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Hiwin Notice
Dear Valued HIWIN Customer,
This email is to inform you that HIWIN is in the process of migrating to a new ERP System. We have been working on this for a long time to plan the data migration, process workflows, operational impacts etc. Our go live date is May 1st.
For anyone who has been through this before, it is a monumental task. We are fortunate to have some very skilled and experienced people on the team to manage the migration, but we all understand that there is risk of disruption to our business.
Consequently, we wish to forewarn you of this risk and urge you to help us in 2 ways:
- Notify us of any existing orders that you can authorize to ship before the end of April
- Talk to your Operations team to see if orders need to be placed now for shipment before the end of April.
Finally, we should inform you that all documents that you receive from HIWIN after May 1st will have a different look and feel. We do not want you to be concerned that they are malicious. Nearer the time we will share examples of these documents including Quotes, Order Confirmations and Invoices.
As always, HIWIN appreciates your business and hope that this notice helps continue our strong relationship.
Cheers,
Dave
Dave Emmett
Regional Sales Manager
Office: 847.827.2270
Cell: 480.910.6948
Web: www.hiwin.com
Email: d.emmett@hiwin.us
Company Address: 12455 Jim Dhamer Dr. Huntley, IL 60142
Field location: Peoria, AZ
by "Dave Emmett" <d.emmett@hiwin.us> - 02:06 - 6 Apr 2026-
Re: Hiwin Notice
Hi Dave,Thanks for the voicemail. Actually our requirements have changed since my original inquiry.We are requesting a formal quotation for a 3-axis (XYZ) gantry system to be integrated into a precision workstation. The entire assembly must fit within a 20.0" x 20.0" (508mm x 508mm) footprint while maximizing stroke.
We have standardized on Beckhoff TwinCAT 3 (EtherCAT). For this reason, we wish to utilize a complete Hiwin EtherCAT Motion Package (Motors + Drives) to ensure native compatibility and support our 3µm error-mapping requirements.
Please quote the following Precision Grade (P) configuration:
1. Y-Axis (Base/Wall Mount)
Module: KK8610P-440A1 (440mm rail).
Motor: Hiwin EM1 or FR Series AC Servo (200W-400W, to be sized for 100 lb bonding force).
Drive: Hiwin D1-N EtherCAT Servo Drive.
Motor Interface: Side-Mounted / Folded Motor Adapter (Mandatory to stay within 20" footprint).
Scale Option: Please include adder for integrated Magnetic Linear Scale (0.5µm or 1.0µm resolution).
2. X-Axis (Bridge)
Module: KK8610P-440A1 (440mm rail).
Motor: Hiwin EM1 or FR Series AC Servo (200W-400W).
Drive: Hiwin D1-N EtherCAT Servo Drive.
Motor Interface: Side-Mounted / Folded Motor Adapter.
Scale Option: Please include adder for integrated Magnetic Linear Scale (0.5µm or 1.0µm resolution).
3. Z-Axis (Tool Head)
Module: KK5002P-200A1 (200mm rail, 2mm lead for high resolution).
Motor: Hiwin AC Servo with Integrated Electromagnetic Brake.
Drive: Hiwin D1-N EtherCAT Servo Drive.
Motor Interface: Straight NEMA or Metric flange.
4. Interconnecting Hardware & Accessories
Full set of G-Brackets for T-style gantry assembly.
Aluminum Covers and Bellows for all three axes.
Standard Limit Switch kits for each axis (Home, +Limit, -Limit).
Necessary motor and encoder cables (Length: 3 meters).
Engineering Data Requested:
3D STEP files showing the assembly with the folded motor mounts and D1-N drive dimensions.
ESI (EtherCAT Slave Information) files for the D1-N drives to verify TwinCAT 3 integration.
Confirmation of maximum total length for the Y-axis assembly to ensure zero overhang on the 20" table.
Thank you,
Chris
On Mon, Apr 6, 2026 at 11:21 AM Dave Emmett <info@turnpack.com> wrote:Dear Valued HIWIN Customer,
This email is to inform you that HIWIN is in the process of migrating to a new ERP System. We have been working on this for a long time to plan the data migration, process workflows, operational impacts etc. Our go live date is May 1st.
For anyone who has been through this before, it is a monumental task. We are fortunate to have some very skilled and experienced people on the team to manage the migration, but we all understand that there is risk of disruption to our business.
Consequently, we wish to forewarn you of this risk and urge you to help us in 2 ways:
- Notify us of any existing orders that you can authorize to ship before the end of April
- Talk to your Operations team to see if orders need to be placed now for shipment before the end of April.
Finally, we should inform you that all documents that you receive from HIWIN after May 1st will have a different look and feel. We do not want you to be concerned that they are malicious. Nearer the time we will share examples of these documents including Quotes, Order Confirmations and Invoices.
