Info Inbox

info@turnpack.com

Re: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485]

Good day, team

I hope you're having a great Monday.
 
Kindly note this order is still on hold due to lack of acknowledgement of the 10% tariff surcharge. Your approval is needed to continue with your order. 
 
Thanks for the help. 
 
Cristian R.
Customer Care Associate
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
This is a confidential message. If received in error, delete it and notify the sender. 
On Thu, 28 May at 4:46 PM , Customer Care US/CA <customercare@omron.com> wrote:
​Good day, team

Thank you for reaching the Customer Care department of OMRON. I hope you’re having a great Thursday.
 
Do you acknowledge the 10% tariff surcharge? Your approval is needed to continue with your order. 
 
Thanks for the help. 
 
Cristian R.
Customer Care Associate
Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
Direct: MX/Latin America: 800 386 6766| mela@omron.com
 
Omron Automation Americas
This is a confidential message. If received in error, delete it and notify the sender. 
On Thu, 28 May at 3:31 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote:
Dear Orders (Omron Automation Americas) Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​
Turnpack, LLC

Confirm    PO26211762
$ 592.80 due 5/28/26

Dear Orders (Omron Automation Americas)

Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the resale certificate, for your review and action. 

The receipt is expected for 05/29/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


**Please acknowledge the receipt of this order and lead time. 


Turnpack, LLC
Turnpack — Efficiency Redefined Through Automation
1779485:2549832

por "Customer Care US/CA" <customercare@omron.com> - 02:57 - 1 jun. 2026

Seguimientos

  • Re: RE: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485] [Case: 1781777]
    Hello Lorena,

    Thank you for contacting our OMRON Customer Care Center. 

    I have noted your order has been entered by my coworker Cristian R. under inquiry case 1779485. The SO confirmation number for your purchase order is 13362935.

    Thank you for choosing Omron. We appreciate your business and look forward to serving you again.

    Best regards,
    Please help us improve our service by completing our short survey after the ticket has been resolved!
    Alejandra B.
    Customer Care Associate
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Mon, 1 Jun at 7:54 PM , Lorena <info@turnpack.com> wrote: 
    Yes please note our account it is always approved.
     
    From: Customer Care US/CA <customercare@omron.com> 
    Sent: Monday, June 1, 2026 11:54 AM
    To: catchall@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485]
     
    Good day, team
    I hope you're having a great Monday.
     
    Kindly note this order is still on hold due to lack of acknowledgement of the 10% tariff surcharge. Your approval is needed to continue with your order. 
     
    Thanks for the help. 
     
    Cristian R.
    Customer Care Associate
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com 
    Direct: MX/Latin America: 800 386 6766| mela@omron.com 
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender.  
    On Thu, 28 May at 4:46 PM , Customer Care US/CA <customercare@omron.com> wrote: 
    ​Good day, team
     
    Thank you for reaching the Customer Care department of OMRON. I hope you’re having a great Thursday.
     
    Do you acknowledge the 10% tariff surcharge? Your approval is needed to continue with your order. 
     
    Thanks for the help. 
     
    Cristian R.
    Customer Care Associate
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com 
    Direct: MX/Latin America: 800 386 6766| mela@omron.com 
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender.  
    On Thu, 28 May at 3:31 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote: 
    Dear Orders (Omron Automation Americas) Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ 
    Turnpack, LLC

      
    PO26211762
    $ 592.80 due 5/28/26 

    Dear Orders (Omron Automation Americas) 

    Please find attached purchase order PO26211762 amounting in $ 592.80 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 05/29/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 

    Turnpack, LLC
    Turnpack — Efficiency Redefined Through Automation 
     
    1781777:2549832

    por "Customer Care US/CA" <customercare@omron.com> - 11:46 - 2 jun. 2026
  • Customer Care Case Acknowledgement 1781777 RE: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485]
    Dear Lorena ,

    Thank you for contacting Omron Customer Care.  

    Your case number 1781777 RE: Turnpack, LLC Order (Ref PO26211762) [Case: 1779485] has been created and an Omron Customer Care representative will respond as soon as possible based on the inquiry type and information provided.

    If your inquiry is technical in nature or regarding a warranty repair or return, please contact ia.techsupport@omron.com or call the numbers below and select “Option 1”:

    Canadian Inquiries: 1-866-986-6766
    US Inquiries: 1-800-556-6766

    Thank you,

    Customer Care
    Omron Automation Americas 

    1781777:2549832

    por "Customer Care US/CA" <customercare@omron.com> - 08:56 - 1 jun. 2026