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RE: RE: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
Hi Lorena,
I spoke to Ariba support about the outstanding invoice. It turns out the project was completed and the account for the project was deleted. I’m in conversation with my team on how to handle the outstanding balance. We are talking about creating a new PO for you to charge the remaining balance, so you receive payment. Please give us a week since several people will have to sign off on the request.
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From: Turnpack LLC <info@turnpack.com>
Sent: Tuesday, June 30, 2026 6:06 PM
To: Accounts Payable US <accountspayable@abbott.com>
Cc: Keomisy-Chhean, DeeDee <deedee.keomisy-chhean@abbott.com>; Corporate Disbursement Helpdesk <corpdcc@abbott.com>
Subject: FW: RE: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
I believe the quantity discrepancy is because the invoice was submitted multiple times because it kept being rejected. For a very long time it sat in the portal saying acknowledged but never processed. It looked like the project had been closed
I believe the quantity discrepancy is because the invoice was submitted multiple times because it kept being rejected. For a very long time it sat in the portal saying acknowledged but never processed.
It looked like the project had been closed out before the final billing. See attached references.
This is a screen shot 4 months after it was submitted. Johnny Tran was the original purchaser and did not work there at the time the invoice was submitted so it sat unapproved.
Another follow up showed this as a result.
As per the update from our Hub team. The internal order associated with this invoice has been deleted. Kindly review and update the correct internal order.
Thank you for your time,
Lorena Carrillo
From: AccountsPayable <accountspayable@abbott.com>
Sent: Tuesday, June 30, 2026 1:38 PM
To: deedee.keomisy-chhean@abbott.com
Cc: lcarrillo@turnpack.com
Subject: FW: RE: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
Hi DeeDee,
Could you please assist on below email from supplier regarding attached invoice# INV2025080005 as it was rejected due to quantity discrepancy.
Thank you for contacting CDO Call Center
Should you require any further assistance feel free to contact us.
Best Regards
PTP Helpdesk- NK
corpdcc@abbott.com
(224) 6678053 or (866) 848-6841
Level of escalation Time lines Email recipient
Email Request: Within 3 days AP Helpdesk email address (corpdcc@abbott.com)
First Level of escalation 1 working day Above + Naveen @
naveen.kumar11@abbott.com
Second Level of escalation 2 working day Above + Process Lead Vikas @
vikas.rautela@abbott.com
--------------- Forwarded Message ---------------
From: Lorena Carrillo [lcarrillo@turnpack.com]
Sent: 6/26/2026 10:39 AM
To: accountspayable@abbott.com
Subject: RE: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
Hi DeeDee are you able to assist with this? Abbott PO 4100009883 As you can see the invoices match the PO so not sure where the discrepancy is. Thank you for your time, Lorena Carrillo From: AccountsPayable <accountspayable@?abbott.?com>
Hi DeeDee are you able to assist with this? Abbott PO 4100009883
As you can see the invoices match the PO so not sure where the discrepancy is.
Thank you for your time,
Lorena Carrillo
From: AccountsPayable <accountspayable@abbott.com>
Sent: Friday, June 26, 2026 10:32 AM
To: lcarrillo@turnpack.com
Subject: RE: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
Hi Lorena,
Invoice# INV2025080005 has been rejected due to quantity discrepancy. Please contact deedee.keomisy-chhean@abbott.com for further assistance.
Thank you for contacting CDO Call Center
Should you require any further assistance feel free to contact us.
Best Regards
PTP Helpdesk- NK
corpdcc@abbott.com
(224) 6678053 or (866) 848-6841
Level of escalation Time lines Email recipient
Email Request: Within 3 days AP Helpdesk email address (corpdcc@abbott.com)
First Level of escalation 1 working day Above + Naveen @
naveen.kumar11@abbott.com
Second Level of escalation 2 working day Above + Process Lead Vikas @
vikas.rautela@abbott.com
--------------- Original Message ---------------
From: Lorena Carrillo [lcarrillo@turnpack.com]
Sent: 6/25/2026 6:04 PM
To: afaccounting@abbott.com;
accountspayable@abbott.com
Subject: RE: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
How do I get this invoice paid!! From: Payable, AF Accounts <AFaccounting@?abbott.?com> Sent: Monday, October 20, 2025 9:?50 AM To: notifications@?turnpack.?com Subject: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005) Importance:?
