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B74497 Turnpack Xometry Statement of Account
Dear B74497 Turnpack,
Please see the attached statement showing all open invoices.
We're excited to introduce the new Xometry Customer Payment Portal ( https://www.xometry.com/quoting/home ), a simpler, more transparent way to manage your invoices and payments. With the portal you can:
• View and manage all invoices in one place, 24/7 - access your full invoice history from a single, intuitive dashboard, anytime, anywhere
• Pay securely by credit card - no more needing to contact Xometry directly with your payment details
• Track payment history and open invoices - see all pending and completed transactions at a glance and easily reconcile your accounts
Log in ( https://www.xometry.com/quoting/home ) with your existing Xometry credentials to get started. Check out the training materials or reach out to accounting@xometry.com with any questions. ( https://docs.google.com/document/d/1CpDkkduzl9MThXoOiqC2PPlWRHlUawAME8XnsJ9gI2A/edit?tab=t.0 )
For general questions regarding your services, please contact us at support@xometry.com.
Sincerely,
Xometry
por "accounting@xometry.com" <accounting@xometry.com> - 07:47 - 10 sep. 2026 -
Second Chance Picks + Trending Items for You, Friend
🧠 We Picked These Just for You FriendFresh picks based on your past bids and browsing.Jump back in there → Log In to My Account 
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ITEMS WON 0 SAVINGS VS RETAIL $ AVERAGE % OFF 0% 
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por "Nellis Auction" <nelli@nellisauction.com> - 07:26 - 10 sep. 2026 -
Your shipment was delivered 876847269830
FedEx
Your shipment was delivered. Delivery Date Thursday, 10/09/2026
13:06
Get alerts on future deliveries Stay informed with delivery notifications for all your shipments. You can also share delivery instructions and manage your delivery. 
SIGN UP Delivered to 6922 E VIA NORTHGATE, MESA, AZ 85212 Received by C.Chris Report missing package How was your experience with FedEx international shipping? 
Tracking details Tracking ID 876847269830 From HANNAH
MOFLON TECHNOLOGY CO.,LIMITED
1F,2F,3F,NO.6BLDG,INDUSTRIAL AREA D
BUYONG COMMUNITY,BAOAN DISTRICT,
ShenZhen 518104,China
SHENZHENCN
518104To CHRIS BERGER
TURNPACK LLC
6922 E VIA NORTHGATE SUITE 101,
MESA, AZ 85212,UNITED STATES
MESA, AZ, US
85212Ship date Tue 9/08/2026 05:47 PM Number of pieces 1 Total shipment weight 0.50 KG Service FedEx International Priority® TRACK SHIPMENT 
Track your package and see when it's coming With Map View, follow your package's journey and get an estimated delivery time window—so you can plan ahead and avoid missed deliveries. DOWNLOAD THE MOBILE APP
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por "FedEx Tracking" <TrackingUpdates@fedex.com> - 04:16 - 10 sep. 2026 -
RE: Coming Due Notice
Hello,
Can you advise on payment status for the past due invoices below? The account will be placed on hold if payment is not received end of week.
Customer ID
Customer Name
Invoice Number
PO
Invoice Date
Due Date
Days Past Due
Terms
Invoice Amount
185813
Turnpack LLC
1279191
PO26281835
08/01/26
08/31/26
10
NET 30 DAYS
1,405.60
185813
Turnpack LLC
1279000
PO26281835
08/01/26
08/31/26
10
NET 30 DAYS
7,070.00
8,475.60
NANCI TORRES | Accounts Receivable
P: 602.730.8532
Heitek Automation · a SunSource Company · www.heitek.com · Request a Quote · Line Card
From: HTK_ACCOUNTSRECEIVABLE
Sent: Wednesday, September 2, 2026 2:57 PM
To: info@turnpack.com
Cc: HTK_ACCOUNTSRECEIVABLE <ar@heitek.com>
Subject: Coming Due NoticeHello,
Just a kind reminder that the following invoices are currently showing due or will be due by 09/06/2026. Please advise payment status.
