Info Inbox

info@turnpack.com

Return for Order Number #0002666476

Return Request Received


Dear Christopher Berger, Thank you for submitting your return request to Edmund Optics. We have received the following return request and will be in contact with you shortly for next steps.

What to expect next:

A Sales Representative will contact you within 1 business day with your Return Authorization Number (RMA) and detailed instructions on how to return your product to us. Please wait to receive this information before shipping your item.

Return request details:

Customer Information : Christopher Berger - Turnpack

Contact Email : info@turnpack.com

Date Submitted : 4/17/2026

Why are you returning this item? I ordered the wrong product

How can we make it right? Credit

Return request details :
returning to exchange for new camera

Items Price Qty Estimated Return Value
Stock Number : 33830
35mm f/2.8, HPi Lens 1.1" 
$645.00 1 $645.00
Estimated Total Return Amount
$645.00

The Future Depends on Optics

This email was sent by:
Edmund Optics - 101 E Gloucester Pike, Barrington, NJ 08007-1331 USA
Tel: 1-800-363-1992


by "Return for Order Number #0002666476" <sales@edmundoptics.com> - 02:22 - 17 Apr 2026

Follow-Ups

  • RE: Return for Order Number #0002666476

     

    RMA Number: 60088856

    Reference Order Number: 2666476

    Reason for Return: Unsuitable for Intended Application

     

    Good morning,

     

    Your RMA (Return Materials Authorization) Number is 60088856. This number is good for 14 days. Items received past the 14 days will be issued a restocking charge. Our minimum restocking fee is 25%.

     

    The items must be in their original manufacturers packaging and show no signs of use, misuse or other damage. All mirrors should be packed in lens tissue before placing them in foam packaging. All returned items go through an inspection. If our Quality Assurance Department determines something is wrong with the product we will contact you and let you know if we will accept the item or if a restocking fee will be charged and what the percentage will be.

     

    Items found to be defective are accepted for repair or replacement for a period of one year from the invoice date. If everything is okay we will issue a credit minus the shipping and handling charges.

     

    Please do not write on original packaging. All returns should be sent to:

     

    Edmund Optics

    101 East Gloucester Pike

    Barrington, NJ 08007

    Attn: RMA 60088856

     

     

    ———————————————
    Nicole Boudreau   |  Customer Solutions Team Lead

     

    Edmund Optics® Headquarters
    p 1-800-363-1992 option 1   f:  +1 856.573.6295

     

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    THE FUTURE DEPENDS ON OPTICS®

     

    From: Return for Order Number #0002666476 <sales@edmundoptics.com>
    Sent: Friday, April 17, 2026 2:21 PM
    To: info@turnpack.com
    Cc: Sales Support (EOB) <sales@edmundoptics.com>
    Subject: Return for Order Number #0002666476

     

    Edmund Optics Logo

    Return Request Received

     

    Dear Christopher Berger, Thank you for submitting your return request to Edmund Optics. We have received the following return request and will be in contact with you shortly for next steps.

    What to expect next:

    A Sales Representative will contact you within 1 business day with your Return Authorization Number (RMA) and detailed instructions on how to return your product to us. Please wait to receive this information before shipping your item.

    Return request details:

    Customer Information : Christopher Berger - Turnpack

    Contact Email : info@turnpack.com

    Date Submitted : 4/17/2026

    Why are you returning this item? I ordered the wrong product

    How can we make it right? Credit

    Return request details :
    returning to exchange for new camera

    Items

    Price

    Qty

    Estimated Return Value

    Stock Number : 33830
    35mm f/2.8, HPi Lens 1.1" 

    $645.00

    1

    $645.00

    Estimated Total Return Amount

    $645.00

     

                  

     

    The Future Depends on Optics

    Edmund Optics Logo

    This email was sent by:
    Edmund Optics - 101 E Gloucester Pike, Barrington, NJ 08007-1331 USA
    Tel: 1-800-363-1992

     


    by "Sales Support (EOB)" <sales@edmundoptics.com> - 09:41 - 20 Apr 2026