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  • Re: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support
    Hi Dave,

    It was great meeting with you and the team last week.

    Please find the attached service report summarizing my visit and the current status of the equipment. I have also attached a spreadsheet detailing the recommended spare parts we discussed. Please keep in mind that this list was not generated specifically from your machine’s serial number, so you will need to verify all part numbers for compatibility before finalizing any purchases.

    Additionally, I recommend requesting quotes for the PC and the Image Processing Unit, as I did not include those specific items on the attached list.

    Please let me know if you have any questions or need further clarification on the report or the recommended spares.

    Best regards,

    Chris

    On Wed, Feb 25, 2026 at 5:10 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Thanks again for your time today. It was great to meet you.

     

    A list of items from today:

    1. List of common failures and associated parts we should have on-hand. I noted the spare contactors, fuses, switch away from the vacuum pump, new glass slides. Controller(s)?
    2. Your assessment of any PMs we appear to be behind on or not performing. (i.e. our missing force gage calibration tool means we are not calibrating the high and low force sensors.)
    3. We will also follow the recommendations listed in your report.

     

    Attached are the pictures of the control cabinet.

     

    Best regards,

     

    Dave

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:52 PM
    To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Sounds good. I'll see you in the morning.

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Tue, Feb 24, 2026, 4:51 PM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

    Hi Chris –

     

    We’d still like for you to come out, please. If nothing else, we’d appreciate your expertise to give our machine a good ‘once over’ and share knowledge with us.

     

    Thanks!

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 24, 2026 4:49 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Ok great. I have travel booked but if you want to cancel that works too, I'd still have to invoice for non refundable travel though. Let me know in the next 15min.

     

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Tue, Feb 24, 2026, 4:47 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Chris,

     

    From your text, this worked: “When you log in as super user you should see a button for Mini BMC Cavity Position” 

     

    Auto-calibration is complete. I need to adjust Theta zero position to match the tools’ locating pins. Then a full system backup and we will see if we have issues with production.

     

    Dave

     

    Get Outlook for iOS

    From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Sent: Tuesday, February 24, 2026 3:31:00 PM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
    Subject: Re: EXT :Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi Chris,

     

    Great. Please text me at 8588609985 when you get here. 

     

    I have the correct TD Tool and used it for the auto-calibration. Trying a Z height change. The other tool was longer so logically the correct tool will stop short. 

     

    Dave

     

    Get Outlook for iOS

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 24, 2026 3:16:27 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
    Subject: EXT :Re: Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi David, Mike,

     

    I'll be there tomorrow between 8:00-8:30am. 

     

    Regarding the TD tool, I thought you located the correct one? If you didn't find it, please let me know; otherwise, I'll have to figure something out.

     

    Chris

     

    On Tue, Feb 24, 2026 at 4:11 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Chris,

     

    Thanks for sending those messages. I am back in the office today.

     

    I think the TD pickup Z position for the chip is off because we were using a non-standard TD tool. The machine is programmed for the longer TD tool.

     

    I am headed out to change this Z value slightly to see if it will change the Z position. If it does my plan is to reduce the Z height until it touches and picks up the chip.

     

    Please let me know your ETA tomorrow. As Mike said, just bring an ID. I must escort you while you are here, but we will be in a regular production area.

     

    Thank you,

     

    Dave

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Wednesday, February 18, 2026 2:21 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Dave,

     

    I sent you a text message to check if you can access an assistant to reteach the cavity position for the BMC chip. This should address the pick-up issue. The mental issue I am having is since we only replaced the bond head I am not sure why it would be off. Even if you get the machine running which is priority #1 I think we should still plan for me to come onsite to do a thorough PM and calibration so we have a known good status of the system.

     

    If you can't get it up and running I can probably be onsite next Wednesday.

     

    Chris

     

    On Wed, Feb 18, 2026 at 11:07 AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    The issue is the BMC tool stops about 0.020” short of the glass chip. This is the step immediately after I auto cal uses the TD tool to touch off in the BMC and find the circular fiducials.

     

    I tried it over and over, every time the BMC stops short and throws a vacuum sensing error because it thinks it is picking up the chip but is not. 

     

    Thank you,

     

    Dave

     

    Get Outlook for iOS

    From: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Sent: Wednesday, February 18, 2026 9:47:33 AM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com <datacon@turnpack.com>
    Subject: RE: EXT :Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi Chris –

     

    Admittedly, I’m not at all qualified to answer your question, though I’m certainly tracking the logic.

     

    We’re at a critical point where it is imperative we get the machine back up and running ASAP. I know we have discussed the possibility of onsite support in the past. Is that still an option and, if so, could you provide an estimated date and a quote?

     

    Many thanks!

