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info@turnpack.com
RE: PO# PO26281834/SO253175 for Turnpack, LLC - Ship Confirmation
Hi,
Could you please provide the reason for the cancellation request?
Unfortunately, we are unable to cancel this purchase order. Per ATI's return policy, returns and order cancellations are not accepted unless the issue is due to an error on ATI's part.
Thank you for your understanding, and I look forward to your response
Regards,
Sarah
Sarah Wade
Account Manager-Inside Sales
Sarah.Wade@novanta.com
T: +1 919-629-7756
24/7 Support Hotline:
+1 (855) ATI-IA-00
Join us at IMTS, Booth #236144, Sept 14-19, 2026. Register here: https://www.imts.com/show/reg.cfm
ATI and Novanta are committed to providing our customers with high quality products and services and we thank you for your continued business.
From: info@turnpack.com <info@turnpack.com>
Sent: Friday, September 4, 2026 2:36 PM
To: Southerland, Samantha <Samantha.Ewing@novanta.com>; 'Turnpack, LLC PO26281834 (919-629-7756)' <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: RE: PO# PO26281834/SO253175 for Turnpack, LLC - Ship Confirmation
Importance: High
CAUTION: EXTERNAL e-mail.
Please cancel and confirm if items already shipped are eligible for an RMA, unused.
From: Southerland, Samantha <Samantha.Ewing@novanta.com>
Sent: Wednesday, September 2, 2026 4:52 AM
To: Turnpack, LLC PO26281834 (919-629-7756) <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: PO# PO26281834/SO253175 for Turnpack, LLC - Ship Confirmation
Hi,
The remaining line is scheduled to ship on 9/18.
|
SO Line Nbr. |
PO Line Nbr. |
Item ID |
Req. Qty. |
Confirmed Ship Date |
Ship Method |
|
3 |
3 |
9120-TSS-HVQ-3314 |
10 |
9/18/2026 |
Fedex 2 Day Collect |
Thanks,
------------------------------------------
Samantha Southerland
Customer Care Representative II
Robotics and Automation | ATI
1031 Goodworth Dr., Apex, NC 27539
T +1 919-629-7639
From: Southerland, Samantha
Sent: Wednesday, July 29, 2026 1:00 PM
To: 'Turnpack, LLC PO26281834 (919-629-7756)' <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: Receipt confirm: Turnpack, LLC Order (Ref PO26281834) SO253175
Thanks very much for your order! We will send an estimated ship date once the information becomes available.
Your Account Manager is on copy and would be happy to assist further.
This sale is made in accordance with the Novanta Standard Terms and Conditions of sale.
As always, we appreciate the opportunity to do business with you!
Kind regards,
------------------------------------------
Samantha Southerland
Customer Care Representative II
Robotics and Automation | ATI
1031 Goodworth Dr., Apex, NC 27539
T +1 919-629-7639
From: Lorena Carrillo <info@turnpack.com>
Sent: Monday, July 13, 2026 9:24 PM
To: Wade, Sarah <Sarah.Wade@novanta.com>
Subject: Turnpack, LLC Order (Ref PO26281834)
CAUTION: EXTERNAL e-mail.
Dear New Orders (ATI Industrial Automation, Inc.) Please find attached purchase order PO26281834 with reference: 919-629-7756 amounting in $ [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Dear New Orders (ATI Industrial Automation, Inc.)
Please find attached purchase order PO26281834 with reference: 919-629-7756 amounting in
$ 9,408.36 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 07/27/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.
Turnpack — Efficiency Redefined Through Automation
by Sarah Wade - 03:01 - 4 Sep 2026
Reference
-
PO# PO26281834/SO253175 for Turnpack, LLC - Ship Confirmation
Hi,
The remaining line is scheduled to ship on 9/18.
SO Line Nbr.
PO Line Nbr.
Item ID
Req. Qty.
Confirmed Ship Date
Ship Method
3
3
9120-TSS-HVQ-3314
10
9/18/2026
Fedex 2 Day Collect
Thanks,
------------------------------------------
Samantha Southerland
Customer Care Representative IIRobotics and Automation | ATI
1031 Goodworth Dr., Apex, NC 27539
T +1 919-629-7639
From: Southerland, Samantha
Sent: Wednesday, July 29, 2026 1:00 PM
To: 'Turnpack, LLC PO26281834 (919-629-7756)' <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: Receipt confirm: Turnpack, LLC Order (Ref PO26281834) SO253175Thanks very much for your order! We will send an estimated ship date once the information becomes available.
Your Account Manager is on copy and would be happy to assist further.
This sale is made in accordance with the Novanta Standard Terms and Conditions of sale.
As always, we appreciate the opportunity to do business with you!
