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  • RE: Quote 02209997

    Understood.


    Thank you,

     

    Nary Srey

    Senior Buyer

      

    100 Chelmsford Street

    Lowell, MA 01851 USA

    www.macom.com

     

     

     

     

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, March 4, 2026 3:19 PM
    To: Nary Srey <nary.srey@macom.com>
    Subject: RE: Quote 02209997

     

    WARNING: This Email originated from an external sender, please be mindful of safe email handling practices.


    WARNING: This Email originated from an external sender, please be mindful of safe email handling practices.


    Thank you for the quote request. We will reply with a quote within the next week.

    SB-8 is semi-stocked part but the mill piece is not so we appreciate your patience.

     

    Please let me know if you have any questions.

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Nary Srey <nary.srey@macom.com>
    Sent: Wednesday, March 4, 2026 10:52 AM
    To: 'sales@midastechnology.com' <sales@midastechnology.com>
    Subject: RE: Quote 02209997

     

    Good afternoon,

     

    Could you help refresh the attached quote?


    Thank you,

     

    Nary Srey

    Senior Buyer

      

    100 Chelmsford Street

    Lowell, MA 01851 USA

    www.macom.com

     

     

     

     

     

    From: Nary Srey
    Sent: Friday, October 7, 2022 11:31 AM
    To: sales@midastechnology.com
    Subject: Quote 02209997

     

    Hello,

     

    I would like to pay for items listed on the quote attached via credit card.

     

    Billing:

    Nary Srey

    100 Chelmsford Street,

    Lowell, MA 01851

     

    Shipping:

    MACOM

    Deanne Hill

    2925 Boardwalk Drive

    Ann Arbor, MI 48104

     

    Please let me know if there is anything else that you need from me.

     

    Thank you,

     

    Nary Srey

    Buyer

      

    100 Chelmsford Street

    Lowell, MA 01851 USA

    www.macom.com

     

     

    This email transmission (and any of its attachments) is intended only for the person or entity to whom it is addressed, and may contain confidential, proprietary and/or privileged information. No waiver of any applicable privileges or protections is intended hereby. If you are not the person to whom this transmission is addressed, you are hereby notified that the disclosure, copying, distribution, reliance upon or use of any of the information contained in this transmission is strictly prohibited. If you have received this transmission in error, delete any copies which may exist on your system and notify the sender immediately. This email transmission cannot be guaranteed secure or error-free. Any views expressed in this message are those of the individual sender, except where the sender specifies them to be the views of the company and is authorized to do so. The MACOM Technology Solutions website is located at www.macom.com

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    by Nary Srey - 03:56 - 4 Mar 2026
  • Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667
    Hi Federico,

    Thank you for checking in.

    We are currently addressing a supply chain issue related to the cutter motor on the D5L6 De-Lidder. Normally we keep these motors in stock, however an unusually high volume of machine orders recently depleted our inventory.

    We are actively working with the supplier to secure the next delivery and determine the exact timing. At the moment we are still targeting the March 15th delivery date, but we are waiting on final confirmation from the supplier.

    I expect to have a firm update for you by this Friday and will send it as soon as I receive confirmation.

    Thank you for your patience while we work through this.

    Best regards,
    Chris Berger


    On Wed, Mar 4, 2026 at 12:33 PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:

    Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.

     

    No update from Feb 20th. yet.

     

    Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?

     

    Please advise…. Thanks

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 20, 2026 6:47 PM
    To: Rodarte, Federico - MEX
    Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
    Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Federico, 

     

    Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her. 

     

    We are working on supply chain challenges and will above if we encounter any delays.

     

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Fri, Feb 20, 2026, 4:31PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:

    Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?

    Thanks 


    From: Rodarte, Federico - MEX
    Sent: Monday, February 16, 2026 7:04:47 AM
    To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
    Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

     

    Hellos Turnpack team, good morning.

     

    Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?

     

    Thanks

     

    From: Rodarte, Federico - MEX
    Sent: Wednesday, February 11, 2026 3:38 PM
    To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
    Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?

     

    Desperately needed to have it as soon as possible.

     

    Thanks and appreciate your efforts to improve 03/15 targeted date if possible.

     

    Federico Rodarte R – Mexico Operations

    Spectrum Control, Inc

    +1 915 592 2249 Xt 106

    Federico.Rodarte@am.spectrumControl.com

     

     

     

     

    From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
    Sent: Friday, February 6, 2026 3:21 PM
    To: Christopher Berger; LLC SO2524915 Turnpack
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    Hi Chris.

    The next week I’ll be on vacations so please help me to keep to all in copy for any update.

     

    Thank you and have a good weekend!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 5, 2026 9:23 AM
    To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.

     

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     

     

    On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:

    Hello Chris,

    Hope you’re doing well,

     

    Are we still good with target Ship Date: March 15, 2026 ?

     

    Please let us know.

     

    Thank you and have a good afternoon!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, January 9, 2026 4:57 PM
    To: Castillo, Ivonne - MX
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

    This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.

    Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.

    High-Level Project Schedule (Subject to Material Lead Times)

    • Requirements Confirmation & BOM Validation:
      Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.
    • Purchasing & Machining:
      Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.
    • Build & Wiring:
      Mechanical assembly of the machine and control panel build and wiring.
    • Integration & Testing:
      Power-up, functional verification, and process testing.
    • Documentation, Crating & Delivery:
      Final documentation package, crating, and shipment preparation.

    Target Ship Date: March 15, 2026

    We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.

    Please let us know if you have any questions or if additional coordination is needed.

    Best regards,
    Chris

     

    On Fri, Dec 19, 2025 at 4:56PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Thank you for your replied.

     

    Please find PO attached for this shipment.

     

    Hopefully, you can help us to improve lead time.

     

    Thank you and have a good afternoon.

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Friday, December 19, 2025 4:49 PM
    To: Castillo, Ivonne - MX
    Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hello Ivonne

     

    Thank you for the inquiry.  I do not see where a PO was sent for this to confirm the order. 

     

    Can you please forward to info@turnpack.com so we can get this moving for you?

     

    Once received we can send a update on the lead-time. 

     

    Have a great day! 

     

     

     

    On Fri, Dec 19, 2025, 1:32PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Hope you’re doing well,

    Would you help us to know about status of this SO2524915 delivery, please?

     

    Thank you!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, November 4, 2025 8:52 AM
    To: Castillo, Ivonne - MX
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.

     

    Chris

     

    On Tue, Nov 4, 2025 at 8:07AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Good day Chris,

    We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico

     

    Please let us know if not is available. 

     

    If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.

     

     

    Thank you!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Castillo, Ivonne - MX
    Sent: Monday, November 3, 2025 7:51 AM
    To: Info at Turnpack
    Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    Good day Chris,

    Information received. Thank you!

     

    This location is our broker warehouse (we do all importation arrangements from there).

    SHIP TO ADDRESS:

    Spectrum Control, De Mexico

    C/O WTS Corporation Inc.

    9540 Joe Rodriguez

    El Paso, TX, 79927

     

    Our location is in Juarez, Chihuahua.  Mexico.  so, regarding Install & Training, are you available to do it here in Mexico?

     

     

     

     

    Please confirm.

    Thanks again & have a great week!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Saturday, November 1, 2025 9:20 AM
    To: Castillo, Ivonne - MX
    Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hello Ivonne, 

     

    Please see attached forms per your request.

     

    Sales/Engineering 

    Contact name: Chris Berger

    Address: 22425 S Scotland Ct 104

    Phone number: 480.331.1878

     

     

    Document Processing

    Contact name: Lorena Carrillo 

    Address: 22425 S Scotland Ct 104

    Phone number: 480.331.1878

    On Fri, Oct 31, 2025, 10:11AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hi Chris,

    Received, Thank you!

     

    Would you help us to provide information to do all arrangements for payment thru wire transfer, please?

     

    Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?

     

    Contact name:

    Address:

    Email:

    Phone number:

    W9 form

    and filled out attached form.

     

    Thank you and Happy Halloween!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Friday, October 31, 2025 10:30 AM
    To: Castillo, Ivonne - MX
    Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.

     

    Chris

     

    On Thu, Oct 30, 2025 at 3:16PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Hope you’re doing well,

     

    We have the purchase for the de-lidder authorized but quotation attached date now is expired.

     

    Would you help us for update it please or can we use it anyway?

     

    Please let us know

    Thank you!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Tuesday, August 5, 2025 3:34 PM
    To: Castillo, Ricardo - MX
    Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ricardo,

     

    Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.

     

    Chris

     

     

     

    On Tue, Aug 5, 2025 at 2:28PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:

    Hi Chris

     

    Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.

     

    There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.

     

     

     

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Tuesday, August 5, 2025 3:25 PM
    To: Sosa, Rosa - MX
    Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    HI Rosa,

     

    I am not sure I follow. Where does it say DSF6?

     

    Chris

     

    On Tue, Aug 5, 2025 at 1:36PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:

     

    Good afternoon,

     

    Could you please make the correction in your quote?

     

    Part number in the picture is DSF6 and the quote is D5L6.

     

    Thanks.

    From: Info at Turnpack <info@turnpack.com>
    Sent: Tuesday, August 5, 2025 2:28 PM
    To: Castillo, Ivonne - MX
    Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    You don't often get email from info@turnpack.com. Learn why this is important

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    Attached is the updated quote. Please let me know if you have any questions or need any additional information.

     

    Chris

     

     

     

    On Tue, Aug 5, 2025 at 11:07AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Hope this email finds you well,

     

    Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?

     

     

    Thank you and have a good day!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Chris Berger <notifications@turnpack.com>
    Sent: Friday, June 20, 2025 12:25 PM
    To: Castillo, Ivonne - MX
    Subject: Turnpack, LLC Quotation (Ref SO2524915)

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏


    Sign & Pay Quotation

      

    SO2524915
    $ 45,745.00
    Expires on 07/20/2025


    Hi Ivonne/Ricardo,

     

    Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.

     

    Thanks and have a good weekend,

    Chris 


    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     



    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686



    by Chris Berger - 03:26 - 4 Mar 2026
  • RE: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

    Hi Christopher, trust me, before sending a message to you, I’ve checking first with Ms. Ivonne for status.