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Wednesday, February 18, 2026 8:21 AM
    To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Mike,

     

    No worries. I just realized I typed up a reply to Dave last night in the text message but then got distracted and never hit send. The fact that it completes the first step with the touchdown tool and then fails the BMC pick-up is strange. Initially Dave didn't have the right Touchdown tool on hand and I can't remember if he did end up finding it. Can you confirm that the autocal is being performed with the below Touchdown tool and not the custom tool you use in production as TD tool.

     

     

    Chris

     

    On Wed, Feb 18, 2026 at 8:52 AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

    Hi Chris –

     

    Apologies for switching back over to e-mail (Dave informed me yesterday that you two were texting at this point), but Dave is out for a few days and I wanted to run a theory by you on the latest discovery on the machine. I’m assuming Dave let you know that he’s found the issue to be something to do with Z-axis. It’s not so much that the machine won’t pick up the chrome/glass chip due to vacuum (it will hold the part just fine if held directly to the nozzle, I’m told), but that the nozzle isn’t making contact with the chip.

     

    The chip we are using is an older Besi PN, 04101310101. I’m told Besi has discontinued that part, with the new PN being 5001-9311. Long shot, but is there any chance there is a physical difference between the old and new part (thickness, maybe?) that could be contributing to this?

     

    Sorry for the armchair QBing.

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Tuesday, February 17, 2026 1:27 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>; datacon@turnpack.com
    Subject: EXT :Re: Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    David,

     

    Sounds like you either have a vacuum issue for the component vacuum through the bond head or the BMC tool has some damage on it not sealing the vacuum properly when picking the BMC chip from the cavity. The Tool and Component vacuum are two separate lines.

     

    Did you inspect the BMC tool surface?

     

    Chris

     

    On Tue, Feb 17, 2026 at 1:12 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Yes, the chip is there. I see what you mean about it having fiducials printed on it so you would know it is there. The chip stuck to my finger so I could lift it off. It is installed properly.

     

    Today is the same as last Thursday. Starting auto-calibration, manually adjusting to the chip fiducials works but the chip is not being picked up. Vacuum on the tip feels strong on the BMC tip but vacuum through the tip does not appear to be enough to lift the chip. I am looking for an air leak. FYI, this machine has a vacuum pump, it does not use the vacuum port on the back of the machine.

     

    Thank you,

     

    Dave

     

    Get Outlook for iOS

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Monday, February 16, 2026 10:18:53 AM
    To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    HI Mike,

     

    To answer your questions yes that is the BMC Chip but from the pictures David sent I think you already have this part. When you look at this image in the email for the part what I was trying to point out is that this chip has fiducials on them and when you look closely you'll see that they are plated onto the glass chip on one side. When this chip is loaded into the cavity on the machine (between the bond force sensor and the mini-BMC plate) it needs to be inserted with the chrome fiducials facing down. (if it's loaded with the chrome facing up you'll get a parallax when the substrate camera performs measurements of the chip on the mini-BMC plate and it will also set the uplooking camera focus height incorrectly).

     

    Hope this helps. You guys did great work on your own, you are almost there.

     

    Chris

     

    On Mon, Feb 16, 2026 at 11:09 AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:

    All –

     

    As always, thanks so much for your help and diligence on this! We have reached out to our NGC friends in Baltimore and they are sending us the component needed. See attached. Chris, can you confirm the PN Mark is sending us is what we need?

     

    Thanks!

     

    Mike

     

    MICHAEL WHITE | San Diego Manufacturing Engineering Manager

    Northrop Grumman Corporation  |  Mission Systems

    O: 858-592-3865  |  C: 858-472-1768  |  michael.a.white@ngc.com

     

    From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Sent: Thursday, February 12, 2026 10:31 PM
    To: Christopher Berger <cberger@turnpack.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: RE: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hello Chris,

     

    Your instruction, tool ID picture below and several hours of technical support today are very much appreciated. Thank you for the fantastic support!

     

    You helped me complete all the BH calibration routines today requiring superuser access. The BH appears to be operating as it should be.

     

    Unfortunately, I am still stuck on the last step of auto-calibration and know why. The chip you were telling me was to be picked up from the BMC and placed 10-20 times is not there. There is no one sided chrome piece and I do not recall it ever being there. I will ask our BWI operations if they can send us one. That is the very last step of calibration before testing the tool bank.

     

    There was a glass slide over the force sensor but that shattered last year. I was advised it is not needed and have run force calibration since then with no issues. If I am mistaken and this is the piece you were talking about, please let me know and I can request it. The below statement from the machine basics manual and leads me to think it might be the glass slide I need.

     

     

    Best regards,

     

    Dave

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 12, 2026 2:54 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    David/Mike,

     

    Sorry took me a bit longer to get the picture. Hope this helps

     

    Chris

     

    On Thu, Feb 12, 2026 at 10:10 AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Thank you. The instructions are clear. I will verify we have the tilt calibration tool and if we have that I will get started on this.

