Info Inbox

Good morning,

The issue is that I need to release a po but I cannot do that if the profile is no active.

We currently have no active pending POs for LMCO. I have gone in several times to keep the account live and followed the instructions. There is nothing for me to do though since nothing is pending right now.

Can we just leave the account as is and set up if/when we have a need?

Hello,

The vendor profile for your company is currently showing as Fully Expired.

Please complete the following actions to reactivate the TPM Profile Recertification and 2-Factor Authentication.

TPM Profile Recertification:

1) Fully complete the TPM Recertification following the steps on the following link: https://www.myexostar.com/knowledge-base/tpm-cyber-security/  

2) Once the TPM Recertification steps have been completed click Submit Certifications and Representations.

3) Click Save and then Next.

4) Continue to review each page. Update any necessary information and click Next (NOT Save) until you see a large blue link highlighted in yellow near the top of the screen stating Complete Profile Certification Now.

5) Click ***Complete Profile Certification Now***.

6) You will receive a confirmation page that the recertification is complete. The Organization Summary page will now show the profile status as Active.


2-Factor Authentication:
Current and prospective contacts assigned as an “Org. Admin” working with purchase orders on the system are required to be authenticated and will need to purchase an L3 (With Proofing) Phone OTP Partner or a P2P or Purchase Domestic/International Phone Based OTP - 1 Year (Non-US Phone Service Only) with Proofing . The purchase fee covers the service Exostar has with Experian for the validation of company’s information. Please use the following link to complete the authentication process.
https://www.myexostar.com/knowledge-base/exostar-mobile-id/
https://www.lockheedmartin.com/en-us/suppliers/news/features/2025/cybersecurity-discontinuation-phone-otp.html

After you complete the two actions above, please reply-all and confirm your profile renewal.

Please note that all LM potential Purchase Orders or RFQ’s will be held pending until the registration Process is completed and profile is active in our systems.

If additional assistance is needed contact:
1. Exostar Helpdesk (phone):703 793 7800 (Option 3, then 3)
2. Exostar Chat Support (highly recommended): https://www.myexostar.com/contact-support/
An Exostar Customer Representative will be able to provide technical support.

We look forward to your response and doing business with you.

   Mayra Martinez

     Exostar Sponsor

      LM Enterprise Operations (PO Admin Team)

      mayra.martinez@lmco.com

        ☎: (Office #787-997-7137)

         Currently working a 4x10 work schedule (Mon-Thurs)

Please use Chrome to opens links for Exostar

The 1LMX Supplier Enablement Team will open the ‘Lockheed Martin 1LMX Supplier Support Desk’ phone line and can be reached at 407-241-5007.

Suppliers can expect to receive assistance with 1LMX Supplier Tools including:

• SAP Business Network
• SAP Quotation Management (QTM)
• Apriso Supplier Portal
• OpenText Flipper
• LMFieldglass
• LM Customer and Supplier Portal 

Alternative methods of support that are available to suppliers today include:

• Emailing the Supplier Enablement Team directly at Supplier.Onboarding.1LMX@lmco.com
• Onbarding SAP : 1lmx.suppliertools.requests@lmco.com

Hello,

This is a second reminder that your vendor profile is currently expiring, expired, or not registered in our system. We’ve been following up on the status of your Exostar reactivation and would appreciate a response at your earliest convenience.

Required Action- Reply all with a status on your progress toward completing the registration. You can find the upgrade instructions and details here:  https://www.myexostar.com/knowledge-base/exostar-mobile-id/

Here is the link to complete the Self-Certificate: https://www.myexostar.com/knowledge-base/tpm-cyber-security/

Supplier Name: TURNKEY PACKAGING SOLUTIONS, L.L.C.

DUNS: 121093661

Important Notice: All potential Lockheed Martin purchase orders (POs) and requests for quotations (RFQs) will remain on hold until the registration process is completed, and your profile is active in our systems.

If additional assistance is needed contact:
1. Exostar Helpdesk (phone):703 793 7800 (Option 3, then 3)
2. Exostar Chat Support (highly recommended): https://www.myexostar.com/contact-support/
An Exostar Customer Representative will be able to provide technical support.

We look forward to your response and doing business with you.

Hello,

This is a reminder that your vendor profile is currently expiring, expired, or not registered in our system. We are following up on the actions needed to activate your Exostar profile.

Required Action - Provide a status on your progress toward completing the registration.

Important Notice: All potential Lockheed Martin purchase orders (POs) and requests for quotations (RFQs) will remain on hold until the registration process is completed, and your profile is active in our systems.

If additional assistance is needed contact:
(1) Exostar Helpdesk (Phone): 703‑793‑7800 (Option 3, then 3)
(2) Exostar Chat Support (highly recommended): https://www.myexostar.com/contact-support/
An Exostar Customer Representative will be able to provide technical support.

We look forward to your response and doing business with you.

Hello,

The vendor profile for your company is currently showing as Fully Expired.

Please complete the following actions to reactivate the TPM Profile Recertification and 2-Factor Authentication.

TPM Profile Recertification:

1) Fully complete the TPM Recertification following the steps on the following link: https://www.myexostar.com/knowledge-base/tpm-cyber-security/  

2) Once the TPM Recertification steps have been completed click Submit Certifications and Representations.

3) Click Save and then Next.

4) Continue to review each page. Update any necessary information and click Next (NOT Save) until you see a large blue link highlighted in yellow near the top of the screen stating Complete Profile Certification Now.

5) Click ***Complete Profile Certification Now***.

6) You will receive a confirmation page that the recertification is complete. The Organization Summary page will now show the profile status as Active.


2-Factor Authentication:
Current and prospective contacts assigned as an “Org. Admin” working with purchase orders on the system are required to be authenticated and will need to purchase an L3 (With Proofing) Phone OTP Partner or a P2P or Purchase Domestic/International Phone Based OTP - 1 Year (Non-US Phone Service Only) with Proofing . The purchase fee covers the service Exostar has with Experian for the validation of company’s information. Please use the following link to complete the authentication process.
https://www.myexostar.com/knowledge-base/exostar-mobile-id/
https://www.lockheedmartin.com/en-us/suppliers/news/features/2025/cybersecurity-discontinuation-phone-otp.html

After you complete the two actions above, please reply-all and confirm your profile renewal.

Please note that all LM potential Purchase Orders or RFQ’s will be held pending until the registration Process is completed and profile is active in our systems.

If additional assistance is needed contact:
1. Exostar Helpdesk (phone):703 793 7800 (Option 3, then 3)
2. Exostar Chat Support (highly recommended): https://www.myexostar.com/contact-support/
An Exostar Customer Representative will be able to provide technical support.

We look forward to your response and doing business with you.

   Mayra Martinez

     Exostar Sponsor

      LM Enterprise Operations (PO Admin Team)

      mayra.martinez@lmco.com

        ☎: (Office #787-997-7137)

         Currently working a 4x10 work schedule (Mon-Thurs)

Please use Chrome to opens links for Exostar

The 1LMX Supplier Enablement Team will open the ‘Lockheed Martin 1LMX Supplier Support Desk’ phone line and can be reached at 407-241-5007.

Suppliers can expect to receive assistance with 1LMX Supplier Tools including:

• SAP Business Network
• SAP Quotation Management (QTM)
• Apriso Supplier Portal
• OpenText Flipper
• LMFieldglass
• LM Customer and Supplier Portal 

Alternative methods of support that are available to suppliers today include:

• Emailing the Supplier Enablement Team directly at Supplier.Onboarding.1LMX@lmco.com
• Onbarding SAP : 1lmx.suppliertools.requests@lmco.com