     

    No update from Feb 20th. yet.

     

    Since you had said that have some supply challenges we would like to know if March the 15th. still the ETA?

     

    Please advise…. Thanks

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 20, 2026 6:47 PM
    To: Rodarte, Federico - MEX
    Cc: LLC SO2524915 Turnpack; Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
    Subject: Re: **3rd Email ** Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Federico, 

     

    Apologies for not sending a direct response to you but we have been updating Ivonne and I assumed you would be in touch with her. 

     

    We are working on supply chain challenges and will above if we encounter any delays.

     

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Fri, Feb 20, 2026, 4:31PM Rodarte, Federico - MEX <Federico.Rodarte@am.spectrumcontrol.com> wrote:

    Hello Turnpack team, Christopher, 3rd E-mail sent asking for assistance with no answer , tried also by phone and no answer. Can someone from Turnpack replies?, or who to contact in case you’re not responsible for Customer Service?

    Thanks 


    From: Rodarte, Federico - MEX
    Sent: Monday, February 16, 2026 7:04:47 AM
    To: Christopher Berger <cberger@turnpack.com>; LLC SO2524915 Turnpack <catchall@turnpack.com>; Info at Turnpack <info@turnpack.com>
    Cc: Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com>; Ortega, Estela - MX <estela.ortega@am.spectrumcontrol.com>; Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com>; Mata, Monica - MX <Monica.Mata@am.spectrumcontrol.com>; Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>; Licon, Ana - MEX <Ana.Licon@am.spectrumcontrol.com>; Heredia, Roman - MX <Roman.Heredia@am.spectrumcontrol.com>
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

     

    Hellos Turnpack team, good morning.

     

    Sent you this E-mail Wednesday, have not receive a response, can you please check and advise at your earliest convenience?

     

    Thanks

     

    From: Rodarte, Federico - MEX
    Sent: Wednesday, February 11, 2026 3:38 PM
    To: Christopher Berger; LLC SO2524915 Turnpack; Info at Turnpack
    Cc: Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Mata, Monica - MX; Castillo, Ivonne - MX; Licon, Ana - MEX; Heredia, Roman - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    Hello Christopher, Turnpack team, can you please share an update of the ETA of the de-lidder?

     

    Desperately needed to have it as soon as possible.

     

    Thanks and appreciate your efforts to improve 03/15 targeted date if possible.

     

    Federico Rodarte R – Mexico Operations

    Spectrum Control, Inc

    +1 915 592 2249 Xt 106

    Federico.Rodarte@am.spectrumControl.com

     

     

     

     

    From: Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com>
    Sent: Friday, February 6, 2026 3:21 PM
    To: Christopher Berger; LLC SO2524915 Turnpack
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Ortega, Estela - MX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    Hi Chris.

    The next week I’ll be on vacations so please help me to keep to all in copy for any update.

     

    Thank you and have a good weekend!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 5, 2026 9:23 AM
    To: Castillo, Ivonne - MX; LLC SO2524915 Turnpack
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Rodarte, Federico - MEX; Mata, Monica - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) PO.MX32667

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    I am on a business trip this week and a little behind. I will be in the office tomorrow and then send you an update.

     

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     

     

    On Thu, Jan 29, 2026 at 13:59 PM Ivonne - MX Castillo wrote:

    Hello Chris,

    Hope you’re doing well,

     

    Are we still good with target Ship Date: March 15, 2026 ?

     

    Please let us know.

     

    Thank you and have a good afternoon!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, January 9, 2026 4:57 PM
    To: Castillo, Ivonne - MX
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

    This email confirms receipt of your order for the Midas D5L6 Delidder. We have initiated the project and are proceeding with execution on our standard, proven platform based on prior builds.

    Below is the high-level project schedule for planning purposes. This build is largely procurement-, machining-, and assembly-driven, with limited engineering activity focused on BOM verification and minor drawing updates only.

    High-Level Project Schedule (Subject to Material Lead Times)

    • Requirements Confirmation & BOM Validation:
      Final confirmation of scope, verification and cleanup of the existing BOM, and release for purchasing.
    • Purchasing & Machining:
      Procurement of all purchased components and machining/fabrication of custom parts. Long-lead items will be tracked closely.
    • Build & Wiring:
      Mechanical assembly of the machine and control panel build and wiring.
    • Integration & Testing:
      Power-up, functional verification, and process testing.
    • Documentation, Crating & Delivery:
      Final documentation package, crating, and shipment preparation.

    Target Ship Date: March 15, 2026

    We will communicate proactively if any supplier lead times impact this date. Otherwise, execution will proceed to support shipment on the target date above.

    Please let us know if you have any questions or if additional coordination is needed.

    Best regards,
    Chris

     

    On Fri, Dec 19, 2025 at 4:56PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Thank you for your replied.

     

    Please find PO attached for this shipment.

     

    Hopefully, you can help us to improve lead time.

     

    Thank you and have a good afternoon.

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Friday, December 19, 2025 4:49 PM
    To: Castillo, Ivonne - MX
    Cc: Christopher Berger; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Mata, Monica - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hello Ivonne

     

    Thank you for the inquiry.  I do not see where a PO was sent for this to confirm the order. 

     

    Can you please forward to info@turnpack.com so we can get this moving for you?

     

    Once received we can send a update on the lead-time. 

     

    Have a great day! 

     

     

     

    On Fri, Dec 19, 2025, 1:32PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Hope you’re doing well,

    Would you help us to know about status of this SO2524915 delivery, please?

     

    Thank you!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, November 4, 2025 8:52 AM
    To: Castillo, Ivonne - MX
    Cc: Info at Turnpack; Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) install & training in Mexico?

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    Yes, installation and training in Juarez Chihuahua, Mexico is provided with these line items. We will fly into El Paso and then probably need some advice from you on how to best cross the border and which hotel to stay in.

     

    Chris

     

    On Tue, Nov 4, 2025 at 8:07AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Good day Chris,

    We are still waiting the response regarding if Install & Training is available here in Juarez Chihuahua, Mexico

     

    Please let us know if not is available. 

     

    If service isn’t available, please help us to remove “install & Training” from quote and let us know how guarantee will be affected if we do the installation by ourself.

     

     

    Thank you!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Castillo, Ivonne - MX
    Sent: Monday, November 3, 2025 7:51 AM
    To: Info at Turnpack
    Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915; Ortega, Estela - MX; Mata, Monica - MX
    Subject: RE: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    Good day Chris,

    Information received. Thank you!

     

    This location is our broker warehouse (we do all importation arrangements from there).

    SHIP TO ADDRESS:

    Spectrum Control, De Mexico

    C/O WTS Corporation Inc.

    9540 Joe Rodriguez

    El Paso, TX, 79927

     

    Our location is in Juarez, Chihuahua.  Mexico.  so, regarding Install & Training, are you available to do it here in Mexico?

     

     

     

     

    Please confirm.

    Thanks again & have a great week!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Saturday, November 1, 2025 9:20 AM
    To: Castillo, Ivonne - MX
    Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hello Ivonne, 

     

    Please see attached forms per your request.

     

    Sales/Engineering 

    Contact name: Chris Berger

    Address: 22425 S Scotland Ct 104

    Phone number: 480.331.1878

     

     

    Document Processing

    Contact name: Lorena Carrillo 

    Address: 22425 S Scotland Ct 104

    Phone number: 480.331.1878

    On Fri, Oct 31, 2025, 10:11AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hi Chris,

    Received, Thank you!

     

    Would you help us to provide information to do all arrangements for payment thru wire transfer, please?

     

    Also, we need some information for your Company for uploaded in our supplier system. Would you help us to provide it please?

     

    Contact name:

    Address:

    Email:

    Phone number:

    W9 form

    and filled out attached form.

     

    Thank you and Happy Halloween!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Friday, October 31, 2025 10:30 AM
    To: Castillo, Ivonne - MX
    Cc: Castillo, Ricardo - MX; Suarez, Juan - MEX; Sosa, Rosa - MX; Turnpack, LLC SO2524915
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    Thanks for your email. I just resent the quote from our system. Please let us know if you have any questions.

     

    Chris

     

    On Thu, Oct 30, 2025 at 3:16PM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Hope you’re doing well,

     

    We have the purchase for the de-lidder authorized but quotation attached date now is expired.

     

    Would you help us for update it please or can we use it anyway?

     

    Please let us know

    Thank you!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Tuesday, August 5, 2025 3:34 PM
    To: Castillo, Ricardo - MX
    Cc: Sosa, Rosa - MX; Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ricardo,

     

    Sorry about that. I kept looking for DSF6 and didn't see the mistake of D5F6. Attached is the updated quote.

     

    Chris

     

     

     

    On Tue, Aug 5, 2025 at 2:28PM Castillo, Ricardo - MX <Ricardo.Castillo@am.spectrumcontrol.com> wrote:

    Hi Chris

     

    Cover page of quotation shows a D5F6, while the one we look for is a linear delidder not fiber one. We want a D5L6.

     

    There might be an issue while approving our internal CER if we show a different model on cover than the one that is on next pages.

     

     

     

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Tuesday, August 5, 2025 3:25 PM
    To: Sosa, Rosa - MX
    Cc: Castillo, Ivonne - MX; Turnpack, LLC SO2524915; Suarez, Juan - MEX; Castillo, Ricardo - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    HI Rosa,

     

    I am not sure I follow. Where does it say DSF6?

     

    Chris

     

    On Tue, Aug 5, 2025 at 1:36PM Sosa, Rosa - MX <Rosa.Sosa@am.spectrumcontrol.com> wrote:

     

    Good afternoon,

     

    Could you please make the correction in your quote?

     

    Part number in the picture is DSF6 and the quote is D5L6.

     

    Thanks.

    From: Info at Turnpack <info@turnpack.com>
    Sent: Tuesday, August 5, 2025 2:28 PM
    To: Castillo, Ivonne - MX
    Cc: Turnpack, LLC SO2524915; Suarez, Juan - MEX; Sosa, Rosa - MX; Castillo, Ricardo - MX
    Subject: Re: Turnpack, LLC Quotation (Ref SO2524915) help for update quote date.

