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Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
Got it. Then the previous PO/quote part number was wrong and we have the wrong part number on the PO but Zack's quote is correct. @Lorena Carrillo can you change the part number on the product and then resend the PO to Heitek?On Wed, Aug 19, 2026 at 11:45 AM Austin Bernaud <abernaud@heitek.com> wrote:Hi Chris,
The differences in the two are shown below. Someone will get back to you to clarify your three questions about the various POs and lead time.
…EBTS8:
E= ESD version robot
B = Cables coming out the bottom
T = Table top mount
S = Straight arm
8 = RC800A controller
…SSTS8:
S = Standard version robot
S = Cables coming out the back
T = (same as above)
S = (same as above)
8 = (same as above)
Thanks,
AUSTIN BERNAUD | Field Application Specialist
P: 602.730.8525
Heitek Automation • a SunSource Company
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 18 August 2026 15:39:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Info at Turnpack <info@turnpack.com>
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentZack,
Quick one before this gets further down the line.
Our PO26331879 specifies RGX4-C351EBTS8 — the same robot we ordered on PO26291844. Your quote 1347114, which both POs were priced against, calls out RGX4-C351SSTS8. We didn't catch that the quote named a different part number than what we were ordering, so the PO went out against it as-is.
EBTS8 is what we need. These two ACF bonders are sister builds and we already have an EBTS8 on the shelf here.
Three things before anything ships:
1. Confirm what you are actually processing against PO26331879, and what acknowledgement 1348991 shows. If your system picked up the part number from the quote rather than from our PO, it needs correcting to EBTS8.
2. Confirm what shipped against PO26291844. I'd like to know that one matches too.
3. If the pricing on 1347114 was built around SSTS8, tell me whether EBTS8 moves the number. I would rather square that now than find it on the invoice.
While you're in there, can you also confirm in writing what the two suffixes actually resolve to — arm shape, installation environment, and mounting type. Epson's GX4C spec sheet shows the 350 mm is the only reach offering a curved arm, and that the cleanroom build drops Joint #3 stroke from 150 mm to 120 mm. That difference matters to our mechanical design and I don't want to be working off my own reading of a part number.
Still need a firm lead time as well. This machine goes to a customer on an early-November delivery and the robot is the long pole in the tent.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | https://www.google.com/url?q=http://www.turnpack.com&source=gmail&ust=1787179056269000&sa=E
This message, and any attachments, is intended only for the intended recipient(s) and may be privileged, confidential, and/or proprietary information belonging to Epson America, Inc. If you are not the intended recipient(s), or agent responsible to deliver this message to the intended recipient(s), you are hereby notified that any review, e-transmission, conversion to hard copy, copying, circulation or other use of this message or any attachments is strictly prohibited and may be illegal. If you are not the intended recipient(s), please notify the sender immediately by return email and permanently delete this message and any attachments.
--Christopher Berger
por Chris Berger - 05:12 - 19 ago. 2026 -
RE: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
Hi Chris,
The differences in the two are shown below. Someone will get back to you to clarify your three questions about the various POs and lead time.
…EBTS8:
E= ESD version robot
B = Cables coming out the bottom
T = Table top mount
S = Straight arm
8 = RC800A controller
…SSTS8:
S = Standard version robot
S = Cables coming out the back
T = (same as above)
S = (same as above)
8 = (same as above)
Thanks,
AUSTIN BERNAUD | Field Application Specialist
P: 602.730.8525
Heitek Automation • a SunSource Company
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 18 August 2026 15:39:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Info at Turnpack <info@turnpack.com>
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipmentZack,
Quick one before this gets further down the line.
Our PO26331879 specifies RGX4-C351EBTS8 — the same robot we ordered on PO26291844. Your quote 1347114, which both POs were priced against, calls out RGX4-C351SSTS8. We didn't catch that the quote named a different part number than what we were ordering, so the PO went out against it as-is.
EBTS8 is what we need. These two ACF bonders are sister builds and we already have an EBTS8 on the shelf here.
Three things before anything ships:
1. Confirm what you are actually processing against PO26331879, and what acknowledgement 1348991 shows. If your system picked up the part number from the quote rather than from our PO, it needs correcting to EBTS8.
2. Confirm what shipped against PO26291844. I'd like to know that one matches too.
3. If the pricing on 1347114 was built around SSTS8, tell me whether EBTS8 moves the number. I would rather square that now than find it on the invoice.
While you're in there, can you also confirm in writing what the two suffixes actually resolve to — arm shape, installation environment, and mounting type. Epson's GX4C spec sheet shows the 350 mm is the only reach offering a curved arm, and that the cleanroom build drops Joint #3 stroke from 150 mm to 120 mm. That difference matters to our mechanical design and I don't want to be working off my own reading of a part number.