How do I get this invoice paid!!
From: Payable, AF Accounts <AFaccounting@abbott.com>
Sent: Monday, October 20, 2025 9:50 AM
To: notifications@turnpack.com
Subject: Invoice Submission: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
Importance: Low
Good day! Thank you for your invoice submission. Please review the details below to ensure your invoice complies with our invoice submission standards.
UPDATE: Submission of invoices to multiple emails or mailing multiple copies can cause a delay in processing. Please refer to the purchase order document which indicates the email or address to use for invoice submission.
Please Note: This is an automated email box used only to send invoices for processing. Inquiries will not be answered. Abbott invoice inquiries, Statements and Acknowledgments need to be directed to our Call Center at accountspayable@abbott.com or 866-848-6841.
Email requirements:
1. All invoices/credits for Abbott Laboratories must be directed to AFACCOUNTING@abbott.com
2. The e-mail address should be in the ‘to’ field, not the ‘cc’ field
3. Only invoices/credits with a valid Abbott Laboratories PO number can be sent. PO numbers should be typed and not handwritten
4. One invoice/credit per attachment, the invoice can contain multiple pages
5. One email can contain multiple invoice/credit attachments
6. TIF & PDF are the preferred document types, JPEG and WORD DOC are acceptable
7. Files cannot be password protected
8. ZIP files cannot be sent
9. Attachments need to be in the body of the email, not an EML attachment
10. No Statements, Acknowledgments or Correspondence to this email address
These guidelines must be followed, or the invoice/credit(s) will not be processed. Optional fax numbers: 847-937-9739 or 847-937-6429
From: Chris
Berger <notifications@turnpack.com>
Sent: Monday, October 20, 2025 4:36:42 PM
To: Payable, AF Accounts <afaccounting@abbott.com>
Subject: Turnpack, LLC Invoice (Ref INV/2025/08/0005)
Dear Submit Invoice (St. Jude Medical, Cardiology Division, Inc.?), Please see attached invoice INV/2025/08/0005 (with reference: SO2311493) amounting in $ 16,577.?00 from Turnpack, LLC. [.?.?.?] ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
Dear Submit Invoice (St. Jude Medical, Cardiology Division, Inc.), Please see attached invoice INV/2025/08/0005 (with reference: SO2311493) amounting in $ 16,577.00 from Turnpack, LLC. [...] ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
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Dear Submit Invoice (St. Jude Medical, Cardiology Division, Inc.),
Please see attached invoice INV/2025/08/0005 (with reference: SO2311493) amounting in
$ 16,577.00 from Turnpack, LLC. Please remit payment at your earliest convenience.
Please use the following communication for your payment: INV/2025/08/0005.
If you have received this email in error, please reply with the proper contact.
You may reply to this email with any questions, comments, or concerns regarding your order.
Your prompt payment is greatly appreciated. To avoid any interest or penalties on invoices over the stated payment terms, please remit payment by date stated on your invoice.
If payment has not been received by the 5th late business day an APR of 7.75% will be charged daily until payment in full has been received. Client is responsible for all collection costs deemed reasonable by Turnpack.
NOTE: while ACH is our preferred payment method we do accepts checks. Please make check payable to: "Turnpack LLC" and mail to the new address below. Credit card is accepted upon request with a 3.6% fee.
Please note change of Address:
22425 S Scotland Ct
Suite 104
Queen Creek, AZ 85142
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by Keomisy-Chhean, Dee Dee - 04:01 - 4 Jul 2026