As always, HIWIN appreciates your business and hope that this notice helps continue our strong relationship.
Cheers,
Dave
Dave Emmett
Regional Sales Manager
Office: 847.827.2270
Cell: 480.910.6948
Web: www.hiwin.com
Email: d.emmett@hiwin.us
Company Address: 12455 Jim Dhamer Dr. Huntley, IL 60142
Field location: Peoria, AZ
--Christopher Berger
by Chris Berger - 10:21 - 19 Apr 2026
-
Your Package Is Coming Today
UPS
Hi LorenaCarrillo, Your package is arriving today. From IEC SUPPL LLC Estimated Delivery Monday 04/06/2026
between 8:45 AM - 10:45 AMChange Delivery Ship To 22425 S. SCOTLAND CT.
SUITE 104
QUEEN CREEK, AZ 85142
USUPS Ground 1Z8695220353501226 Reference Number: 4587734 You will be prompted to accept Terms and Conditions to change delivery.
by "UPS" <mcinfo@ups.com> - 01:16 - 6 Apr 2026 -
Your Packages Have Been Delivered
UPS
Hi LorenaCarrillo, Your 2 packages have been delivered. Delivered Monday 04/06/2026 From MCMASTER CARR SUPPLY CO Reference Number: PO26131684 1Z0526850313657431 9:53 AM From IEC SUPPL LLC Reference Number: 4587734 1Z8695220353501226 9:53 AM Ship To TURNPACK LLC
22425 S SCOTLAND CT STE 104
QUEEN CREEK, AZ 85142
US
by "UPS" <mcinfo@ups.com> - 01:16 - 6 Apr 2026 -
Re: Turnpack, LLC Order (Ref PO26131683) [Case: 1737287]
1737287:2549832Hello Turnpack team,
In order to release your purchase, please email back with "Tariff surcharge approved." This is necessary due to a 10% tariff surcharge that has been effective since June 9, 2025, on all new product orders and existing orders with a confirmed ship date on or after July 1, 2025.
Please note that this surcharge applies to all orders with delivery locations within the United States. Our commitment is to minimize the impact of trade policy changes on your business. We will continue to monitor tariff-related policies and adjust pricing as needed.
Should you have any additional questions or require further information, please feel free to contact us.
Best regards,Abraham MassabieCustomer Care AssociateDirect: US: 800.556.6766 CA: 866.986.6766 | customercare@omron.comDirect: MX/Latin America: 800 386 6766 | mela@omron.comOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Fri, 3 Apr at 5:08 PM , Customer Care US/CA <customercare@omron.com> wrote:Hello Turnpack team,Thank you for contacting the Customer Care department of OMRON.
We wish to express our gratitude for your PO. Order confirmation is SO #13324174. We have stock available. The order will ship within the next 48 to 72 hours.
In order to release your purchase, please email back with "Tariff surcharge approved." This is necessary due to a 10% tariff surcharge that has been effective since June 9, 2025, on all new product orders and existing orders with a confirmed ship date on or after July 1, 2025.Please note that this surcharge applies to all orders with delivery locations within the United States. Our commitment is to minimize the impact of trade policy changes on your business. We will continue to monitor tariff-related policies and adjust pricing as needed.Should you have any additional questions or require further information, please feel free to contact us.Best regards,We're pleased to assist you and trust that we've successfully resolved your ticket. Your opinion helps us continually improve our support, and we would really appreciate it if you could take a moment to complete a short survey about your recent OMRON support experience.Abraham MassabieCustomer Care AssociateDirect: US: 800.556.6766 CA: 866.986.6766 | customercare@omron.comDirect: MX/Latin America: 800 386 6766 | mela@omron.comOmron Automation AmericasThis is a confidential message. If received in error, delete it and notify the sender.On Fri, 3 Apr at 3:32 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote:
Confirm PO26131683
$ 2,654.72 due 4/2/26
Dear Orders (Omron Automation Americas)
Please find attached REVISED purchase order PO26131683 with reference: SO2547975 amounting in $ 2,654.72 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 04/02/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.
Turnpack — Efficiency Redefined Through Automation
by "Customer Care US/CA" <customercare@omron.com> - 10:56 - 6 Apr 2026 -
New payment request from HarshCo LLC - invoice [18086]
QuickBooks
Your invoice is ready!
BALANCE DUE$2,903.00View and pay 
Dear Turnpack LLC,
We appreciate your business. Please find your invoice details here. Feel free to contact me if you have any questions.
Have a great day!
