Info Inbox

info@turnpack.com

  • Re: Turnpack, LLC Order (Ref PO26041572)
    Hi Lorena,

    We usually receive shipping cost from SMC parts specifically after it is shipped, so we don’t know how much it will cost. We can try to assume with weight estimations.

    We can set the order so  too will call, would you prefer that? That way we can hold it, and you can let us know if you’d like the items shipped or not.



    Image

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com




    From: Lorena <info@turnpack.com>
    Sent: Thursday, February 26, 2026 11:20:35 AM
    To: Daniel Mayne <dmayne@flodraulicgroup.com>; Tony Haynes <thaynes@flodraulicgroup.com>
    Cc: notifications@turnpack.com <notifications@turnpack.com>
    Subject: RE: Turnpack, LLC Order (Ref PO26041572)
     

    Is there a way to note the account, if our shipping cost will be over $30 to set for Will Call? We have $350 in shipping costs so far and seems more cost effective to pick up in Tempe.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Daniel Mayne <dmayne@flodraulicgroup.com>
    Sent: Thursday, February 5, 2026 3:50 PM
    To: Tony Haynes <thaynes@flodraulicgroup.com>
    Cc: notifications@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26041572)

     

    Good afternoon,

     

    Please see the attached order confirmation. Let us know if you have any questions.

     

    Thank you for the order!

     

     

     

    The [PN26011956] Flex Feeder Extrusion Base Kit still has to be added to our EOS. It should be added by tomorrow.

     

    JSY31M-3P-2A, EX600-ZMV2, and ZZK206A-A2S0-A all have inaccurate pricing according to Tony's quote. I have the corrected pricing on the confirmation.

     

     

     

     

    DANIEL MAYNE

    Customer Service Representative

    FLODRAULIC

    Office 480.921.5440

    Direct 480.921.5449

    Fax 480.921.3272

    dmayne@flodraulicgroup.com

    1150 N. FIESTA BLVD, GILBERT AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     

    If you need to place an order, obtain a quote, or follow up on an existing order, please send all emails to: azorders@flodraulicgroup.com.                        

     

     


    From: Tony Haynes <thaynes@flodraulicgroup.com>
    Sent: Thursday, February 5, 2026 2:21 PM
    To: Daniel Mayne <dmayne@flodraulicgroup.com>
    Subject: Fw: Turnpack, LLC Order (Ref PO26041572)

     

    Hi Daniel,

     

    Attached is the most up to date TurnPack PO that we need to send.

     

     

     

    Best Regards,

     

     

    Tony Haynes

    Technical Sales Representative

    FLODRAULIC

    Cell 480.997.2852

    Fax 480.921.3272

    1150 N. FIESTA BLVD. GILBERT, AZ 85233

    ISO 9001:2015 Registered

    www.flodraulic.com

     


    From: Lorena Carrillo <notifications@turnpack.com>
    Sent: Wednesday, February 4, 2026 5:14 PM
    To: Tony Haynes <thaynes@flodraulicgroup.com>
    Subject: Turnpack, LLC Order (Ref PO26041572)

     

    Dear Flodraulic Orders (Flodraulic) Please find attached purchase order PO26041572 with reference: 3442846 amounting in $ 20,638.81 from Turnpack, LLC as well as the resale [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Turnpack, LLC


    PO26041572
    $ 20,638.81 due 1/30/26


    Dear Flodraulic Orders (Flodraulic)

    Please find attached purchase order PO26041572 with reference: 3442846 amounting in $ 20,638.81 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 02/13/2026, if this date is not achievable,  please reply with an available date for reconsideration.  

     

    This Purchase Order replaces previously submitted versions.


    **Please acknowledge the receipt of this order and lead time. 


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo


    by Tony Haynes - 01:26 - 26 Feb 2026
  • UPS Update: Package Scheduled for Delivery Tomorrow

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    by "UPS" <mcinfo@ups.com> - 01:12 - 26 Feb 2026
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    Savings Event Instant Savings are valid only March 2 - March 29, 2026 at Costco Business Center and CostcoBusinessDelivery.com. A valid Costco membership is required. State law may require sales tax to be charged on the pre-discounted price if the product is subject to sales tax. These taxes, if any, are in addition to the amount you are paying for the product. Quantities are limited. Item limits apply, per member. Instant Savings limited to inventory available from manufacturer. No rain checks will be issued for out of stock items. All Instant Savings are available for delivery unless indicated. Delivery orders must be placed online at CostcoBusinessDelivery.com or SameDay.CostcoBusinessDelivery.com to receive Instant Savings. Savings are not available on Costco.com and may not be combined with any other Instant Savings or coupon. Cigarette items are for resale only. No cash redemption.

    In the past you provided Costco with your email address  info@turnpack.com.  Occasionally, you will receive brief advertising announcements regarding special items and services. If you prefer not to receive these advertisements, please click unsubscribe to send an email requesting to be removed.

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    by "Costco Business Center" <Costco@digital.costco.com> - 01:12 - 26 Feb 2026
  • Re: Turnpack, LLC Order (Ref PO26011540)

    Hello Lorena,

    Do you have tracking on the materials we were meant to receive for this order?
    I could not find it on the PO.

    Thank You,


    Arch Cutting Tools – Maine

    5 Industrial Way

    Cornish, ME  04020

    207-625-4000



    ARCH Maine ‑ Sales
    Sales Department
    ARCH Cutting Tools ‑ Maine
    Telephone:
    (207) 625-4000
     
     
     
    Please note that our email addresses have changed from @archgp.com to @archct.com. 


    From: Lorena <info@turnpack.com>
    Sent: Thursday, February 26, 2026 11:35 AM
    To: ARCH Maine - Sales <sales-maine@archct.com>; 'Turnpack, LLC PO26011540 (MAI0002669)' <catchall@turnpack.com>
    Subject: RE: Turnpack, LLC Order (Ref PO26011540)

    Any update on this order? Supposed to blind drop ship to client with private labeling. Thank you for your time, Lorena Carrillo From: ARCH Maine - Sales <sales-maine@ archct. com> Sent: Friday, January 9, 2026 11: 10 AM To: Turnpack, LLC

    Any update on this order? Supposed to blind drop ship to client with private labeling.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: ARCH Maine - Sales <sales-maine@archct.com>
    Sent: Friday, January 9, 2026 11:10 AM
    To: Turnpack, LLC PO26011540 (MAI0002669) <catchall@turnpack.com>
    Subject: Re: Turnpack, LLC Order (Ref PO26011540)

     

    Please see the attached order confirmation.

     

    We ask that you review this document and inform us of any errors.

     

     

    Thank You,

     

    Arch Cutting Tools – Maine

    5 Industrial Way

    Cornish, ME  04020

    207-625-4000

     

     

     

    ARCH Maine ‑ Sales

    Sales Department

    ARCH Cutting Tools ‑ Maine

    Telephone:

    (207) 625-4000

     

     

     

    Please note that our email addresses have changed from @archgp.com to @archct.com. 


    From: Lorena Carrillo <notifications@turnpack.com>
    Sent: Friday, January 9, 2026 11:47 AM
    To: ARCH Maine - Sales <
    sales-maine@archct.com>
    Subject: Turnpack, LLC Order (Ref PO26011540)

     

    Dear Andy McNeil (ARCH Cutting Tools Corp.) Please find attached purchase order PO26011540 with reference: MAI0002669 amounting in $ 1,232.00 from Turnpack, LLC as well as the resale [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Dear Andy McNeil (ARCH Cutting Tools Corp.) Please find attached purchase order PO26011540 with reference: MAI0002669 amounting in $ 1,232.00 from Turnpack, LLC as well as the resale [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Turnpack, LLC


    PO26011540
    $ 1,232.00 due 1/9/26


    Dear Andy McNeil (ARCH Cutting Tools Corp.)