Customer ID
Customer Name
Invoice Number
PO
Invoice Date
Due Date
Days Past Due
Terms
Invoice Amount
185813
Turnpack LLC
1279191
PO26281835
08/01/26
08/31/26
2
NET 30 DAYS
1,405.60
185813
Turnpack LLC
1279000
PO26281835
08/01/26
08/31/26
2
NET 30 DAYS
7,070.00
8,475.60
Just a kind reminder the account has a ten day grace period. After the account is 10 days past due, it will be put on hold until payment is received. Let me know if you have any questions or concerns regarding the account.
Thank you!
NANCI TORRES | Accounts Receivable
P: 602.730.8532
Heitek Automation · a SunSource Company
www.heitek.com · Shop Online Here
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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
por Nanci Torres - 03:26 - 10 sep. 2026 -
Set Sail for Alaska, Mexico, and More - Browse Costco Travel Cruise Itineraries and Vacation Packages
Set Sail for Alaska, Mexico, and More - Browse Costco Travel Cruise Itineraries and Vacation Packages
HOT BUY Oahu: Ka La'i Waikiki Beach LXR Hotels & Resorts Package Included Extras Value: $332 (Daily Resort Credit, Valet Parking and Waived Resort Fee)
Digital Costco Shop Card2 Nights or More
Book by: 9/14/26
HOT BUY Mexico: Wyndham Grand Cancun Package All-Inclusive, Beachfront Resort
Included Extras Value: $75 – $175 (Resort Credit)
Stay 4 / Pay 3
Kids Stay Free*4 Nights or More
Book by: 9/14/26
HOT BUY California: San Diego Mission Bay Resort Package Included Extras Value: $238 (Resort Credit and Waived Resort Fee)
Stay 3 / Pay 23 Nights or More
Book by: 9/14/26
HOT BUY Royal Caribbean Deal $100 – $200 Shipboard Credit Book by: 9/14/26 
Oahu: Waikiki Beach Marriott Resort & Spa Package
Included Extras Value: $320 (Waived Resort Fee and Daybed Rental)
Digital Costco Shop Card4 Nights or More 
Orlando: Walt Disney World® Resort Package
Tickets Available for Disney Jollywood Nights or Mickey's Very Merry Christmas Party
5 Nights or More 
Guided Vacations and River Cruises
Early Booking Rates on Select 2027 Tours**
Book by: 9/30/26 
Tahiti: The St. Regis Bora Bora Resort Dinner Package
Daily Buffet Breakfast
Nightly 3-Course Dinner
Stay 5 / Pay 4
Round-Trip Airfare from LAX5 Nights or More 
Arizona, Colorado Las Vegas, Texas or New Orleans
Member Value with Every Package
Score a Stay for Game Day
Member Savings in Every Package
Book Hotel + Flight and/or Rental Car
Alaska Cruisetours
Digital Costco Shop Card with Every Sailing
Set Sail on the Disney Treasure
Character Greetings and Themed Dining
Digital Costco Shop Card, Courtesy of Costco Travel
West Coast Sailings
Digital Costco Shop Card with Every Sailing
Costco Wholesale, Customer Service | P.O. Box 34535 | Seattle, WA 98124-1535
*Up to 2 kids 11 and younger stay and eat free (per room, per stay, valid for travel through 6/30/27, book by 9/14/26)
1The Digital Costco Shop Card promotion is valid for qualifying, completed rentals of Full-size Car, Premium Car, Compact SUV, Intermediate SUV, Standard SUV, Standard - Elite SUV, Mini Van, Full-size SUV, Luxury Car, Premium SUV, Full-Size Van, Jeep Wrangler, Mid-size Pickup, Full-size Pickup (subject to availability). Minimum of three consecutive days (72 hours), maximum 28 days. Valid for Alamo and Enterprise reservations made through CostcoTravel.com between 09/07/26 - 09/10/2026, for rentals traveling between 09/07/26 - 11/30/2026. Digital Costco Shop Cards are not redeemable for cash, except as required by law. Where applicable, the offer is valid for dates specified, is only valid for bookings made through Costco Travel and is only valid for completed travel. Limit one Digital Costco Shop Card offer per rental. Offer is nontransferable and may not be combined with any other offer or coupon. Changes or cancellations to the reservation will result in the forfeiture of the Digital Costco Shop Card. The Digital Costco Shop Card, which you will receive by email one to four weeks after you return the car, may be used toward merchandise at any Costco warehouse throughout the United States and Canada, or toward online purchases at Costco.com. Neither CWC-Gift Card Co. nor any of its affiliates are responsible for use of this card without your permission. Digital Costco Shop Cards may not be applied toward payment of cruises. rental cars, hotel (room-only) Disneyland Resort packages, guided vacations, or any other specialty vacation products.
