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Quote 3537169 from COAST ALUMINUM, INC

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                                                                 3537169
                                                                 07/22/26
                                                                   1
          4455 WEST MAGNOLIA
          PHOENIX, AZ 85043
          U.S.A.
          602 278-5052
          FAX: 602 278-5056

          TURNKEY PACKAGING SOLUTIONS,L.       TURNKEY PACKAGING SOLUTIONS,L.
          DBA: TURNPACK LLC                    DBA: TURNPACK LLC
          22425 S SCOTLAND CT SUITE 104        22425 S SCOTLAND CT SUITE 104
          QUEEN CREEK, AZ 85142                QUEEN CREEK, AZ 85142
          506844                               480 331-1878

 07/22/26                                                              575

 531 Lori Miranda             lorena carrillo              599 NET 30        500



                          26-00035 Quote

   1    1     16 58PL61                                           EA   131.0000
                 .625 X 15.6" X 15.6" PLATE 6061 T651                    131.00

                          in stock

   2    1     30 1PL61D                                           EA   236.0000
                 1.000 X 15.6" X 18.35" PLATE 6061 T651                  236.00

                          4-5 day lead time

   3    1     28 1PL61D                                           EA   220.7000
                 1.000 X 14.6" X 18.35" PLATE 6061 T651                  220.70


                          4-5 day lead time








                  DUE TO THE CURRENT VOLATILITY IN METAL COSTS,
                  THIS QUOTE IS SUBJECT TO CHANGE AFTER 24 HOURS.
                  A $10 SURCHARGE APPLIES TO EACH PURCHASE ORDER


                                                                         587.70
                                                                           0.00
                                                                           0.00
 07/22/26  03:32PM                                                       587.70

by Lori - 06:37 - 22 Jul 2026

1 attachments 1 attachments

RE: PO26281834 (919-629-7756)

Hi Lorena,

The order has not been processed yet. Customer support team had to wait on account approval before processing the PO.

Accounting approved Net 30 payment terms on Friday with 22.5K credit limit.

I sent this back to customer support team for processing. I just double checked the PO to ensure no updates were needed, and none were needed.

Now this waits in the queue to be processed.

Thanks,

Sarah

Sarah Wade
Account Manager-Inside Sales
Sarah.Wade@novanta.com
T: +1 919-629-7756

24/7 Support Hotline:
+1 (855) ATI-IA-00

ATI and Novanta are committed to providing our customers with high quality products and services and we thank you for your continued business.

From: Lorena Carrillo <info@turnpack.com>
Sent: Wednesday, July 22, 2026 3:29 PM
To: Wade, Sarah <sarah.wade@novanta.com>
Subject: PO26281834 (919-629-7756)

CAUTION: EXTERNAL e-mail.

Hello Team, can you please confirm/update the expected ship date for this order? Should be shipping to 6922 E Via Northgate, Ste 101, Mesa, AZ 85212 ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

PO26281834
$ 9,408.36 due 7/13/26

Hello Team, can you please confirm/update the expected ship date for this order?
Should be shipping to 6922 E Via Northgate, Ste 101, Mesa, AZ 85212

Thank you for your time,

Lorena Carrillo
Office Manager

Office: +1 (480) 331-1878

lcarrillo@turnpack.com | www.turnpack.com

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

by Sarah Wade - 05:12 - 22 Jul 2026
RE: Turnpack, LLC Invoice (Ref INV/2026/07/0007)

                Chris, I just paid the invoice with my credit card.

From: Chris Berger <info@turnpack.com>
Sent: Wednesday, July 22, 2026 3:37 PM
To: Morge, John <morgej@ddc-web.com>; Blewett, Tim <blewett@ddc-web.com>
Subject: Turnpack, LLC Invoice (Ref INV/2026/07/0007)

     !! Caution: External Sender !!  Do not click links or open attachments unless you verify the sender.

Dear Invoicing (Data Device Corporation), Please see attached invoice INV/2026/07/0007 (with reference: SO26291092) amounting in $ 761.25 from [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

INV/2026/07/0007
$ 761.25 due 7/22/26

Dear Invoicing (Data Device Corporation),

Please see attached invoice INV/2026/07/0007 (with reference: SO26291092) amounting in $ 761.25 from Turnpack, LLC. Please remit payment at your earliest convenience.

Please use the following communication for your payment: INV/2026/07/0007.