    Please find attached purchase order PO26011540 with reference: MAI0002669 amounting in $ 1,232.00 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 02/06/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo


    by ARCH Maine - Sales - 12:46 - 26 Feb 2026
  • Thorlabs Invoice 5386213: Turnpack, LLC, SO#TS3929491, PO#PO26061584

    Turnpack, LLC,

    Attached is your invoice  from your recent order, customer reference #PO26061584. 

    The attached document is best viewed with Adobe Acrobat (http://get.adobe.com/reader/). If you have any difficulty opening the document and/or receiving the attachment, please check your SPAM filters or contact your local IT support for assistance. 

    If you have any questions or need assistance, please reply via e-mail to AR@thorlabs.com or call our Accounts Receivable department at 973-300-4354. Please reference your account #273213 and Sales Order #TS3929491.

    Thank you again for choosing Thorlabs products.

    ____________________________________________________
    [CONFIDENTIALITY AND PRIVACY NOTICE]
    This email message and accompanying data may contain information that is confidential.  If you are not the intended recipient and received this message in error, please notify us.

    Information transmitted by this email is proprietary to Thorlabs, Inc. and is intended for use only by the individual or entity to which it is addressed, and may contain information that is private, privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination of this information in any manner is strictly prohibited. In such cases, please delete this mail from your records.


    by "Accounts Receivable" <AReceivable@thorlabs.com> - 12:11 - 26 Feb 2026
  • FedEx Shipment 889108366480: This shipment is scheduled to be sent
    This tracking update has been requested by: 
    
    Company Name : 	Thorlabs Inc
    Name  :  	ROBERT A SCIALLA JR
    ----------------------------------------------------------------------------------------------------------------------------------------------
    Personal Message :  Thank you for your order TS3929491. This order shipped on 2/10/2026 01:01:36 am.
    ----------------------------------------------------------------------------------------------------------------------------------------------
    
    Hi, christopher berger. This shipment is scheduled to be sent on Thu 2/26/2026.
    
    The delivery date may be updated when FedEx receives the package.
    
    Scheduled delivery :            Mon, 03/02/2026 by 5:00pm
    
    Status:                                  Shipment information sent to FedEx
    
    
    Tracking number :                                  889108366480
    Purchase order number :                       PO26061584
    Reference :                                             TS3929491 PO26061584 CNT000406961
    Shipper reference :                                TS3929491 PO26061584 CNT000406961
    Packaging type :                                   Your Packaging
    Origin :                                                  Newton, NJ, 07860
    Destination :                                          Queen Creek, AZ, US, 85142
    Special handling :                                  Deliver Weekday
    Standard transit :                                    Mon, 03/02/2026 by 5:00pm
    Number of pieces :                                 1
    Total Shipment weight :                         3.00 LB
    Service type :                                          FedEx 2Day®
    
    
    Shipper Information                                    Recipient Information
    Thorlabs Inc                                                christopher berger
    1 Quantum Realm Drive                                       Suite 104
                                                                22425 S Scotland Ct
    Newton                                                      Queen Creek
    NJ                                                               AZ
    US                                                               US
    07860                                                       85142
    
    
    Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 11:05 AM CST 02/26/2026.
    
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    by "TrackingUpdates@fedex.com" <TrackingUpdates@fedex.com> - 12:06 - 26 Feb 2026
  • Invoice 177750 from Coating Systems Inc.


    Your invoice is ready!


    INVOICE # 177750 | Due on Fri, 03/27/2026


    BALANCE DUE
    $102.50

     

    Dear Customer :

    Your invoice is attached. Please remit payment at your earliest convenience.

    Thank you for your business - we appreciate it very much.

    Sincerely,

    Coating Systems Inc.
    978-937-3712

     

    If you receive an email that seems fraudulent, please check with the business owner before paying, or you can forward the email to security@intuit.com so we can look into it. Read more at security.intuit.com.



    Powered by QuickBooks

    © 2025 Intuit, Inc. All rights reserved.

    Privacy | Security | Terms of Service

     


    by "Meghan Harrington" <accounting@coatingsystemsgroup.com> - 10:37 - 26 Feb 2026
  • Invoice 177749 from Coating Systems Inc.


    Your invoice is ready!


    INVOICE # 177749 | Due on Fri, 03/27/2026


    BALANCE DUE
    $273.50

     

    Dear Customer :

    Your invoice is attached. Please remit payment at your earliest convenience.

    Thank you for your business - we appreciate it very much.

    Sincerely,

    Coating Systems Inc.
    978-937-3712

     

    If you receive an email that seems fraudulent, please check with the business owner before paying, or you can forward the email to security@intuit.com so we can look into it. Read more at security.intuit.com.



    Powered by QuickBooks

    © 2025 Intuit, Inc. All rights reserved.

    Privacy | Security | Terms of Service

     


    by "Meghan Harrington" <accounting@coatingsystemsgroup.com> - 10:37 - 26 Feb 2026
  • Invoice 177748 from Coating Systems Inc.


    Your invoice is ready!


    INVOICE # 177748 | Due on Fri, 03/27/2026


    BALANCE DUE
    $90.00

     

    Dear Customer :

    Your invoice is attached. Please remit payment at your earliest convenience.

    Thank you for your business - we appreciate it very much.

    Sincerely,

    Coating Systems Inc.
    978-937-3712

     

    If you receive an email that seems fraudulent, please check with the business owner before paying, or you can forward the email to security@intuit.com so we can look into it. Read more at security.intuit.com.



    Powered by QuickBooks

    © 2025 Intuit, Inc. All rights reserved.

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    by "Meghan Harrington" <accounting@coatingsystemsgroup.com> - 10:37 - 26 Feb 2026
  • Re: Invoice 139162 from A.O.M.

    Ok, perfect.  Would you like me to email you all of the invoices that I show open now? Or just going forward?

    Thank you for that Information I will get our system updated.

    Rochelle Wood
    Anodizing of Mesa
    1064 W Birchwood Ave.
    Mesa, Az.  85210
    480-833-6412

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 1:06 PM
    To: 'Rochelle Acosta' <rochelle3aom@gmail.com>
    Subject: RE: Invoice 139162 from A.O.M.
     

    Just to info@turnpack.com the AP if forwarded to info. The info email goes to both Chris and I.

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Rochelle Acosta <rochelle3aom@gmail.com>
    Sent: Wednesday, February 25, 2026 10:26 AM
    To: Lorena <info@turnpack.com>
    Subject: Re: Invoice 139162 from A.O.M.

     

    Just so I understand, I will email them to you as well as AP or would you like them to go just to you?

     

    Rochelle Wood

    Anodizing of Mesa

    1064 W Birchwood Ave.

    Mesa, Az.  85210

    480-833-6412


    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:41 PM
    To: 'Rochelle Acosta' <rochelle3aom@gmail.com>
    Subject: RE: Invoice 139162 from A.O.M.

     

    Ah okay I was just confused because I don’t have this in my email prior to this date. Maybe the emails aren’t coming through, right?  Email only is fine for me. I am not always at the office so being able to have them online I perfect.  Try sending to info@turnpack.com .

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Rochelle Acosta <rochelle3aom@gmail.com>
    Sent: Monday, February 23, 2026 8:22 AM
    To: Lorena <info@turnpack.com>
    Subject: Fw: Invoice 139162 from A.O.M.

     

    Good Morning Lorena,

     

    I have attached a current statement for Turnpack. 

    We are currently doing both printed and email.  A copy is given when the items are picked up/delivered and then I email a copy. The email that I have listed for all invoices to be emailed, is your AP department at ap@turnpack.com.