     

    You don't often get email from info@turnpack.com. Learn why this is important

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne,

     

    Attached is the updated quote. Please let me know if you have any questions or need any additional information.

     

    Chris

     

     

     

    On Tue, Aug 5, 2025 at 11:07AM Castillo, Ivonne - MX <Ivonne.Castillo@am.spectrumcontrol.com> wrote:

    Hello Chris,

    Hope this email finds you well,

     

    Expiration date for this quote is 7/20/2025, would you help us to send a quotation with date updated, please?

     

     

    Thank you and have a good day!

    Ivonne Castillo

    MRO Purchasing

    SPECTRUM CONTROL INC.

     

    From: Chris Berger <notifications@turnpack.com>
    Sent: Friday, June 20, 2025 12:25 PM
    To: Castillo, Ivonne - MX
    Subject: Turnpack, LLC Quotation (Ref SO2524915)

     

    IMPORTANT: This email originated from outside of Spectrum Control. Do not click any links or open any attachments unless you know the content is safe.

     

    Hi Ivonne/Ricardo, Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions. Thanks and have a good weekend, Chris Christopher Berger [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏


    Sign & Pay Quotation

      

    SO2524915
    $ 45,745.00
    Expires on 07/20/2025


    Hi Ivonne/Ricardo,

     

    Attached is the quote for the D5L6 De-Lidder. Please review and let us know if you have any questions.

     

    Thanks and have a good weekend,

    Chris 


    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


    by "Rodarte, Federico - MEX" <Federico.Rodarte@am.spectrumcontrol.com> - 02:37 - 4 Mar 2026
  • RE: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

    No, sorry, you need to reach out to a freight forwarder.

     

     

     

    Aida Diaz

    Arizona Customs Brokers

    2153 E. Jones Ave.

    Phoenix, Az. 85040

    Phone 602-273-0912

    Fax 602-273-1842

     

     

     

    ***** Information given by Arizona Customs Brokers is an advisory opinion only. All final decisions as to tariff, duties and requirements lie with U.S. Customs and any other government agency that may be involved in the importation of goods in the United States. *****

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, March 4, 2026 12:15 PM
    To: Aida D <adiaz@arizonacustomsbrokers.com>; 'Christopher Berger' <cberger@turnpack.com>
    Subject: RE: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

     

    Is there an easy way to provide freight information?

    Size, weight, quantity  So we can contact a freight company?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Aida D <adiaz@arizonacustomsbrokers.com>
    Sent: Wednesday, March 4, 2026 11:40 AM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: RE: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

     

    Hello Christopher,

     

    Sorry, I was out until today. The quote I gave you is for the tariffs at this time (subject to change) and it does not include any transportation.

     

    If you are looking for a freight quote, you will need to contact a freight forwarder.

     

    Let me know if you have any questions.

     

    Thanks

     

     

    Aida Diaz

    Arizona Customs Brokers

    2153 E. Jones Ave.

    Phoenix, Az. 85040

    Phone 602-273-0912

    Fax 602-273-1842

     

     

     

    ***** Information given by Arizona Customs Brokers is an advisory opinion only. All final decisions as to tariff, duties and requirements lie with U.S. Customs and any other government agency that may be involved in the importation of goods in the United States. *****

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Monday, March 2, 2026 3:37 PM
    To: Aida D <adiaz@arizonacustomsbrokers.com>
    Cc: Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: Re: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

     

    Hi Aida,

     

    Sorry for the late reply. So, it's basically wall panels where the core frame is aluminum and then the panels themselves are either glass or another material. Based on your quote we would be looking at $25k for the products and then approx. $20k in transport and duty based on your quote?

    Thanks

    Chris

     

    On Tue, Feb 24, 2026 at 12:17PM Aida D <adiaz@arizonacustomsbrokers.com> wrote:

    Hello Christopher,

     

    I did not get an answer from you on the aluminum brake down, so my estimate is assuming this products are made out of 100 % steel.

     

    The quote is as follow;

     

    001 DUTY SUBJECT TO LIQUIDATION/CUSTOMS FEES     20180.83 ³

    003 CUSTOMS ENTRY SERVICE                          125.00 ³

    048 IMPORTER SECURITY FILING FEE                    35.00 ³

    068 ISF BOND                                        35.00 ³

    006 BONDS TO CUSTOMS, SERVICE & PREMIUM'INS'       138.00 ³

    ===================== Billing Totals =====================³

    005                                             20,513.83 ³

     

    This estimate is based on todays rates which are ALWAYS subject to change.

     

    Let me know if you have any questions.

     

    Thanks

     

    Aida Diaz

    Arizona Customs Brokers

    2153 E. Jones Ave.

    Phoenix, Az. 85040

    Phone 602-273-0912

    Fax 602-273-1842

     

     

     

    ***** Information given by Arizona Customs Brokers is an advisory opinion only. All final decisions as to tariff, duties and requirements lie with U.S. Customs and any other government agency that may be involved in the importation of goods in the United States. *****

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Monday, February 23, 2026 10:58 AM
    To: Aida D <adiaz@arizonacustomsbrokers.com>
    Cc: Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: Re: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

     

    Aida,

     

    Tomorrow works for me.

     

    Thanks,

    Chris

     

    On Mon, Feb 23, 2026 at 10:57AM Aida D <adiaz@arizonacustomsbrokers.com> wrote:

    Christopher,

     

    This administration is making changes on the tariffs, the IEPPA tariffs are supposed to go away tonight but new ones are coming in and won’t know the percentages until tomorrow.

     

    I can give you the estimate on the total duties due with the current tariffs or can wait until tomorrow to get all the new percentages and better estimate.

     

    Let me know how you want me to proceed.

     

    Thanks

     

     

    Aida Diaz

    Arizona Customs Brokers

    2153 E. Jones Ave.

    Phoenix, Az. 85040

    Phone 602-273-0912

    Fax 602-273-1842

     

     

     

    ***** Information given by Arizona Customs Brokers is an advisory opinion only. All final decisions as to tariff, duties and requirements lie with U.S. Customs and any other government agency that may be involved in the importation of goods in the United States. *****

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Monday, February 23, 2026 10:32 AM
    To: Aida D <adiaz@arizonacustomsbrokers.com>
    Cc: Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: Re: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

     

    Hi Aida,

     

    Payment processed.

    Thanks

    Chris

     

    On Mon, Feb 23, 2026 at 10:27AM Aida D <adiaz@arizonacustomsbrokers.com> wrote:


    Hello Lorena,

    Here you go.

    Thanks

    Aida Diaz
    Arizona Customs Brokers
    2153 E. Jones Ave.
    Phoenix, Az. 85040
    Phone 602-273-0912
    Fax 602-273-1842



    ***** Information given by Arizona Customs Brokers is an advisory opinion only. All final decisions as to tariff, duties and requirements lie with U.S. Customs and any other government agency that may be involved in the importation of goods in the United States. *****

    -----Original Message-----
    From: Lorena Carrillo <lcarrillo@turnpack.com>
    Sent: Friday, February 20, 2026 9:00 PM
    To: Aida D <adiaz@arizonacustomsbrokers.com>; 'Christopher Berger' <cberger@turnpack.com>
    Subject: RE: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

    Please send ACH information

    Thank you for your time,
    Lorena Carrillo


    -----Original Message-----
    From: Aida D <adiaz@arizonacustomsbrokers.com>
    Sent: Tuesday, February 17, 2026 11:47 AM
    To: Christopher Berger <cberger@turnpack.com>; Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: FW: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990

    Hello,

    Attached is my invoice for your records, once we receive your payment, we can start working on your quote.

    Please note, we accept, cash, check, credit card payments (there is a 4 % processing fee on cc payments) or ach payments.

    Let me know how you want to proceed.

    Thank you


    Aida Diaz
    Arizona Customs Brokers
    2153 E. Jones Ave.
    Phoenix, Az. 85040
    Phone 602-273-0912
    Fax 602-273-1842



    ***** Information given by Arizona Customs Brokers is an advisory opinion only. All final decisions as to tariff, duties and requirements lie with U.S. Customs and any other government agency that may be involved in the importation of goods in the United States. *****

    -----Original Message-----
    From: adiaz@arizonacustomsbrokers.com <adiaz@arizonacustomsbrokers.com>
    Sent: Tuesday, February 17, 2026 11:45 AM
    To: Aida D <adiaz@arizonacustomsbrokers.com>
    Subject: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990



    AIDA DIAZ
    Acb Import Services, Inc
    DBA Arizona Customs Brokers
    Phoenix, AZ 85036 
    602-273-0912










     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

    Image removed by sender.

     


    by AIDA DIAZ - 02:22 - 4 Mar 2026
  • Re: FLODRAULIC GROUP, INC. - Invoice# 6850962

    Hi Lorena,

    I understand, moving forward we have set your account up for direct shipments to avoid this going ahead.

    For the remaining three electric actuators, how would you like them received? 


    Best Regards,

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com



    From: Lorena <info@turnpack.com>
    Sent: Tuesday, March 3, 2026 6:01 PM
    To: Tony Haynes <thaynes@flodraulicgroup.com>
    Cc: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: RE: FLODRAULIC GROUP, INC. - Invoice# 6850962
     

    I don’t feel it was done intentional but if I knew we were being charged the way we are I would have written the PO differently.  I may have overlooked it but I did not see where it says we are responsible for your freight-in costs. If you’re delivering the parts then its all the same to me I just don’t want to pay for shipping to you then to us just down the street.  Especially if you are shipping in items for other customers and we are being billed the freight. There is no quick and accurate way to allocate that.

     

    As long as this is resolved going forward and we are all on the same page, that is great.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Tony Haynes <thaynes@flodraulicgroup.com>
    Sent: Tuesday, March 3, 2026 3:06 PM
    To: Lorena <info@turnpack.com>
    Cc: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: Re: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Absolutely, anything after this order will be directly shipped to you. I just wanted to make sure you knew that we were not trying to double charge you freight or upcharge the freight.

     

    I agree, shipping it directly will be quicker and cost effective.