Kind regards,
------------------------------------------
Samantha Southerland
Customer Care Representative IIRobotics and Automation | ATI
1031 Goodworth Dr., Apex, NC 27539
T +1 919-629-7639
From: Lorena Carrillo <info@turnpack.com>
Sent: Monday, July 13, 2026 9:24 PM
To: Wade, Sarah <Sarah.Wade@novanta.com>
Subject: Turnpack, LLC Order (Ref PO26281834)CAUTION: EXTERNAL e-mail.
Dear New Orders (ATI Industrial Automation, Inc.) Please find attached purchase order PO26281834 with reference: 919-629-7756 amounting in $ [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
PO26281834
$ 9,408.36 due 7/13/26
Dear New Orders (ATI Industrial Automation, Inc.)
Please find attached purchase order PO26281834 with reference: 919-629-7756 amounting in $ 9,408.36 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 07/27/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.Turnpack — Efficiency Redefined Through Automation
by "Southerland, Samantha" <Samantha.Ewing@novanta.com> - 07:51 - 2 Sep 2026-
RE: PO# PO26281834/SO253175 for Turnpack, LLC - Ship Confirmation
Hi,
Could you please provide the reason for the cancellation request?
Unfortunately, we are unable to cancel this purchase order. Per ATI's return policy, returns and order cancellations are not accepted unless the issue is due to an error on ATI's part.
Thank you for your understanding, and I look forward to your response
Regards,
Sarah
Sarah Wade
Account Manager-Inside Sales
Sarah.Wade@novanta.com
T: +1 919-629-7756
24/7 Support Hotline:
+1 (855) ATI-IA-00Join us at IMTS, Booth #236144, Sept 14-19, 2026. Register here: https://www.imts.com/show/reg.cfm
ATI and Novanta are committed to providing our customers with high quality products and services and we thank you for your continued business.
From: info@turnpack.com <info@turnpack.com>
Sent: Friday, September 4, 2026 2:36 PM
To: Southerland, Samantha <Samantha.Ewing@novanta.com>; 'Turnpack, LLC PO26281834 (919-629-7756)' <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: RE: PO# PO26281834/SO253175 for Turnpack, LLC - Ship Confirmation
Importance: HighCAUTION: EXTERNAL e-mail.
Please cancel and confirm if items already shipped are eligible for an RMA, unused.
From: Southerland, Samantha <Samantha.Ewing@novanta.com>
Sent: Wednesday, September 2, 2026 4:52 AM
To: Turnpack, LLC PO26281834 (919-629-7756) <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: PO# PO26281834/SO253175 for Turnpack, LLC - Ship ConfirmationHi,
The remaining line is scheduled to ship on 9/18.
SO Line Nbr.
PO Line Nbr.
Item ID
Req. Qty.
Confirmed Ship Date
Ship Method
3
3
9120-TSS-HVQ-3314
10
9/18/2026
Fedex 2 Day Collect
Thanks,
------------------------------------------
Samantha Southerland
Customer Care Representative IIRobotics and Automation | ATI
1031 Goodworth Dr., Apex, NC 27539
T +1 919-629-7639
From: Southerland, Samantha
Sent: Wednesday, July 29, 2026 1:00 PM
To: 'Turnpack, LLC PO26281834 (919-629-7756)' <catchall@turnpack.com>; Wade, Sarah <Sarah.Wade@novanta.com>
Subject: Receipt confirm: Turnpack, LLC Order (Ref PO26281834) SO253175Thanks very much for your order! We will send an estimated ship date once the information becomes available.
Your Account Manager is on copy and would be happy to assist further.
This sale is made in accordance with the Novanta Standard Terms and Conditions of sale.
As always, we appreciate the opportunity to do business with you!
Kind regards,
------------------------------------------
Samantha Southerland
Customer Care Representative IIRobotics and Automation | ATI
1031 Goodworth Dr., Apex, NC 27539
T +1 919-629-7639
From: Lorena Carrillo <info@turnpack.com>
Sent: Monday, July 13, 2026 9:24 PM
To: Wade, Sarah <Sarah.Wade@novanta.com>
Subject: Turnpack, LLC Order (Ref PO26281834)CAUTION: EXTERNAL e-mail.
Dear New Orders (ATI Industrial Automation, Inc.) Please find attached purchase order PO26281834 with reference: 919-629-7756 amounting in $ [...] ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
PO26281834
$ 9,408.36 due 7/13/26
Dear New Orders (ATI Industrial Automation, Inc.)
Please find attached purchase order PO26281834 with reference: 919-629-7756 amounting in $ 9,408.36 from Turnpack, LLC as well as the resale certificate, for your review and action.
The receipt is expected for 07/27/2026, if this date is not achievable, please reply with an available date for reconsideration.
**Please acknowledge the receipt of this order and lead time.Turnpack — Efficiency Redefined Through Automation
by Sarah Wade - 03:01 - 4 Sep 2026
-