     

    Best regards,

     

    Dave

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 12, 2026 7:27 AM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi David,

     

    Attached is the procedure. Unfortunately, I don't have a Gen3 machine in the office to take pictures or screenshots for the procedure. Review it and let me know if you have any questions.

     

    Chris

     

     

     

    On Mon, Feb 9, 2026 at 6:19 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Hi Chris,

     

    Good afternoon. On Friday, I tried to fix the theta offset by changing the values but did not have luck. Even when I had the BH tip and PU tool aligned, pick up still failed.

     

    This morning, I noticed the BH tip spins freely, but when I change the direction of rotation, I feel a spot of resistance that goes away after 1 turn. Change rotation direction again and same result. I am speculating the internal encoder came loose. That would also help explain why the theta would not initialize for several days then started “working” again.

     

    We have a bond head arriving from BWI as early as tomorrow. I received confirmation on which controller to purchase. We may have found one available.

     

    Do you have any availability to come here and install the BH and Controller for us? If yes, may we please have a quote?

     

    Our location is:

    15120 Innovation Dr

    San Diego, CA 92128

     

    Thank you,

     

    Dave Kellogg  |  Process Engineer

    Northrop Grumman  |  Mission Systems

    C: 858-860-9985  |  david.kellogg@ngc.com

     

     

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 6, 2026 12:18 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :RE: Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Thanks for the update, Dave.

     

    Good to know about the venturi setup, obviously a vacuum pump would be preferred. Let me know what you find with the module and if you need anything else from my side. Hope the theta offset fix gets you back up and running.

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Fri, Feb 6, 2026 at 12:25 PM David [US] (MS) Kellogg wrote:

    Hi Chris,

     

    It was great to speak with you and thanks for the troubleshooting advice and support. For the tip vacuum issue, please note our machine is not hooked up to a vacuum line, our machine uses a venturi to generate the vacuum. I am headed to the machine to look for the module and check it, and fix the theta offset.

     

    Best regards,

     

    Dave

     

    From: Kellogg, David [US] (MS)
    Sent: Friday, February 6, 2026 10:51 AM
    To: 'Christopher Berger' <cberger@turnpack.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: RE: EXT :Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi Chris,

     

    For our call I have added info to the log file timeline below.

     

    Thank you,

     

    Dave

     

    Dave Kellogg  |  Process Engineer

    Northrop Grumman  |  Mission Systems

    C: 858-860-9985  |  david.kellogg@ngc.com

     

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 5, 2026 7:42 PM
    To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
    Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Subject: EXT :Re: C Calibration RE: NGC San Diego Besi Machine Support

     

    Hi David,

     

    Thanks for the break-down. It sounds like you have multiple things going on. It's probably easiest if we jump on a call tomorrow. I have a meeting from approx. 8am-9am PST but you can give me a call before or after that, just give me a heads-up. From reviewing the logfiles and your summary I am seeing this timeline of events. Let me know if this is incorrect. If the timeline is correct we should 'only' have to fix the 4deg offset and the tool detection?

    Time

    Event

    ~Jan 11

    Warning precedes the alarm (customer report)

    Jan 13 09:51

    First theta homing failure — tracking error + current limit

    Jan 13 11:16

    Shifts to Error 62 (index pulse not found), Alarm 2.2609

    Jan 13 15:16-15:20

    Multiple init attempts, all fail with Error 62

    Jan 13–~Jan 20

    Alarm state persists for ~1 week

    ~Jan 20

    Manual spinning + repeated calibration resolves 2.2609

    ~Jan 20 onward

    Theta homed but ~4° off center

    Jan 29 12:23

    Air pressure alarms appear (Error 2.501) (This was purposeful. I disconnected the vacuum line to the bond tip to check vacuum was strong. We have had zero air pressure alarms otherwise.)  

    Jan 29 13:43

    Additional Z-axis position loss (This was odd. I was working with our technician to run the machine for solder dispense only, but a Z-axis alarm appeared. Recalibration of the Z-axis resolved the issue and it has yet to reappear. I took it as a symptom of the larger issue we are trying to get to the root of).

    Jan 29 14:07-14:11

    Tool vacuum check fails repeatedly (75-78, threshold 25-50) (This is the current state. It was OK earlier this week.)

    Jan 29 14:34-15:06

    Autocalibration fails — can't detect touchdown tool (Missing the PU tool due to the theta axis being off center.)

    Jan 29 15:25

    Bond force calibration fails

    Jan 29 15:27-15:45

    Continued tool detection failures during production attempts

     

    Chris

     

    On Thu, Feb 5, 2026 at 7:49 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:

    Thank you, Jim!