Still need a firm lead time as well. This machine goes to a customer on an early-November delivery and the robot is the long pole in the tent.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | https://www.google.com/url?q=http://www.turnpack.com&source=gmail&ust=1787179056269000&sa=E
This message, and any attachments, is intended only for the intended recipient(s) and may be privileged, confidential, and/or proprietary information belonging to Epson America, Inc. If you are not the intended recipient(s), or agent responsible to deliver this message to the intended recipient(s), you are hereby notified that any review, e-transmission, conversion to hard copy, copying, circulation or other use of this message or any attachments is strictly prohibited and may be illegal. If you are not the intended recipient(s), please notify the sender immediately by return email and permanently delete this message and any attachments.
por "Austin Bernaud" <abernaud@heitek.com> - 02:46 - 19 ago. 2026 -
RE: Turnpack, LLC Invoice (Ref INV/2026/06/0007)
Hi,
Can you please advise a delivery date.
Many thanks.
Karen.
From: Yates, Karen
Sent: 23 July 2026 08:51
To: 'Turnpack, LLC INV/2026/06/0007 (A014323)'
Subject: RE: Turnpack, LLC Invoice (Ref INV/2026/06/0007)Hi,
Please see amended order.
Many thanks.
Karen.
From: Yates, Karen
Sent: 16 July 2026 14:45
To: 'Turnpack, LLC INV/2026/06/0007 (A014323)'
Subject: RE: Turnpack, LLC Invoice (Ref INV/2026/06/0007)Hi Lorena,
Can you please fill in the attached.
Many thanks.
Karen.
From: Lorena Carrillo <info@turnpack.com>
Sent: 15 July 2026 19:18
To: Yates, Karen
Subject: Turnpack, LLC Invoice (Ref INV/2026/06/0007)IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.
Dear Karen Yates (Spectrum Control Ltd), Please see attached invoice INV/2026/06/0007 (with reference: SO26251079) amounting in $ 1,695.21 from [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
INV/2026/06/0007
$ 1,695.21 due 6/26/26
Dear Karen Yates (Spectrum Control Ltd),
Please see attached invoice INV/2026/06/0007 (with reference: SO26251079) amounting in $ 1,695.21 from Turnpack, LLC. Please remit payment at your earliest convenience.
Please use the following communication for your payment: INV/2026/06/0007.If you have received this email in error, please reply with the proper contact.
Please reply to this email or resend an email to info@turnpack.com, with any questions, comments, or concerns regarding your order.Your prompt payment is greatly appreciated. To avoid any interest or penalties on invoices over the stated payment terms, please remit payment by date stated on your invoice.
If payment has not been received by the 5th late business day an APR of 7.75% will be charged daily until payment in full has been received. Client is responsible for all collection costs deemed reasonable by Turnpack.NOTE: while ACH is our preferred payment method we do accepts checks. Please make check payable to: "Turnpack LLC" and mail to the address below. Credit card is accepted upon request with a 3.6% fee.
Turnpack LLC
22425 S Scotland Ct
Suite 104
Queen Creek, AZ 85142Turnpack — Efficiency Redefined Through Automation
por Karen Yates - 10:52 - 19 ago. 2026 -
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por "UPS" <ups@emails.ups.com> - 09:07 - 19 ago. 2026 -
Your Costco shipment is on its way
Convey Status Alert
Great News! Your shipment is on its way!
Thank you for shopping on Costco.com. Your Costco shipment is currently estimated to deliver by August 20, 2026. Please view your tracking page for the latest shipment details.
Items Ordered
Shark FlexBreeze Cordless Fan with Misting Attachment
Item #2768957
Quantity 1
Shipping Address
Christopher Berger
Turnpack, 6922 E Via Northgate
Mesa,AZ 85212
Order Contact Information
4803311878
SHOP CONFIDENTLYWe are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or contact Customer Service. For more information read our return policy.
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por "Costco" <deliverystatus@logistics.costco.com> - 08:07 - 19 ago. 2026 -
Your Costco shipment is on its way
Convey Status Alert
Great News! Your shipment is on its way!
Thank you for shopping on Costco.com. Your Costco shipment is currently estimated to deliver by August 20, 2026. Please view your tracking page for the latest shipment details.
Items Ordered
Shark FlexBreeze Cordless Fan with Misting Attachment
Item #2768957
Quantity 1
Shipping Address
Christopher Berger
Turnpack, 6922 E Via Northgate
Mesa,AZ 85212
Order Contact Information
4803311878
SHOP CONFIDENTLYWe are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or contact Customer Service. For more information read our return policy.