     

     

     

    Best Regards,

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     


    From: Lorena <info@turnpack.com>
    Sent: Tuesday, March 3, 2026 12:44 PM
    To: Tony Haynes <thaynes@flodraulicgroup.com>
    Cc: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: RE: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Understood. I’ve just typically seen here is it built into your pricing as a cost or it is dropped shipped to us so maybe I am not aware. My concern is paying for shipping twice. So shipping direct seems quicker and more cost effective.

    I would rather have us billed for the shipping. I have given out our number before and then things are shipped wrong and I have no control since I gave someone else permission.

     

    Thank you for reaching out.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Tony Haynes <thaynes@flodraulicgroup.com>
    Sent: Tuesday, March 3, 2026 12:25 PM
    To: Lorena <info@turnpack.com>
    Cc: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: Re: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Hi Lorena,

     

    I wanted to check if you have a FedEx (or other carrier) shipping account we can use for future orders. Using your account would help streamline freight handling on upcoming shipments.

    For context, SMC charges inbound freight from Japan based on item weight. Whether the product ships to our facility first or is dropped directly to you, SMC applies inbound freight charges. We do not mark up these freight costs.

    There will be freight charges associated with the remaining parts still in transit, so I wanted to ensure we’re aligned moving forward. If you can provide a shipping account, we can apply it to future shipments. Otherwise, we will continue shipping direct using the account we have on file, which will still include the inbound freight from SMC.

    Please let me know how you’d like to proceed.

     

    Best Regards,

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     

     

     

     


    From: Tony Haynes <thaynes@flodraulicgroup.com>
    Sent: Monday, March 2, 2026 3:35 PM
    To: Lorena <info@turnpack.com>
    Cc: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: Re: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Hi Lorena,

     

    I'm following up with the freight charges, unfortunately I have not gotten approval and we can't issue the credit back on that freight invoice.

     

    I understand your concern, and I agree that this should have been communicated more clearly upfront regarding shipment routing. Moving forward, we will ensure orders are drop shipped when appropriate, and that freight expectations are clearly explained I can also provide estimated freight costs in advance based on item weight to ensure full visibility.

    We value the opportunity to support you and are committed to improving communication moving forward.

     

    Best Regards,

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     

     

     

     


    From: Tony Haynes <thaynes@flodraulicgroup.com>
    Sent: Monday, March 2, 2026 2:28 PM
    To: Lorena <info@turnpack.com>
    Cc: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: Re: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Hi Lorena,

     

    We will have everything dropshipped in the future.

     

    I'm going to work to get this credited back.

     

     

    Best Regards,

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     

     

     

     


    From: Lorena <info@turnpack.com>
    Sent: Monday, March 2, 2026 2:00 PM
    To: Daniel Mayne <dmayne@flodraulicgroup.com>
    Cc: Tony Haynes <thaynes@flodraulicgroup.com>
    Subject: RE: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Then if we are paying your receiving costs this should have been drop shipped to us instead of having us pay a courier / freight to us.   This also should have been made aware to us and included in the quote. So we were aware we are paying shipping to you and then to us. I understand paying shipping to us but paying for your shipping cost should have been included in the quote.

    Since we were not made aware this needs to be credited back.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Daniel Mayne <dmayne@flodraulicgroup.com>
    Sent: Thursday, February 26, 2026 1:41 PM
    To: Info at Turnpack <info@turnpack.com>
    Cc: Tony Haynes <thaynes@flodraulicgroup.com>
    Subject: Fw: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Good afternoon Lorena,

     

    This freight charge is for the inbound freight on the SMC components we had to ship in from them. That was their charge to ship to us in Gilbert. Please let me know if you have any other questions about.

     

     

     

     

    DANIEL MAYNE

    Customer Service Representative

    FLODRAULIC

    Office 480.921.5440

    Direct 480.921.5449

    Fax 480.921.3272

    dmayne@flodraulicgroup.com

    1150 N. FIESTA BLVD, GILBERT AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     

    If you need to place an order, obtain a quote, or follow up on an existing order, please send all emails to: azorders@flodraulicgroup.com.                         

     

     


    From: A R <AR@flodraulicgroup.com>
    Sent: Thursday, February 26, 2026 10:49 AM
    To: Daniel Mayne <
    dmayne@flodraulicgroup.com>
    Subject: FW: FLODRAULIC GROUP, INC. - Invoice# 6850962

     

    Hello Daniel,
    The customer needs to be assisted with question below.
    Thanks,




     
    ACCOUNTS RECEIVABLE
    FLODRAULIC
    Direct 317.890.3770
    Fax 317.890.3701
    AR@flodraulicgroup.com
    3539 N 700 W, Greenfield, IN 46140
    PC
    www.flodraulic.com



     



    -----Original Message-----
    From: Lorena <info@turnpack.com>
    Sent: Thursday, February 26, 2026 12:44 PM
    To: A R <AR@flodraulicgroup.com>
    Subject: RE: FLODRAULIC GROUP, INC. - Invoice# 6850962

    Why is there a $200 freight charge if we picked up?

    Thank you for your time,
    Lorena Carrillo

    -----Original Message-----
    From: ACCOUNTS RECEIVABLE <AR@flodraulicgroup.com>
    Sent: Thursday, February 26, 2026 6:23 AM
    To: AP@TURNPACK.COM
    Cc: AR@flodraulicgroup.com
    Subject: FLODRAULIC GROUP, INC. - Invoice# 6850962

    TURNKEY PACKAGING SOLUTIONS LLC


    See attached file(s).




    ACCOUNTS RECEIVABLE
    FLODRAULIC GROUP, INC.
    AR@flodraulicgroup.com


    by Tony Haynes - 01:52 - 4 Mar 2026
  • DOPS-8852 MSCDirect.com Feedback - Access to PDF Invoices
    —-—-—-—
    Reply all above this line.
    Do not change the subject line of this email, or remove the mailing list: DigitalOperations@mscdirectjira.atlassian.net

    Ticket Number: DOPS-8852 - MSCDirect.com Feedback - Access to PDF Invoices

    Hello Christopher,

    Thank you for your business and for this feedback.  We apologize for any inconvenience this may have caused.

    You wrote: “when i select the invoice and select download invoice it just downloads a pdf that list the invoice and amount due. NOT the actual invoice. if i select download paid invoices, then i can actually get a download of the invoice ONLY after it is paid. this is backwards.”

    Having access to the proper invoice documents for your transactions with MSC is important. Invoices in PDF format are currently being emailed separately to info@turnpack.com when products are confirmed as shipped and invoiced. Please check your email application as needed to access these emails. Another solution is to subscribe (opt-in) to accept a monthly report of open invoices as a function of your statement cycle. That email will list all open invoices with a 1-clock access to the PDF for each invoice listed.

    To address these solutions, please contact MSC Customer Care at 800-753-7970

    Digital Customer Care hours of operation:
    Monday through Friday (7 am - 10 pm ET)

    Thank you for choosing MSC!

    Mark Dobroski
    Digital Operations - Analyst

    Digital Operations Support MSC Industrial Supply Co. 525 Harbour Place Drive Davidson, NC 28036

    This is shared with Jeremy Rampe and info@turnpack.com. To add someone else to the watch list of this ticket, please CC them.

    Turn off this request's notifications

    Powered by Jira Service Management

    Sent on March 4, 2026 1:26:39 PM EST

    by "MSCDirect.com Digital Operations" <DigitalOperations@mscdirectjira.atlassian.net> - 01:27 - 4 Mar 2026
  • Re: Turnpack, LLC Order (Ref PO26081610)

    Please see the attached order confirmation.


    We ask that you review this document and inform us of any errors.


    PLEASE NOTE, ORDER MAY BE SHORT SHIPPED DUE TO LACK OF SET UP PIECES SENT.


    Thank You,


    Arch Cutting Tools – Maine

    5 Industrial Way

    Cornish, ME  04020

    207-625-4000

    ARCH Maine ‑ Sales
    Sales Department
    ARCH Cutting Tools ‑ Maine
    Telephone:
    (207) 625-4000
     
     
     
    Please note that our email addresses have changed from @archgp.com to @archct.com. 


    From: ARCH Maine - Sales <sales-maine@archct.com>
    Sent: Thursday, February 26, 2026 8:50 AM
    To: Lorena <info@turnpack.com>
    Subject: Fw: Turnpack, LLC Order (Ref PO26081610)
     

    Hello,

     

     

    You are being sent this email as acknowledgement that we have received PO PO26081610

     

    You will be receiving an additional confirmation email once your order has been processed.

     

    Please note:

    This PO is subject to change until confirmed.



    Thank You,


    Arch Cutting Tools – Maine

    5 Industrial Way

    Cornish, ME  04020

    207-625-4000

    ARCH Maine ‑ Sales
    Sales Department
    ARCH Cutting Tools ‑ Maine
    Telephone:
    (207) 625-4000
     
     
     
    Please note that our email addresses have changed from @archgp.com to @archct.com. 


    From: Andy McNeil <Andy.McNeil@archct.com>
    Sent: Thursday, February 26, 2026 7:32 AM
    To: ARCH Maine - Sales <sales-maine@archct.com>
    Subject: FW: Turnpack, LLC Order (Ref PO26081610)
     

     

     

    Andy McNeil
    Inside Sales Manager
    ARCH Cutting Tools ‑ Maine
    Telephone:
    (207) 625-4000
     
     
     
    Please note that our email addresses have changed from @archgp.com to @archct.com. 

    From: Lorena Carrillo <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 4:55 PM
    To: Andy McNeil <andy.mcneil@archgp.com>
    Subject: Turnpack, LLC Order (Ref PO26081610)

     

    Dear Andy McNeil (ARCH Cutting Tools Corp. ) Please find attached purchase order PO26081610 amounting in $ 1,192. 50 from Turnpack, LLC as well as the resale certificate, for your review [. . . ] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Dear Andy McNeil (ARCH Cutting Tools Corp.) Please find attached purchase order PO26081610 amounting in $ 1,192.50 from Turnpack, LLC as well as the resale certificate, for your review [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Dear Andy McNeil (ARCH Cutting Tools Corp.) Please find attached purchase order PO26081610 amounting in $ 1,192.50 from Turnpack, LLC as well as the resale certificate, for your review [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Turnpack, LLC


    Confirm

      

    PO26081610
    $ 1,192.50 due 2/25/26


    Dear Andy McNeil (ARCH Cutting Tools Corp.)