     

    Thank you, Have a wonderful day.

     

    Rochelle Wood

    Anodizing of Mesa

    1064 W Birchwood Ave.

    Mesa, Az.  85210

    480-833-6412


    From: jaime wood <jwood7aom@gmail.com>
    Sent: Friday, February 20, 2026 12:11 PM
    To: Rochelle Acosta <rochelle3aom@gmail.com>
    Subject: Fwd: Invoice 139162 from A.O.M.

     

     

    ---------- Forwarded message ---------
    From: Lorena <info@turnpack.com>
    Date: Fri, Feb 20, 2026, 12:04PM
    Subject: RE: Invoice 139162 from A.O.M.
    To: <jwood7aom@gmail.com>

     

    I don’t see this invoice from before but its dated 2/9 is this an old invoice?

    Is there a way to get all invoices emailed now instead of printed?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: A.O.M. <quickbooks@notification.intuit.com>
    Sent: Friday, February 20, 2026 7:53 AM
    To: AP@TURNPACK.COM
    Subject: Invoice 139162 from A.O.M.

     

     

    INVOICE 139162

    A.O.M.

     

    DUE 03/11/2026

    $181.90

    Powered by QuickBooks

    Dear Turnpack LLC.,

    Here's your invoice! We appreciate your prompt payment.

    Thanks for your business!
    A.O.M.

     

    If you receive an email that seems fraudulent, please check with the business owner before paying.

    ? Intuit, Inc. All rights reserved.

     


    by Rochelle Acosta - 10:21 - 26 Feb 2026
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    by "Primo Brands Delivery" <CustomerCare@wateremail.com> - 10:06 - 26 Feb 2026
  • Re: Turnpack, LLC Order (Ref PO25441487)
    Good morning Lorena 
    Four sets of the plates were delivered to George last week , along with the 8 inch Datum stop 
    Sent from my iPhone

    On Feb 24, 2026, at 7:29 PM, Lorena <info@turnpack.com> wrote:

    

    Hi just following up as we are nearing the end of the month and our client is eagerly awaiting their shipment 😊

    I show we have the following parts still open:

    3ea [H5WHSF01] Workholder Base Plate  Frame,

    3ea [H5WHSF02] Y-Plate,

    3ea [H5WHSF03] X-Plate and

    1 [DFL8DS01] Datum Stop  FO Steel-8 inch

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Wednesday, February 11, 2026 7:57 AM
    To: Paul Biondo <pbiondomachine@gmail.com>
    Cc: Christopher Berger <cberger@turnpack.com>; George Bloom <reworktech1@gmail.com>
    Subject: Re: Turnpack, LLC Order (Ref PO25441487)

     

    Ah ok im not sure how all that works so ill let someone else answer. 

    I was simply looking for a way to make things easier for inventory you have completed. 

     

    Respectfully,
    Lorena Carrillo

     

    On Wed, Feb 11, 2026, 7:15AM Paul Biondo <pbiondomachine@gmail.com> wrote:

    There are a couple of parts that I have not started yet. I was going to make them because I’ve had the material sitting here for a long time. If you want to have your people make the parts I’m fine with that.

    Sent from my iPhone



    On Feb 11, 2026, at 9:06AM, Paul Biondo <pbiondomachine@gmail.com> wrote:

    I will work on the updated inventory list

    Sent from my iPhone



    On Feb 11, 2026, at 8:38AM, Info at Turnpack <info@turnpack.com> wrote:

    

    Oh man okay thank you for the update.  If there is anything we can assist with to expedite this please let us know. 

     

    If I could also confirm the remaining parts you have since the inventory sheet we were given was not correct, that would be greatly appreciated. 

    Maybe we can just send a stock PO and purchase what you have so i dont have to bother you with repeated inventory questions. 

     

     

    Respectfully,
    Lorena Carrillo

     

    On Wed, Feb 11, 2026, 5:22AM Paul Biondo <pbiondomachine@gmail.com> wrote:

     

    Good morning Lorena

    I should have everything to George by the end of the month. I apologize for the long wait.

    Paul 

    Sent from my iPhone



    On Feb 10, 2026, at 7:43PM, Info at Turnpack <info@turnpack.com> wrote:

    

    Hi Paul following up again.  Would greatly appreciate a response. I know your time is valuable so I wouldn't want to keep bothering you

     

    Respectfully,
    Lorena Carrillo

     

    On Thu, Feb 5, 2026, 4:25PM Lorena <info@turnpack.com> wrote:

    Hi Paul following up on this. Client is really pressuring us for the assembly.

    Thank you very much for all your time on these matters.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Paul Biondo <pbiondomachine@gmail.com>
    Sent: Thursday, January 29, 2026 1:56 PM
    To: Lorena <info@turnpack.com>
    Subject: Re: Turnpack, LLC Order (Ref PO25441487)

     

    It’s no bother at all . 

    Sent from my iPhone

     

    On Jan 29, 2026, at 3:27PM, Lorena <info@turnpack.com> wrote:

    

    Okay great! Yes, if you can let me know which parts you don’t already have made I can ask the guys here what they want to do.

    After all this would you be able to tell me what you have left in inventory? The sheet I had was never accurate so I am unaware.  This way I do not have to keep bothering you on what you do have. 😊

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Paul Biondo <pbiondomachine@gmail.com>
    Sent: Thursday, January 29, 2026 12:21 PM
    To: Turnpack LLC PO25441487 <catchall@turnpack.com>
    Subject: Re: Turnpack, LLC Order (Ref PO25441487)

     

    Hi Lorena, I am aware of the increase on these parts to four units each. Not a problem. I am getting parts together from inventory to be shipped, and doing some final machining on others. I will be unable to fill this order with inventory parts. More will need to be made. I will re-quote them and you can let me know if you want me to make them or your company will make them. Thanks, Paul.

    Sent from my iPhone



    On Jan 29, 2026, at 1:03PM, Lorena Carrillo <notifications@turnpack.com> wrote:

    

    Dear Paul J. Biondo Company, LLC. Please find attached purchase order PO25441487 with reference: SO2508862 amounting in $ 4,000.00 from Turnpack, LLC as well as the resale certificate, [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Turnpack, LLC


    Confirm

      

    PO25441487
    $ 4,000.00 due 11/5/25


    Dear Paul J. Biondo Company, LLC.

    Please find attached purchase order PO25441487 with reference: SO2508862 amounting in $ 4,000.00 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 11/28/2025, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo

    <Purchase Order - PO25441487.pdf>


    by Paul J. Biondo Company, LLC. - 09:16 - 26 Feb 2026
  • Fw: Turnpack, LLC Order (Ref PO26081610)

    Hello,

     

     

    You are being sent this email as acknowledgement that we have received PO PO26081610

     

    You will be receiving an additional confirmation email once your order has been processed.

     

    Please note:

    This PO is subject to change until confirmed.



    Thank You,


    Arch Cutting Tools – Maine

    5 Industrial Way

    Cornish, ME  04020

    207-625-4000

    ARCH Maine ‑ Sales
    Sales Department
    ARCH Cutting Tools ‑ Maine
    Telephone:
    (207) 625-4000
     
     
     
    Please note that our email addresses have changed from @archgp.com to @archct.com. 


    From: Andy McNeil <Andy.McNeil@archct.com>
    Sent: Thursday, February 26, 2026 7:32 AM
    To: ARCH Maine - Sales <sales-maine@archct.com>
    Subject: FW: Turnpack, LLC Order (Ref PO26081610)
     

     

     

    Andy McNeil
    Inside Sales Manager
    ARCH Cutting Tools ‑ Maine
    Telephone:
    (207) 625-4000
     
     
     
    Please note that our email addresses have changed from @archgp.com to @archct.com. 