CREDIT CARD PAYMENT:

https://www.turnpack.com/payment/pay?amount=761.25&access_token=2d700e210c0917947f33280f705e644349e834be5bd83ce2619acb8b30c0254c&invoice_id=14916

If you have received this email in error, please reply with the proper contact.
Please reply to this email or resend an email to info@turnpack.com, with any questions, comments, or concerns regarding your order.

Your prompt payment is greatly appreciated. To avoid any interest or penalties on invoices over the stated payment terms, please remit payment by date stated on your invoice.
If payment has not been received by the 5th late business day an APR of 7.75% will be charged daily until payment in full has been received. Client is responsible for all collection costs deemed reasonable by Turnpack.

NOTE: while ACH is our preferred payment method we do accepts checks. Please make check payable to: "Turnpack LLC" and mail to the address below. Credit card is accepted upon request with a 3.6% fee.

**NOTE NEW ADDRESS AS OF JULY 2026**
Turnpack LLC
6922 E Via Northgate

Ste 101

Mesa, AZ 85212

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

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by John Morge - 03:46 - 22 Jul 2026

1 attachments 1 attachments

~WRD3162.jpg

Your Package Is Coming Today

UPS

Hi LorenaCarrillo,

Your package is arriving today.

From MCMASTER CARR SUPPLY CO

Estimated Delivery

Wednesday 07/22/2026
between 9:15 AM - 11:15 AM

See Your Shipments ›

Change Delivery

Ship To

22425 S SCOTLAND CT STE 104
QUEEN CREEK, AZ 85142
US

UPS Ground

1Z0526850314104320

Reference Number: 1428669004

You will be prompted to accept Terms and Conditions to change delivery.

Please do not reply to this email.

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by "UPS" <mcinfo@ups.com> - 01:37 - 22 Jul 2026

Based on your usage through July 21, 2026 for SRP electric account ***-**9-002 at 22425 S SCOTLAND CT SU 104 your August bill is projected to be approximately $570.00. The bill estimate exceeds the threshold you set in My Account.

If you have questions, please contact us at (602) 236-8833, Monday through Friday, 7 a.m.-5 p.m, or by e-mail at commercl@srpnet.com

Thank you for being a valued SRP business customer.

SRP Customer Services

Find us on:

by enotify@srpnet.com - 01:26 - 22 Jul 2026

Level Up Foundation Org | One partner for your maintenance scope?

HI Level Up Foundation Org

You manage a standout property in East Valley. I know how much time it

takes to keep it consistent when juggling separate vendors. We solve that with

one licensed/insured partner for janitorial, grounds, and exterior care.

We’d like to oﬀer a 15-min Site Assessment. Our Site Lead will join and we’ll deliver a custom

proposal in 3 business days.

You available Wed or Thu?

Best,

Perl

Level Up Foundation

by "Level Up Foundation" <info@level-upfoundation.me> - 11:56 - 22 Jul 2026

FedEx Billing Online - Invoice Ready for Payment

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Dear christopher berger,

Your account ending in 6805 has a new invoice(s) from FedEx ready for payment.

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1 attachments 1 attachments

entering EU market?

entering EU market?
Hi, I'm reaching out because we help medical device manufacturers get through MDR/IVDR certification and into the European market with their CE mark.

At Maven Profcon we prepare the full technical documentation in around 90 days, at 40-60% of typical EU consultancy cost, and we have not missed a Notified Body deadline since 2016 across more than 300 CE projects.

Is MDR or IVDR certification on your agenda right now? If it is, I would be glad to show how we helped similar manufacturers get through it.

Kind regards,
Nikita Agarwal
Business Excellence & Growth Manager, Maven Profcon

P.S. I would appreciate it if you could pass this to whoever handles this process in your organization.

by "Nikita Agarwal" <n.agarwal@mailbox-maven.com> - 10:37 - 22 Jul 2026
1 replies 1 replies
RE: entering EU market?

RE: entering EU market?
Hello,

Since the EU MDR and IVDR deadlines fall in 2027-2028, most manufacturers that want to keep selling there are already in the certification process.

The biggest challenge we see is at the Notified Body stage. Once the technical file is submitted, the reviewers come back with deficiency questions and you often have as little as 30 days to respond. If the clinical evidence, PMCF or literature route does not fully hold up, it turns into repeated rounds that can add 6 to 12 months, and some companies miss the deadline entirely.