     

    Hi Chris,

     

    Thank you offering to help with our machine woes. This has been an evolving issue since January 13th.

     

    System info:

    MC4 Datacon 2200 evo Automatic Dispense and Component Placement System

    SN: 9502610007253

    Our machine uses System 2 only and a non-heated bond head with magazine fed waffle packs.

    Log files from the beginning of the issue on 1/13 and as of last Friday 1/29 are attached. Nothing of note has changed since last Friday. The January superuser PW expired.

     

    Symptoms:

    1/13: Alarm 2.2609: Initialization failed, Axis MtPPThetaSys2 could not be initialized (IMG_4034.jpg). A warning preceded this alarm by a day or two.

    This alarm state lasted several days, maybe a week. After manually spinning the bond head tip, running Theta Axis calibration, and running the initialization routine repeatedly, the 2.2609 alarm resolved itself and the machine would successfully initialize.

     

    After the theta initialization alarm was resolved, the pickup tip was rotated off center about 4 degrees (picture attached). The PU tip is no longer aligned with the PP tool locating pins and cannot pick tools up. The machine provides a message to manually place the tip on the bond head. This worked until yesterday. Currently, the machine does not recognize a tip manually placed onto the bond head. Increased vacuum did not resolve the issue. I have verified the tip is firmly in place. Maybe it is the vacuum switch but odd it decided to fail now. There are no hose leaks I can see or hear. I need to trace this farther upstream.

     

    Currently, I need February’s superuser PW so I can recalibrate the bond head tip back to zero degrees. A request for the PW was sent to Besi. I have the UC Calibration tool on hand for this. Once that is resolved, the issue of the PU tip not being recognized by the machine remains. I am cautiously optimistic this will resolve itself or a root cause will be found.

    Lastly, it appears the air bearing in the bond head is good. I push it up and it goes down by itself, no sticking. IMG_4116 shows the TD sensor value.

     

    Thank you again for your time on this. I really appreciate the support. I can provide more details as needed. I did not attach videos due to file size.

     

    Best regards,

     

    Dave Kellogg  |  Process Engineer

    Northrop Grumman  |  Mission Systems

    C: 858-860-9985  |  david.kellogg@ngc.com

     

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Thursday, February 5, 2026 5:13 PM
    To: Werland, Jim [US] (MS) <jim.werland@ngc.com>
    Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; White, Mike [US] (MS) <Michael.A.White@ngc.com>
    Subject: EXT :NGC San Diego Besi Machine Support

     

    Hi Jim,

     

    Thanks for the intro. Looking forward to the details from Dave so we can get started. Here are a few things that may be helpful for me to understand what the issue:

    • Machine Serial number and configuration (images would be helpful so I know what you in the machine)
    • Description of the problem
    • Screenshot of the errors
    • Logfile

    Thanks,

    Chris

     

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     

     

    On Thu, Feb 5, 2026 at 17:48 PM Jim [US] (MS) Werland wrote:

    Hi Christopher,

     

    Thanks for your willingness to support our Besi machine that is currently non-operational.  I’m copying our process engineer, Dave Kellogg, who can provide more technical details related to the issues we’re experiencing.

     

    Dave, please provide a quick summary of the current situation.

     

    --Jim

     

    JIM WERLAND   |   Director, NIC San Diego Manufacturing Engineering

    Northrop Grumman Corporation   |   Mission Systems

    O: 858-592-3288   |   C: 858-735-1286   |   jim.werland@ngc.com

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     



    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686


    by Chris Berger - 08:12 - 1 Mar 2026

    5 attachments 5 attachments

    Datacon EVO GEN3 Spares List.xlsx
    FSR-26-00025-02.pdf
    image003.png
    image002.png
    image001.png
  • Christopher, share feedback on your recent purchase

    Christopher, you have the opportunity to enhance the eBay experience for others.
    ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ 
     

    Your review matters

    Your feedback helps fellow buyers make informed decisions and strengthens the eBay community. Take a moment to share feedback on your recent purchase — it’s quick, easy, and makes a big impact.