    From: Lorena Carrillo <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 4:55 PM
    To: Andy McNeil <andy.mcneil@archgp.com>
    Subject: Turnpack, LLC Order (Ref PO26081610)

     

    Dear Andy McNeil (ARCH Cutting Tools Corp. ) Please find attached purchase order PO26081610 amounting in $ 1,192. 50 from Turnpack, LLC as well as the resale certificate, for your review [. . . ] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Dear Andy McNeil (ARCH Cutting Tools Corp.) Please find attached purchase order PO26081610 amounting in $ 1,192.50 from Turnpack, LLC as well as the resale certificate, for your review [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Dear Andy McNeil (ARCH Cutting Tools Corp.) Please find attached purchase order PO26081610 amounting in $ 1,192.50 from Turnpack, LLC as well as the resale certificate, for your review [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

    Turnpack, LLC


    Confirm

      

    PO26081610
    $ 1,192.50 due 2/25/26


    Dear Andy McNeil (ARCH Cutting Tools Corp.)

    Please find attached purchase order PO26081610 amounting in $ 1,192.50 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 03/17/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo


    by ARCH Maine - Sales - 08:51 - 26 Feb 2026
  • [Preview] Report Domain: turnpack.com Submitter: enterprise.protection.outlook.com Report-ID: f3854ecb64b34ecaba5194ada2aaf584
    This is a DMARC aggregate report from Microsoft Corporation. For Emails received between 2026-02-24 00:00:00 UTC to 2026-02-25 00:00:00 UTC. div>

    You're receiving this email because you have included your email address in the 'rua' tag of your DMARC record in DNS for turnpack.com. Please remove your email address from the 'rua' tag if you don't want to receive this email.

    Please do not respond to this e-mail. This mailbox is not monitored and you will not receive a response. For any feedback/suggestions, kindly mail to dmarcreportfeedback@microsoft.com.

    Microsoft respects your privacy. Review our Online Services Privacy Statement.
    One Microsoft Way, Redmond, WA, USA 98052. div >

    by "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 03:56 - 26 Feb 2026
  • RE: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

    Hi Chris,

     

    Thanks again for your time today. It was great to meet you.

     

    A list of items from today:

    1. List of common failures and associated parts we should have on-hand. I noted the spare contactors, fuses, switch away from the vacuum pump, new glass slides. Controller(s)?
    2. Your assessment of any PMs we appear to be behind on or not performing. (i.e. our missing force gage calibration tool means we are not calibrating the high and low force sensors.)
    3. We will also follow the recommendations listed in your report.

     

    Attached are the pictures of the control cabinet.

     

    Best regards,

     

    Dave

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:52 PM
    To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Sounds good. I'll see you in the morning.

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Tue, Feb 24, 2026, 4:51PM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

    Hi Chris –

     

    We’d still like for you to come out, please. If nothing else, we’d appreciate your expertise to give our machine a good ‘once over’ and share knowledge with us.

     

    Thanks!

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:49 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Ok great. I have travel booked but if you want to cancel that works too, I'd still have to invoice for non refundable travel though. Let me know in the next 15min.

     

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Tue, Feb 24, 2026, 4:47PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Chris,

     

    From your text, this worked: “When you log in as super user you should see a button for Mini BMC Cavity Position” 

     

    Auto-calibration is complete. I need to adjust Theta zero position to match the tools’ locating pins. Then a full system backup and we will see if we have issues with production.

     

    Dave

     


    From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Sent: Tuesday, February 24, 2026 3:31:00 PM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
    Subject: Re: EXT :Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi Chris,

     

    Great. Please text me at 8588609985 when you get here. 

     

    I have the correct TD Tool and used it for the auto-calibration. Trying a Z height change. The other tool was longer so logically the correct tool will stop short. 

     

    Dave

     


    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 24, 2026 3:16:27 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
    Subject: EXT :Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi David, Mike,

     

    I'll be there tomorrow between 8:00-8:30am. 

     

    Regarding the TD tool, I thought you located the correct one? If you didn't find it, please let me know; otherwise, I'll have to figure something out.

     

    Chris

     

    On Tue, Feb 24, 2026 at 4:11PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Chris,

     

    Thanks for sending those messages. I am back in the office today.

     

    I think the TD pickup Z position for the chip is off because we were using a non-standard TD tool. The machine is programmed for the longer TD tool.

     

    I am headed out to change this Z value slightly to see if it will change the Z position. If it does my plan is to reduce the Z height until it touches and picks up the chip.

     

    Please let me know your ETA tomorrow. As Mike said, just bring an ID. I must escort you while you are here, but we will be in a regular production area.

     

    Thank you,

     

    Dave

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Wednesday, February 18, 2026 2:21 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Dave,

     

    I sent you a text message to check if you can access an assistant to reteach the cavity position for the BMC chip. This should address the pick-up issue. The mental issue I am having is since we only replaced the bond head I am not sure why it would be off. Even if you get the machine running which is priority #1 I think we should still plan for me to come onsite to do a thorough PM and calibration so we have a known good status of the system.

     

    If you can't get it up and running I can probably be onsite next Wednesday.

     

    Chris

     

    On Wed, Feb 18, 2026 at 11:07AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    The issue is the BMC tool stops about 0.020” short of the glass chip. This is the step immediately after I auto cal uses the TD tool to touch off in the BMC and find the circular fiducials.

     

    I tried it over and over, every time the BMC stops short and throws a vacuum sensing error because it thinks it is picking up the chip but is not. 

     

    Thank you,

     

    Dave

     


    From: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Sent: Wednesday, February 18, 2026 9:47:33 AM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
    Subject: RE: EXT :Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi Chris –

     

    Admittedly, I’m not at all qualified to answer your question, though I’m certainly tracking the logic.

     

    We’re at a critical point where it is imperative we get the machine back up and running ASAP. I know we have discussed the possibility of onsite support in the past. Is that still an option and, if so, could you provide an estimated date and a quote?

     

    Many thanks!

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Wednesday, February 18, 2026 8:21 AM
    To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Mike,

     

    No worries. I just realized I typed up a reply to Dave last night in the text message but then got distracted and never hit send. The fact that it completes the first step with the touchdown tool and then fails the BMC pick-up is strange. Initially Dave didn't have the right Touchdown tool on hand and I can't remember if he did end up finding it. Can you confirm that the autocal is being performed with the below Touchdown tool and not the custom tool you use in production as TD tool.

     

     

    Chris

     

    On Wed, Feb 18, 2026 at 8:52AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

    Hi Chris –

     

    Apologies for switching back over to e-mail (Dave informed me yesterday that you two were texting at this point), but Dave is out for a few days and I wanted to run a theory by you on the latest discovery on the machine. I’m assuming Dave let you know that he’s found the issue to be something to do with Z-axis. It’s not so much that the machine won’t pick up the chrome/glass chip due to vacuum (it will hold the part just fine if held directly to the nozzle, I’m told), but that the nozzle isn’t making contact with the chip.

     

    The chip we are using is an older Besi PN, 04101310101. I’m told Besi has discontinued that part, with the new PN being 5001-9311. Long shot, but is there any chance there is a physical difference between the old and new part (thickness, maybe?) that could be contributing to this?

     

    Sorry for the armchair QBing.

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 17, 2026 1:27 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    David,

     

    Sounds like you either have a vacuum issue for the component vacuum through the bond head or the BMC tool has some damage on it not sealing the vacuum properly when picking the BMC chip from the cavity. The Tool and Component vacuum are two separate lines.

     

    Did you inspect the BMC tool surface?