Robby Glass
General Manager
HarshCo LLCBill toTurnpack LLC
Ship toTurnpack LLCShip viaPICK UPTermsNet 30P.o. numberPO26111655WELDING$295.00[PN26032241] Back Panel1 X $295.00 WELDING$345.00[PN26032243] Base to Frame Enclosure1 X $345.00 WELDING$314.00[PN26032244] Front Panel P_L1 X $314.00 WELDING$314.00[PN26032245] Front Panel P_R1 X $314.00 WELDING$345.00[PN26032246] i4L Rear Cover1 X $345.00 WELDING$860.00[PN26032247] Side Module Rear Panel4 X $215.00 WELDING$430.00[PN26032248] Side Module Side Panel2 X $215.00 Subtotal $2,903.00 Tax $0.00 Total $2,903.00 Balance due $2,903.00 5% Convenience fee added to any card payments
If no tolerance is given standard tolerance for all parts is +-1/8"View and pay HarshCo LLC7442 E Butherus Dr Scottsdale, AZ 85260(480) 991-3630www.harshcowaterjet.comIf you receive an email that seems fraudulent, please check with the business owner before paying.
Intuit, Inc. All rights reserved.
by "HarshCo LLC" <quickbooks@notification.intuit.com> - 10:56 - 6 Apr 2026 -
946583 - Turnkey Packaging Solutions LLC Payment Received – Remittance Guidance Going Forward RW
Good morning AP and Lorena,
I hope you both had a great weekend.
I’m reaching out regarding a payment we received in the amount of $19,874.34. Please see below for the invoices to which these funds will be applied:
- Invoice 3466949: $17,083.88
- Invoice 3476674: $1,304.16
- Invoice 3497258: $1,486.30
Going forward, we kindly ask that all remittance details be sent to credit.department@omron.com at the time payment is issued. This will help ensure payments are processed and posted accurately and in a timely manner.
Please let me know if you have any questions. Thank you for your cooperation.
by "credit.department@omron.com" <credit.department@omron.com> - 08:56 - 6 Apr 2026 -
Your monthly spending summary
Dear Amazon Business Customer,
Here's what your organization spent on Amazon Business from 3/1/2026 through 3/31/2026.Numbers shown as of 4/6/2026
Total spend¹ $1,555.41
Detailed ReportTotal savings² $36.65
Explore savingsNumber of orders 19 Average spend per order $81.86 You can access this information with more details on Amazon Business Analytics.You've saved $25.98 with Business Prime shipping3
Earn up to 4% back in rewards when you shop Amazon brands. Shop now1Total spend is the sum of all orders placed on your organization’s business account in the time period.
2Total savings is an aggregate of Shipping savings & Pricing savings programs like Business pricing, Quantity discounts and Custom Price discounts.
3Shipping savings is the estimated shipping costs you save with a Business Prime membership for the same order(s) and shipping speed (e.g., 2-day shipping).
Thanks for choosing Amazon Business.©2026 Amazon.com, Inc. or its affiliates. Amazon and all related marks are trademarks of Amazon.com, Inc. or its affiliates, Amazon.com, Inc. 410 Terry Avenue N., Seattle, WA 98109.Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this email.
by "amazon.com" <no-reply@amazon.com> - 03:27 - 6 Apr 2026 -
Your Package Arrives Tomorrow
UPS
Hi LorenaCarrillo, Your package is arriving tomorrow. From MCMASTER CARR SUPPLY CO Estimated Delivery Monday 04/06/2026
between 9:45 AM - 11:45 AMChange Delivery Ship To 22425 S SCOTLAND CT STE 104
QUEEN CREEK, AZ 85142
USUPS Ground 1Z0526850313657431 Reference Number: PO26131684 You will be prompted to accept Terms and Conditions to change delivery.
by "UPS" <mcinfo@ups.com> - 11:46 - 5 Apr 2026 -
Your Package Arrives Tomorrow
UPS
Hi LorenaCarrillo, Your package is arriving tomorrow. From IEC SUPPL LLC Estimated Delivery Monday 04/06/2026
between 9:45 AM - 11:45 AMChange Delivery Ship To 22425 S. SCOTLAND CT.
SUITE 104
QUEEN CREEK, AZ 85142
USUPS Ground 1Z8695220353501226 Reference Number: 4587734 You will be prompted to accept Terms and Conditions to change delivery.
by "UPS" <mcinfo@ups.com> - 03:11 - 5 Apr 2026 -
Your shipment is scheduled for delivery tomorrow 792247517106
FedEx
Hi, TURNPACK LLC. Your shipment from DKSH SINGAPORE PTE LTD is scheduled for delivery tomorrow. Scheduled delivery date Mon, 04/06/2026
Before 5:00pm
Take more control of your shipments 
Request to hold shipment at a FedEx location Hold for pickup Save delivery instructions, get picture proof of delivery, and more. MANAGE DELIVERY Some delivery options might not be available on the day of delivery. Tracking details Tracking ID 792247517106 From DKSH SINGAPORE PTE LTD
625 LORONG 4
TOA PAYOH #02-00
SINGAPORESG
319519To CHRISTOPHER BERGER
22425 S SCOTLAND CT
SUITE 104
QUEEN CREEK, AZ, US
85142Ship date Mon 3/30/2026 12:20 PM Number of pieces 1 Total shipment weight 1.00 LB Service FedEx International Economy Reference TH593566050 return Shipper reference TH593566050 return TRACK SHIPMENT 
Simple shipping starts with clear pricing Did you know FedEx can ship your packages for less than the Post Office? With FedEx One Rate®, you get 2-day shipping for a flat rate—anywhere in the U.S. SHIP TODAY 
Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 2:48 AM CDT 04/05/2026.All weights are estimated.