    Please find attached purchase order PO26081610 amounting in $ 1,192.50 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 03/17/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo


    by ARCH Maine - Sales - 01:26 - 4 Mar 2026
  • Your Package Was Delivered

    UPS

    Hi LorenaCarrillo,
    Your package was delivered.
    From MSC INDUSTRIAL SUPPLY
    Delivered
    Wednesday 03/04/2026
    11:07 AM
    Ship To
    22425 S SCOTLAND CT
    STE 104
    QUEEN CREEK, AZ 851421056
    US
    UPS Next Day Air®
    1ZE2W1200156766099
    Reference Number: 2303501
    ©2026 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
    Please do not reply to this email.
    Manage Delivery Alerts | Privacy Notice | Technology Agreement

    by "UPS" <mcinfo@ups.com> - 01:16 - 4 Mar 2026
  • Your UPS Package was delivered

    UPS

    Hi Christopher,
    Your package was delivered.
    From MSC INDUSTRIAL SUPPLY
    Delivered
    Wednesday 03/04/2026
    11:07 AM
    UPS Next Day Air
    1ZE2W1200156766099

    Get More Control with UPS My Choice Premium

    For only $19.99 a year, UPS My Choice® Premium members get unlimited delivery changes.

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    ©2026 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
    Please do not reply to this email.
    Manage Delivery Alerts | Privacy Notice | Service Terms

    by "UPS" <mcinfo@ups.com> - 01:16 - 4 Mar 2026
  • Your package has arrived!
     
    Order #: 255780372 | Order date: Mar 2, 2026 | Packing Slip: 2303501
    checkmark Your package has arrived
    Hi CHRISTOPHER, Thanks again for shopping with us!
    Your package has been delivered to:
    22425 S SCOTLAND CT, QUEEN CREEK, AZ 85142-1056
    In This Package

    1/4X1/4X3/4X2-1/2 ZIR 3FL CARB HP 40D CC SEM
    Quantity: 1
    MSC#: 82976580
    1/8X1/8X1/2X1-1/2" HERTEL 4FL CBD TIN BN SEM
    Quantity: 2
    MSC#: 74610577
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    How satisfied are you with your recent order and delivery experience?

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    If you have any questions or concern, please contact our General Customer Service toll free at 1-800-645-7270.
    General customer service is available Monday through Friday (7am -11pm ET) or Saturday (8am-5pm ET).

    You can also visit Customer Support on the web, or email us at customercare@mscdirect.com.
    To search, order or learn more about MSC, log on mscdirect.com.
     
    © 2023 MSC Industrial


    by "MSC Industrial Supply" <email@nav.mscdirect.com> - 01:12 - 4 Mar 2026
  • Quote 3362060 from COAST ALUMINUM, INC

    The following email has an Adobe Acrobat attachment. The text of this message is also contained below.

    If you do not already have the reader you may get it here

    
    
    
                                                                     3362060
                                                                     03/04/26
                                                                       1
              4455 WEST MAGNOLIA
              PHOENIX, AZ 85043
              U.S.A.
              602 278-5052
              FAX: 602 278-5056
    
              TURNKEY PACKAGING SOLUTIONS,L.       TURNKEY PACKAGING SOLUTIONS,L.
              DBA: TURNPACK LLC                    DBA: TURNPACK LLC
              22425 S SCOTLAND CT SUITE 104        22425 S SCOTLAND CT SUITE 104
              QUEEN CREEK, AZ 85142                QUEEN CREEK, AZ 85142
              506844                               480 331-1878
    
     03/04/26                                                              575
    
     531 Lori Miranda             lorena carrillo              599 NET 30        500
    
    
    
                              quote for 26-00023
    
       1  100     26 38212B61                                         EA     2.5000
                     .375 X 2.500 BAR 6061-T6511 2.5"                        250.00
    
                              IN STOCK
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
                      DUE TO THE CURRENT VOLATILITY IN METAL COSTS,
                      THIS QUOTE IS SUBJECT TO CHANGE AFTER 24 HOURS.
                      A $10 SURCHARGE APPLIES TO EACH PURCHASE ORDER
    
    
                                                                             250.00
                                                                               0.00
                                                                               0.00
     03/04/26  10:09AM                                                       250.00
    

    by Lori - 01:12 - 4 Mar 2026
  • RE: Midas Repair Parts

    Hi Lorena,

     

    Following up on this. Are you still on track to ship in the next 2 weeks?

     

    Best Regards,

     

    Mark Burr

    Supply Chain Manager

    Power Device Corporation

    Direct: (631) 502-7596 | x 7595

    www.powerdevicecorp.com  linkedin  twitter

    PDC-Logo-Footer


    Please note my email address has changed.  My new email address is mark.burr@powerdevicecorp.com, however I will continue to receive emails at burrm@ddc-web.com


     

    From: Burr, Mark
    Sent: Friday, February 20, 2026 11:01 AM
    To: Lorena <info@turnpack.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Hi Lorena,

     

    Please upgrade the shipping to overnight.

     

    Best Regards,

     

    Mark Burr

    Supply Chain Manager

    Power Device Corporation

    Direct: (631) 502-7596 | x 7595

    www.powerdevicecorp.com  linkedin  twitter

    PDC-Logo-Footer


    Please note my email address has changed.  My new email address is mark.burr@powerdevicecorp.com, however I will continue to receive emails at burrm@ddc-web.com


     

    From: Lorena <info@turnpack.com>
    Sent: Thursday, February 19, 2026 8:04 PM
    To: Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

         !! Caution: External Sender !!  Do not click links or open attachments unless you verify the sender.     


    I sincerely thank you for your patience. Due to some unforseen circumstances with material shortages we are now at an estimated ship date of mid-march.

    Of course if we have any ability to decrease this time we will do so and ship right away.  These parts will ship from Woburn, MA, please confirm if you still prefer ground shipping.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>
    Sent: Friday, February 6, 2026 8:51 AM
    To: Gull, James <James.Gull@powerdevicecorp.com>; Lorena <info@turnpack.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Hello Lorena,

     

    Any updates on this PO?

     

    Thanks,

    Shubham Mahadevan

     

    From: Gull, James <James.Gull@powerdevicecorp.com>
    Sent: Tuesday, January 27, 2026 8:28 AM
    To: Lorena <info@turnpack.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    What would a partial shipment include?

     

    From: Lorena <info@turnpack.com>
    Sent: Monday, January 26, 2026 10:32 AM
    To: Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

         !! Caution: External Sender !!  Do not click links or open attachments unless you verify the sender.     


    We are having a production meeting later today and can update you at that time.  are you open to a partial shipment?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Burr, Mark <Mark.Burr@powerdevicecorp.com>
    Sent: Tuesday, January 20, 2026 11:09 AM
    To: Lorena <info@turnpack.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Hi Lorena,

     

    Can you please provide an update on this PO.

     

    Best Regards,

     

    Mark Burr

    Supply Chain Manager

    Power Device Corporation

    Direct: (631) 502-7596 | x 7595

    www.powerdevicecorp.com  linkedin  twitter

    PDC-Logo-Footer


    Please note my email address has changed.  My new email address is mark.burr@powerdevicecorp.com, however I will continue to receive emails at burrm@ddc-web.com


     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, December 3, 2025 1:26 PM
    To: Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

         !! Caution: External Sender !!  Do not click links or open attachments unless you verify the sender.     


    Yes of course.

     

    From: Burr, Mark <Mark.Burr@powerdevicecorp.com>
    Sent: Wednesday, December 3, 2025 11:16 AM
    To: Lorena <info@turnpack.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Hi Lorena,

     

    Thank you for bringing that up. Can you please use Fedex Standard Overnight?

     

    Best Regards,

     

    Mark Burr

    Buyer/Planner Sr.

    Power Device Corporation

    Direct: (631) 502-7596 | x 7595

    www.powerdevicecorp.com  linkedin  twitter

    PDC-Logo-Footer


    Please note my email address has changed.  My new email address is mark.burr@powerdevicecorp.com, however I will continue to receive emails at burrm@ddc-web.com


     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, December 3, 2025 1:13 PM
    To: Olweck, Robert <robert.olweck@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

         !! Caution: External Sender !!  Do not click links or open attachments unless you verify the sender.     


    I will provide updates as soon as they are available to keep you informed of our progress.

    I understand that the shipping option requested is FedEx Ground. Would you prefer FedEx 2Day instead?

     

     

    Lorena Carrillo

    Office Manager

    Office: 480-331-1878
    Line: 781-938-0069

    22425 S Scotland Ct, Suite104, Queen Creek, AZ 85142

    lcarrillo@turnpack.com | www.turnpack.com
    https://www.turnpack.com/midas-rework/delidder

     

     

     

    From: Olweck, Robert <robert.olweck@powerdevicecorp.com>
    Sent: Wednesday, December 3, 2025 7:58 AM
    To: Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    That’s just disappointing.  It affects our ability to make shipments.  James, have we made any progress on the separate task of purchasing a new system?

     

    From: Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>
    Sent: Wednesday, December 3, 2025 9:42 AM
    To: Weeks, Donald <WEEKS@ddc-web.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Hello,

     

    PO was not placed at the time. Now it is placed and expected lead time is approximately 3-4 weeks as per quote.

     

    Thanks,

    Shubham

     

    From: Weeks, Donald <WEEKS@ddc-web.com>
    Sent: Tuesday, December 2, 2025 1:05 PM
    To: Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Florival, Maleek <Maleek.Florival@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Good Afternoon,

     

    Do you have an update on this part required for the Midas?