     

    Chris

     

    On Tue, Feb 17, 2026 at 1:12PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Yes, the chip is there. I see what you mean about it having fiducials printed on it so you would know it is there. The chip stuck to my finger so I could lift it off. It is installed properly.

     

    Today is the same as last Thursday. Starting auto-calibration, manually adjusting to the chip fiducials works but the chip is not being picked up. Vacuum on the tip feels strong on the BMC tip but vacuum through the tip does not appear to be enough to lift the chip. I am looking for an air leak. FYI, this machine has a vacuum pump, it does not use the vacuum port on the back of the machine.

     

    Thank you,

     

    Dave

     


    From: Christopher Berger <cberger@turnpack.com>
    Sent: Monday, February 16, 2026 10:18:53 AM
    To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    HI Mike,

     

    To answer your questions yes that is the BMC Chip but from the pictures David sent I think you already have this part. When you look at this image in the email for the part what I was trying to point out is that this chip has fiducials on them and when you look closely you'll see that they are plated onto the glass chip on one side. When this chip is loaded into the cavity on the machine (between the bond force sensor and the mini-BMC plate) it needs to be inserted with the chrome fiducials facing down. (if it's loaded with the chrome facing up you'll get a parallax when the substrate camera performs measurements of the chip on the mini-BMC plate and it will also set the uplooking camera focus height incorrectly).

     

    Hope this helps. You guys did great work on your own, you are almost there.

     

    Chris

     

    On Mon, Feb 16, 2026 at 11:09AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

    All –

     

    As always, thanks so much for your help and diligence on this! We have reached out to our NGC friends in Baltimore and they are sending us the component needed. See attached. Chris, can you confirm the PN Mark is sending us is what we need?

     

    Thanks!

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Sent: Thursday, February 12, 2026 10:31 PM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: RE: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hello Chris,

     

    Your instruction, tool ID picture below and several hours of technical support today are very much appreciated. Thank you for the fantastic support!

     

    You helped me complete all the BH calibration routines today requiring superuser access. The BH appears to be operating as it should be.

     

    Unfortunately, I am still stuck on the last step of auto-calibration and know why. The chip you were telling me was to be picked up from the BMC and placed 10-20 times is not there. There is no one sided chrome piece and I do not recall it ever being there. I will ask our BWI operations if they can send us one. That is the very last step of calibration before testing the tool bank.

     

    There was a glass slide over the force sensor but that shattered last year. I was advised it is not needed and have run force calibration since then with no issues. If I am mistaken and this is the piece you were talking about, please let me know and I can request it. The below statement from the machine basics manual and leads me to think it might be the glass slide I need.

     

     

    Best regards,

     

    Dave

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 12, 2026 2:54 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    David/Mike,

     

    Sorry took me a bit longer to get the picture. Hope this helps

     

    Chris

     

    On Thu, Feb 12, 2026 at 10:10AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Thank you. The instructions are clear. I will verify we have the tilt calibration tool and if we have that I will get started on this.

     

    Best regards,

     

    Dave

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 12, 2026 7:27 AM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi David,

     

    Attached is the procedure. Unfortunately, I don't have a Gen3 machine in the office to take pictures or screenshots for the procedure. Review it and let me know if you have any questions.

     

    Chris

     

     

     

    On Mon, Feb 9, 2026 at 6:19PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Good afternoon. On Friday, I tried to fix the theta offset by changing the values but did not have luck. Even when I had the BH tip and PU tool aligned, pick up still failed.

     

    This morning, I noticed the BH tip spins freely, but when I change the direction of rotation, I feel a spot of resistance that goes away after 1 turn. Change rotation direction again and same result. I am speculating the internal encoder came loose. That would also help explain why the theta would not initialize for several days then started “working” again.

     

    We have a bond head arriving from BWI as early as tomorrow. I received confirmation on which controller to purchase. We may have found one available.

     

    Do you have any availability to come here and install the BH and Controller for us? If yes, may we please have a quote?

     

    Our location is:

    15120 Innovation Dr

    San Diego, CA 92128

     

    Thank you,

     

    Dave Kellogg  |  Process Engineer

    Northrop Grumman  |  Mission Systems

    C: 858-860-9985  |  david.kellogg@ngc.com

     

     

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 6, 2026 12:18 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Thanks for the update, Dave.

     

    Good to know about the venturi setup, obviously a vacuum pump would be preferred. Let me know what you find with the module and if you need anything else from my side. Hope the theta offset fix gets you back up and running.

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Fri, Feb 6, 2026 at 12:25 PM David [US] (MS) Kellogg wrote:

    Hi Chris,

     

    It was great to speak with you and thanks for the troubleshooting advice and support. For the tip vacuum issue, please note our machine is not hooked up to a vacuum line, our machine uses a venturi to generate the vacuum. I am headed to the machine to look for the module and check it, and fix the theta offset.

     

    Best regards,

     

    Dave

     

    From: Kellogg, David [US] (MS)
    Sent: Friday, February 6, 2026 10:51 AM
    To: 'Christopher Berger' <cberger@turnpack.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: RE: EXT :Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi Chris,

     

    For our call I have added info to the log file timeline below.

     

    Thank you,

     

    Dave

     

    Dave Kellogg  |  Process Engineer

    Northrop Grumman  |  Mission Systems

    C: 858-860-9985  |  david.kellogg@ngc.com

     

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 5, 2026 7:42 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi David,

     

    Thanks for the break-down. It sounds like you have multiple things going on. It's probably easiest if we jump on a call tomorrow. I have a meeting from approx. 8am-9am PST but you can give me a call before or after that, just give me a heads-up. From reviewing the logfiles and your summary I am seeing this timeline of events. Let me know if this is incorrect. If the timeline is correct we should 'only' have to fix the 4deg offset and the tool detection?

    Time

    Event

    ~Jan 11

    Warning precedes the alarm (customer report)

    Jan 13 09:51

    First theta homing failure — tracking error + current limit

    Jan 13 11:16

    Shifts to Error 62 (index pulse not found), Alarm 2.2609

    Jan 13 15:16-15:20

    Multiple init attempts, all fail with Error 62

    Jan 13–~Jan 20

    Alarm state persists for ~1 week

    ~Jan 20

    Manual spinning + repeated calibration resolves 2.2609

    ~Jan 20 onward

    Theta homed but ~4° off center

    Jan 29 12:23

    Air pressure alarms appear (Error 2.501) (This was purposeful. I disconnected the vacuum line to the bond tip to check vacuum was strong. We have had zero air pressure alarms otherwise.)  

    Jan 29 13:43

    Additional Z-axis position loss (This was odd. I was working with our technician to run the machine for solder dispense only, but a Z-axis alarm appeared. Recalibration of the Z-axis resolved the issue and it has yet to reappear. I took it as a symptom of the larger issue we are trying to get to the root of).

    Jan 29 14:07-14:11

    Tool vacuum check fails repeatedly (75-78, threshold 25-50) (This is the current state. It was OK earlier this week.)

    Jan 29 14:34-15:06

    Autocalibration fails — can't detect touchdown tool (Missing the PU tool due to the theta axis being off center.)

    Jan 29 15:25

    Bond force calibration fails

    Jan 29 15:27-15:45

    Continued tool detection failures during production attempts

     

    Chris

     

    On Thu, Feb 5, 2026 at 7:49PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Thank you, Jim!

     

    Hi Chris,

     

    Thank you offering to help with our machine woes. This has been an evolving issue since January 13th.

     

    System info:

    MC4 Datacon 2200 evo Automatic Dispense and Component Placement System

    SN: 9502610007253

    Our machine uses System 2 only and a non-heated bond head with magazine fed waffle packs.