We help prevent exactly that. With our own know-how and end-to-end process, we hold a 100% success rate on the projects we take on.

If the timing is right, I would be glad to point out the likely bottlenecks and how best to approach them on a short call.

Kind regards,
Nikita

On Wed, Jul 22, 2026 at 02:32 PM UTC Nikita Agarwal n.agarwal@mailbox-maven.com> wrote:

Hi, I'm reaching out because we help medical device manufacturers get through MDR/IVDR certification and into the European market with their CE mark.

At Maven Profcon we prepare the full technical documentation in around 90 days, at 40-60% of typical EU consultancy cost, and we have not missed a Notified Body deadline since 2016 across more than 300 CE projects.

Is MDR or IVDR certification on your agenda right now? If it is, I would be glad to show how we helped similar manufacturers get through it.

Kind regards,
Nikita Agarwal
Business Excellence & Growth Manager, Maven Profcon

P.S. I would appreciate it if you could pass this to whoever handles this process in your organization.

by "Nikita Agarwal" <n.agarwal@mailbox-maven.com> - 09:12 - 27 Jul 2026

1 replies 1 replies

RE: entering EU market?

RE: entering EU market?
Hello,

I will keep this short. If entering or scaling in the EU market under MDR or IVDR is on your roadmap, we would be a useful partner to have in your corner. We would like to connect and offer a short free consultation, sharing tips on how best to approach it.

If it is not on your radar, no problem at all and I will leave it here.

Best regards,
Nikita

P.S. I would be grateful if you could forward this to whoever handles this process.

On Mon, Jul 27, 2026 at 01:11 PM UTC Nikita Agarwal n.agarwal@mailbox-maven.com> wrote:

Hello,

Since the EU MDR and IVDR deadlines fall in 2027-2028, most manufacturers that want to keep selling there are already in the certification process.

The biggest challenge we see is at the Notified Body stage. Once the technical file is submitted, the reviewers come back with deficiency questions and you often have as little as 30 days to respond. If the clinical evidence, PMCF or literature route does not fully hold up, it turns into repeated rounds that can add 6 to 12 months, and some companies miss the deadline entirely.

We help prevent exactly that. With our own know-how and end-to-end process, we hold a 100% success rate on the projects we take on.

If the timing is right, I would be glad to point out the likely bottlenecks and how best to approach them on a short call.

Kind regards,
Nikita

On Wed, Jul 22, 2026 at 02:32 PM UTC Nikita Agarwal n.agarwal@mailbox-maven.com> wrote:

Hi, I'm reaching out because we help medical device manufacturers get through MDR/IVDR certification and into the European market with their CE mark.

At Maven Profcon we prepare the full technical documentation in around 90 days, at 40-60% of typical EU consultancy cost, and we have not missed a Notified Body deadline since 2016 across more than 300 CE projects.

Is MDR or IVDR certification on your agenda right now? If it is, I would be glad to show how we helped similar manufacturers get through it.

Kind regards,
Nikita Agarwal
Business Excellence & Growth Manager, Maven Profcon

P.S. I would appreciate it if you could pass this to whoever handles this process in your organization.

by "Nikita Agarwal" <n.agarwal@mailbox-maven.com> - 09:12 - 31 Jul 2026
RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

by STEVE SHIFLETT (no longer there) - 10:22 - 22 Jul 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png
2 replies 2 replies
Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com

by Chris Berger - 12:31 - 29 Jul 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

1 replies 1 replies

RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by TRACY LOVE - 02:31 - 29 Jul 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

2 replies 2 replies

RE: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Zack Ruffing" <zruffing@heitek.com> - 01:32 - 3 Aug 2026

4 attachments 4 attachments

Qte1347114.pdf

image003.jpg

image002.png

image001.png

1 replies 1 replies

Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com

by Chris Berger - 11:37 - 5 Aug 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

3 replies 3 replies

Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Okay cool. What control system are you switching to?

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, 06 August 2026 18:51:57
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks, appreciate it.

Epson PO should go out Monday I just need to iron out a few things because we are switching control systems.

