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Lead Time Update: Sales Order TS3929491, Your Purchase Order PO26061584
Hello,
I apologize for the delay in getting back to you. I am reaching out to provide an update on your recent order with Thorlabs! I have confirmed quantity 1 of Item # LEDD1Bis available in one of our international warehouses and have requested that inventory to fulfill your order. The transit time will be up to 3 weeks. Upon receipt, the item(s) will be inspected and then shipped to you from our Newton, NJ location.
If you need to make any immediate changes to your sales order, please contact our main sales number 973-300-3000 or email sales@thorlabs.com. If I can be of further assistance, please let me know!
Thank you!
Tamara Recalde Chelle
Order Fulfillment Specialist I ∙ 973 300 3000
How did we do?
On February 11, 2026 at 7:35 PM EST ofteam@thorlabs.com wrote:
Hello,
I am reaching out to share we are actively working with our manufacturing team to determine the estimated ship date of the item(s) from your order, marked as lead time on the attached confirmation. We hope to be able to provide the item’s availability in the upcoming days and will be in contact as soon as the information is available.
If you would prefer to explore other in-stock alternatives, I am happy to connect you with a Support Engineer to discuss your application.
Thank you for your patience as we work to fulfill the order and please do let me know if I can be of any further assistance!
Kind Regards,
Amy Drost
Thorlabs Order Fulfillment TeamPhone: +1-973-300-3000
Email: OFTeam@thorlabs.com
by "Tamara Recalde Chelle" <TChelle@thorlabs.com> - 06:26 - 17 Feb 2026 -
A message from LORENA CARRILLO: SAP Business Network Existing Account confirmation
Dear Chris Berger,A message from LORENA CARRILLO: SAP Business Network Existing Account confirmation
Company: TURNKEY PACKAGING SOLUTIONS, LLC
Country: USA
SAP Business Network ID: AN11063961024
You got a message from LORENA CARRILLO (info@turnpack.com) about your existing account.
Please contact LORENA CARRILLO and determine whether this account is associated with the request LORENA CARRILLO received.
Evaluate if a user login should be created for LORENA CARRILLO. In case of a trade relationship request,
LORENA CARRILLO needs to forward the request to you to merge it into this account.
If it is a sourcing request LORENA CARRILLO can merge the request using the new user account you created.
See the message below:
Hello,
I recently attempted to create an account on SAP Business Network. During the account creation process, SAP Business Network returned your account as a match.
Please contact me to determine if I should use this account.
Thank you.LORENA CARRILLO
Company: TURNKEY PACKAGING SOLUTIONS LLC
Email: info@turnpack.com
Phone:
Sincerely,SAP Business Network teamIf you do not want to receive future notifications, update the email address for your account or discuss this with your company's SAP Business Network account administrator.
by "info@turnpack.com" <ordersender-prod@ansmtp.ariba.com> - 06:01 - 17 Feb 2026 -
RE: EXT :RE: RE: Northrop Grumman Supplier Set-up
Hi Lorena,
You should have just received your invitation to the Ariba questionnaire. Please let me know if you got it and can access the form online.
Thanks!
PaigePAIGE SHERVANICK | Supply Chain Procurement Specialist
Northrop Grumman | Mission Systems
Phone: 703-561-5627 | paige.shervanick@ngc.com
From: Lorena <info@turnpack.com>
Sent: Tuesday, February 17, 2026 1:45 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: RE: Northrop Grumman Supplier Set-upYes and yes thanks!
Thank you for your time,
Lorena Carrillo
From: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Sent: Tuesday, February 17, 2026 11:43 AM
To: Lorena <info@turnpack.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: RE: EXT :RE: Northrop Grumman Supplier Set-upThanks for the info, Lorena!
Just confirming, I should send the questionnaire to you, Lorena Carrillo, at the address- info@turnpack.com?
And could you confirm whether the attached screenshot would be accurate for your company?
Thanks,
Paige
PAIGE SHERVANICK | Supply Chain Procurement Specialist
Northrop Grumman | Mission Systems
Phone: 703-561-5627 | paige.shervanick@ngc.com
From: Lorena <info@turnpack.com>
Sent: Tuesday, February 17, 2026 1:05 PM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>
Subject: EXT :RE: Northrop Grumman Supplier Set-upHi Paige,
Here is our information.
Entity Name
TURNKEY PACKAGING SOLUTIONS LLC
Entity Type
Domestic LLC
Incorporation Date
7/31/2013
SoS
L18639728
DBA
Turnpack LLC
Address
22425 S Scotland Ct Suite 104 Queen Creek AZ 85142
Phone
480-331-1878
EIN
46-3274315
DNB
12-109-3661
Thank you for your time,
Lorena Carrillo
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 13, 2026 7:56 AM
To: Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com>
Cc: Keplinger, Sarah N [US] (MS) <Sarah.Keplinger@ngc.com>; Lorena Carrillo <lcarrillo@turnpack.com>
Subject: Re: Northrop Grumman Supplier Set-upHi Paige,
Thanks for reaching out. I have cc'd Lorena on this email and she'll be able to assist with this process.