**Save 10% on select Trafalgar, Insight Vacations and Costsaver tours, including select Trafalgar and Insight Vacations Small Group Tours, as featured as "Early Booking Offer." Valid on new bookings made between April 20, 2026 and September 30, 2026; not valid on existing bookings. Deposit is due at time of booking to lock in savings; full payment is due 120 days prior to departure or at time of booking if within 120 days. Prices are in USD, are per person, land only, based on double occupancy, are subject to availability and The Travel Corporation reserves the right to withdraw or amend this offer at any time. However, any booking made and confirmed prior to the withdrawal or amendment of this offer will be honored at the price quoted at the time of booking confirmation, and where reasonably practical, The Travel Corporation will endeavor to provide advance notice of any withdrawal or material amendment to this offer via the The Travel Corporation website. Minimum number of guests are required to operate departures. If guests change to another tour or date not on sale, they are responsible to pay the difference and adhere to different payment conditions; discounts are not transferrable. Offer is combinable with the 5% Global Tour Rewards loyalty discount available to eligible past guests only, but cannot be combined with: any other promotional offer or discount code; group booking discounts or custom group rates; Future Travel Credit carry-forward discounts or any other special offer, unless expressly stated otherwise. The availability shown on the The Travel Corporation website is indicative only and may not reflect real-time capacity. In some instances, departures which have recently become fully booked may continue to display as available for a brief period. All bookings are subject to confirmation of availability following your booking request. Other conditions apply. The Travel Corporation reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. These terms and conditions are governed by and construed in accordance with the laws of California, USA. CST #2077132-20, 2068745-20, 2084503-20.
Save 20% or 30% on select Trafalgar River Cruises as featured as "Early Booking Offer." Valid on new bookings only made between May 29, 2026 and September 30, 2026 in all stateroom categories, subject to availability; not valid on existing bookings. Deposit is due at time of booking to lock in savings; full payment is due 120 days prior to departure or at time of booking if within 120 days. Prices are in USD, are per person, cruise only, based on double occupancy, are subject to availability and The Travel Corporation reserves the right to withdraw or amend this offer at any time. However, any booking made and confirmed prior to the withdrawal or amendment of this offer will be honored at the price quoted at the time of booking confirmation, and where reasonably practical, The Travel Corporation will endeavor to provide advance notice of any withdrawal or material amendment to this offer via the The Travel Corporation website. If guests change to another tour, river cruise or date not on sale, they are responsible to pay the difference and adhere to different payment conditions; discounts are not transferrable. Offer is combinable with the 5% Global Tour Rewards loyalty discount available to eligible past guests only, but cannot be combined with: any other promotional offer or discount code; group booking discounts or custom group rates; Future Travel Credit carry-forward discounts or any other special offer, unless expressly stated otherwise. The availability shown on the The Travel Corporation website is indicative only and may not reflect real-time capacity. In some instances, departures which have recently become fully booked may continue to display as available for a brief period. All bookings are subject to confirmation of availability following your booking request. Other conditions apply. The Travel Corporation reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. These terms and conditions are governed by and construed in accordance with the laws of California, USA. CST #2077132-20, 2068745-20, 2084503-20.
Digital Costco Shop Card Promotion: One Digital Costco Shop Card per room/stateroom, per stay. The exact amount of the Digital Costco Shop Card will be calculated during the booking process. The Digital Costco Shop Card promotion is nontransferable and may not be combined with any other promotion. A Digital Costco Shop Card will be emailed 1 – 4 weeks after your trip. Costco Shop Cards are not redeemable for cash, except as required by law. For complete Digital Costco Shop Card terms and conditions, visit CostcoTravel.com.
†Reward on qualified Costco Travel purchases will be credited after travel is completed; reward certificate is sent at membership renewal. Terms, conditions and exclusions apply; see the membership counter or Costco.com. Maximum annual Executive Member Reward is $1,250.