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    by "eBay" <ebay@ebay.com> - 07:16 - 1 Mar 2026
  • [Preview] Report Domain: turnpack.com Submitter: enterprise.protection.outlook.com Report-ID: 9be21b09a2d44c62a3fcf3444a63ee18
    This is a DMARC aggregate report from Microsoft Corporation. For Emails received between 2026-02-27 00:00:00 UTC to 2026-02-28 00:00:00 UTC. div>

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    by "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 03:56 - 1 Mar 2026

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    enterprise.protection.outlook.com!turnpack.com!1772150400!1772236800.xml.gz
  • FedEx Billing Online - Invoice(s) Past Due

    Your FedEx invoices are past due. Pay now.
    FedEx
    FedEx
    Payment Past Due
    Dear christopher berger,
    The following invoice(s) billed to your account number ending in 6805 are past due:
    Invoice number:Invoice amount:
    9-148-3498225.50
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    by "BillingOnline" <BillingOnline@fedex.com> - 03:07 - 1 Mar 2026
  • Organization Information Changed in Exostar's Trading Partner Manager (TPM) 
    Dear Organization Administrator,

ORGANIZATION DETAILS: 
Organization Name: TURNKEY PACKAGING SOLUTIONS, L.L.C.
Exostar ID: 114287803

The above organization's profile has been updated in the Exostar Trading Partner Manager (TPM) as a result of a Dun &
Bradstreet refresh. If you have recently updated your information with Dunn & Bradstreet, you can verify the information in your profile is correct by following the steps below.


In order to securely access this Customer's Procure to Pay(P2P) and Exostar Trading Partner Manager (TPM) Systems, it is required to either purchase or be in possession of an approved 2-Factor Authentication credential. For more information on the process and recommended/approved credentials, please see the Customer's Procure to Pay (P2P) credentialing Support Site located at https://www.myexostar.com/?ht_kb=lmp2p-get-started#step-4-purchase

Please click the following link to verify that the information is accurate: https://portal.exostar.com/tprmgr/pages/OrgAdmin/viewOrg.seam?accessMode=1

To access the TPM profile without the above link:
	1. Log into https://portal.exostar.com using your 2-Factor Authentication
	2. Go to the My Account tab
	3. Go to the View Organization Details sub-tab
	4. Click on the View in Trading Partner Manager (TPM) link in the Organization Details section
		- This will be visible only to Organization Administrators and is located beside or below the Organization Name


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  • Report Domain: turnpack.com Submitter: protection.outlook.com Report-ID: 3560ddfabcbf4fa8bb908e3b518d7b38
    This is a DMARC aggregate report from Microsoft Corporation. For Emails received between 2026-02-26 00:00:00 UTC to 2026-02-27 00:00:00 UTC. div>

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    by "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 06:51 - 28 Feb 2026

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    protection.outlook.com!turnpack.com!1772064000!1772150400.xml.gz
  • [Preview] Report Domain: turnpack.com Submitter: enterprise.protection.outlook.com Report-ID: a1f44f14451044a8a8a86bd8d60a2de8
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    by "DMARC Aggregate Report" <dmarcreport@microsoft.com> - 03:56 - 28 Feb 2026

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    enterprise.protection.outlook.com!turnpack.com!1772064000!1772150400.xml.gz
  • [GitHub] Two-factor authentication factor disabled

    Hey turnpack!

    Your two-factor SMS registration on your account has been removed.

    Your recovery codes have not been updated, but you should ensure they are saved to a safe place.

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    by "GitHub" <noreply@github.com> - 07:26 - 27 Feb 2026
  • [GitHub] A Google identity was just linked to your GitHub account.
     
    GitHub

    Social identity added

     

    Hey turnpack,

    A new Google social identity was just linked to your GitHub account from the email address cberger@turnpack.com.

    This means you can now sign in to GitHub using the Google account associated with that email address.

    To see this and other security events for your account, visit your account security audit log.

    If you did not initiate this action or believe your account has been compromised, it is a good idea to review your active sessions and all passkeys associated with your account or consider enabling two-factor authentication.

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    by "GitHub" <noreply@github.com> - 07:26 - 27 Feb 2026
  • Approved - Invoice INV2026020004 - to Abbott Laboratories (ANID: AN01692968131) - Notification from SAP Business Network

    Your customer Abbott Laboratories updated your invoice on SAP Business Network. Click View Invoice to log into your SAP Business Network account (ANID: AN11063961024).

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    Customer Abbott Laboratories
    Invoice number INV2026020004
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    by "network_accounts@ansmtp.ariba.com" <ordersender-prod@ansmtp.ariba.com> - 07:12 - 27 Feb 2026
  • Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
    Hi Lorena, Happy Friday!

    Any update on this?
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Wed, 25 Feb at 2:50 PM , Lorena <info@turnpack.com> wrote:
    Not sure as there are no notes. I will have to wait until it is received.
     
    Thank you for your time,
    Lorena Carrillo
     
    From: Customer Care US/CA <customercare@omron.com>
    Sent: Wednesday, February 25, 2026 1:38 PM
    To: info@turnpack.com
    Cc: nick.johnson@omron.com; catchall@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    Hi Lorena.
     
    This appears to be for a different order.  However, I'm not showing anything that shipped for overnight delivery.  If you can provide more details once the package is received, I can look into it..
     