Costco Technical and Warranty ServicesFree technical support exclusive to Costco members for select electronics and consumer goods.
We'd love to know how we did serving you! If you would like to tell us about your experience, please share your feedback.
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por "Costco" <deliverystatus@logistics.costco.com> - 08:07 - 19 ago. 2026 -
Your Costco shipment is on its way
Convey Status Alert
Great News! Your shipment is on its way!
Thank you for shopping on Costco.com. Your Costco shipment is currently estimated to deliver by August 20, 2026. Please view your tracking page for the latest shipment details.
Items Ordered
Shark FlexBreeze Cordless Fan with Misting Attachment
Item #2768957
Quantity 1
Shipping Address
Christopher Berger
Turnpack, 6922 E Via Northgate
Mesa,AZ 85212
Order Contact Information
4803311878
SHOP CONFIDENTLYWe are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or contact Customer Service. For more information read our return policy.
Costco Technical and Warranty ServicesFree technical support exclusive to Costco members for select electronics and consumer goods.
We'd love to know how we did serving you! If you would like to tell us about your experience, please share your feedback.
© 1998 - 2026 Costco Wholesale Corporation. All rights reserved. Unsubscribe
por "Costco" <deliverystatus@logistics.costco.com> - 08:06 - 19 ago. 2026 -
Your Costco shipment is on its way
Convey Status Alert
Great News! Your shipment is on its way!
Thank you for shopping on Costco.com. Your Costco shipment is currently estimated to deliver by August 20, 2026. Please view your tracking page for the latest shipment details.
Items Ordered
Shark FlexBreeze Cordless Fan with Misting Attachment
Item #2768957
Quantity 1
Shipping Address
Christopher Berger
Turnpack, 6922 E Via Northgate
Mesa,AZ 85212
Order Contact Information
4803311878
SHOP CONFIDENTLYWe are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or contact Customer Service. For more information read our return policy.
Costco Technical and Warranty ServicesFree technical support exclusive to Costco members for select electronics and consumer goods.
We'd love to know how we did serving you! If you would like to tell us about your experience, please share your feedback.
© 1998 - 2026 Costco Wholesale Corporation. All rights reserved. Unsubscribe
por "Costco" <deliverystatus@logistics.costco.com> - 08:06 - 19 ago. 2026 -
Your Costco shipment is on its way
Convey Status Alert
Great News! Your shipment is on its way!
Thank you for shopping on Costco.com. Your Costco shipment is currently estimated to deliver by August 20, 2026. Please view your tracking page for the latest shipment details.
Items Ordered
Shark FlexBreeze Cordless Fan with Misting Attachment
Item #2768957
Quantity 1
Shipping Address
Christopher Berger
Turnpack, 6922 E Via Northgate
Mesa,AZ 85212
Order Contact Information
4803311878
SHOP CONFIDENTLYWe are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or contact Customer Service. For more information read our return policy.
Costco Technical and Warranty ServicesFree technical support exclusive to Costco members for select electronics and consumer goods.
We'd love to know how we did serving you! If you would like to tell us about your experience, please share your feedback.
© 1998 - 2026 Costco Wholesale Corporation. All rights reserved. Unsubscribe
por "Costco" <deliverystatus@logistics.costco.com> - 08:06 - 19 ago. 2026 -
FedEx Billing Online - Invoice Ready for Payment
You have a FedEx invoice ready for payment. Pay now. 
Your invoice is ready for payment Dear christopher berger, Your account ending in 6805 has a new invoice(s) from FedEx ready for payment. Invoice number: Invoice amount: 9-427-80860 110.79 Log in to FedEx® Billing Online to review and pay your invoices. Log In Thank you for your business, FedEx Note: Please do not use this email to submit payment. This email may not be used as a remittance notice. To pay your invoices, please visit FedEx Billing Online. ©2026 FedEx.The content of this message is protected by copyright and trademark laws under U.S. and international law.