‡Costco Anywhere Visa® Card by Citi – Earn 3% cash back reward on Costco Travel purchases. Subject to credit approval. Cash back will be provided as a reward certificate once your February billing statement closes. Redeemable for cash or merchandise at U.S. Costco warehouses, including Puerto Rico, until December 31 of the year issued.
Costco Travel is available to Costco members residing in the U.S. Seller of travel registration numbers: CA: CST 2054248-50; FL: ST 32555; HI: TAR 5595; IA: TA 620; WA: WST 602042600. Registration as a Seller of Travel does not constitute approval by the state of California.© 1998-2026 Costco Wholesale Corporation. All rights reserved.
por "Costco Wholesale" <Costco@digital.costco.com> - 02:26 - 10 sep. 2026 -
New Item Alert: Maison Perrier Lime & Ginger Sparkling Water
New Item Alert: Maison Perrier Lime & Ginger Sparkling Water
Perrier 1
Perrier 2
Perrier 3
Shop Your Way In Warehouse-SYW
In Warehouse
Shop at your local
Costco Business Center warehouseLocal Business Delivery-SYW
Local Business Delivery
Order online for delivery to your business from our Costco trucksSame-Day Delivery-SYW
Same-Day Delivery
Order online for your business or home, powered by InstacartSavings Event
Product specifications, availability and prices are subject to change without notice.
Savings Event: Instant Savings are valid only August 24 - September 20, 2026, at Costco Business Center and CostcoBusinessDelivery.com. A valid Costco membership is required. State law may require sales tax to be charged on the pre-discounted price if the product is subject to sales tax. These taxes, if any, are in addition to the amount you are paying for the product. Quantities are limited. Item limits apply, per member. Instant Savings limited to inventory available from manufacturer. No rain checks will be issued for out of stock items. All Instant Savings are available for delivery unless indicated. Delivery orders must be placed online at CostcoBusinessDelivery.com or SameDay.CostcoBusinessDelivery.com to receive Instant Savings. Savings are not available on Costco.com and may not be combined with any other Instant Savings or coupon. Cigarette items are for resale only. No cash redemption.
In the past you provided Costco with your email address info@turnpack.com. Occasionally, you will receive brief advertising announcements regarding special items and services. If you prefer not to receive these advertisements, please click unsubscribe to send an email requesting to be removed.
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Costco Wholesale, Customer Service | P.O. Box 34535 -- Seattle, WA 98124-1535.
© 1998-2026 Costco Wholesale Corporation. All rights reserved.
Member Privileges and Conditions | Privacy Statement | Terms and Conditions
por "Costco Business Center" <Costco@digital.costco.com> - 01:16 - 10 sep. 2026 -
Call for Papers: Submit your abstract for the 77th ECTC!
Submit your abstract for the 77th ECTC!
The premier international conference for electronics packaging, components, and microelectronics systems technology.
You are invited to submit an abstract about new developments and technology related to the following:
- Applied Reliability
- Assembly & Manufacturing Technology
- Emerging Technologies
- Electrical Design and Analysis
- Interconnections
- Materials & Processing
- Packaging Technologies
- Photonics
- Thermal/Mechanical Simulation & Characterization
- Interactive Presentations
Submission Guidelines
The content must be original, previously unpublished, non-confidential and without commercial content.
All abstracts must be submitted electronically at our website by 5 October 2026. Selected authors will be announced by 7 December 2026. The first 100 people to submit abstracts will be entered into a drawing to win a free ECTC 2027 registration.Abstract Guidelines
Abstracts include a 50-word novelty paragraph, content of up to 700 words, and one optional table (or figure). All accepted papers will be presented during oral, interactive presentations or special student interactive presentations sessions.
For more information, please contact:
Tanja Braun
77th ECTC Program Chair
E-mail: Tanja.Braun@izm.fraunhofer.de
Again, this year:- First-time submitting authors will be entered into a drawing to win a prize during the conference.
- Furthermore, following the conference, a collection of outstanding papers may be selected (with appropriate revisions) for peer-reviewed publication in the prestigious IEEE Transactions on Components, Packaging, and Manufacturing Technology.