Thanks
Chris
On Fri, Feb 13, 2026 at 7:20 AM Shervanick, Paige [US] (MS) <Paige.Shervanick@ngc.com> wrote:
Hi,
We are hoping to get Turnpack set up as a supplier with Northrop Grumman. To start this, we will need to send you our Supplier Registration Questionnaire. It includes questions about banking, taxes, compliance, capabilities, etc… and is housed on a site called Ariba. I have to send it to one POC to start, but then that person can invite others at your company to the questionnaire for help completing it as needed. Would you be the correct contact to send this initial invite to, or someone else?
Additionally, could you confirm:
- Your company’s contractual address?
- If the attached screenshot would be accurate for your company?
Thanks!! Please let me know if you have any questions.
PAIGE SHERVANICK | Supply Chain Procurement Specialist
Northrop Grumman | Mission Systems
Phone: 703-561-5627 | paige.shervanick@ngc.com
--
Christopher Berger
by "Shervanick, Paige [US] (MS)" <Paige.Shervanick@ngc.com> - 05:12 - 17 Feb 2026 -
Invitation: Register to become a supplier with NGC Supply Chain
NGC Supply Chain Register as a supplier with NGC Supply Chain
Hello!
Northrop Grumman Global Supply Chain has invited you to register to become a supplier with Northrop Grumman Corporation.
Supplier Name: TURNKEY PACKAGING SOLUTIONS LLC
Supplier address: 22425 S Scotland Ct, Queen Creek, US-AZ
SM ID: S78710847
Northrop Grumman Corporation uses a third-party platform called Ariba Network to collaborate with suppliers and manage their registration activities. There is no cost to you or your company to join the Ariba Network. Please be advised that Northrop Grumman requires the supplier's Ariba Network Administrator to enable a multi-factor authentication (MFA) on their Ariba account in order to submit their supplier questionnaire form.
Click Here to register with Northrop Grumman on the Ariba Network.
- If TURNKEY PACKAGING SOLUTIONS LLC already has an account with Ariba Network that is not linked to Northrop Grumman, sign in with your (case sensitive) username and password.
- If your company does not have an existing account or has an existing Ariba account linked to an Northrop Grumman supplier number please click "Sign Up" to create a new Ariba account.
- This registration invitation link expires after 30 days and the email CANNOT be forwarded. Please reach out to your Northrop Grumman Buyer-SCA to have another invite link sent to the proper contact responsible for completing the Northrop Grumman registration questionnaire.
For a step by step guide and general questions about Northrop Grumman’s supplier onboarding process through Ariba, please reference the Northrop Grumman Supplier Registration Questionnaire Guide found here: Step By Step Guide
For technical assistance, please utilize the Ariba Help Center feature within the Ariba system after logging into your account.. (Reference the aforementioned Guide)
TIP: After registration, copy, paste and bookmark the following URL for continued access to Ariba:
http://ngcsupplychain.supplier.ariba.com
Below are some of the benefits your company may experience with the Ariba Network:- Maintain your own company information, and keep it up-to-date for continued business with Northrop Grumman Corporation
- Find other companies on the Ariba Network to expand your business
- Provision other users within your company to collaborate on completing the information required
- User friendly, and built-in data validation for enhanced data quality
Please contact your Northrop Grumman Buyer for any other questions regarding this registration and do not reply to this specialized email. We look forward to our collaboration. Thank you.
(Northrop websites are best viewed in browsers such as: Edge, Firefox, Chrome, or Safari. We encourage you to use one of these browsers for the best UI experience.)You are receiving this email because your customer, NGC Supply Chain, has identified you as the appropriate contact for this correspondence. If you are not the correct contact, please contact NGC Supply Chain. Offices | Data Policy | Contact Us | Customer Support Powered by 
by "Janell Williams" <s4system-prod+ngcsupplychain.Doc5564460285@ansmtp.ariba.com> - 05:12 - 17 Feb 2026 -
Re: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine Support
David,Sounds like you either have a vacuum issue for the component vacuum through the bond head or the BMC tool has some damage on it not sealing the vacuum properly when picking the BMC chip from the cavity. The Tool and Component vacuum are two separate lines.Did you inspect the BMC tool surface?ChrisOn Tue, Feb 17, 2026 at 1:12 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:Hi Chris,
Yes, the chip is there. I see what you mean about it having fiducials printed on it so you would know it is there. The chip stuck to my finger so I could lift it off. It is installed properly.
Today is the same as last Thursday. Starting auto-calibration, manually adjusting to the chip fiducials works but the chip is not being picked up. Vacuum on the tip feels strong on the BMC tip but vacuum through the tip does not appear to be enough to lift the chip. I am looking for an air leak. FYI, this machine has a vacuum pump, it does not use the vacuum port on the back of the machine.