     

    Don

     

    From: Weeks, Donald
    Sent: Monday, October 27, 2025 10:02 AM
    To: Burr, Mark <Mark.Burr@powerdevicecorp.com>; Olweck, Robert <robert.olweck@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>; notifications@turnpack.com; Kline,Ronald <kline@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Hi Mark,

     

    I believe I have you on CC with them now. notificationa@turnpack.com

     

    Don

     

    From: Burr, Mark <Mark.Burr@powerdevicecorp.com>
    Sent: Monday, October 27, 2025 10:00 AM
    To: Olweck, Robert <robert.olweck@powerdevicecorp.com>; Weeks, Donald <WEEKS@ddc-web.com>; Gull, James <James.Gull@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    Don,

     

    It appears as though this is a vendor we have not worked with before. Do you have an email contact so that I can send them our new vendor paperwork.

     

    Best Regards,

     

    Mark Burr

    Buyer/Planner Sr.

    Power Device Corporation

    Direct: (631) 502-7596 | x 7595

    www.powerdevicecorp.com  linkedin  twitter

    PDC-Logo-Footer


    Please note my email address has changed.  My new email address is mark.burr@powerdevicecorp.com, however I will continue to receive emails at burrm@ddc-web.com


     

    From: Olweck, Robert <robert.olweck@powerdevicecorp.com>
    Sent: Monday, October 27, 2025 9:04 AM
    To: Weeks, Donald <WEEKS@ddc-web.com>; Gull, James <James.Gull@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>
    Subject: RE: Midas Repair Parts

     

    approved

     

    From: Weeks, Donald <WEEKS@ddc-web.com>
    Sent: Monday, October 27, 2025 7:02 AM
    To: Olweck, Robert <robert.olweck@powerdevicecorp.com>; Gull, James <James.Gull@powerdevicecorp.com>; Mahadevan, Shubham <Shubham.Mahadevan@powerdevicecorp.com>; Burr, Mark <Mark.Burr@powerdevicecorp.com>
    Cc: Blewett, Tim <blewett@ddc-web.com>
    Subject: Midas Repair Parts

     

    Good Morning Robert,

     

    These parts are required to repair the Midas Machine in Hybrid.

     


    Don

     

    Donald M. Weeks

    Facilities Manager

    Data Device Corporation

    105 Wilbur Place, Bohemia, NY 11716

    Direct: (631) 354-9545 

    weeks@ddc-web.com      

     

    Notice: This e-mail and any files transmitted with it may contain Data Device Corporation's and its subsidiaries privileged and proprietary information. It is intended solely for the use of the individual or entity to whom it is addressed. If you are not the named recipient of this transmission, any disclosure, copying, distribution or reliance on the contents of this message is prohibited. If you received this e-mail in error, please destroy it and any attached files and notify me immediately.

    Click Here to view our privacy statement.


    by Mark Burr - 01:11 - 4 Mar 2026
  • Your shipment was delivered 889084130325

    FedEx

    We've included the delivery details for you

                                  

    FedEx FedEx
    Your shipment was delivered.
    Delivery Date

    Wed, 03/04/2026

    12:07pm

    Delivered to
    5 INDUSTRIAL WAY, Cornish, ME 04020
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    shipping PO26081610 50, SB-8
    Tracking details
    Tracking ID
    889084130325
    From
    christopher berger
    22425 S SCOTLAND CT
    Suite 104
    QUEEN CREEK, AZ, US
    85142
    To
    Arch Cutting Tools
    5 INDUSTRIAL WAY
    CORNISH, ME, US
    04020
    Ship date
    Thu 2/26/2026 12:00 AM
    Number of pieces
    1
    Total shipment weight
    5.00 LB
    Service
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    Purchase order number
    PO26081610
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    by "FedEx Tracking" <TrackingUpdates@fedex.com> - 12:16 - 4 Mar 2026
  • RE: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

    Hello,

     

    I checked the PR submitted on the actual purchase was split in two. Secon PO for the instrument fixturing is: 4410332519 

     

    Thank you,

     

    Paulina Diaz

     

    From: Paulina Diaz
    Sent: Monday, March 2, 2026 2:11 PM
    To: 'Lorena' <info@turnpack.com>
    Cc: Adbeel Rivas <Adbeel.Rivas@intusurg.com>
    Subject: RE: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

     

    Hello,

     

    Yes, this is the quote that was given.

     

    There is a component that are missing I just noticed.

     

    Will submit the PR right now.

     

    Paulina Diaz

     

    From: Lorena <info@turnpack.com>
    Sent: Monday, March 2, 2026 12:46 PM
    To: Paulina Diaz <paulina.diaz@intusurg.com>
    Subject: [EXTERNAL] FW: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

     

    Caution: External Sender

     

    Do you have a quote for this order?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Intuitive <do_not_reply@intuitive.coupahost.com>
    Sent: Monday, March 2, 2026 8:24 AM
    To: info@turnpack.com
    Subject: Intuitive Surgical Operations, Inc. Purchase Order #4410332520

     

     

     

    Powered by

    Coupa

     

     

     

    Coupa

     

    Intuitive Surgical Operations, Inc. Purchase Order #4410332520

     

     

    Order Summary

    Date

    03/02/26

     

    PO Total

    10,360.78 USD

     

    Payment Terms

    NT45

     

    Contact

    Paulina Diaz
    PAULINA.DIAZ@INTUSURG.COM

     

     

     

    Manage Order

    Create Invoice

     

    Orders details below

     

     

    acknowledge_email_icon

    Acknowledge PO

     

    tracking_email_icon

    Add Shipment Tracking

     

    comment_email_icon

    Add Comment

     

     

     

     

     

    Never Miss an Order with Coupa

     

     

     

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    Turnkey Packaging Solutions LLC

    3400 N Arizona Ave, Suite 110

    Chandler, Arizona 85225

    Attn: Christopher Berger

    PO NUMBER

    4410332520 

    DATE

    03/02/26 

    PAYMENT TERMS

    NT45 

    SHIPPING TERMS

     

    CURRENCY

    USD 

    CONTRACT

     

    CONTACT

    Paulina Diaz

     

    PAULINA.DIAZ@INTUSURG.COM

     

    Ship To

    Intuitive Surgical Operations, Inc.

    RL Jones Customhouse Broker

    1778 Zinetta Rd, Suite A

    Calexico, CA 92231

    Attn: Intuitive/ Force Feedback / Paulina Diaz

    Bill To

    Intuitive Surgical Operations, Inc.

    1020 Kifer Rd

    Sunnyvale, CA 94086

    Note: End User: President Venustiano
    Carranza Road #1745 Colonia Calles
    21226 Mexicali BC
    Mexico
    Location Code: B88-1 Attention to: Alejandro Aguila
    Non-Taxable For Export

     

    Line

    Description

    Need By Date

    Qty

    Unit

    Price

    Total

    1

    [PN25091637] Intuitive Instrument Fixture

    PN25091637

    03/31/26

    1

    Each

    3,560.7750

    3,560.78

    2

    [PN25091638] Intuitive PCB Fixture

    PN25091638

    03/31/26

    2

    Each

    3,400.00

    6,800.00

     

    10,360.78 USD

    Invoice Instructions: We encourage you to enroll to the Coupa Supplier Portal (CSP) to easily manage invoice submission and payment status. If you are not enrolled in the CSP, please submit your invoices to invoices@intuitive.coupahost.com. For AP Questions & Comments, please contact: AP@intusurg.com

     

     INTUITIVE SURGICAL PURCHASE ORDER TERMS

     This Purchase Order (“Order”) is an offer by the buyer, Intuitive Surgical, Inc., Intuitive Surgical Sàrl, Intuitive Surgical Operations, Inc. or one of their affiliates listed above (the entity making this offer being the "Purchaser"; the others being third party beneficiaries) to purchase goods and/or services from the seller listed above ("Supplier").  This transaction will be governed strictly on the terms and conditions stated herein (“Terms”), and all other terms and conditions, including those of any Supplier proposal, order form, statement of work or purchase order, are hereby excluded. Notwithstanding anything herein to the contrary, if a separate agreement (“Master Agreement”) has been executed between Purchaser and Supplier, the terms of such Master Agreement shall prevail over these Terms, however the Intuitive Supplier Code of Conduct (sec. 11 below) shall be applicable regardless of the existence of a Master Agreement.

    1. ACCEPTANCE OF THIS ORDER. Performance by Supplier under this Order, including performance of services or purchase of any materials, etc. will be treated as legal acceptance by Supplier of both this Order and the terms and conditions contained herein. Such acceptance will apply regardless of whether this Order has itself been executed by Supplier.  If Supplier does not accept this Order, Supplier must communicate its rejection in writing within three (3) business days of Order receipt or the Order will be deemed accepted. Purchaser may, at its option, cancel this Order without notice.

    2. TITLE. Unless otherwise set forth in a Master Agreement or stated herein by Purchaser, goods will be shipped FCA Purchaser's dock. In any event, risk of loss remains with Supplier until title passes to Purchaser. Passage of title under this provision does not limit Purchaser's full right of inspection or constitute final acceptance. If goods are returned by Purchaser to Supplier due to non-compliance with this Order, then title will pass to Supplier on delivery of all or the applicable part of the goods thereof being transferred to a carrier for return to Supplier.

    3. PACKAGING. All goods covered by this Order will be suitably packaged or otherwise prepared for shipment so as to secure the lowest transportation rates and to meet the carrier's requirements. No charges will be allowed for packaging or crating unless stated in this Order. Each container must be clearly marked to show quantity, contents, Supplier's name, and the number of this Order number. In addition, each container must be marked with the release Order number when requested by Purchaser.

    4. CHANGES. If the goods or services covered by this Order have changed between the issuance of this Order to Supplier and the last time such goods and services were purchased by Purchaser, or if the goods and services covered by this Order change or vary during the performance of this Order, Supplier agrees to notify Purchaser of any material changes or variations in the goods or services. Unless Supplier notifies Purchaser in writing, Supplier warrants that each good and service provided to Purchaser is identical in all material aspects.

    5. PRICE: The pricing on the Order reflects the pricing agreed by Supplier and Purchaser, and may not, without the prior written consent of Purchaser, exceed the last quotation received by Purchaser from Supplier. If Supplier does not reject the Order as set forth in Section 1 above, then delivery to Purchaser of goods and services set forth on the Order will be deemed acceptance of all such pricing.