Professional Development Courses
The 2027 ECTC PDC (Professional Development Courses) abstract submission is now open! A diverse array of PDCs will be offered on the first day of the conference (1 June). Renowned experts will conduct the PDCs, enabling participants to expand their technical expertise.
The Electronic Components and Technology Conference is the premier international symposium for presentations on electronic devices, materials, packaging, reliability, and design, sponsored by the EPS Society of the IEEE. You are invited to submit a proposal for a 4-hour educational short course that provides information on developments, technology and knowledge in the areas described in the ECTC Call for Papers. Please submit a 200-word course description, a course outline consisting of up to 16 bullet items, and a description of your target audience. The proposals must be received by 19 October 2026.The submission of a proposal represents your commitment to present the course at the conference if your proposal is accepted. The PDC files will be distributed to registered PDC attendees starting on 28 May 2027.
For more information, please contact:
Kitty J. Pearsall
77th ECTC Professional Development Courses Chair
Capstan Technologies
Phone: +1-512-845-3287
Email: kitty.pearsall@gmail.comSponsorship Opportunities to Enhance Your Presence at ECTC
ECTC offers many unique sponsorship opportunities that provide highly visible exposure for your company. Additional information is available here.
For more information, please contact:
Alan Huffman, ECTC Sponsorship Chair
E-mail: alan.huffman@ieee.org; sponsorship@ectc.netExhibit at the ECTC: SOLD OUT – Waitlist Only
The ECTC Exhibition is proud to feature over 130 companies and organizations representing the full spectrum of materials, services, equipment, and products for the electronic packaging industry.
Complementing the strength of the ECTC technical program, the exhibition provides an unparalleled opportunity for engineers and decision-makers to engage with representatives from leading electronic packaging companies.
Exhibit space for ECTC 2027 is currently sold out. If you are interested in exhibiting, we encourage you to join our waitlist by contacting:
Chris Bower, ECTC Exhibits Chair
E-mail: at chris.bower@ectc.net, or Esther Colom at exhibits@ectc.netFor more information on the 2027 ECTC visit www.ectc.net.
Also, see some of the 2026 ECTC Highlights.
Learn more about the packaging innovations and the ECTC role over the last 75 years here.
Become an ECTC Sponsor: Don't miss this great opportunity!
See ECTC pictures via Flickr and be sure to join the ECTC via LinkedIn.
Thanks to Our 2026 Sponsors
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por "IEEE Electronics Packaging Society" <ieee-eps@deliver.ieee.org> - 12:31 - 10 sep. 2026 -
Your August 2026 Pro Xtra Statement is Here
Home Depot Pro
[Home Depot Pro Xtra] Your August 2026 Pro Xtra Statement is Here- View Your Perks, Savings and More.
View as a web page 
Building Materials Electrical Paint Plumbing Tools Bulk 
QUICK LINKS Mobile App Pro Local Ad Pro Pick™ Product Videos INFORMATION Privacy & Security Contact Us Store Finder *4X faster does not apply to The Home Depot Commercial Account. 4X faster applies only to the Perks benefit of The Home Depot Pro Xtra Credit Card. Every $1 spent on your card counts as $4 for purposes of earning Perks. There are minimum spend thresholds and limits to the amount of Perks that you may earn. See The Home Depot Pro Xtra Program Rules at www.homedepot.com/c/ProXtra_TermsandConditions.
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por "Home Depot Pro Xtra" <homedepotpro@mg.homedepot.com> - 11:07 - 10 sep. 2026 -
3 Ways to Stay Ready for the Busy Season
UPS
A little refresh before the rush.
Whether you're saving on shipping, streamlining operations or looking for new ways to stay ahead, UPS has services to help you take on the busy season before it even begins.
You have a head start! See what's next.