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por "BillingOnline" <BillingOnline@fedex.com> - 12:07 - 19 ago. 2026 -
Confirmation for Your Order PO26331887
Thank you for your order.Confirmation
Delivery and billing address
Turnpack LLC
6922 E Via Northgate Ste 101
Mesa AZ 85212Delivery method
UPS GroundOrder date
8/18/2026Payment method
InvoicePlaced by
Christopher BergerMcMaster-Carr number
4220822PO26331887 Delivers Aug 19, 9-11 am 1 High-Strength 7075 Aluminum Sheet
1/8" Thick, 6" x 12"
8885K8621
each23.02
each$23.02 Delivers Aug 19, 9-11 am 2 High-Strength 7075 Aluminum Bar
1/2" Thick x 3" Wide, 2 Feet Long
9055K451
each185.56
each$185.56 Delivers Aug 19, 9-11 am 3 High-Strength 7075 Aluminum Bar
1" Thick x 1" Wide, 3 Feet Long
9055K471
each126.95
each$126.95 Delivers Aug 19, 9-11 am 4 Clear Slippery High-Temperature FEP Film
with Adhesive-Back, 12" x 12" x 0.0035"
5805T111
each23.41
each$23.41 Delivers Aug 19, 9-11 am 5 Push-to-Connect Tube Fitting for Air
Adapter, for 4 mm Tube OD, M3 x 0.5 mm Male Pipe
5225K5597
each8.50
each$59.50 Delivers Aug 19, 9-11 am 6 Oversized Washer
18-8 Stainless Steel, for M3 Screw Size, 9mm OD, 0.9mm to 1.1mm Thick
97310A1271
pack of 1005.14
pack$5.14 Delivers Aug 19, 9-11 am 7 Corrosion-Resistant Muffler
M3 Thread Male 316 Stainless Steel Fitting
4402K613
each26.66
each$79.98 Delivers Aug 19, 9-11 am 8 Push-to-Connect Tube Fitting for Air
Long 90 Degree Elbow, for 4 mm Tube OD, M5 x 0.8 mm Male
5225K7819
each9.12
each$82.08 Delivers Aug 19, 9-11 am 9 Push-to-Connect Tube Fitting for Air
90 Degree Swivel Elbow, for 4mm Tube OD, M3 x 0.5mm Male
5225K7399
each9.75
each$87.75 Delivers Aug 20, 9-11 am 10 Firm Polyurethane Rubber Tubing for Air&Water 4 mm ID
6 mm OD, Clear Blue, 100 ft. Length
50315K691
each54.00
each$54.00 Merchandise 727.39 Shipping 40.65 Total $768.04 Your order is subject only to our terms and conditions, available at www.mcmaster.com or from our Sales Department. Phone: (562) 692-5911 Email: la.sales@mcmaster.com
por "McMaster-Carr" <la.sales@mcmaster.com> - 09:56 - 18 ago. 2026 -
Shipped: 6 Home items
Your package was shipped!
OrderedShipped
Out for deliveryDeliveredArriving ThursdayTurnpack - MESA, AZ - On behalf of TurnpackOrder # 114-1854668-66546176 Home items
Total $173.04 
View related transactions in Your Transactions. ©2026 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates, Amazon.com, Inc. 410 Terry Avenue N., Seattle, WA 98109.Your invoice can be accessed here.
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por "Amazon.com" <shipment-tracking@amazon.com> - 07:47 - 18 ago. 2026 -
Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
We will work on this. Back to you soon.
ZACK RUFFING | Business Development Manager
P: 480.997.0878
Heitek Automation • a SunSource Company
www.heitek.com • Request a Quote • Line Card
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 18 August 2026 15:39:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Tracy Love <tlove@heitek.com>; Lorena Carrillo <lcarrillo@turnpack.com>; Info at Turnpack <info@turnpack.com>
Subject: Re: Turnpack, LLC Order (Ref PO26331879) — confirm robot part number before shipment
Zack,
Quick one before this gets further down the line.
Our PO26331879 specifies RGX4-C351EBTS8 — the same robot we ordered on PO26291844. Your quote 1347114, which both POs were priced against, calls out RGX4-C351SSTS8. We didn't catch that the quote named a different part number than what we were ordering, so the PO went out against it as-is.
EBTS8 is what we need. These two ACF bonders are sister builds and we already have an EBTS8 on the shelf here.
Three things before anything ships:
1. Confirm what you are actually processing against PO26331879, and what acknowledgement 1348991 shows. If your system picked up the part number from the quote rather than from our PO, it needs correcting to EBTS8.
2. Confirm what shipped against PO26291844. I'd like to know that one matches too.
3. If the pricing on 1347114 was built around SSTS8, tell me whether EBTS8 moves the number. I would rather square that now than find it on the invoice.
While you're in there, can you also confirm in writing what the two suffixes actually resolve to — arm shape, installation environment, and mounting type. Epson's GX4C spec sheet shows the 350 mm is the only reach offering a curved arm, and that the cleanroom build drops Joint #3 stroke from 150 mm to 120 mm. That difference matters to our mechanical design and I don't want to be working off my own reading of a part number.
Still need a firm lead time as well. This machine goes to a customer on an early-November delivery and the robot is the long pole in the tent.
Chris
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | https://www.google.com/url?q=http://www.turnpack.com&source=gmail&ust=1787179056269000&sa=E
por ZACK RUFFING - 06:47 - 18 ago. 2026