    Please note PO26071602 is set up to ship via Fedex ground.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Tue, 24 Feb at 4:54 PM , Customer Care US/CA <customercare@omron.com> wrote:
    Hi Lorena.
     
    Thank you for confirming.  Please note PO26071602 has now been processed as SO 13298851.
     
    Have a great rest of your day!
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Tue, 24 Feb at 4:32 PM , Lorena <info@turnpack.com> wrote: 
    Ship partial please
     
    Thank you for your time,
    Lorena Carrillo
     
    From: nick.johnson@omron.com <nick.johnson@omron.com> 
    Sent: Tuesday, February 24, 2026 3:13 PM
    To: Lorena <info@turnpack.com>; customercare@omron.com; catchall@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    They are going to be atleast 2-3 weeks.
     
     
    Nick Johnson
    District Sales Manager - Northern California
    Direct: 925.440.0458 |  nick.johnson@omron.com
     
    Omron Automation Americas
    2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
     
    This is a confidential message. If received in error, delete it and notify the sender.
     
    From: Lorena <info@turnpack.com>
    Sent: Tuesday, February 24, 2026 2:11:12 PM
    To: Nick Johnson / OEI <nick.johnson@omron.com>; CustomerCare-OEI <customercare@omron.com>; catchall@turnpack.com <catchall@turnpack.com>
    Subject: RE: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    I am not sure.  What is the lead time on the remaining parts?
     
    Thank you for your time,
    Lorena Carrillo
     
    From: nick.johnson@omron.com <nick.johnson@omron.com> 
    Sent: Tuesday, February 24, 2026 2:17 PM
    To: customercare@omron.com; catchall@turnpack.com; info@turnpack.com
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    Hi Jennifer,
    Let's get the order in the system.  If the PO has ship complete, which is different from their account preference, let's honor the PO request to avoid delays.
    Thanks
    Nick
     
     
    Nick Johnson
    District Sales Manager - Northern California
    Direct: 925.440.0458 |  nick.johnson@omron.com
     
    Omron Automation Americas
    2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169
     
    This is a confidential message. If received in error, delete it and notify the sender.
     
    From: Customer Care US/CA <customercare@omron.com>
    Sent: Tuesday, February 24, 2026 12:35 PM
    To: catchall@turnpack.com <catchall@turnpack.com>; info@turnpack.com <info@turnpack.com>
    Cc: Nick Johnson / OEI <nick.johnson@omron.com>
    Subject: Re: Turnpack, LLC Order (Ref PO26071602) [Case: 1704149]
     
    ​Good afternoon.
     
    Please advise on the below so we can get this order processed for you.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Mon, 23 Feb at 12:37 PM , Customer Care US/CA <customercare@omron.com> wrote: 
    Good afternoon.
     
    Thank you for the revised order.  I do notice you have "Ship Ground Complete" noted on the PO.  Are you wanting any items to go sooner if we have them in stock?  Or do you want everything to ship together?
     
    We currently have item NX-AD2604 in stock.
     
    Please advise.
     
    Best regards,
     
    Jennifer P.
    Customer Care Senior Specialist
    Direct: US: 800.556.6766 CA:866.986.6766 | customercare@omron.com
    Direct: MX/Latin America: 800 386 6766| mela@omron.com
     
    Omron Automation Americas
    This is a confidential message. If received in error, delete it and notify the sender. 
    On Fri, 20 Feb at 8:43 PM , Turnpack, LLC PO26031560 (SO2547975) <catchall@turnpack.com> wrote: 
    Turnpack, LLC
      
    PO26071602
    $ 1,486.30 due 2/19/26
    Dear Orders (Omron Automation Americas)
     
    Nick has been BCC'd on this order 

    Please find attached purchase order PO26071602 with reference: Feb 19, 2026 at 11:54 AM amounting in $ 1,486.30 from Turnpack, LLC as well as the resale certificate, for your review and action. 

    The receipt is expected for 02/19/2026, if this date is not achievable,  please reply with an available date for reconsideration.  


    **Please acknowledge the receipt of this order and lead time. 
    Turnpack, LLC
    Powered by Odoo
    1704149:2549832
    WARNING! This is an email from an external party.
    Do not click on any link or open any attachment if you cannot ascertain that it is safe.
     