    6. RIGHT OF REJECTION. Purchaser reserves the right to return to Supplier, at Supplier's expense, goods delivered or services performed hereunder that do not meet the terms of a Master Agreement, if any, or this Order. Purchaser may accept the portion of the goods or services delivered hereunder that conform and return/reject the balance to Supplier at Supplier's expense. In such event, Purchaser will pay only the proportionate amount of the total price stated herein that corresponds to the portion accepted regardless of whether such lesser quantity is ordinarily sold at higher price.  Supplier shall promptly refund any prepaid fees to Purchaser for any nonconforming goods or services that were rejected by Purchaser, but any such refund shall in no case be later than net 30 days from receipt of notice of rejection.

    7. DELIVERY. Time is of the essence for this Order, and Purchaser may reject goods and services not delivered or furnished on the dates or the manner herein specified.  In addition, if any portion of Supplier’s provision of goods and/or services requires Supplier to be on Purchaser’s property, Supplier will comply with Purchaser’s rules and procedures and take all necessary precautions to prevent any injury to persons or damage to any property.

    8. CONTINGENCIES. If Purchaser fails to take one or more shipments or receive services hereunder because of fire, explosions, earthquake, war, flood, accident, interruption or delay in transportation, labor trouble, pandemic, epidemic, or any other circumstances of like or different character beyond Purchaser's reasonable control, or partial or complete suspension of operations, then, upon notice to Supplier, the total quantity of goods and/or services covered by this Order may be reduced by the extent of the omitted shipment(s) or the specified delivery period extended by a time equal to that during which shipment shall be so omitted.

    9. CANCELLATION, INSOLVENCY. Unless otherwise set forth in a Master Agreement, Purchaser may cancel services or goods under this Order, in whole or in part, at any time on written notice. Cancellation will be without prejudice to any claims which one party may have against the other for services performed or materials/goods supplied up to the date of cancellation.  Should Supplier itself or any of its affiliated companies file for bankruptcy, or if  then Purchaser may terminate all or any part of this Order without penalty or required notice.

    10. INTELLECTUAL PROPERTY. Unless otherwise agreed in a Master Agreement, in the case of customized or bespoke software created and developed by Supplier on a works-for-hire basis for Purchaser, Purchaser owns and retains all right, title, and interest in and to any patent, copyright, trade secret and/or trademark rights in all Supplier’s work product, any intellectual property (including but not limited to right of priority) or technology that is conceived, created, or reduced to practice by either party jointly or separately in the course of the performance of this Order whether or not based on Purchaser Designs or Purchaser Items as defined in these Terms, and Supplier assigns any and all rights to such intellectual property or technology to Purchaser. For the avoidance of doubt, in the case of Suppliers that provide commercial off-the-shelf (“COTS”) goods or software as a service (SaaS) cloud based solutions, the intellectual property remains with Supplier or its suppliers and does not transfer to Purchaser.

         10.1 In the case of COTS goods or software license grant purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier hereby grants Purchaser a worldwide, non-exclusive, irrevocable, perpetual, non-transferable and non-sublicensable, right and license to use such COTS goods or software on a royalty-free, fully paid-up and irrevocable basis during any then-current prepaid subscription term.

         10.2 In the case of SaaS solution use and access purchases, and subject to the terms and conditions of a Master Agreement between the parties, if any, or alternatively this Order and its Terms, Supplier grants Purchaser a non-exclusive, non-transferable, limited license (without the right to sublease or sublicense) to access and use the subject cloud-based subscription software, the subscription services, as well as, any related confidential information and documentation, during the subscription term, in an operating environment hosted by Supplier, for Purchaser’s own internal use.

         10.3 In the case of Consulting Agreements of any kind, Supplier agrees that any and all Intellectual Property (as defined above) conceived, written, created or first reduced to practice in the performance of work under this Order shall be the sole and exclusive property of Purchaser and hereby assigns to Purchaser all its right, title and interest in and to any and all Intellectual Property.  Supplier further agrees that except for its rights in background technology, Purchaser is and shall be vested with all rights, title and interests including.  Supplier shall execute all papers, including patent applications, invention assignments and copyright assignments, and otherwise shall assist Intuitive as reasonably required to perfect in Purchaser the rights, title and other interests in Supplier's work product expressly granted to Purchaser under this Order.   

    11. LAWS AND REGULATIONS. Supplier represents and warrants that all goods and services delivered pursuant to this Order (i) will be produced, sold, and delivered to Purchaser in compliance with all applicable laws and regulations and specifically with the then applicable Intuitive Supplier Code of Conduct which can be found under the following link: https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/supplier-code-of-conduct-1087837.pdf , and (ii) will be produced in strict compliance with the Fair Labor Standards Act, 1983, as amended, applicable child labor laws, and laws against slavery and/or human trafficking. If required, the Supplier will comply with Federal Acquisition Regulation (FAR) clause 52.219-8 "Utilization of Small Business Concerns", which is hereby incorporated by reference. Supplier and its subcontractors shall, to the extent they apply, abide by (1) the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a), which prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and require affirmative action to employ and advance in employment individuals without regard to protected veteran status or disability; (2) 29 CFR Part 471, Appendix A to Subpart A, and (3) E-Verify.

    12. NO AGENCY. This Order is solely for the purchase of goods and/or services and does not name Supplier the agent or subcontractor of Purchaser for any purpose. Supplier assumes all obligations under all "social security" legislation (e.g., unemployment insurance, old age benefits, or workers' compensation laws) of the United States or any state or other governmental authority with respect to persons employed in the performance of services and/or production of goods under this Order and will indemnify Purchaser against any liability thereof.

    13. NO EMPLOYMENT.  Neither this Order, the goods and/or services provided, nor anything related to these terms and conditions creates an employer-employee relationship between Purchaser and Supplier.  Similarly, Supplier will not, nor does it intend, to direct or exercise control over Supplier’s means or methods of performing under this Order. Nothing about this Order limits Supplier’s ability to supply goods and/or services elsewhere so long as Supplier honors its legal obligations to Supplier as articulated herein and as otherwise exist.  

    14. PURCHASER DESIGNS AND PURCHASER ITEMS. Supplier may use (i) all photographs, specifications, drawings, blueprints, or designs. or the like (together "Purchaser Designs"), or (ii) all tools, dies, molds, fixtures, photographs, proofs, printing plates, or the like (together "Purchaser Items"), that are supplied by Purchaser in confidence, or paid for by Purchaser, only for the purpose of fulfillment of this Order. No other use is authorized without Purchaser's prior written consent. Supplier will return all Purchaser Designs or Purchaser Items to Purchaser if so requested. Supplier agrees that the Purchaser Designs and Purchaser Items, and any inventions, intellectual property including trade secrets contained therein, are the property of Purchaser. Purchaser may withdraw Purchaser Items or Purchaser Designs from Supplier's premises upon demand in writing. Supplier is obligated to carefully preserve and maintain, in good operating condition, such Purchaser Designs or Purchaser Items at all times.

    15.    INVOICE, PAYMENT, AND DISCOUNTS. Supplier will provide Purchaser with timely invoices:

    ·         Delivered electronically and readable by electronic means,

    ·         On the date appearing on the invoice along with the correct Order Number,

    ·         Delivered to Purchaser at the e-mail address set forth on the face of this Order or by other agreed electronic method,

    ·         Provided to Purchaser by the person or business entity, firm, or corporation to which this Order is issued and

    ·         In accordance with the payment terms shown on the face of this Order calculated from (i) the date Purchaser receives and accepts the goods or services and (ii) Purchaser’s receipt of the invoice for same. Discount date, if applicable, will be established from the date on which Supplier has complied with all terms of this Order and delivered an invoice to Purchaser.

    16. TAXES, GOV’T AND BANK CHARGES.  The purchase price for goods or services herein is exclusive of any and all taxes and other governmental or bank charges now imposed or hereafter becoming effective upon the production, sale, shipment or use of the materials or services specified in this Order and Supplier agrees to indemnify Purchaser against, and reimburse Purchaser for, any expenditures Purchaser may be required to make on account of Supplier's failure to pay such taxes and other governmental or bank charges. Purchaser shall pay any applicable local, state, and federal taxes, however designated (excluding Supplier’s income taxes), imposed or based upon the sale, transfer of ownership, installation, license or use of the goods or services, unless Purchaser provides the Supplier with an appropriate certificate of exemption.  Supplier shall be solely responsible for any bank charges, fees or other costs of any kind incurred by Supplier in the course of completing services or providing goods under this Order, including but not limited to bank fees associated with receiving any payments from Purchaser.

    17. WARRANTIES. In addition to all warranties, expressed or implied, established by statutes or common law, or elsewhere set forth in this Order, Supplier hereby expressly represents and warrants that all goods and/or services covered by this Order will (i) conform to all specifications, drawings, samples, and any other description furnished or adopted by Purchaser and accepted by Supplier, (ii) be new not refurbished, and (iii) of good material, and free of defect in material and workmanship. Purchaser's failure to give notice to Supplier of any breach of any warranty shall not discharge Supplier's liability for any such breach. The warranties of Supplier together with its services warranties and guarantees, if any, run to Purchaser and Purchaser's customer(s). Notwithstanding the foregoing, Supplier’s warranty obligations under this Section will not apply to the extent that such warranty claims are caused by Purchaser’s negligence or willful misconduct.

    18. INDEMNIFICATION. Supplier will defend, indemnify, protect, and hold Purchaser and its affiliates harmless against any and all loss or damage to persons (including death), to property (including reasonable attorneys’ fees) or any infringement or misappropriation of a third-party’s intellectual property rights, resulting from or arising in connection with the goods and/or services furnished hereunder. This may include third party claims, demands, litigation or other legal proceedings regardless of legal theory involved. Notwithstanding the foregoing, Supplier’s indemnification obligations under this Section will not apply to the extent that such claims are caused by Purchaser’s negligence or willful misconduct.