Thank you,
Dave
Get Outlook for iOS
From: Christopher Berger <cberger@turnpack.com>
Sent: Monday, February 16, 2026 10:18:53 AM
To: White, Mike [US] (MS) <Michael.A.White@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportHI Mike,
To answer your questions yes that is the BMC Chip but from the pictures David sent I think you already have this part. When you look at this image in the email for the part what I was trying to point out is that this chip has fiducials on them and when you look closely you'll see that they are plated onto the glass chip on one side. When this chip is loaded into the cavity on the machine (between the bond force sensor and the mini-BMC plate) it needs to be inserted with the chrome fiducials facing down. (if it's loaded with the chrome facing up you'll get a parallax when the substrate camera performs measurements of the chip on the mini-BMC plate and it will also set the uplooking camera focus height incorrectly).
Hope this helps. You guys did great work on your own, you are almost there.
Chris
On Mon, Feb 16, 2026 at 11:09 AM White, Mike [US] (MS) <Michael.A.White@ngc.com> wrote:
All –
As always, thanks so much for your help and diligence on this! We have reached out to our NGC friends in Baltimore and they are sending us the component needed. See attached. Chris, can you confirm the PN Mark is sending us is what we need?
Thanks!
Mike
MICHAEL WHITE | San Diego Manufacturing Engineering Manager
Northrop Grumman Corporation | Mission Systems
O: 858-592-3865 | C: 858-472-1768 | michael.a.white@ngc.com
From: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Sent: Thursday, February 12, 2026 10:31 PM
To: Christopher Berger <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: RE: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportHello Chris,
Your instruction, tool ID picture below and several hours of technical support today are very much appreciated. Thank you for the fantastic support!
You helped me complete all the BH calibration routines today requiring superuser access. The BH appears to be operating as it should be.
Unfortunately, I am still stuck on the last step of auto-calibration and know why. The chip you were telling me was to be picked up from the BMC and placed 10-20 times is not there. There is no one sided chrome piece and I do not recall it ever being there. I will ask our BWI operations if they can send us one. That is the very last step of calibration before testing the tool bank.
There was a glass slide over the force sensor but that shattered last year. I was advised it is not needed and have run force calibration since then with no issues. If I am mistaken and this is the piece you were talking about, please let me know and I can request it. The below statement from the machine basics manual and leads me to think it might be the glass slide I need.
Best regards,
Dave
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 12, 2026 2:54 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportDavid/Mike,
Sorry took me a bit longer to get the picture. Hope this helps
Chris
On Thu, Feb 12, 2026 at 10:10 AM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:
Hi Chris,
Thank you. The instructions are clear. I will verify we have the tilt calibration tool and if we have that I will get started on this.
Best regards,
Dave
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 12, 2026 7:27 AM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportHi David,
Attached is the procedure. Unfortunately, I don't have a Gen3 machine in the office to take pictures or screenshots for the procedure. Review it and let me know if you have any questions.
Chris
On Mon, Feb 9, 2026 at 6:19 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:
Hi Chris,
Good afternoon. On Friday, I tried to fix the theta offset by changing the values but did not have luck. Even when I had the BH tip and PU tool aligned, pick up still failed.
This morning, I noticed the BH tip spins freely, but when I change the direction of rotation, I feel a spot of resistance that goes away after 1 turn. Change rotation direction again and same result. I am speculating the internal encoder came loose. That would also help explain why the theta would not initialize for several days then started “working” again.
We have a bond head arriving from BWI as early as tomorrow. I received confirmation on which controller to purchase. We may have found one available.
Do you have any availability to come here and install the BH and Controller for us? If yes, may we please have a quote?
Our location is:
15120 Innovation Dr
San Diego, CA 92128
Thank you,
Dave Kellogg | Process Engineer
Northrop Grumman | Mission Systems
C: 858-860-9985 | david.kellogg@ngc.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Friday, February 6, 2026 12:18 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :RE: Re: C Calibration RE: NGC San Diego Besi Machine SupportThanks for the update, Dave.
Good to know about the venturi setup, obviously a vacuum pump would be preferred. Let me know what you find with the module and if you need anything else from my side. Hope the theta offset fix gets you back up and running.
Christopher Berger
On Fri, Feb 6, 2026 at 12:25 PM David [US] (MS) Kellogg wrote:
Hi Chris,
It was great to speak with you and thanks for the troubleshooting advice and support. For the tip vacuum issue, please note our machine is not hooked up to a vacuum line, our machine uses a venturi to generate the vacuum. I am headed to the machine to look for the module and check it, and fix the theta offset.
