doing well,
We have the purchase for the de-lidder authorized but quotation attached date now is expired.
Would you help us for update it please or can we use it anyway?
Please let us know
Thank you!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:34 PM
To: Castillo, Ricardo - MX
Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ricardo,
Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.
Chris
On Tue, Aug 5, 2025 at 2:28 PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:
Hi Chris
Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.
There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 3:25 PM
To: Sosa, Rosa - MX
Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
HI Rosa,
I am not sure I follow. Where does it say DSF6?
Chris
On Tue, Aug 5, 2025 at 1:36 PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:
Good afternoon,
Could you please make the correction in your quote?
Part number in the picture is DSF6 and the quote is D5L6.
Thanks.
From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, August 5, 2025 2:28 PM
To: Castillo, Ivonne - MX
Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.
You don't often get email from info@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne,
Attached is the updated quote. Please let me know if you have any questions or need any additional information.
Chris
On Tue, Aug 5, 2025 at 11:07 AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:
Hello Chris,
Hope this email finds you well,
Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?
Thank you and have a good day!
Ivonne Castillo
MRO Purchasing
SPECTRUM CONTROL INC.
From: Chris Berger <notifications@turnpack.com>
Sent: Friday, June 20, 2025 12:25 PM
To: Castillo, Ivonne - MX
Subject: Turnpack, LLC Quotation (Ref SO2524915)
You don't often get email from notifications@turnpack.com. Learn why this is important
IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
SO2524915
$ 45,745.00
Expires on 07/20/2025
Hi Ivonne/Ricardo,
Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.
Thanks and have a good weekend,
Chris
Christopher Berger
Powered by Odoo
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Christopher Berger
Dear Customer,
Based on your usage through May 09, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your May bill is projected to be approximately $480.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
| Find us on: |
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SMCpneumatics.com
Phone: 800.660.0733 sales@ocaire.com |
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| Shipping Confirmation | |||||||
Christopher Berger, |
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| Order Information | Additional Information | ||||||
Order number: SMC-327458 |
Account Info: Login: info@turnpack.com Pass: ****** |
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| Billing Address | Payment Information | ||||||
| Christopher Berger Turnpack info@turnpack.com 4803311878 22425 S Scotland Ct Ste 104 Queen Creek, AZ 85142-1056 US |
Payment Method |
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| Order Summary | |||||||
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Subtotal: $1,512.90 Discount: $0.00 Shipping/Processing: $23.85 Tax: $0.00 Total: $1,536.75 |
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| Checkout Questions | |||||||
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Purchase Order Number: PO26171730 My Shipping Carrier and Account # (only available for orders over $100. Required for ALL International orders.): Residential Address: Partial Shipment OK: |
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Dear Customer,
Based on your usage through May 08, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your May bill is projected to be approximately $475.00. The bill estimate exceeds the threshold you set in My Account.
If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com
Thank you for being a valued SRP business customer.
SRP Customer Services
| Find us on: |
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