    19. WAIVERS. Any failure by Purchaser to enforce or require strict performance by Supplier of any term or condition of this Order does not constitute a waiver thereof by Purchaser, and Purchaser may at any time avail itself of the remedies Purchaser may have for any breach of the terms hereof.

    20. ASSIGNMENT. This Order may not be assigned by Supplier without the prior written approval of Purchaser, which shall not be unreasonably withheld.

    21. CHOICE OF LAW, JURISDICTION, VENUE. This Order shall be governed by and subject to the laws of the State of California (other than its choice of law principles). The parties agree that the United Nations Convention on Contracts for the International Sale of Goods is specifically excluded from application to this Order. Any action or proceeding arising from this Order will be brought in the state courts located in Santa Clara County or in the federal courts located in the Northern District of California, or other courts as Purchaser may specify. Each party hereby irrevocably consents to the exclusive jurisdiction and venue in such courts.

    22. ENTIRE AGREEMENT. Except as set forth in a Master Agreement, the terms and conditions stated in this Order constitute the entire agreement between Supplier and Purchaser regarding the services or purchases herein. For the avoidance of doubt, Supplier and Purchaser agree that any and all terms and conditions contained in any shrink-wrap, click-wrap, hyperlink, any subscription, or the like which may accompany services or are embedded in Supplier’s goods, products or posted on Supplier’s website, or any terms and conditions in any quote, correspondence, proposal or other documentation provided by Supplier that are attached to, referenced in, or in any way related to this Order are null and void and expressly superseded in their entirety by the terms and conditions contained herein.

    23. CONFIDENTIAL INFORMATION AND PUBLICITY. If Purchaser and Supplier have entered into a non-disclosure agreement (“NDA”) applicable to the disclosure of confidential information under this Order, and if the term of the NDA expires before the expiration or termination of this Order, then the term of the NDA will be automatically extended to match the term of this Order. The parties will treat the terms, conditions, and existence of this Order as confidential and proprietary information of Purchaser. Each party agrees to treat any confidential or proprietary information disclosed to it as strictly confidential for the duration of the transaction under this Order and for a period of 5 years thereafter, unless such information becomes public through no fault of the receiving party. Supplier shall not make any public disclosure or publication (including without limitation on websites and social media), presentation, public announcement, or press release concerning its relationship with Purchaser unless Purchaser provides its prior written consent.

    24. INSURANCE.  Supplier will maintain a Comprehensive General Liability policy (including coverage ensuring Supplier’s liabilities assumed herein), Automotive and Employer liability policies, etc. with limits as required by Purchaser.  At Purchaser’s request, Supplier will provide a Certificate of Insurance completed by its insurance carrier certifying such required coverage is in effect, with waiver of subrogation, naming Purchaser as an additional insured.  Such coverage will not be materially altered or canceled without thirty (30) day prior written notice to Purchaser. 

    25. DRAWINGS, DESIGNS OR SPECIFICATIONS.  If applicable to Supplier’s goods or services, Supplier hereby agrees to provide to Owner a reasonably complete set of drawings, designs and specifications within a commercially reasonable time, but in no event later than three (3) months prior to TCO.  Should Supplier fail to comply with this deadline for any reason, Owner may withhold payment to Supplier for any associated invoice, billing or cost until required documentation is received and approved by Owner.

    26. CONSULTING  If applicable to Supplier’s Services, if any under this Order, Supplier hereby stipulates (a) it possesses the qualifications necessary to perform agreed upon Services described in its proposal or Statement of Work and will timely and efficiently complete the same, (b) it has and is known to have high ethical standards and professional integrity within its profession, (c) will use professional conduct in the performance of its obligations under this Order, (d) is serving as a consultant in its individual capacity and not as an agent employee or representative of Owner, (e) any confidential or proprietary information obtained is the sole, exclusive and irreplaceable property of Purchaser and (f) during the term of this Order and for a period of one (1) year following termination of this Order, it will not perform similar work for any competitor of Purchaser or any company or organization engaged in the development of telepresence, teleoperation, or robotic surgical products or services, without providing to Purchaser forty-five (45) days’ prior written notice.

    27. DATA PRIVACY/HIPAA 

         27.1 DATA PRIVACY: Supplier shall comply with all applicable privacy and data protection laws, including but not limited to, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, and the EU General Data Protection Regulation 2016/679 (“GDPR”) (hereinafter “Applicable Data Protection Laws”).  In addition, Supplier shall comply with Purchaser’s data privacy provisions: https://www.intuitive.com/en-us/about-us/company/legal/privacy and https://www.intuitive.com/en-us/about-us/company/legal/governance.    

         27.2 In the event Supplier is processing Protected Heath Information as that term is defined by HIPAA, Supplier shall comply with the Business Associate Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-BAA-Terms.pdf. In the event Supplier is processing Personal Data, Personal Information, Personal Health Information, or any other personally identifiable information under Applicable Data Protection Laws, Supplier shall comply with the Data Processing Agreement terms found here https://www.intuitive.com/en-us/-/media/ISI/Intuitive/Pdf/Intuitive-Vendor-POTC-DPA-Terms.pdf.

    28. CYBER SECURITY/SITE ACCESS

         28.1 Independent Third-Party Attestation. If Supplier will have access to Purchaser’s information systems, Supplier shall achieve and maintain compliance with ISO/IEC 27001 or an equivalent information security certification. Accepted equivalent certifications include but are not limited to: International Standards Organization – ISO 27001; Service Organization Control – SOC2 Type 2;  HITRUST, Cybersecurity Maturity Model Certification (CMMC 2.0 Levels 2 & 3), and the Federal Risk and Authorization Management Program (FedRAMP). Supplier shall achieve the aforementioned compliance within twelve (12) months (or as otherwise agreed upon by the parties in writing) of the Effective Date of the agreement between Purchaser and the Supplier, and meet associated requirements for examining information security risks, implementing comprehensive information security controls, and sustaining management processes necessary to evaluate the adequacy of information security controls on an ongoing basis.  Additionally, Supplier shall utilize an independent party to routinely assess, audit, or review installed processes and controls, which shall attest to the effectiveness of such information security controls as well as compliance with ISO/IEC 27001(or accepted equivalent) throughout the term of this Order.  Required certification and assessments will be completed at the Supplier’s expense.

     

         28.2 Ability to Audit. Purchaser shall have the ability to audit records specific to certifications, completed management reviews and compliance audits for information security as directly related to the supply of the goods and/or services. Second, Supplier shall complete remediation actions that result from Purchaser reviews of the certification records and/or Purchaser security assessments at no expense to Purchaser and within a mutually agreed time frame.  

     

         28.3 Cyber Security Incident and Breach Notification. Supplier shall notify Purchaser of all cyber security incidents, including malicious system access, end-point user device, and equipment loss. Supplier shall notify Purchaser immediately and meet applicable laws and regulations upon becoming aware of a data breach or security incident. Supplier will fully cooperate with Purchaser personnel during the investigation of security incidents to resolve the incident and in conjunction with any associated investigations in accordance with Supplier’s obligations and applicable laws.

     

         28.4 Subcontractors & Supply Chain Risk Management. Supplier shall define and implement processes and procedures to manage any subcontractors and/or any other entities within the extended supply chain engaged in building and delivering goods/services to Purchaser. Such processes must include the following risk management activities: Enforcing that any Subcontractors, or any other entities within the extended supply chain, that have access to or support Purchaser, to maintain a baseline security level of the supplier or better; and Subsequently and regularly managing risks in the supply chain and conducting regular risk assessments of Subcontractors or any other entities within the extended supply chain that your organization engages in building and delivering goods/services.  Supplier must also maintain evidence of regular risk management activities for all subcontractors.

     

         28.5 Access to Purchaser’ s Information Systems. To the extent that access to Purchaser’s Information Systems is required by Supplier to perform its obligations, access may be granted solely to enable Supplier to perform its obligations hereunder and for no other purpose. Access is limited to those specific Information Systems, time periods, and personnel as are agreed to by the parties and is subject to Purchaser’s then-current security procedures and information protection policies, as the same may be amended from time to time by Purchaser. Supplier will at all times maintain the highest degree of security to comply with the requirements of this Section and to ensure that access granted to Supplier will not impair the integrity and availability of Purchaser’s Information Systems. Supplier shall require its personnel and/or subcontractors to sign individual agreements with the Supplier and be subject to the Supplier’s security clearance procedures prior to accessing Purchaser’s Information Systems.

     

         28.6 Data Security. Supplier shall use encryption standards that align with current industry best practices and standards for the transmission or storage of Purchaser data that is deemed confidential information. In addition, Supplier shall destroy data and media according to current industry best practices and standards. Further, Supplier and its subcontractors shall establish and maintain robust and effective safeguards to protect against the destruction, loss, disclosure, or alteration of Purchaser Data in the possession of Supplier. These safeguards must be on par with or exceed the highest level of protection that Supplier applies to its own most confidential and sensitive information. At all times, these measures must adhere to industry best practices and shall not, under any circumstances, fall below a standard of reasonable care and due diligence.

     

         28.7 Termination & Return of Materials. Upon termination of this Order for any reason as stated in Purchaser’s request, Supplier will promptly erase, destroy, or return, as directed by Purchaser, all equipment, documents, or materials of any nature in Supplier's possession or control that have been furnished by Purchaser to Supplier, or reproduced or developed by Supplier containing or based on Purchaser confidential information.

     

     Intuitive Surgical Proprietary Information Revised April 1, 2025


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    by Paulina Diaz - 11:26 - 4 Mar 2026
  • Invoice 178044 from Coating Systems Inc.


    Your invoice is ready!


    INVOICE # 178044 | Due on Thu, 04/02/2026


    BALANCE DUE
    $90.00

     

    Dear Customer :

    Your invoice is attached. Please remit payment at your earliest convenience.

    Thank you for your business - we appreciate it very much.

    Sincerely,

    Coating Systems Inc.
    978-937-3712

     

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    by Megan - 11:16 - 4 Mar 2026
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  • Your Amazon.com order of "135W Slim Tip Charger Fit..." has shipped!

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    Hello Lorena Carrillo,

    We wanted to let you know that we have shipped your items.

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