Info Inbox

Dear FedEx Customer:
 
You recently contacted FedEx regarding an adjustment for tracking number(s) ending in ****73568451. Your application was given thoughtful consideration by FedEx. Because we value you as a customer, we have issued a one-time credit in the amount of $25.50. This credit was applied directly to your invoice and reflected immediately.

However, the surcharges will apply on all future shipments and credit adjustments will not be made for the Address Correction surcharge on any future shipments. If the shipper provides an incomplete or incorrect recipient address, we may attempt to find the correct address and complete delivery. We may use the address included in the shipper’s electronic shipment information to determine whether an address correction is necessary. We will assess a shipping fee. If we are unable to complete delivery, we are not liable for failing to meet our delivery commitment.
 
Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For more information on Address Correction surcharge, please refer to the FedEx Service Guide. You can view the FedEx Service Guide by visiting our website at www.fedex.com.
 
If you have questions, you can reach us by email at billing@fedex.com. We appreciate your business and look forward to meeting your future shipping needs.

Sincerely,
FedEx Revenue Service