Best regards,
Dave
From: Kellogg, David [US] (MS)
Sent: Friday, February 6, 2026 10:51 AM
To: 'Christopher Berger' <cberger@turnpack.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: RE: EXT :Re: C Calibration RE: NGC San Diego Besi Machine SupportHi Chris,
For our call I have added info to the log file timeline below.
Thank you,
Dave
Dave Kellogg | Process Engineer
Northrop Grumman | Mission Systems
C: 858-860-9985 | david.kellogg@ngc.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 7:42 PM
To: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>
Cc: White, Mike [US] (MS) <Michael.A.White@ngc.com>; Werland, Jim [US] (MS) <jim.werland@ngc.com>
Subject: EXT :Re: C Calibration RE: NGC San Diego Besi Machine SupportHi David,
Thanks for the break-down. It sounds like you have multiple things going on. It's probably easiest if we jump on a call tomorrow. I have a meeting from approx. 8am-9am PST but you can give me a call before or after that, just give me a heads-up. From reviewing the logfiles and your summary I am seeing this timeline of events. Let me know if this is incorrect. If the timeline is correct we should 'only' have to fix the 4deg offset and the tool detection?
Time
Event
~Jan 11
Warning precedes the alarm (customer report)
Jan 13 09:51
First theta homing failure — tracking error + current limit
Jan 13 11:16
Shifts to Error 62 (index pulse not found), Alarm 2.2609
Jan 13 15:16-15:20
Multiple init attempts, all fail with Error 62
Jan 13–~Jan 20
Alarm state persists for ~1 week
~Jan 20
Manual spinning + repeated calibration resolves 2.2609
~Jan 20 onward
Theta homed but ~4° off center
Jan 29 12:23
Air pressure alarms appear (Error 2.501) (This was purposeful. I disconnected the vacuum line to the bond tip to check vacuum was strong. We have had zero air pressure alarms otherwise.)
Jan 29 13:43
Additional Z-axis position loss (This was odd. I was working with our technician to run the machine for solder dispense only, but a Z-axis alarm appeared. Recalibration of the Z-axis resolved the issue and it has yet to reappear. I took it as a symptom of the larger issue we are trying to get to the root of).
Jan 29 14:07-14:11
Tool vacuum check fails repeatedly (75-78, threshold 25-50) (This is the current state. It was OK earlier this week.)
Jan 29 14:34-15:06
Autocalibration fails — can't detect touchdown tool (Missing the PU tool due to the theta axis being off center.)
Jan 29 15:25
Bond force calibration fails
Jan 29 15:27-15:45
Continued tool detection failures during production attempts
Chris
On Thu, Feb 5, 2026 at 7:49 PM Kellogg, David [US] (MS) <David.Kellogg@ngc.com> wrote:
Thank you, Jim!
Hi Chris,
Thank you offering to help with our machine woes. This has been an evolving issue since January 13th.
System info:
MC4 Datacon 2200 evo Automatic Dispense and Component Placement System
SN: 9502610007253
Our machine uses System 2 only and a non-heated bond head with magazine fed waffle packs.
Log files from the beginning of the issue on 1/13 and as of last Friday 1/29 are attached. Nothing of note has changed since last Friday. The January superuser PW expired.
Symptoms:
1/13: Alarm 2.2609: Initialization failed, Axis MtPPThetaSys2 could not be initialized (IMG_4034.jpg). A warning preceded this alarm by a day or two.
This alarm state lasted several days, maybe a week. After manually spinning the bond head tip, running Theta Axis calibration, and running the initialization routine repeatedly, the 2.2609 alarm resolved itself and the machine would successfully initialize.
After the theta initialization alarm was resolved, the pickup tip was rotated off center about 4 degrees (picture attached). The PU tip is no longer aligned with the PP tool locating pins and cannot pick tools up. The machine provides a message to manually place the tip on the bond head. This worked until yesterday. Currently, the machine does not recognize a tip manually placed onto the bond head. Increased vacuum did not resolve the issue. I have verified the tip is firmly in place. Maybe it is the vacuum switch but odd it decided to fail now. There are no hose leaks I can see or hear. I need to trace this farther upstream.
Currently, I need February’s superuser PW so I can recalibrate the bond head tip back to zero degrees. A request for the PW was sent to Besi. I have the UC Calibration tool on hand for this. Once that is resolved, the issue of the PU tip not being recognized by the machine remains. I am cautiously optimistic this will resolve itself or a root cause will be found.
Lastly, it appears the air bearing in the bond head is good. I push it up and it goes down by itself, no sticking. IMG_4116 shows the TD sensor value.
Thank you again for your time on this. I really appreciate the support. I can provide more details as needed. I did not attach videos due to file size.