On Thu, Aug 6, 2026 at 6:50 PM Zack Ruffing <zruffing@heitek.com> wrote:

Still working to get answers from Schunk…just wanted to make sure you know we are working on this.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 8:32 AM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Zack Ruffing" <zruffing@heitek.com> - 10:53 - 7 Aug 2026

5 attachments 5 attachments

C2_signature_heitek25thanniversarylogofinal_transparent1_0f31cb0d-f2e5-400e-8f3b-ce32c5a3bccb.png

C2_signature_heitekxsunsourcelogo_blue_84e062e0-dd66-4587-9baa-1eb65fc3d84e.png

image003.jpg

image002.png

image001.png

RE: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Chris, quote attached, Qty 1.

Order as many as you like, Qty 10 are ready to ship from Schunk.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 8:32 AM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Zack Ruffing" <zruffing@heitek.com> - 12:53 - 5 Aug 2026

4 attachments 4 attachments

QUOTE-1348136.pdf

image003.jpg

image002.png

image001.png

1 replies 1 replies

Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Thanks for the quote. A few more questions:

Repeat accuracy (0.02 mm). Is this figure axial return repeatability, or does it describe lateral play at the tool interface? This is the most important question for us — if it's axial it costs us nothing in placement, but if it's lateral it consumes our entire budget. We note the AGM-XYZ is listed at 0.03 mm, which suggests it scales with the number of compensated axes, but we'd like that confirmed.

Breakaway force. The catalogue lists 3 N, but only under the AGM-XYZ columns — the AGM-Z 031 cell is blank. What is the breakaway/stiction figure for the Z-only unit? Force hysteresis directly limits how precisely we can set contact force.

Spring reduction. The listed spring force is 28/50 N, but our target is 20 N, so we need to reduce it.

How many springs can be removed, and in what increments?

What are the resulting min/max force and spring rate for each configuration?

Is symmetric removal possible? An asymmetric spring set would introduce a lateral moment during compression, which we can't tolerate.

Is a lower-force spring variant available from the factory?

Lateral and tilt stiffness at low load. The catalogue deflection diagram is plotted for moments of 1–3 N·m. Our measured operating loads are far smaller — Fx/Fy under 1 N and Mx/My of 0.01–0.03 N·m. Do you have stiffness or deflection data in that range, or a figure for lateral stiffness at the tool flange? We're wary of extrapolating off the bottom of the published curve.

Dimensions. Please confirm from the drawing: 42 mm installed height (extended) and 65 × 65 mm footprint for the 031.

Sensing. Part numbers for the magnetic and inductive proximity switch options, and what states they detect.

Thanks,
Chris

On Wed, Aug 5, 2026 at 9:48 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, quote attached, Qty 1.

Order as many as you like, Qty 10 are ready to ship from Schunk.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 8:32 AM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com

by Chris Berger - 06:27 - 5 Aug 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

3 replies 3 replies

RE: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Chris,

Let me know if you need anything else on this application or to keep your projects moving.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 3:25 PM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Thanks for the quote. A few more questions:

Repeat accuracy (0.02 mm). Is this figure axial return repeatability, or does it describe lateral play at the tool interface? This is the most important question for us — if it's axial it costs us nothing in placement, but if it's lateral it consumes our entire budget. We note the AGM-XYZ is listed at 0.03 mm, which suggests it scales with the number of compensated axes, but we'd like that confirmed.
Breakaway force. The catalogue lists 3 N, but only under the AGM-XYZ columns — the AGM-Z 031 cell is blank. What is the breakaway/stiction figure for the Z-only unit? Force hysteresis directly limits how precisely we can set contact force.
Spring reduction. The listed spring force is 28/50 N, but our target is 20 N, so we need to reduce it.

How many springs can be removed, and in what increments?
What are the resulting min/max force and spring rate for each configuration?
Is symmetric removal possible? An asymmetric spring set would introduce a lateral moment during compression, which we can't tolerate.
Is a lower-force spring variant available from the factory?

Lateral and tilt stiffness at low load. The catalogue deflection diagram is plotted for moments of 1–3 N·m. Our measured operating loads are far smaller — Fx/Fy under 1 N and Mx/My of 0.01–0.03 N·m. Do you have stiffness or deflection data in that range, or a figure for lateral stiffness at the tool flange? We're wary of extrapolating off the bottom of the published curve.
Dimensions. Please confirm from the drawing: 42 mm installed height (extended) and 65 × 65 mm footprint for the 031.
Sensing. Part numbers for the magnetic and inductive proximity switch options, and what states they detect.

Thanks,

Chris

On Wed, Aug 5, 2026 at 9:48 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, quote attached, Qty 1.