    1704149:2549832
    1704149:2549832
    by "Customer Care US/CA" <customercare@omron.com> - 04:21 - 27 Feb 2026
  • Your shipment was delivered 889036036362

    FedEx

    We've included the delivery details for you

                                  
    FedEx FedEx
    Your shipment was delivered.
    Delivery Date

    Fri, 02/27/2026

    12:19pm
    Delivered to
    3000 WINONA AVE, Burbank, CA 91504
    Received by
    MMARIO
    Report missing package
    How was your delivery?
    star1 star2 star3 star4 star5
    Personal message
    H4JANS02P, H5WHSCSS, H5WHSCWS, H5CAFP17 has shipped.
    Tracking details
    Tracking ID
    889036036362
    From
    christopher berger
    22425 S SCOTLAND CT
    Suite 104
    QUEEN CREEK, AZ, US
    85142
    To
    Mehran Fakhar
    3000 Winona Avenue
    Burbank, CA, US
    91504
    Ship date
    Wed 2/25/2026 12:00 AM
    Number of pieces
    1
    Total shipment weight
    5.00 LB
    Service
    FedEx Ground
    Reference
    SO2537948
    Invoice number
    INV/2025/09/0014
    Purchase order number
    N/A
    TRACK SHIPMENT
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    Company name
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    Name
    Turnpack LLC
    Email
    info@turnpack.com

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    by "FedEx Tracking" <TrackingUpdates@fedex.com> - 03:41 - 27 Feb 2026
  • Re: adams email
    Which Birch bill do I need to pay? I haven't paid anything for Birch in a while.

    Let me check on the Midas one but I thought that was already working properly

    On Fri, Feb 27, 2026 at 10:20 AM Lorena <info@turnpack.com> wrote:

    Okay great what about Midas? Lol I think we do because im sure emails still come through.

    Did you pay a birch bill?

     

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Christopher Berger <cberger@turnpack.com>
    Sent: Friday, February 27, 2026 9:33 AM
    To: Lorena <info@turnpack.com>
    Subject: Re: adams email

     

    oh yes it is. can you check with him to see if he can fix it through the app? if not I can just add an alias on his workspace account.

     

    also, as a side note I got the birch email working yesterday. not that we need it now but it's done

     

    On Fri, Feb 27, 2026 at 9:16 AM Lorena <info@turnpack.com> wrote:

    I think adams email is spelled wrong?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Gusto <gustonoreply@gusto.com>
    Sent: Friday, February 27, 2026 9:07 AM
    To: adamg1@turnpack.com
    Subject: Allow us to introduce ourselves

     

    We’re here to help you run your business more efficiently.

     

    Hi Adam,

    Paying and taking care of your team can be tough. Gusto makes it a whole lot easier.

    Payroll done better.
    Whether you just started a business or you’ve been running payroll for a while, a modern provider with automatic payroll tax filing (like us!) can help you stay compliant and avoid costly penalties.

    An all-in-one platform that grows with you.
    You deserve payroll, benefits, and HR that won’t hold you back as your business grows. With Gusto, you can hire, pay, support, and manage your team—all in one place.

    Trusted by over 400,000 businesses.
    Gusto’s been named best in class for payroll and the #1 HR software for small businesses by the likes of NerdWallet, PC Magazine, and TechRepublic.

    Still thinking about it? Check out this handy guide to show how Gusto compares to other options.

    This email may be considered a promotional message. If you do not wish to receive these emails from us, you may choose to unsubscribe using the link below.

     

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    .


     

    --

    Christopher Berger

    Phone: +1 (480) 331-1878

    Cell: +1 (480) 273-4686

     



    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686


    by Chris Berger - 03:26 - 27 Feb 2026
  • 📦ORDER DELIVERED: New 10 Pcs - DNMG431 Grade K68 Kennametal Inserts...

    Dropped off on Fri, Feb 27 at 12:13 Local time
    ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ 
    eBay logo  

    Christopher, your order has arrived!

    Item ID:

    306323127316

    306323127316

    Order number:

    14-14275-95450

    14-14275-95450

    Seller:

    carbideliquida…

    carbideliquida…

    How useful is this email?

    eBay Logo

    Email Reference ID: [#8178d60c92b64c49a91570793608aa01]

    Update your email preferences or learn about account protection.
    If you have a question, contact us.

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    © 1995-2026 eBay Inc. or its affiliates

    by "eBay" <ebay@ebay.com> - 02:21 - 27 Feb 2026
  • Re: [EXT] Turnpack, LLC Order (Ref SO2603998)

    Hi Chris,
    Do you have an approximate ETA for the items?
    Regards,

    Sheriff

    From: Chris Berger <info@turnpack.com>
    Sent: Wednesday, February 25, 2026 3:32 PM
    To: Sheriff Suliman <Sheriff.Suliman@CMCElectronics.ca>
    Subject: [EXT] Turnpack, LLC Order (Ref SO2603998)
     
    Avertissement: Ce courriel provient de l’extérieur de chez CMC Electronics. Veuillez porter une attention particulière aux pièces jointes et liens URL pouvant s’y trouver!

