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info@turnpack.com

Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]

Hi Lorena, Happy Friday!

Any update on this?
 
Best regards,
 
Jennifer P.
Customer Care Senior Specialist
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
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On Wed, 25 Feb at 2:50 PM , Lorena <info@turnpack.com> wrote:
Not sure as there are no notes. I will have to wait until it is received.
 
Thank you for your time,
Lorena Carrillo
 
From: Customer Care US/CA <customercare@omron.com>
Sent: Wednesday, February 25, 2026 1:38 PM
To: info@turnpack.com
Cc: nick.johnson@omron.com; catchall@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
 
Hi Lorena.
 
This appears to be for a different order.  However, I'm not showing anything that shipped for overnight delivery.  If you can provide more details once the package is received, I can look into it..
 
Please note PO26071602 is set up to ship via Fedex ground.
 
Best regards,
 
Jennifer P.
Customer Care Senior Specialist
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
This is a confidential message. If received in error, delete it and notify the sender. 
On Tue, 24 Feb at 4:54 PM , Customer Care US/CA <customercare@omron.com> wrote:
Hi Lorena.
 
Thank you for confirming.  Please note PO26071602 has now been processed as SO 13298851.
 
Have a great rest of your day!
 
Best regards,
 
Jennifer P.
Customer Care Senior Specialist
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
This is a confidential message. If received in error, delete it and notify the sender. 
On Tue, 24 Feb at 4:32 PM , Lorena <info@turnpack.com> wrote: 
Ship partial please
 
Thank you for your time,
Lorena Carrillo
 
From: nick.johnson@omron.com <nick.johnson@omron.com
Sent: Tuesday, February 24, 2026 3:13 PM
To: Lorena <info@turnpack.com>; customercare@omron.com; catchall@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
 
They are going to be atleast 2-3 weeks.
 
 
Nick Johnson
District Sales Manager - Northern California
Direct: 925.440.0458 |  nick.johnson@omron.com
 
Omron Automation Americas
2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
 
This is a confidential message. If received in error, delete it and notify the sender.
 

From: Lorena <info@turnpack.com>
Sent: Tuesday, February 24, 2026 2:11:12 PM
To: Nick Johnson / OEI <nick.johnson@omron.com>; CustomerCare-OEI <customercare@omron.com>; catchall@turnpack.com <catchall@turnpack.com>
Subject: RE: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
 
I am not sure.  What is the lead time on the remaining parts?
 
Thank you for your time,
Lorena Carrillo
 
From: nick.johnson@omron.com <nick.johnson@omron.com
Sent: Tuesday, February 24, 2026 2:17 PM
To: customercare@omron.com; catchall@turnpack.com; info@turnpack.com
Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
 
Hi Jennifer,
Let's get the order in the system.  If the PO has ship complete, which is different from their account preference, let's honor the PO request to avoid delays.
Thanks
Nick
 
 
Nick Johnson
District Sales Manager - Northern California
Direct: 925.440.0458 |  nick.johnson@omron.com
 
Omron Automation Americas
2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
 
This is a confidential message. If received in error, delete it and notify the sender.
 

From: Customer Care US/CA <customercare@omron.com>
Sent: Tuesday, February 24, 2026 12:35 PM
To: catchall@turnpack.com <catchall@turnpack.com>; info@turnpack.com <info@turnpack.com>
Cc: Nick Johnson / OEI <nick.johnson@omron.com>
Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
 
​Good afternoon.
 
Please advise on the below so we can get this order processed for you.
 
Best regards,
 
Jennifer P.
Customer Care Senior Specialist
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
This is a confidential message. If received in error, delete it and notify the sender. 
On Mon, 23 Feb at 12:37 PM , Customer Care US/CA <customercare@omron.com> wrote: 
Good afternoon.
 
Thank you for the revised order.  I do notice you have "Ship Ground Complete" noted on the PO.  Are you wanting any items to go sooner if we have them in stock?  Or do you want everything to ship together?
 
We currently have item NX-AD2604 in stock.
 
Please advise.
 
Best regards,
 
Jennifer P.
Customer Care Senior Specialist
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
This is a confidential message. If received in error, delete it and notify the sender. 
On Fri, 20 Feb at 8:43 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote: 
Turnpack, LLC

  
PO26071602
$ 1,486.30 due 2/19/26

Dear Orders (Omron Automation Americas)
 
Nick has been BCC'd on this order 

Please find attached purchase order PO26071602 with reference: Feb 19, 2026 at 11:54 AM amounting in $ 1,486.30 from Turnpack, LLC as well as the resale certificate, for your review and action. 

The receipt is expected for 02/19/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


**Please acknowledge the receipt of this order and lead time. 

Turnpack, LLC
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por "Customer Care US/CA" <customercare@omron.com> - 04:21 - 27 feb. 2026