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por "UPS" <ups@emails.ups.com> - 10:56 - 10 sep. 2026 -
We’ve updated your estimated delivery 876847269830
FedEx
We’ve updated the estimated delivery of your shipment. Scheduled delivery date Thu 9/10/2026
Estimated between 10:30 and 14:30
Take more control of your shipments MANAGE DELIVERY Some delivery options might not be available on the day of delivery. Tracking details Tracking ID 876847269830 From HANNAH
MOFLON TECHNOLOGY CO.,LIMITED
1F,2F,3F,NO.6BLDG,INDUSTRIAL AREA D
BUYONG COMMUNITY,BAOAN DISTRICT,
ShenZhen 518104,China
SHENZHENCN
518104To CHRIS BERGER
TURNPACK LLC
6922 E VIA NORTHGATE SUITE 101,
MESA, AZ 85212,UNITED STATES
MESA, AZ, US
85212Ship date Tue 9/08/2026 05:47 PM Number of pieces 1 Total shipment weight 0.50 KG Service FedEx International Priority® TRACK SHIPMENT 
Won’t be home? Have us hold your package. Sign up for FedEx Delivery Manager® and request to redirect your package to one of 10,000+ convenient locations for easy pickup. ENROLL FOR FREE
Please do not reply to this message. This email was sent from an unattended mailbox.All weights are estimated.
© 2026 FedEx. All rights reserved.
Scammers can pose as legitimate organizations to seem convincing. We encourage you to stay cautious of unknown messages – delete them and visit the FedEx Fraud & Security page to help keep your information safe.
Thank you for your business.
ID 1033Terms of Use Privacy notice Support Fraud & security
por "FedEx Tracking" <TrackingUpdates@fedex.com> - 08:57 - 10 sep. 2026 -
Your product review is important to us
Your product review is important to us
Review your Shark FlexBreeze Cordless Fan with Misting Attachment —
Christopher,
Your feedback is essential to maintaining the high quality of products you've come to expect. We hope you'll review your Shark FlexBreeze Cordless Fan with Misting Attachment. If an item is still in transit, rest assured we will send a reminder in three weeks.
Write a review
Thanks again,
Costco Wholesale
Contact Customer Service with questions or concerns. If you no longer wish to receive product review notifications on future purchases, you can unsubscribe any time.
This email was sent by: Costco Wholesale
P.O. Box 34783, Seattle, WA, 98124-1783, USA
por "Costco" <costco@reviews.costco.com> - 12:27 - 10 sep. 2026 -
Authorized for Invoicing (PO# USA000EP754372)
(3) Quotation SO26311100, Datacon Wafer Table, Datacon Multi-Pin Needle Kit (D 20mm) (DC-NK-MP-20) PO#: USA000EP754372 Deliver toCisco Systems Inc.LocationCarlsbad, CaliforniaChris,
You are now authorized to invoice through Candex up to $3,650 (plus applicable tax) when payment is due.
Address invoices as follows:Tax Invoice Addressee:Candex Solutions, Inc.
420 Lexington Ave, Ste 300
New York, NY 10170, US
TAX #: 45-2805653Deliver to:Kirk Stechschulte
020-US-CA-CSB04-020-000
2320 Camino Vida Roble Suite 100
Carlsbad, 92011
CA, United States
How it Works:
1) Invoice through Candex
2) Candex invoices Cisco
3) Candex gets paid
4) Candex pays you
Click Here to view this order on Candex.
Click Here to download seller guide.
Click Here to add another colleague
Please ensure that Cisco's name and address (not Candex) are provided in the "Deliver To" field of the shipping documents. Please contact Cisco for any questions or concerns regarding shipping.
Thanks,
Candex SupportCandex allows businesses to engage and exchange payments in a compliant way without setup in each other’s financial systems.
Visit our Help Center
Support at support@candex.com
Mute reminders
[[CXOID=b6d3683e-6db1-45c1-8af7-d664efc88f5e]]|[[CXPID=N/A]][[CANDEXPONUMBER=USA000EP754372]]|[[CANDEXID=N/A]]|[[CANDEXCOUNTRY=US]]
por "Candex (requested by Cisco)" <support@candex.com> - 10:42 - 9 sep. 2026 -
Second Chance Picks + Trending Items for You, Friend
🧠 We Picked These Just for You FriendFresh picks based on your past bids and browsing.Jump back in there → Log In to My Account
Auction My Account Help Desk
Shop Deals by Price 
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por "Nellis Auction" <nelli@nellisauction.com> - 07:26 - 9 sep. 2026 -
RE: [EXT] Re: Equipment Help
Hi Chris,
In case it’s any help here is the current error:
Best,
David
From: Noah C Ekstrom <noah.c.ekstrom@henkel.com>
Sent: Tuesday, September 8, 2026 3:41 PM
To: Christopher Berger <cberger@turnpack.com>; David Grimes <david.grimes@henkel.com>
Cc: Chris Berger (Ext@turnpack.com) <info@turnpack.com>
Subject: Re: [EXT] Re: Equipment HelpCurrently, yes if I push it manually to the bottom it will move up and around 1cm and then stop.