    Log files from the beginning of the issue on 1/13 and as of last Friday 1/29 are attached. Nothing of note has changed since last Friday. The January superuser PW expired.

     

    Symptoms:

    1/13: Alarm 2.2609: Initialization failed, Axis MtPPThetaSys2 could not be initialized (IMG_4034.jpg). A warning preceded this alarm by a day or two.

    This alarm state lasted several days, maybe a week. After manually spinning the bond head tip, running Theta Axis calibration, and running the initialization routine repeatedly, the 2.2609 alarm resolved itself and the machine would successfully initialize.

     

    After the theta initialization alarm was resolved, the pickup tip was rotated off center about 4 degrees (picture attached). The PU tip is no longer aligned with the PP tool locating pins and cannot pick tools up. The machine provides a message to manually place the tip on the bond head. This worked until yesterday. Currently, the machine does not recognize a tip manually placed onto the bond head. Increased vacuum did not resolve the issue. I have verified the tip is firmly in place. Maybe it is the vacuum switch but odd it decided to fail now. There are no hose leaks I can see or hear. I need to trace this farther upstream.

     

    Currently, I need February’s superuser PW so I can recalibrate the bond head tip back to zero degrees. A request for the PW was sent to Besi. I have the UC Calibration tool on hand for this. Once that is resolved, the issue of the PU tip not being recognized by the machine remains. I am cautiously optimistic this will resolve itself or a root cause will be found.

    Lastly, it appears the air bearing in the bond head is good. I push it up and it goes down by itself, no sticking. IMG_4116 shows the TD sensor value.

     

    Thank you again for your time on this. I really appreciate the support. I can provide more details as needed. I did not attach videos due to file size.

     

    Best regards,

     

    Dave Kellogg  |  Process Engineer

    Northrop Grumman  |  Mission Systems

    C: 858-860-9985  |  david.kellogg@ngc.com

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 5, 2026 5:13 PM
    To: Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Subject: EXT :NGC San Diego Besi Machine Support

     

    Hi Jim,

     

    Thanks for the intro. Looking forward to the details from Dave so we can get started. Here are a few things that may be helpful for me to understand what the issue:

    • Machine Serial number and configuration (images would be helpful so I know what you in the machine)
    • Description of the problem
    • Screenshot of the errors
    • Logfile

    Thanks,

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Thu, Feb 5, 2026 at 17:48 PM Jim [US] (MS) Werland wrote:

    Hi Christopher,

     

    Thanks for your willingness to support our Besi machine that is currently non-operational.  I’m copying our process engineer, Dave Kellogg, who can provide more technical details related to the issues we’re experiencing.

     

    Dave, please provide a quick summary of the current situation.

     

    --Jim

     

    JIM WERLAND   |   Director, NIC San Diego Manufacturing Engineering

    Northrop Grumman Corporation   |   Mission Systems

    O: 858-592-3288   |   C: 858-735-1286   |   jim.werland@ngc.com

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


    by David Kellog - 07:12 - 25 Feb 2026
  • Fwd: Purchase Order No : 31118 dated : 02/23/2026 5000697353


    ---------- Forwarded message ---------
    From: <brittney@pbjtechnology.com>
    Date: Mon, Feb 23, 2026 at 5:38 PM
    Subject: Purchase Order No : 31118 dated : 02/23/2026 5000697353
    To: <cberger@turnpack.com>
    Cc: <teamngc@pbjtechnology.com>


    To Turnpack, LLC ,

    Attached is PO# 31118


    Quotation # SO26061018

    Certificate of Compliance Required

    End User PO# 5000697353 MUST BE ON ALL DOCUMENTS/COMMUNICATION

    Please EMAIL DUPLICATE SHIPPING DOCUMENTS AND INVOICES TO: accounting@pbjtechnology.com



    DROP SHIP USING PRE-PAID SHIPPING LABELS/ BOL PROVIDED BY PB&J PARTNERS
    SEND SHIPMENT WEIGHT AND DIMENSIONS AND PACKING LIST TO: TEAMNGC@PBJTECHNOLOGY.COM
    PBJ WILL NOT PAY FREIGHT
    M292.008
    Early and partial shipments will be accepted.

    Please process this order and provide confirmation.



    Thank you,

    Brittney Finnegan
    480-332-2350

    PB&J Partners



    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686



    by Chris Berger - 04:06 - 25 Feb 2026
  • RE: EXT :RE: RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

    Usually from what I’ve seen in the past, NG folks will reach out to schedule the service, then the service supplier will invoice our third party supplier.  so in this case once the work is complete you’d send your invoice referencing NG PO 5000697353 to PB&J and they’ll invoice us directly.

     

    Thanks!

     

    SARAH KEPLINGER  |  Supply Chain Planning Analyst

    Northrop Grumman  |  Mission Systems

    C: 571-508-6154  I  sarah.keplinger@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 3:50 PM
    To: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Cc: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Oh interesting I have only received a request from Cynergy, nothing from PB&J as of yet. Nothing has been sent to Cynergy  yet as I have needed to confirm payment terms since the last invoice was paid at N90

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Sent: Wednesday, February 25, 2026 1:40 PM
    To: info@turnpack.com
    Cc: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: RE: EXT :RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

    I only know of one po that was cut to PB&J Tech, they should be working with you with their PO / invoice.  I did let our team know they can reach out to schedule the needed service.

     

    Thanks!

     

    SARAH KEPLINGER  |  Supply Chain Planning Analyst

    Northrop Grumman  |  Mission Systems

    C: 571-508-6154  I  sarah.keplinger@ngc.com

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Wednesday, February 25, 2026 3:37 PM
    To: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: FW: EXT :RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Turnpack is set up- 90221533. See their question below!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 3:35 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    I have been told we have two POs coming from Cynergy and PB&J since we were not set up. Should they still be sent that way or now that we are set up, have processed through Northrop direct?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Wednesday, February 25, 2026 6:21 AM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Thanks for completing this Supplier Size Cert.

     

    Payment terms should be Net 45 as that is our company-wide default payment term.

     

    Thanks!
    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 6:21 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Also could you please confirm payment terms? They need to be set at N45 for the work we are completing.

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:12 PM
    To: 'Shervanick, Paige [US] (MS)' <Paige.Shervanick@ngc.com>
    Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    #1 was completed, #2 does not apply at this time. thanks!

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Tuesday, February 24, 2026 2:40 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi,

     

    It looks like your questionnaire was approved! Thanks for your help!!

     

    You may have gotten an email that is asking you to complete 2 documents- Supplier Size Cert and Annual Reps and Certs.

     

    Your 9-digit Northrop Grumman Supplier Number is- 90221533.

     

    Here’s the links in case you didn’t get that email:

    1. Supplier Size Cert NG SSC Form
    2. Annual Reps and Certs Annual Certifications

     

    Please let me know if you have any questions, and let me know when you submit these, thanks!!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Shervanick, Paige [US] (MS)
    Sent: Tuesday, February 24, 2026 11:50 AM
    To: 'Lorena' <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

     

    Sorry for the delayed response. When we open the W9, we can only see the signature part of your image below, not the digital timestamp info part to the right. I wonder if you expanded the box where the signature gets placed if we would be able to see the signature? Would you be able to try that? Let me know if you have questions.

     

    Thanks!!
    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Friday, February 20, 2026 2:17 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Yes I am not sure what I am not understanding as I can see the digital timestamp. It was also rejecting saying it appeared to be a digital signature and it was not. So I am trying various ways to get it approved.

    You can see below there is a timestamp signature.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Friday, February 20, 2026 12:11 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi again,

     

    Apparently, your questionnaire was not approved again- please see the following comment and let me know if you have any questions/when you resubmit again, thank you!!