Order as many as you like, Qty 10 are ready to ship from Schunk.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 8:32 AM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Zack Ruffing" <zruffing@heitek.com> - 03:26 - 12 Aug 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

RE: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Chris,

To more fully answer your questions:

Here is the additional information we can provide:

We don’t have the exact number for lateral repeat accuracy. 0.02mm is the safe answer without knowing more on the application.
The breakaway force listed in the catalog is for the x and y directing and the breakaway force for the Z direction is wrapped into the spring force.
With an Fx under 1 N and Mx/My under .01Nm, the deflection is expected to be very low, but we do not have documentation of this to give an exact number.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 3:25 PM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Thanks for the quote. A few more questions:

Repeat accuracy (0.02 mm). Is this figure axial return repeatability, or does it describe lateral play at the tool interface? This is the most important question for us — if it's axial it costs us nothing in placement, but if it's lateral it consumes our entire budget. We note the AGM-XYZ is listed at 0.03 mm, which suggests it scales with the number of compensated axes, but we'd like that confirmed.
Breakaway force. The catalogue lists 3 N, but only under the AGM-XYZ columns — the AGM-Z 031 cell is blank. What is the breakaway/stiction figure for the Z-only unit? Force hysteresis directly limits how precisely we can set contact force.
Spring reduction. The listed spring force is 28/50 N, but our target is 20 N, so we need to reduce it.

How many springs can be removed, and in what increments?
What are the resulting min/max force and spring rate for each configuration?
Is symmetric removal possible? An asymmetric spring set would introduce a lateral moment during compression, which we can't tolerate.
Is a lower-force spring variant available from the factory?

Lateral and tilt stiffness at low load. The catalogue deflection diagram is plotted for moments of 1–3 N·m. Our measured operating loads are far smaller — Fx/Fy under 1 N and Mx/My of 0.01–0.03 N·m. Do you have stiffness or deflection data in that range, or a figure for lateral stiffness at the tool flange? We're wary of extrapolating off the bottom of the published curve.
Dimensions. Please confirm from the drawing: 42 mm installed height (extended) and 65 × 65 mm footprint for the 031.
Sensing. Part numbers for the magnetic and inductive proximity switch options, and what states they detect.

Thanks,

Chris

On Wed, Aug 5, 2026 at 9:48 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, quote attached, Qty 1.

Order as many as you like, Qty 10 are ready to ship from Schunk.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 8:32 AM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Zack Ruffing" <zruffing@heitek.com> - 03:23 - 12 Aug 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

RE: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

I’m on this. We are reaching out to our Schunk tech team.

Back to you asap.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 3:25 PM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Brandon Benavidez <bbenavidez@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Thanks for the quote. A few more questions:

Repeat accuracy (0.02 mm). Is this figure axial return repeatability, or does it describe lateral play at the tool interface? This is the most important question for us — if it's axial it costs us nothing in placement, but if it's lateral it consumes our entire budget. We note the AGM-XYZ is listed at 0.03 mm, which suggests it scales with the number of compensated axes, but we'd like that confirmed.
Breakaway force. The catalogue lists 3 N, but only under the AGM-XYZ columns — the AGM-Z 031 cell is blank. What is the breakaway/stiction figure for the Z-only unit? Force hysteresis directly limits how precisely we can set contact force.
Spring reduction. The listed spring force is 28/50 N, but our target is 20 N, so we need to reduce it.

How many springs can be removed, and in what increments?
What are the resulting min/max force and spring rate for each configuration?
Is symmetric removal possible? An asymmetric spring set would introduce a lateral moment during compression, which we can't tolerate.
Is a lower-force spring variant available from the factory?

Lateral and tilt stiffness at low load. The catalogue deflection diagram is plotted for moments of 1–3 N·m. Our measured operating loads are far smaller — Fx/Fy under 1 N and Mx/My of 0.01–0.03 N·m. Do you have stiffness or deflection data in that range, or a figure for lateral stiffness at the tool flange? We're wary of extrapolating off the bottom of the published curve.
Dimensions. Please confirm from the drawing: 42 mm installed height (extended) and 65 × 65 mm footprint for the 031.
Sensing. Part numbers for the magnetic and inductive proximity switch options, and what states they detect.

Thanks,

Chris

On Wed, Aug 5, 2026 at 9:48 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, quote attached, Qty 1.