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, 08 September 2026 15:22:19
To: David Grimes <david.grimes@henkel.com>
Cc: Noah C Ekstrom <noah.c.ekstrom@henkel.com>; Chris Berger (Ext@turnpack.com) <info@turnpack.com>
Subject: Re: [EXT] Re: Equipment HelpCAUTION: This message is from an EXTERNAL SENDER – Please do not open links or attachments unless you recognize the source of this email and know the content is safe!
Thanks for the info guys.
When you try to home the machine does the wafer camera move up at all?
Chris
On Tue, Sep 8, 2026 at 3:17 PM David Grimes <david.grimes@henkel.com> wrote:
Hi Guys,
I’ll just pop in to say that the current error (different than the previous error when the camera was stuck all the way up) indicates that the trouble initializing the camera is “mechanical”.
Best,
David
From: Noah C Ekstrom <noah.c.ekstrom@henkel.com>
Sent: Tuesday, September 8, 2026 11:18 AM
To: Christopher Berger <cberger@turnpack.com>
Cc: Chris Berger (Ext@turnpack.com) <info@turnpack.com>; David Grimes <david.grimes@henkel.com>
Subject: RE: [EXT] Re: Equipment HelpThank you!
First instance was a user trying to auto focus the wafer during teaching on Wednesday. The camera went up and didn’t stop till it reached limit. Error message that kept popping up was “Initialization of wafer camera failed”. In the log it was showing SmEsLiftSys and SmWcFocusSys get position errors and no origin defined. It enters e-stop after the initialization fails.
Ultimately, David was able to pull down a bit on the camera unit and then it rehomed. That was on Friday, but nobody used the tool to try actual operation (just homed it a few times).
Today someone tried to use the machine and it homed, did pickup and seemed fine, but during first build it also spit out the initialization failure. We have tried moving the unit and it doesn’t want to home consistently. Sometimes it homes once but usually it fails. The camera focus doesn’t jog consistently in the troubleshooter. Still seeing position errors but sometimes it’s a negative number, sometimes timeout, sometimes undefined. Always same “wafer camera failed” popup message
The fact it moves sometimes makes us think the motor might be ok, but now its so all over we aren’t sure. BESI says CAN board or sensor but without being able to troubleshoot it’s a real long time for CAN board lead time…
Best regards,
Noah Ekstrom
Noah C. Ekstrom
Lab Team Manager
Henkel Corporation
Mobile: +1 (949) 241-5407
E-mail: noah.c.ekstrom@henkel.com
Webpages: Adhesives for Electronics Assembly & Manufacture - Henkel Adhesives
From: Christopher Berger <cberger@turnpack.com>
Sent: Tuesday, September 8, 2026 11:01 AM
To: Noah C Ekstrom <noah.c.ekstrom@henkel.com>
Cc: Chris Berger (Ext@turnpack.com) <info@turnpack.com>; David Grimes <david.grimes@henkel.com>
Subject: [EXT] Re: Equipment HelpCAUTION: This message is from an EXTERNAL SENDER – Please do not open links or attachments unless you recognize the source of this email and know the content is safe!
HI Noah,
I am at a customer today but I'll try to call you. In the meantime can you give me some more info on the error and the behavior?
Chris
On Tue, Sep 8, 2026 at 10:54 AM Noah C Ekstrom <noah.c.ekstrom@henkel.com> wrote:
Hi Chris,
This is Noah Ekstrom at Henkel. We're having some issues with our Datacon (you've helped with it in the past) and could use any urgent troubleshooting support you could provide.
We're getting a wafer camera error and need to figure out if it's a motor, sensor, or easy fix.
Please reach out via email or phone (9492415407)
Noah Ekstrom
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
--
Christopher Berger
Phone: +1 (480) 331-1878
Cell: +1 (480) 273-4686
cberger@turnpack.com | www.turnpack.com
por David Grimes - 05:37 - 9 sep. 2026