Best regards,
Dave Kellogg | Process Engineer
Northrop Grumman | Mission Systems
C: 858-860-9985 | david.kellogg@ngc.com
From: Christopher Berger <cberger@turnpack.com>
Sent: Thursday, February 5, 2026 5:13 PM
To: Werland, Jim [US] (MS) <jim.werland@ngc.com>
Cc: Kellogg, David [US] (MS) <David.Kellogg@ngc.com>; White, Mike [US] (MS) <Michael.A.White@ngc.com>
Subject: EXT :NGC San Diego Besi Machine SupportHi Jim,
Thanks for the intro. Looking forward to the details from Dave so we can get started. Here are a few things that may be helpful for me to understand what the issue:
- Machine Serial number and configuration (images would be helpful so I know what you in the machine)
- Description of the problem
- Screenshot of the errors
- Logfile
Thanks,
Chris
Christopher Berger
On Thu, Feb 5, 2026 at 17:48 PM Jim [US] (MS) Werland wrote:
Hi Christopher,
Thanks for your willingness to support our Besi machine that is currently non-operational. I’m copying our process engineer, Dave Kellogg, who can provide more technical details related to the issues we’re experiencing.
Dave, please provide a quick summary of the current situation.
--Jim
JIM WERLAND | Director, NIC San Diego Manufacturing Engineering
Northrop Grumman Corporation | Mission Systems
O: 858-592-3288 | C: 858-735-1286 | jim.werland@ngc.com
--
Christopher Berger
--
Christopher Berger
--
Christopher Berger
--
Christopher Berger
--Christopher Berger
by Chris Berger - 04:31 - 17 Feb 2026 -
New payment request from HarshCo LLC - invoice 17962
QuickBooks
Your invoice is ready!
BALANCE DUE$756.25View and pay 
Dear Turnpack LLC,
We appreciate your business. Please find your invoice details here. Feel free to contact me if you have any questions.
Have a great day!
Robby Glass
General Manager
HarshCo LLCBill toTurnpack LLC
22425 S Scotland Ct, Suite 104
Queen Creek AZ 85142
Ship toTurnpack LLC
22425 S Scotland Ct, Suite 104
Queen Creek AZ 85142Ship viaPICK UPTermsDue on receiptP.o. numberPO26061592WATERJET$756.25[PN26022064] Side Module Interface Plate1 X $756.25 Subtotal $756.25 Tax $0.00 Total $756.25 Balance due $756.25 5% Convenience fee added to any card payments
If no tolerance is given standard tolerance for all parts is +-1/8"View and pay HarshCo LLC7442 E Butherus Dr Scottsdale, AZ 85260(480) 991-3630www.harshcowaterjet.comIf you receive an email that seems fraudulent, please check with the business owner before paying.
Intuit, Inc. All rights reserved.
by "HarshCo LLC" <quickbooks@notification.intuit.com> - 04:01 - 17 Feb 2026 -
IMPORTANT DUE DATE REMINDER
%Fast.Email.Body%>IMPORTANT DUE DATE REMINDER
The California Department of Tax and Fee Administration (CDTFA) is sending you an important due date reminder that the prepayment for the following account(s) is/are due no later than 2/24/2026.
Sales and Use Tax Sales and Use Tax Use Tax
For new, current, and historical tax and fee rates, visit California City & County Sales & Use Tax Rates or Tax Rates - Special Taxes and Fees on our website.
If you have not done so already, please visit our website and log in to file your prepayment prior to the due date shown above.
Please call our Customer Service Center at 1-800-400-7115 (TTY:711). Customer service representatives are available Monday through Friday from 7:30 a.m. to 5:00 p.m. (Pacific time), except state holidays.
To set up a username and password, visit our Online Services page and Sign Up Now.
by "noreply@cdtfa.ca.gov" <noreply@cdtfa.ca.gov> - 03:36 - 17 Feb 2026 -
One or more items were canceled from your Home Depot order
The Home Depot
Order #: WH23487063 Order Date: Feb 17, 2026 One or more items in this order have been canceled. If you didn't initiate the cancellation, we apologize for the inconvenience. We may be experiencing inventory issues, so please visit the Home Depot website or place your order again.
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Take a brief survey View order details Order Summary Order Number: WH23487063 Order Date: February 17, 2026 Canceled items 
6.5-Qt Tough Storage Tote in Black with White Lid Store SKU #1014392209 Internet #337213042 5 x $2.50 $12.50 Let us know if you need help. Text 'Support' to 78465
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by "The Home Depot" <HomeDepotPro@order.homedepot.com> - 03:36 - 17 Feb 2026 -
Re: Motor Quote
Good Afternoon Lorena,I had success with 1 of the two additional credit references you provided with Coast Aluminum but BSC stated you were a credit card only customer.To be able to approve your account with account terms of Net 30 days, I am need 3 credit references which I currently have only 2.Please provide 1 or 2 additional references to continue the credit approval process or if you need the motors we can send a proforma invoice.Let me knowThank youArlyn Van VugtPurchasing ManagerGroschopp, Inc420 15th Street NESioux Center, IA 51250712.722.4135 x1224On Thu, Feb 5, 2026 at 6:45 PM Lorena <info@turnpack.com> wrote:Ah sorry please try Anodizing of Mesa again. I told them we were already approved but I was referring to a different vendor.