    Hello, Your order SO2603998 amounting in $ 5,520.53 has been confirmed. Thank you for your trust! Do not hesitate to contact us if you have any questions. Christopher Berger Phone: +1 [...] ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​ ͏ ​
    Turnpack, LLC
      
    SO2603998
    $ 5,520.53

    Hello,

    Your order SO2603998 amounting in $ 5,520.53 has been confirmed.
    Thank you for your trust!

    Do not hesitate to contact us if you have any questions.


    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686


    Turnpack, LLC

    +1 480-331-1878 | info@turnpack.com | https://www.turnpack.com

    Powered by Odoo
    by Sheriff Suliman - 01:01 - 27 Feb 2026
  • Your UPS Package was delivered

    UPS

    Hi Christopher,
    Your package was delivered.
    From MOUSER ELECCTRONICS
    Delivered
    Friday 02/27/2026
    10:30 AM
    UPS 2nd Day Air
    1Z7759450217148122

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    by "UPS" <mcinfo@ups.com> - 12:41 - 27 Feb 2026
  • UPS Update: Package Scheduled for Delivery Today

    UPS

    Hi Christopher,
    Your package is arriving today.
    From MOUSER ELECCTRONICS
    Estimated Delivery
    Friday 02/27/2026
    between 9:45 AM - 11:45 AM
    Change Delivery
    Ship To
    22425 S SCOTLAND CT
    STE 104
    QUEEN CREEK, AZ 85142
    US
    UPS 2nd Day Air
    1Z7759450217148122

    Get More Control with UPS My Choice Premium

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    ©2026 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
    Please do not reply to this email.
    Manage Delivery Alerts | Privacy Notice | Service Terms
    by "UPS" <mcinfo@ups.com> - 12:12 - 27 Feb 2026
  • RE: PO for black anodize

    If you wouldn’t mind sending a PO with no pricing, we will enter it into our system which would automatically flag our production manager to price them. After he prices them Heather will reach out and advise cost.

     

    Does that work for you?

     

    From: Info at Turnpack <info@turnpack.com>
    Sent: Friday, February 27, 2026 11:47 AM
    To: Joseph Yebba <josephy@coatingsystemsgroup.com>
    Subject: Re: PO for black anodize

     

    I dont have pricing to lock in a PO so if you can provide that 

     

    Respectfully,
    Lorena Carrillo

     

    On Fri, Feb 27, 2026, 9:44 AM Joseph Yebba <josephy@coatingsystemsgroup.com> wrote:

    Lorena,

     

    That looks like an RFQ to me. Can you send a PO please?

     

    From: Lorena <info@turnpack.com>
    Sent: Friday, February 27, 2026 11:18 AM
    To: 'Joseph Yebba' <josephy@coatingsystemsgroup.com>
    Subject: RE: PO for black anodize

     

    I just resent again. Not sure if you are able to have our email white listed as a safe sender since they seem to get blocked from the orders email address. No issues emailing anyone direct but they seem to not make it to the inbox on the orders email.

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Joseph Yebba <josephy@coatingsystemsgroup.com>
    Sent: Friday, February 27, 2026 8:14 AM
    To: 'Info at Turnpack' <info@turnpack.com>
    Subject: PO for black anodize

     

    Hi Lorena,

     

    Could you please send me the PO for the black anodize that George dropped off Tuesday? Thanks!

     

     

    Joseph Yebba

     

    Customer Service Manager

     

    Coating Systems, Inc

    90 Phoenix Ave Lowell, MA 01852

    Office: (978) 937-3712 | Fax: (978) 937-9506

     

    Leader in Surface Finishing Since 1992

    About Us • Services • Specifications • Contact

     

    View our brochure HERE!

     

     

    by Joseph Yebba - 12:01 - 27 Feb 2026

    1 attachments 1 attachments

    image001.png
  • Re: adams email
    oh yes it is. can you check with him to see if he can fix it through the app? if not I can just add an alias on his workspace account.

    also, as a side note I got the birch email working yesterday. not that we need it now but it's done

    On Fri, Feb 27, 2026 at 9:16 AM Lorena <info@turnpack.com> wrote:

    I think adams email is spelled wrong?

     

    Thank you for your time,

    Lorena Carrillo

     

    From: Gusto <gustonoreply@gusto.com>
    Sent: Friday, February 27, 2026 9:07 AM
    To: adamg1@turnpack.com
    Subject: Allow us to introduce ourselves

     

    We’re here to help you run your business more efficiently.

     

    Hi Adam,

    Paying and taking care of your team can be tough. Gusto makes it a whole lot easier.

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    This email may be considered a promotional message. If you do not wish to receive these emails from us, you may choose to unsubscribe using the link below.

     

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    .



    --
    Christopher Berger
    Phone: +1 (480) 331-1878
    Cell: +1 (480) 273-4686


    by Chris Berger - 11:36 - 27 Feb 2026