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Re: Turnpack, LLC Order (Ref PO26131683) [Case: 1737287]
Hello Turnpack team,
Thank you for contacting the Customer Care department of OMRON.
We wish to express our gratitude for your PO. Order confirmation is SO #13324174. We have stock available. The order will ship within the next 48 to 72 hours.
In order to release your purchase, please email back with "Tariff surcharge approved." This is necessary due to a 10% tariff surcharge that has been effective since June 9, 2025, on all new product orders and existing orders with a confirmed ship date on or after July 1, 2025.
Please note that this surcharge applies to all orders with delivery locations within the United States. Our commitment is to minimize the impact of trade policy changes on your business. We will continue to monitor tariff-related policies and adjust pricing as needed.
Should you have any additional questions or require further information, please feel free to contact us.
Best regards,
We're pleased to assist you and trust that we've successfully resolved your ticket. Your opinion helps us continually improve our support, and we would really appreciate it if you could take a moment to complete a short survey about your recent OMRON support experience.
Abraham Massabie
Customer Care Associate
Direct: US: 800.556.6766 CA: 866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766 | mela@omron.com
Omron Automation Americas
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On
Fri, 3 Apr at 3:32 PM
, Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote:
Confirm PO26131683
$ 2,654.72 due 4/2/26
Dear Orders (Omron Automation Americas)
Please find attached REVISED purchase order PO26131683 with reference: SO2547975 amounting in $ 2,654.72 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 04/02/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.
Turnpack — Efficiency Redefined Through Automation
por "Customer Care US/CA" <customercare@omron.com> - 06:12 - 3 abr. 2026