To track the latest status of your shipment, click on the tracking number above.
Standard transit is the date and time the package is scheduled to be delivered by, based on the selected service, destination and ship date. Limitations and exceptions may apply. Please see the FedEx Service Guide for terms and conditions of service, including the FedEx Money-Back Guarantee, or contact your FedEx Customer Support representative.
© 2026 Federal Express Corporation. The content of this message is protected by copyright and trademark laws under U.S. and international law. Review our FedEx Delivery Manager® Privacy Notice and Opt Out Preference. Find information on fraud and security. All rights reserved.
Thank you for your business.
If you no longer want to receive FedEx Delivery Manager® tracking notifications, you can edit your settings at any time. Any advertisement included in this email, either by FedEx companies or a third-party, is not personalized or based on user data, learn more about our FedEx Delivery Manager® Privacy Notice.
ID 1020
by "FedEx Delivery Manager" <TrackingUpdates@fedex.com> - 03:52 - 5 Apr 2026 -
Login from a new device
Login from a new device
Christopher, we noticed a new login with your account.
Hello, Christopher Berger 
We noticed a new device login
A new device logged into your PayPal account, info@turnpack.com:
Chrome 
phoenix az us 
03-Apr-2026 10:31 PM EDT
If this was you:
- You're good to go! We'll remember this device so you can pay quicker with your PayPal account. Learn about remembered devices.
If you don't want this device remembered:
- You can go to your PayPal account settings and remove it. This will help keep your account more secure.
If this wasn't you:
- Change your password right away and check your account for unauthorized activity.
- Remove this device from your account in your PayPal settings.
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by "service@paypal.com" <service@paypal.com> - 10:37 - 3 Apr 2026 -
Optics Focus Instrum...: $172.01 USD
Optics Focus Instrum...: $172.01 USD
Payment details are inside.
Hello, Christopher Berger You paid $172.01 USD to Optics Focus Instrum...
Merchant Optics Focus Instrum...
sales@optics-focus.c...
+86 183 2203 6809Transaction date Apr 3, 2026 Order ID 3570-1775269940-[OpticsFocus] Ship to Christopher Berger
22425 S Scotland Ct,...
Queen Creek, AZ 85142
United StatesView Payment Details
Manual XY Axis Stage...
Qty: 1
Product ID: MAXY-30R-6$126.00 Handling charges and...
Qty: 1$5.01
Subtotal $131.01 Shipping and handling $41.00 Total $172.01 USD
Paid Optics Focus Instrum... with 
AMEX
Credit ••1004
$172.01 USD
This charge will appear on your credit card statement as "PAYPAL *OPTICSF23P8".
Need some help?
Contact Optics Focus Instrum... for questions or issues with this purchase.
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Your payment was sent from info@turnpack.com
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by "PayPal" <service@paypal.com> - 10:37 - 3 Apr 2026 -
Order Confirmation No: 4550
Order Confirmation
Christopher Berger,
Thanks for shopping with us today!
The following are the details of your order.
Order Number: 4550
Date Ordered: Saturday 04 April, 2026
Click here for a Detailed InvoiceProducts1 x Manual XY Axis Stage (MAXY-30R-6)
Table Size(mm) 30x30
Travel Range(mm) ±3
Feeding Method Micrometer Head
Feed Knob Position Right
Guiding Mechanism Crossed Roller
Main Materails Aluminium Alloy$126.00 --------- Sub-Total: $126.00 Economy Express (4-7 Days) (0.30kg) (shp:Zone8): $41.00 Paypal Commission: $5.01 Total: $172.01 Reward Points Earned: 126 PO26131686Address InformationDelivery Address Turnpack
Christopher Berger
22425 S Scotland Ct, Suite 104
Queen Creek, AZ 85142
United StatesShipping Method Economy Express (4-7 Days) (0.30kg) (shp:Zone8) Billing Address Turnpack
Christopher Berger
22425 S Scotland Ct, Suite 104
Queen Creek, AZ 85142
United StatesPayment Method PayPal Copyright (c) 2026 Optics Focus. Powered by Zen CartThis email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to sales@optics-focus.comThis email is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.
by "Optics Focus" <sales@optics-focus.com> - 10:37 - 3 Apr 2026