     

    4.7 Thank you for clarifying your signature format in the W9 submitted. However, since you indicated this is a digital adobe signature, a digital adobe signature certificate with a timestamp is required. Please provide timestamp and resubmit.

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Shervanick, Paige [US] (MS)
    Sent: Wednesday, February 18, 2026 1:55 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Thanks!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, February 18, 2026 1:42 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Revision just submitted.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Wednesday, February 18, 2026 11:31 AM
    To: Lorena <info@turnpack.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: RE: EXT :RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

     

    Thanks for completing the questionnaire so quickly! I don’t know if you’ve seen it yet, but the questionnaire was sent back to you with the following comments for correction:

     

    Question 4.3 The W-9 submitted in Question 4.3 does not have a valid signature. Please submit a W-9 with an original "wet" ink signature or a digital adobe certificate signature with a timestamp. Copy-pasted, typed, and digitally drawn signatures will not be accepted. DocuSign signatures will not be accepted without a certificate of completion from DocuSign.

    Question 6.1 Account holder name is a required field as it will integrate into the supplier's vendor master database. Account holder name should reflect supplier legal name submitted in 3.2. Also, please include Bank Control Key.

    Question 6.4 Vendor’s Bank Contact information (Name in 6.4.1, Title in 6.4.2 and telephone number in 6.4.3) are required fields by the Treasury Dept and will integrate into the supplier's vendor master database. We can accept Customer Service for Contact Name and Title and general phone number for the bank.

     

    Please let me know if you have any questions/let me know when you’ve submitted again with these corrections. Thanks!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Shervanick, Paige [US] (MS)
    Sent: Tuesday, February 17, 2026 5:12 PM
    To: 'Lorena' <info@turnpack.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: RE: EXT :RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

     

    You should have just received your invitation to the Ariba questionnaire. Please let me know if you got it and can access the form online.

     

    Thanks!
    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 17, 2026 1:45 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: EXT :RE: RE: Northrop Grumman Supplier Set-up

     

    Yes and yes thanks!

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Tuesday, February 17, 2026 11:43 AM
    To: Lorena <info@turnpack.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: RE: EXT :RE: Northrop Grumman Supplier Set-up

     

    Thanks for the info, Lorena!

     

    Just confirming, I should send the questionnaire to you, Lorena Carrillo, at the address- info@turnpack.com?

     

    And could you confirm whether the attached screenshot would be accurate for your company?

     

    Thanks,

    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 17, 2026 1:05 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: EXT :RE: Northrop Grumman Supplier Set-up

     

    Hi Paige,

    Here is our information.

     

    Entity Name

    TURNKEY PACKAGING SOLUTIONS LLC

    Entity Type

    Domestic LLC

    Incorporation Date

    7/31/2013

    SoS

    L18639728

    DBA

    Turnpack LLC

    Address

    22425 S Scotland Ct Suite 104 Queen Creek AZ 85142

    Phone

    480-331-1878

    EIN

    46-3274315

    DNB

    12-109-3661

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 13, 2026 7:56 AM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>; Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: Re: Northrop Grumman Supplier Set-up

     

    Hi Paige,

     

    Thanks for reaching out. I have cc'd Lorena on this email and she'll be able to assist with this process.

     

    Thanks

    Chris

     

    On Fri, Feb 13, 2026 at 7:20AM Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com> wrote:

    Hi,

     

    We are hoping to get Turnpack set up as a supplier with Northrop Grumman. To start this, we will need to send you our Supplier Registration Questionnaire. It includes questions about banking, taxes, compliance, capabilities, etc… and is housed on a site called Ariba. I have to send it to one POC to start, but then that person can invite others at your company to the questionnaire for help completing it as needed. Would you be the correct contact to send this initial invite to, or someone else?

     

    Additionally, could you confirm:

    • Your company’s contractual address?
    • If the attached screenshot would be accurate for your company?

     

    Thanks!! Please let me know if you have any questions.

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


    by "Keplinger, Sarah N [US] (MS)" <Sarah.Keplinger@ngc.com> - 04:01 - 25 Feb 2026
  • Delivered: "SYOKO 3 Pack Desoldering..."
    Delivered: "SYOKO 3 Pack Desoldering..."͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­͏ ‌     ­
       Your Orders       Your Account       Buy Again   

    Your package was delivered!

    Delivered today
    It was handed directly to a receptionist or someone at a front desk.
     
    Turnpack - QUEEN CREEK, AZ
    Order # ‫113-5734774-1797045
     
    SYOKO 3 Pack Desoldering Wick, Braid Length 10ft/3M Width 2.5mm, No-Clean Solder Remover Wick, Used to Remove the Solder and Disassemble Electronic Components - (SW-2530)
     
     
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    by "Amazon.com" <order-update@amazon.com> - 03:46 - 25 Feb 2026
  • RE: EXT :RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

    Hi Lorena,

    I only know of one po that was cut to PB&J Tech, they should be working with you with their PO / invoice.  I did let our team know they can reach out to schedule the needed service.

     

    Thanks!

     

    SARAH KEPLINGER  |  Supply Chain Planning Analyst

    Northrop Grumman  |  Mission Systems

    C: 571-508-6154  I  sarah.keplinger@ngc.com

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Wednesday, February 25, 2026 3:37 PM
    To: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: FW: EXT :RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Turnpack is set up- 90221533. See their question below!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 3:35 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    I have been told we have two POs coming from Cynergy and PB&J since we were not set up. Should they still be sent that way or now that we are set up, have processed through Northrop direct?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Wednesday, February 25, 2026 6:21 AM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Thanks for completing this Supplier Size Cert.

     

    Payment terms should be Net 45 as that is our company-wide default payment term.

     

    Thanks!
    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 6:21 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Also could you please confirm payment terms? They need to be set at N45 for the work we are completing.

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:12 PM
    To: 'Shervanick, Paige [US] (MS)' <Paige.Shervanick@ngc.com>
    Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    #1 was completed, #2 does not apply at this time. thanks!

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Tuesday, February 24, 2026 2:40 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi,

     

    It looks like your questionnaire was approved! Thanks for your help!!

     

    You may have gotten an email that is asking you to complete 2 documents- Supplier Size Cert and Annual Reps and Certs.

     

    Your 9-digit Northrop Grumman Supplier Number is- 90221533.

     

    Here’s the links in case you didn’t get that email:

    1. Supplier Size Cert NG SSC Form
    2. Annual Reps and Certs Annual Certifications

     

    Please let me know if you have any questions, and let me know when you submit these, thanks!!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Shervanick, Paige [US] (MS)
    Sent: Tuesday, February 24, 2026 11:50 AM
    To: 'Lorena' <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

     

    Sorry for the delayed response. When we open the W9, we can only see the signature part of your image below, not the digital timestamp info part to the right. I wonder if you expanded the box where the signature gets placed if we would be able to see the signature? Would you be able to try that? Let me know if you have questions.

     

    Thanks!!
    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Friday, February 20, 2026 2:17 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Subject: EXT :RE: RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Yes I am not sure what I am not understanding as I can see the digital timestamp. It was also rejecting saying it appeared to be a digital signature and it was not. So I am trying various ways to get it approved.

    You can see below there is a timestamp signature.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Friday, February 20, 2026 12:11 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Hi again,

     

    Apparently, your questionnaire was not approved again- please see the following comment and let me know if you have any questions/when you resubmit again, thank you!!

     

    4.7 Thank you for clarifying your signature format in the W9 submitted. However, since you indicated this is a digital adobe signature, a digital adobe signature certificate with a timestamp is required. Please provide timestamp and resubmit.