Order as many as you like, Qty 10 are ready to ship from Schunk.

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, August 5, 2026 8:32 AM
To: Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>
Subject: Re: UPDATED QUOTE - Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Zack,

Working on the PO. In the meantime can you get me a quote and lead time for the schunk AGM-Z-031 https://schunk.com/us/en/automation-technology/compensation-units/agm-z/agm-z-031/p/000000000001575899 It's rather urgent.

Chris

On Mon, Aug 3, 2026 at 10:32 AM Zack Ruffing <zruffing@heitek.com> wrote:

Chris, please see the new Epson robot quote attached.

Let me know if everything is ok with you. Also, let me know if the options are correct/needed.

Thank you, my friend – any questions, let me know.

Zack

ZACK RUFFING | Business Development Manager

P: 480.997.0878

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Tracy Love <tlove@heitek.com>
Sent: Wednesday, July 29, 2026 11:32 AM
To: Christopher Berger <cberger@turnpack.com>; Zack Ruffing <zruffing@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: RE: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Hi Christopher,

Yes, Steve is no longer with us and @Zack Ruffing will be taking over.

We will follow up with you as soon as we have more information.

Zack, can you please assist Christopher with the below. I can look into the quote for you.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote •  Line Card

From: Christopher Berger <cberger@turnpack.com>
Sent: Wednesday, July 29, 2026 9:32 AM
To: Tracy Love <tlove@heitek.com>
Cc: Info at Turnpack <info@turnpack.com>; Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Mark Martinez <mark.martinez@ea.epson.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

ⓘ

External email

❯

Tracy,

It sounds like Steve is no longer with Heitek. Who is taking over and where do we stand with this RFQ?

Chris

On Wed, Jul 22, 2026 at 7:16 AM Steve Shiflett <sshiflett@heitek.com> wrote:

Hi Chris

This is on the Epson right? Not the Schunk.

Odd – we need to check our pricing – I am not sure how this happened.

Make sure we got the proper discount /pricing from Epson too.

Sorry for the aggravation.

STEVE SHIFLETT | Business Development Manager

P: 602.550.5519

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Info at Turnpack <info@turnpack.com>
Sent: Tuesday, July 21, 2026 3:21 PM
To: Tracy Love <tlove@heitek.com>
Cc: Turnpack, LLC PO26291844 (QUOTE) <catchall@turnpack.com>; Steve Shiflett <sshiflett@heitek.com>
Subject: Re: Turnpack, LLC Order (Ref PO26291844)/HEI-TEK AUTOMATION, LLC - Quote# 1347114

Thanks Tracy.

@Steve Shiflett Instead of the requested integrator discount that Mark and you never got back to us about we are now facing a 25% price increase? Can you explain?

Chris

On Tue, Jul 21, 2026 at 3:09 PM Tracy Love <tlove@heitek.com> wrote:

Hi Lorena,

I am waiting for confirmation of ship date for 3 parts I will follow up as soon as I have it. Please see attached.

Thank you,

TRACY LOVE | Customer Care

P: 602.730.8516

   Heitek Automation • a SunSource Company

www.heitek.com  •  Request a Quote

From: Lorena Carrillo <info@turnpack.com>
Sent: Tuesday, July 21, 2026 10:04 AM
To: Heitek Sales <sales@heitek.com>
Subject: Turnpack, LLC Order (Ref PO26291844)

You don't often get email from info@turnpack.com. Learn why this is important

Dear Heitek Automation Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC. We're excited to [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Confirm



PO26291844

Dear Heitek Automation

Attached, please find our request for quotation PO26291844 with reference: QUOTE from Turnpack, LLC.

We're excited to collaborate with you and would love to receive your pricing and lead-time details at your earliest convenience.

If you have any questions or need further clarification regarding the request, don't hesitate to reach out. We’re more than happy to assist!

Thank you for your attention to this matter. We look forward to your prompt response!

Best regards,

Turnpack, LLC

+1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

Turnpack — Efficiency Redefined Through Automation

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

--

Christopher Berger

Phone: +1 (480) 331-1878

Cell: +1 (480) 273-4686

cberger@turnpack.com | www.turnpack.com

by "Zack Ruffing" <zruffing@heitek.com> - 06:46 - 5 Aug 2026

3 attachments 3 attachments

image003.jpg

image002.png

image001.png

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