You can also try
BSC
Coast Aluminum
Thank you for your time,
Lorena Carrillo
From: Arlyn Van Vugt <arlynv@groschopp.com>
Sent: Monday, February 2, 2026 10:05 AM
To: Lorena <info@turnpack.com>
Cc: Haley Nagel <haleyn@groschopp.com>; Vern Wallace <vernw@groschopp.com>
Subject: Re: Motor QuoteGood Morning Lorena,
I have been reaching out to your credit references the past couple of weeks with only one response as of today.
I am requesting 2 additional credit references that I can contact because from past experience the vendors - McMaster Carr and Digikey do not respond to credit inquiries.
Please let me know if you have any questions and if you are wanting us to provide a proforma invoice for the order we have in house
Thank you
Arlyn Van Vugt
Purchasing Manager
Groschopp, Inc
420 15th Street NE
Sioux Center, IA 51250
712.722.4135 x1224
On Thu, Jan 22, 2026 at 10:27 AM Lorena <info@turnpack.com> wrote:
Terms.
Thank you for your time,
Lorena Carrillo
From: Arlyn Van Vugt <arlynv@groschopp.com>
Sent: Thursday, January 22, 2026 8:16 AM
To: Haley Nagel <haleyn@groschopp.com>
Cc: Lorena <info@turnpack.com>; Vern Wallace <vernw@groschopp.com>
Subject: Re: Motor QuoteLorena,
Just a heads up that processing your Credit Application is around 2 to 3 weeks depending on how responsive your credit references are in responding.
Thank you
Arlyn Van Vugt
Purchasing Manager
Groschopp, Inc
420 15th Street NE
Sioux Center, IA 51250
712.722.4135 x1224
On Thu, Jan 22, 2026 at 8:26 AM Haley Nagel <haleyn@groschopp.com> wrote:
Lorena,
Are you wanting to proceed with prepaid or are you wanting to establish terms?
On Wed, Jan 21, 2026 at 4:43 PM Lorena <info@turnpack.com> wrote:
Please see attached per your request.
Thank you for your time,
Lorena Carrillo
From: Haley Nagel <haleyn@groschopp.com>
Sent: Wednesday, January 21, 2026 12:44 PM
To: info@turnpack.com
Cc: Vern Wallace <vernw@groschopp.com>; Arlyn Van Vugt <arlynv@groschopp.com>
Subject: RE: Motor QuoteHi Lorena,
Vern forwarded over all of your information for the new order & W9 paperwork. It's been informed to me that you have purchased Midas Technology, so we will probably just update our Midas Technology account to Turnpack. If you are wanting to be set up on terms, you will need to fill out our credit application or we can send you a proforma invoice to do a prepayment on your new order.
Please confirm how you would like to proceed.
--
Haley Nagel
Customer Service Rep./Marketing
Phone: 800.829.4135 x 1226Direct: 712-535-6570
haleyn@groschopp.com--
Haley Nagel
Customer Service Rep./Marketing
Phone: 800.829.4135 x 1226Direct: 712-535-6570
haleyn@groschopp.com
by "Arlyn Van Vugt" <arlynv@groschopp.com> - 03:12 - 17 Feb 2026 -
Re: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990
office project. trying to figure out import costs for shipping modular office walls from overseas.On Tue, Feb 17, 2026 at 12:15 PM Lorena <info@turnpack.com> wrote:What is this for?
Thank you for your time,
Lorena Carrillo
-----Original Message-----
From: Aida D <adiaz@arizonacustomsbrokers.com>
Sent: Tuesday, February 17, 2026 11:47 AM
To: Christopher Berger <cberger@turnpack.com>; Lorena Carrillo
<lcarrillo@turnpack.com>
Subject: FW: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990
Hello,
Attached is my invoice for your records, once we receive your payment, we
can start working on your quote.
Please note, we accept, cash, check, credit card payments (there is a 4 %
processing fee on cc payments) or ach payments.
Let me know how you want to proceed.
Thank you
Aida Diaz
Arizona Customs Brokers
2153 E. Jones Ave.
Phoenix, Az. 85040
Phone 602-273-0912
Fax 602-273-1842
***** Information given by Arizona Customs Brokers is an advisory opinion
only. All final decisions as to tariff, duties and requirements lie with
U.S. Customs and any other government agency that may be involved in the
importation of goods in the United States. *****
-----Original Message-----
From: adiaz@arizonacustomsbrokers.com <adiaz@arizonacustomsbrokers.com>
Sent: Tuesday, February 17, 2026 11:45 AM
To: Aida D <adiaz@arizonacustomsbrokers.com>
Subject: FORMS:INVOICE,CLIENT:TUPAC,REF:001432990
AIDA DIAZ
Acb Import Services, Inc
DBA Arizona Customs Brokers
Phoenix, AZ 85036
602-273-0912
--Christopher Berger
by Chris Berger - 02:22 - 17 Feb 2026 -
Your Amazon.com order of "EMEET Conference Speaker..." and 7 more items.