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Shervanick, Paige [US] (MS)
    Sent: Wednesday, February 18, 2026 1:55 PM
    To: Lorena <info@turnpack.com>
    Subject: RE: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Thanks!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Wednesday, February 18, 2026 1:42 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: EXT :RE: RE: RE: Northrop Grumman Supplier Set-up

     

    Revision just submitted.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Wednesday, February 18, 2026 11:31 AM
    To: Lorena <info@turnpack.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: RE: EXT :RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

     

    Thanks for completing the questionnaire so quickly! I don’t know if you’ve seen it yet, but the questionnaire was sent back to you with the following comments for correction:

     

    Question 4.3 The W-9 submitted in Question 4.3 does not have a valid signature. Please submit a W-9 with an original "wet" ink signature or a digital adobe certificate signature with a timestamp. Copy-pasted, typed, and digitally drawn signatures will not be accepted. DocuSign signatures will not be accepted without a certificate of completion from DocuSign.

    Question 6.1 Account holder name is a required field as it will integrate into the supplier's vendor master database. Account holder name should reflect supplier legal name submitted in 3.2. Also, please include Bank Control Key.

    Question 6.4 Vendor’s Bank Contact information (Name in 6.4.1, Title in 6.4.2 and telephone number in 6.4.3) are required fields by the Treasury Dept and will integrate into the supplier's vendor master database. We can accept Customer Service for Contact Name and Title and general phone number for the bank.

     

    Please let me know if you have any questions/let me know when you’ve submitted again with these corrections. Thanks!

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Shervanick, Paige [US] (MS)
    Sent: Tuesday, February 17, 2026 5:12 PM
    To: 'Lorena' <info@turnpack.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: RE: EXT :RE: RE: Northrop Grumman Supplier Set-up

     

    Hi Lorena,

     

    You should have just received your invitation to the Ariba questionnaire. Please let me know if you got it and can access the form online.

     

    Thanks!
    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 17, 2026 1:45 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: EXT :RE: RE: Northrop Grumman Supplier Set-up

     

    Yes and yes thanks!

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Sent: Tuesday, February 17, 2026 11:43 AM
    To: Lorena <info@turnpack.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: RE: EXT :RE: Northrop Grumman Supplier Set-up

     

    Thanks for the info, Lorena!

     

    Just confirming, I should send the questionnaire to you, Lorena Carrillo, at the address- info@turnpack.com?

     

    And could you confirm whether the attached screenshot would be accurate for your company?

     

    Thanks,

    Paige

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 17, 2026 1:05 PM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
    Subject: EXT :RE: Northrop Grumman Supplier Set-up

     

    Hi Paige,

    Here is our information.

     

    Entity Name

    TURNKEY PACKAGING SOLUTIONS LLC

    Entity Type

    Domestic LLC

    Incorporation Date

    7/31/2013

    SoS

    L18639728

    DBA

    Turnpack LLC

    Address

    22425 S Scotland Ct Suite 104 Queen Creek AZ 85142

    Phone

    480-331-1878

    EIN

    46-3274315

    DNB

    12-109-3661

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 13, 2026 7:56 AM
    To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
    Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>; Lorena Carrillo <lcarrillo@turnpack.com>
    Subject: Re: Northrop Grumman Supplier Set-up

     

    Hi Paige,

     

    Thanks for reaching out. I have cc'd Lorena on this email and she'll be able to assist with this process.

     

    Thanks

    Chris

     

    On Fri, Feb 13, 2026 at 7:20AM Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com> wrote:

    Hi,

     

    We are hoping to get Turnpack set up as a supplier with Northrop Grumman. To start this, we will need to send you our Supplier Registration Questionnaire. It includes questions about banking, taxes, compliance, capabilities, etc… and is housed on a site called Ariba. I have to send it to one POC to start, but then that person can invite others at your company to the questionnaire for help completing it as needed. Would you be the correct contact to send this initial invite to, or someone else?

     

    Additionally, could you confirm:

    • Your company’s contractual address?
    • If the attached screenshot would be accurate for your company?

     

    Thanks!! Please let me know if you have any questions.

     

    PAIGE SHERVANICK  |  Supply Chain Procurement Specialist

    Northrop Grumman  |  Mission Systems

    Phone: 703-561-5627  |  paige.shervanick@ngc.com

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


    by "Keplinger, Sarah N [US] (MS)" <Sarah.Keplinger@ngc.com> - 03:41 - 25 Feb 2026
  • Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
    Hi Lorena.

    This appears to be for a different order.  However, I'm not showing anything that shipped for overnight delivery.  If you can provide more details once the package is received, I can look into it..

    Please note PO26071602 is set up to ship via Fedex ground.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Tue, 24 Feb at 4:54 PM , Customer Care US/CA <customercare@omron.com> wrote:
    Hi Lorena.

    Thank you for confirming.  Please note PO26071602 has now been processed as SO 13298851.

    Have a great rest of your day!
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Tue, 24 Feb at 4:32 PM , Lorena <info@turnpack.com> wrote: 
    Ship partial please
     
    Thank you for your time,
    Lorena Carrillo
     
    From: nick.johnson@omron.com <nick.johnson@omron.com> 
    Sent: Tuesday, February 24, 2026 3:13 PM
    To: Lorena <info@turnpack.com>; customercare@omron.com; catchall@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    They are going to be atleast 2-3 weeks.
     


    Nick Johnson
    District Sales Manager - Northern California
    Direct: 925.440.0458 |  nick.johnson@omron.com
     
    Omron Automation Americas
    2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
     
    This is a confidential message. If received in error, delete it and notify the sender.
     

    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 2:11:12 PM
    To: Nick Johnson / OEI <nick.johnson@omron.com>; CustomerCare-OEI <customercare@omron.com>; catchall@turnpack.com <catchall@turnpack.com>
    Subject: RE: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    I am not sure.  What is the lead time on the remaining parts?
     
    Thank you for your time,
    Lorena Carrillo
     
    From: nick.johnson@omron.com <nick.johnson@omron.com
    Sent: Tuesday, February 24, 2026 2:17 PM
    To: customercare@omron.com; catchall@turnpack.com; info@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    Hi Jennifer,
    Let's get the order in the system.  If the PO has ship complete, which is different from their account preference, let's honor the PO request to avoid delays.
    Thanks
    Nick
     
     
    Nick Johnson
    District Sales Manager - Northern California
    Direct: 925.440.0458 |  nick.johnson@omron.com
     
    Omron Automation Americas
    2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
     
    This is a confidential message. If received in error, delete it and notify the sender.
     

    From: Customer Care US/CA <customercare@omron.com>
    Sent: Tuesday, February 24, 2026 12:35 PM
    To: catchall@turnpack.com <catchall@turnpack.com>; info@turnpack.com <info@turnpack.com>
    Cc: Nick Johnson / OEI <nick.johnson@omron.com>
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    ​Good afternoon.
     
    Please advise on the below so we can get this order processed for you.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Mon, 23 Feb at 12:37 PM , Customer Care US/CA <customercare@omron.com> wrote: 
    Good afternoon.
     
    Thank you for the revised order.  I do notice you have "Ship Ground Complete" noted on the PO.  Are you wanting any items to go sooner if we have them in stock?  Or do you want everything to ship together?
     
    We currently have item NX-AD2604 in stock.
     
    Please advise.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Fri, 20 Feb at 8:43 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote: 
    Turnpack, LLC

      
    PO26071602
    $ 1,486.30 due 2/19/26

    Dear Orders (Omron Automation Americas)
     
    Nick has been BCC'd on this order 

    Please find attached purchase order PO26071602 with reference: Feb 19, 2026 at 11:54 AM amounting in $ 1,486.30 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 02/19/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 

    Turnpack, LLC
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    by "Customer Care US/CA" <customercare@omron.com> - 03:41 - 25 Feb 2026