Hello Lorena Carrillo,
Thank you for shopping with us. We’ll send a confirmation once your items have shipped. Your order details are indicated below. If you would like to view the status of your order or make any changes to it, please visit Your Orders on Amazon.com.
Your purchase has been divided into 2 orders.
This order is placed on behalf of Turnpack.
Order Confirmation
Your estimated delivery date is:
Monday, February 23
Your order will be sent to:
Turnpack LLC
QUEEN CREEK, AZUnited States
Your shipping speed:
FREE Prime Delivery PO#
office supplies
Order #
View or manage order 
Amazon Basics Heavy Duty Disposable...
Health and Beauty
Sold by Amazon.com Services, Inc
Condition: New
Qty : 1
$8.39
Order Total:
$8.39
The payment details of your transaction can be found on the order invoice.
Order Confirmation
Your guaranteed delivery date is:
Thursday, February 19
Your order will be sent to:
Turnpack LLC
QUEEN CREEK, AZUnited States
Your shipping speed:
Amazon Day Delivery PO#
office supplies
Order #
View or manage order 
Lysol All Purpose Cleaner Spray, Mul...
Health and Beauty
Sold by Amazon.com Services, Inc
Qty : 1
$3.97
EMEET Conference Speaker and Microph...
Electronics
Sold by EMEET Direct
Condition: New
Qty : 1
$99.99
Fabuloso Multi-Purpose Cleaner 2x Co...
Health and Beauty
Sold by Amazon.com Services, Inc
Qty : 1
$8.97
Beastek Black Nitrile Exam Gloves, 4...
Apparel
Sold by BEASTEK
Condition: New
Qty : 1
$7.18
FIXSMITH Microfiber Cleaning Cloth -...
Home
Sold by Automan Pro⭐️⭐️⭐️⭐️⭐️
Condition: New
Qty : 1
$5.00
Your guaranteed delivery date is:
Monday, February 23
Your order will be sent to:
Turnpack LLC
QUEEN CREEK, AZUnited States
Your shipping speed:
Amazon Day Delivery PO#
office supplies
Order #
View or manage order 
Sprayway Glass Cleaner Foaming Aeros...
Health and Beauty
Sold by Amazon.com Services, Inc
Condition: New
Qty : 1
$4.74
Surge Protector Power Strip - Desk C...
Electronics
Sold by Pluckge Store
Condition: New
Qty : 1
$32.29
Order Total:
$162.14
The payment details of your transaction can be found on the order invoice.
To learn more about ordering, go to Ordering from Amazon.com.
If you want more information or need more assistance, go to Help.
The payment for your invoice is processed by Amazon Payments, Inc. P.O. Box 81226 Seattle, Washington 98108-1226. If you need more information, please contact (866) 216-1075
By placing your order, you agree to Amazon.com’s Privacy Notice and Conditions of Use. Unless otherwise noted, items sold by Amazon.com are subject to sales tax in select states in accordance with the applicable laws of that state. If your order contains one or more items from a seller other than Amazon.com, it may be subject to state and local sales tax, depending upon the seller's business policies and the location of their operations. Learn more about tax and seller information.
This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
by "Amazon.com" <auto-confirm@amazon.com> - 02:16 - 17 Feb 2026 -
Your Electronic Receipt
The Home Depot
Thank you for your recent transaction at The Home Depot. We have provided a digital copy of your receipt below for your convenience. We look forward to seeing you again soon.
7401 S POWER ROAD
QUEEN CREEK, AZ 85242 (480)988-6810
0415 00090 53489 02/17/26 11:47 AM
ORDER WH23487063
1014-392-209 6.5-Qt Tough Storage Tote
5@2.50 12.50
0000-515-663 Outside Delivery <A> 0.00
SUBTOTAL 12.50
SALES TAX 0.00
TAX EXEMPT
TOTAL $12.50
XXXXXXXXXXXX1004 AMEX 12.50
AUTH CODE 189310/8900438
PRO XTRA MEMBER STATEMENT
PRO XTRA ###-###-1878 SUMMARY
THIS RECEIPT PO/JOB NAME: WH23487063
PRO XTRA SPEND THIS VISIT: $0.00
2026 PRO XTRA SPEND 02/16: $338.91
Get the CREDIT LINE your business needs
PLUS earn Perks 4X FASTER when you join
Pro Xtra, register, & use your Pro Xtra
Credit Card. Apply and SAVE UP TO $100.
Learn more at homedepot.com/credit
0415 90 53489 02/17/2026 3443
RETURN POLICY DEFINITIONS
POLICY ID DAYS POLICY EXPIRES ON
A 1 90 05/18/2026
For any questions, visit the Pro Customer Support page or contact support. 
To ensure you continue getting updates, add
HomeDepotPro@order.homedepot.com to your address book.© 2026 Home Depot Product Authority, LLC. All rights reserved.
Local store prices may vary from those displayed. All offers may not be
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by "The Home Depot" <HomeDepot@order.homedepot.com> - 01:51 - 17 Feb 2026 -
We received your order!
We received your order!
Order # WH23487063
Order Date: Feb 17, 2026Thanks Turnpack, we're working hard to get your order ready.
We'll let you know when your items are on the way and if there are any updates that require your attention.
Select "Manage Order" to reschedule or cancel these items any time before the day of delivery.
Order Details
Deliver to Chris Berger:
22425 S Scotland Ct, Ste 104,
Queen Creek, AZ 85142Delivery Instructions:
open 7am - 5pmDelivery
FEB 17 Scheduled Delivery
Tue, Feb 176:00am-8:00pmLocation: Outside (Porch or Driveway)
HDX6.5-Qt Tough Storage Tote in Black with White LidSKU #1014392209 Internet #337213042 Qty: 5$12.50Order Summary
Order Subtotal$12.50DeliveryFREETaxes$0.00Total$12.50Payment
— 1004Return/Pickup Barcode
Use this barcode for a return or an in-store pickup. Note: This code is not valid for locker pickups and will expire in 7 days. If it expires, visit Order Details to generate a new one.
Support
Text 'Support' to 78465
Available 24/7
Call Support
866-333-3551
Get Ready For Your Delivery
Read all Delivery FAQsVisit our Contact Us page to explore help topics and find more ways to connect.
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© 2025 The Home Depot Product Authority, LLC. All rights reserved. 2455 Paces Ferry Rd SE, Atlanta, GA 30339-4024Local store prices may vary from those displayed. All offers may not be available in all areas.
by "The Home Depot" <HomeDepotPro@order.homedepot.com> - 01:51 - 17 Feb 2026 -
Your Home Depot verification code: 096922
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by "The Home Depot" <no-reply@otp.homedepot.com> - 01:42 - 17 Feb 2026 -
Your Electronic Receipt
The Home Depot
Thank you for your recent transaction at The Home Depot. We have provided a digital copy of your receipt below for your convenience. We look forward to seeing you again soon.7401 S POWER ROAD
QUEEN CREEK, AZ 85242 (480)988-6810
0415 00052 18730 02/17/26 11:15 AM
SALE CASHIER YVONNE
033287206537 RYOBISTIKVAC <A> 279.00N
RYB 18V HP BL PET STICK VACUUM KIT
818897012484 10-OUTLET 2U <A> 49.97N
10-OUTLET USB-AC HEAVY DUTY PWR STR
736511500684 68SCHLAGEKEY <A>
BRASS 68 KEY SCHLAGE
2@4.97 9.94N
SUBTOTAL 338.91
SALES TAX 0.00
TAX EXEMPT
TOTAL $338.91
XXXXXXXXXXX1004 AMEX
USD$ 338.91
AUTH CODE 862837/8527823 TA
Contactless
AID A000000025010801 AMERICAN EXPRESS
PRO XTRA MEMBER STATEMENT
PRO XTRA ###-###-1878 SUMMARY
2026 PRO XTRA SPEND 02/16: $0.00
Get the CREDIT LINE your business needs
PLUS earn Perks 4X FASTER when you join
Pro Xtra, register, & use your Pro Xtra
Credit Card. Apply and SAVE UP TO $100.
Learn more at homedepot.com/credit
0415 02/17/26 11:15 AM
0415 52 18730 02/17/2026 4174
RETURN POLICY DEFINITIONS
POLICY ID DAYS POLICY EXPIRES ON
A 1 90 05/18/2026
For any questions, visit the Pro Customer Support page or contact support.
To ensure you continue getting updates, add
HomeDepotPro@order.homedepot.com to your address book.© 2026 Home Depot Product Authority, LLC. All rights reserved.
Local store prices may vary from those displayed. All offers may not be
available in all areas.Privacy & Security Statement | Return Policy | Customer Service Center | Savings Center Local Ad | Store Finder | The Home Depot Credit Card | Manage My Settings
by "The Home Depot" <HomeDepot@order.homedepot.com> - 01:21 - 17 Feb 2026 -
Your UPS Package was delivered
UPS
Hi Christopher, Your package was delivered. From DATRON DYNAMICS INCORPORATED Delivered Tuesday 02/17/2026
11:03 AMUPS Ground 1Z49AE110396638399 Get More Control with UPS My Choice Premium
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by "UPS" <mcinfo@ups.com> - 01:12 - 17 Feb 2026
